Trains from Chesterfield
to Twickenham
Book your tickets
Chesterfield facilities
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Ticket office
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Ticket Office
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Prepurchase Collection
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Ticket Machine
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Smartcard Issued
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Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard Validator
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Smartcard Comments
Collect and top your Smartcard at this location
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Penalty FaresPenalty fares apply for EM
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Facilities
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Car Park
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Seated Area
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Waiting Room
There is a heated waiting room, along with sheltered platform waiting areas with accessible seating.
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Trolleys
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Station Buffet
Cafe and Vending Machine
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Toilets
The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a radar key. The radar key is available from the Duty Manager located on Platform 1.
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Accessible toilets
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Baby Change
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Telephones
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Wi Fi
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Atm Machine
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Rail replacement locations
Coaches leave from the front of the station
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CCTV
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Toilets
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Available
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Location
The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a radar key. The radar key is available from the Duty Manager located on Platform 1.
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Accessible toilets
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Staffing and customer services
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Staffing LevelFull time
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Lost property
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Contact Details
Url: https://www.nationalrail.co.uk/03457 125678 -
Available
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Operator NameEMR lost property office is located at Nottingham. We will try to contact the owner if they can be identified, the item will be kept for 3 months (unless it is perishable) and a record is kept.
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Information Available From StaffYes - from information point
Yes - from ticket office -
Passenger Information SystemsDeparture Screens
Announcements -
Customer Help Points
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Ticket gates
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Parking
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Contact Details
This station has Secure Stations Accreditation.
Url: https://www.nationalrail.co.uk/03457 125 678 -
Operator NameEast Midlands Railway
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NameStation Car Park
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Spaces425
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ChargesDaily: £12.00
Weekly: £36.00
Monthly: £120.00
Three Monthly: £324.00
Six Monthly: £648.00
Annual: £1,150.00
Saturday: £5.00
Sunday: £5.00
Note:This station has Secure Stations Accreditation.
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Number Accessible Spaces20
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Accessible Car Park Equipment
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Cctv
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Bicycle Facilities
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Spaces80
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ShelteredYes
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Cctv
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Location
Station front, platform 1
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TypeStands
Racks
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Accessibility
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Helpline
08000 11 33 23
https://www.nationalrail.co.uk/ -
Staff Help Available
05.00 - 01.15 Monday to Friday
05.00 - 00.20 Saturday and Sunday
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Staff help available opening hoursMon-Sun 24h
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Induction Loop
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Accessible Ticket Machines
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Height Adjusted Ticket Office Counter
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Ramp For Train Access
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Accessible Taxis
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Accessible toilets
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Step Free Access
Category A. This station has step free access. There is a subway and lift to platforms. This station has tactile paving at the edge of all platforms, also at the foot and top of each stairwell.
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Ticket Gates
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Impaired Mobility Set Down
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Wheelchairs Available
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Twickenham facilities
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Ticket office
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Ticket Office
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Prepurchase Collection
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Ticket Machine
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Oystercard Topup
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Smartcard Issued
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Smartcard Topup
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Smartcard Validator
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Smartcard Comments
Twickenham ticket office can issue new smartcards and sell tickets to smartcards including Flexi Seasons.
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TravelcardZone 5
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Penalty FaresPenalty fares apply for SW
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Facilities
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Car Park
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Seated Area
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Waiting Room
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Station Buffet
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Toilets
The toilets are located on all the platforms. The National key toilets are located on Platforms 3 and 5; these toilets are operated by a radar key. A radar key is available from station staff upon request. A 'National Key Scheme' key [RADAR] can be purchased by contacting the following. Address: 12 City Forum, 250 City Road, London, EC1V 8AF. Tel: 020 7250 3222. Minicom: 020 7250 4119. Fax: 020 7250 0212. Email: [email protected].
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Accessible toilets
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Baby Change
Separate baby changing room.
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Telephones
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Wi Fi
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Atm Machine
Inside booking hall.
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Shops
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Rail replacement locations
Towards Richmond and Strawberry Hill: London Road (A310) Bus Stop C outside station
Towards Hounslow: Bus Stop on Whitton Road
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CCTV
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Toilets
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Available
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Location
The toilets are located on all the platforms. The National key toilets are located on Platforms 3 and 5; these toilets are operated by a radar key. A radar key is available from station staff upon request. A 'National Key Scheme' key [RADAR] can be purchased by contacting the following. Address: 12 City Forum, 250 City Road, London, EC1V 8AF. Tel: 020 7250 3222. Minicom: 020 7250 4119. Fax: 020 7250 0212. Email: [email protected].
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Accessible toilets
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Wifi
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Annotation
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Available
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Staffing and customer services
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Staffing LevelPart time
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Lost property
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Contact Detailshttps://www.southwesternrailway.com/contact-and-help/lost-property
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Open
Opening times are for the Lost Property office at London Waterloo. There is no Lost Property office at Twickenham.
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Information Available From StaffYes - from help point
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Passenger Information SystemsDeparture Screens
Arrival Screens
Announcements -
Customer Help Points
Help points are available on all platforms
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Ticket gates
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Parking
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NameTwickenham Car Park - from Sunday 17 September 2023
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Spaces14
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ChargesOff-peak: £4.60
Per Hour: £1.50
Daily: £9.20
Saturday: £4.60
Sunday: £4.60
Note:Ring Go Code 77487.
Hourly rate available from 1200 from Ring Go O N L Y.
Bank Holiday £4.60.
Off- Peak from 1200 Monday to Friday. Weekend ticket available from 0001 Friday until 0359 Tuesday £13.80.
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Number Accessible Spaces4
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Accessible Car Park Equipment
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Cctv
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Bicycle Facilities
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Spaces78
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ShelteredYes
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Cctv
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Location
Mezzanine Level
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TypeCompounds
Racks
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Accessibility
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Helpline
0800 5282100
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff help available opening hoursMon-Sat 06:15 to 22:45
Sun 08:00 to 20:00 -
Induction Loop
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Accessible Ticket Machines
All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
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Height Adjusted Ticket Office Counter
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Ramp For Train Access
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Accessible Taxis
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Accessible toilets
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Step Free Access
Step-free category A Station - This station has step-free access to all platforms.
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Ticket Gates
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Impaired Mobility Set Down
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Wheelchairs Available
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