Trains from Hartlepool
to Moorgate
Book your tickets
Hartlepool facilities
-
Ticket office
-
Ticket Office
-
Prepurchase Collection
-
Ticket Machine
-
Smartcard Issued
-
Smartcard Topup
-
Smartcard Validator
-
Smartcard Comments
More information at www.northernrailway.co.uk/smart
-
Penalty FaresPenalty fares apply for Northern
-
-
Facilities
-
Car Park
-
Seated Area
-
Station Buffet
-
Toilets
These toilets are available during ticket office opening hours using a RADAR Key
-
Accessible toilets
-
Baby Change
-
Telephones
-
Wi Fi
-
Rail replacement locations
Replacement transport will pick up/drop off at the station front.
-
CCTV
-
-
Toilets
-
Available
-
Location
These toilets are available during ticket office opening hours using a RADAR Key
-
Accessible toilets
-
-
Staffing and customer services
-
Staffing LevelFull time
-
Lost property
-
Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
-
Information Available From StaffIf the station is not staffed please use our helpline 08002006060
-
Information Services Open
Information available 24/7 through the customer experience centre 0800 200 6060
-
Passenger Information SystemsDeparture Screens
Announcements -
Customer Help Points
none
-
Ticket gates
-
-
Parking
-
Contact Details0800 200 6060
-
Operator NameLocal Council - 70 spaces
-
NameStation Car Park
-
Spaces0
-
Charges£0.00
-
Number Accessible Spaces0
-
Accessible Car Park Equipment
-
Cctv
-
-
Bicycle Facilities
-
Spaces8
-
ShelteredNo
-
Cctv
-
Location
Platform 2
-
TypeStands
-
-
Accessibility
-
Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
-
Staff help available opening hoursMon-Fri 06:35 to 13:05
Sat 07:25 to 13:55 -
Induction Loop
-
Accessible Ticket Machines
-
Height Adjusted Ticket Office Counter
staff will come out of the office to assist
-
Ramp For Train Access
-
Accessible toilets
-
Step Free Access
- Category A Station
There is only one platform and no major access difficulties. Step free access from car park to station entrance. Approximately 70 unmarked spaces.
To find our more about travelling around this station, please see the 360 map click here
-
Ticket Gates
Ticket Gates are in operating during staffing hours to deter anti-social access onto the station. At other times they are left open so there is level access for wheelchair customers at all times.
-
Impaired Mobility Set Down
Step free access from car park to station entrance
-
Station Message
The lift information for this station cannot be validated. If you require lift information please call the National Rail Contact Centre on 03457 484950
Moorgate facilities
-
Ticket office
-
Ticket Office
-
Ticket Machine
-
Oystercard Topup
-
Smartcard Issued
-
Smartcard Validator
-
TravelcardZone 1
-
Penalty FaresPenalty fares apply for LT
-
-
Facilities
-
Car Park
-
Seated Area
-
Waiting Room
This station is underground.
-
Station Buffet
-
Toilets
-
Accessible toilets
-
Baby Change
-
Telephones
-
Wi Fi
-
Atm Machine
-
Shops
Newsagent in ticket hall
-
CCTV
-
-
Toilets
-
Accessible toilets
-
-
Staffing and customer services
-
Staffing Levelunstaffed
-
Lost property
-
Contact Detailshttps://www.nationalrail.co.uk/
-
Available
-
Information Available From StaffYes - from help point
-
Customer Help Points
-
Ticket gates
-
-
Bicycle Facilities
-
Spaces0
-
ShelteredNo
-
Cctv
-
-
Accessibility
-
Helpline
0343 222 1234 or 020 3031 9331 (Textphone)
https://www.nationalrail.co.uk/ -
Staff Help Available
-
Induction Loop
-
Accessible Ticket Machines
Accessible ticket machines sell tickets suitable for use on London Underground services, including Travelcards. Where tickets for National Rail services are not available through an accessible ticket machine, ticket office staff provide assistance where possible.
-
Ramp For Train Access
-
Accessible Taxis
Contact taxi operator directly
-
Accessible toilets
-
Step Free Access
This is a Category C station. This station does not have step free access to Great Northern services or the London Underground Northern line. Step-free access is available to the London Underground Circle, Hammersmith & City and Metropolitan lines, and will also be available to/from Liverpool Street Elizabeth line station.
The Assistance Meeting Point is the Platform Office.
-
Ticket Gates
-
Impaired Mobility Set Down
-