Trains from Greenfield
to Lake
Book your tickets
Greenfield facilities
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Ticket office
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Ticket Office
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Prepurchase Collection
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Ticket Machine
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Smartcard Issued
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Smartcard Topup
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Smartcard Validator
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Smartcard Comments
More information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car Park
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Seated Area
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Waiting Room
Platform 1 - Manchester Bound
Platform 2 - Huddersfield Bound (until further notice on the advice of the Police, due to vandalism this will only be open when station is staffed)
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Station Buffet
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Toilets
Toilets are open during ticket office opening hours, accessible toilet requires a RADAR key
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Accessible toilets
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Baby Change
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Telephones
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Wi Fi
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Rail replacement locations
Pick Up / Drop Off at bus stops outside station (Station side for Huddersfield, opposite side for Manchester)
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CCTV
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Toilets
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Available
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Location
Toilets are open during ticket office opening hours, accessible toilet requires a RADAR key
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Accessible toilets
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Staffing and customer services
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Staffing LevelPart time
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Lost property
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
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Information Available From StaffYes - from ticket office
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Information Services Open
Information available from Help Point 24/7.
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Passenger Information SystemsDepartureScreens
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Customer Help Points
Platforms 1&2
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Ticket gates
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Parking
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Contact Details0800 200 6060
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Operator NameNorthern
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NameStation Car Park
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Spaces12
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ChargesFree
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Number Accessible Spaces1
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Accessible Car Park Equipment
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Cctv
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Bicycle Facilities
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Spaces8
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ShelteredNo
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Cctv
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Location
Platform 1
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Annotation
8 stands
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TypeStands
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Accessibility
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Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff help available opening hoursMon-Fri 06:50 to 14:25
Sat 07:45 to 15:20 -
Induction Loop
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Accessible Ticket Machines
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Height Adjusted Ticket Office Counter
Ticket office staff make every effort to provide the assistance that disabled passengers require.
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Ramp For Train Access
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Accessible Public Telephones
The highest operating part of the telephone is 1140 mm above floor level.
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Nearest stations with more facilitiesMossley (Manchester)
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Accessible toilets
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Step Free Access
- Category B Station
To Manchester :Level access through a 3ft wide gate. To Huddersfield : Level through a 3ft wide gate onto the Manchester platform then turn right and walk 10 yards/9m towards the footbridge, up 24 steps, across the footbridge (18 paces) and down 24 steps onto the platform. Access onto trains by means of wheelchair ramp
To find our more about travelling around this station, please see the 360 map click here
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Ticket Gates
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Impaired Mobility Set Down
No designated area is provided. The station front may be used for set down purposes.
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Lake facilities
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Ticket office
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Ticket Office
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Smartcard Issued
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Smartcard Validator
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Penalty FaresPenalty fares apply for IL
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Facilities
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Car Park
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Seated Area
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Waiting Room
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Station Buffet
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Toilets
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Accessible toilets
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Baby Change
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Telephones
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Wi Fi
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Rail replacement locations
During planned engineering work and unplanned disruption, rail replacement buses will use the following bus stops
To Sandown, Brading and Ryde: Bus stop by Pet Doctors
To Shanklin: Bus stop by Lake Fish Bar
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CCTV
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Toilets
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Accessible toilets
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Wifi
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Annotation
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Available
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Staffing and customer services
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Staffing Levelunstaffed
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Lost property
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Contact Detailshttps://www.nationalrail.co.uk/
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Available
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Information Available From StaffYes - from help point
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Customer Help Points
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Ticket gates
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Bicycle Facilities
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Spaces0
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ShelteredNo
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Cctv
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Accessibility
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Helpline
Assistance is available to customers boarding and alighting trains, at all times trains are running. At this station assistance is provided by the Guard on board the train. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - our staff will do their best to assist you onto your preferred train. You can use our 24 hour Assisted Boarding Points service via WhatsApp or Telephone: 0800 528 6599. More information here: here
Only boarding/alighting assistance is available from the guard. If more help is required through the station, please contact our Assisted Travel team on 0800 528 2100.
Meeting point for assistance - Assisted Boarding Point on platforms.
A ramp to board the train is available at all times, both for pre-booked and Turn Up and Go assistance.
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Staff Help Available
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Induction Loop
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Accessible Ticket Machines
no
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Ramp For Train Access
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Accessible Taxis
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Accessible toilets
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Step Free Access
Step-free access category B2.
Long ramp to platform at gradient of up to 1:8.
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Ticket Gates
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Impaired Mobility Set Down
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Wheelchairs Available
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