Trains from Brough
to Staines
Book your tickets
Brough facilities
-
Ticket office
-
Ticket Office
-
Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes -
Ticket Machine
-
Smartcard Issued
-
Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard Validator
-
Smartcard Comments
Smartcards are available from the ticket office, and can be topped up there or using the ticket machine.
-
Penalty FaresPenalty fares apply for TP
-
-
Facilities
-
Car Park
-
Seated Area
-
Waiting Room
Heated waiting rooms are available on both platforms.
-
Station Buffet
Refreshments available from the Coffee Kiosk Monday to Saturday 0600 to 1130.
-
Toilets
There are no toilet facilities available at this station.
-
Accessible toilets
There are no toilet facilities available at this station.
-
Baby Change
-
Telephones
-
Wi Fi
-
Rail replacement locations
Replacement coaches depart outside the Ferry Inn on Station Road.
-
CCTV
-
-
Toilets
-
Accessible toilets
There are no toilet facilities available at this station.
-
-
Wifi
-
Annotation
-
Available
-
-
Staffing and customer services
-
Staffing LevelPart time
-
Lost property
-
Contact Details
Url: https://www.nationalrail.co.uk/0345 600 1671 -
Available
-
Information Available From StaffYes - from help point
Yes - from ticket office -
Passenger Information SystemsDeparture Screens
Announcements -
Customer Help Points
Help Points are available on both platforms to contact a member of our team in an emergency or for information when the ticket office is closed. When using the Help Point our CCTV will be monitoring your position for the duration of the call.
-
Ticket gates
-
-
Parking
-
Contact Details
Url: https://www.nationalrail.co.uk/ -
Operator NameAPCOA on behalf of TransPennine Express
-
NameStation Car Park
-
Spaces172
-
ChargesDaily: £4.80
Weekly: £22.00
Monthly: £68.00
Three Monthly: £178.00
Annual: £540.00
Saturday: £4.80
Sunday: £4.80 -
Number Accessible Spaces6
-
Accessible Car Park Equipment
-
Cctv
-
-
Bicycle Facilities
-
Spaces82
-
ShelteredYes
-
Cctv
-
Location
Platforms 1 and 2
-
TypeLockers
Stands
-
-
Accessibility
-
Helpline
0800 107 2149
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
-
Staff help available opening hoursMon-Sat 05:15 to 19:45
Sun 09:00 to 18:30 -
Induction Loop
-
Accessible Ticket Machines
-
Height Adjusted Ticket Office Counter
-
Ramp For Train Access
-
Accessible Taxis
-
Nearest stations with more facilitiesHull
-
Accessible toilets
There are no toilet facilities available at this station.
-
Step Free Access
This station is category A. Ramped access is provided from the station entrance to all platforms. This station is partially staffed. There are train boarding ramps available at this station, and they are also carried on board all TransPennine Express trains.
-
Ticket Gates
-
Impaired Mobility Set Down
-
Wheelchairs Available
-
Staines facilities
-
Ticket office
-
Ticket Office
-
Prepurchase Collection
-
Ticket Machine
-
Smartcard Issued
-
Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard Validator
-
Smartcard Comments
Staines ticket office can issue new smartcards and sell tickets to smartcards including Flexi Seasons.
-
Penalty FaresPenalty fares apply for SW
-
-
Facilities
-
Car Park
-
Seated Area
-
Waiting Room
-
Station Buffet
-
Toilets
The toilets are located on both Platforms 1 and 2. The National key toilet is located on Platform 2, and a second toilet is available on Platform 1; these toilets are operated by a radar key.
-
Accessible toilets
-
Baby Change
-
Telephones
-
Wi Fi
-
Atm Machine
-
Rail replacement locations
Station forecourt off Kingston Road
-
CCTV
-
-
Toilets
-
Available
-
Location
The toilets are located on both Platforms 1 and 2. The National key toilet is located on Platform 2, and a second toilet is available on Platform 1; these toilets are operated by a radar key.
-
Accessible toilets
-
-
Wifi
-
Annotation
-
Available
-
-
Staffing and customer services
-
Staffing LevelFull time
-
Lost property
-
Contact Detailshttps://www.southwesternrailway.com/contact-and-help/lost-property
-
Open
Opening times are for the Lost Property office at London Waterloo. There is no Lost Property office at Staines.
-
Information Available From StaffYes - from information point
-
Customer Help Points
Help points are available on all platforms
-
Ticket gates
-
-
Parking
-
NameStaines car park
-
Spaces32
-
ChargesOff-peak: £5.00
Per Hour: £1.70
Daily: £10.00
Weekly: £39.90
Monthly: £140.70
Three Monthly: £422.10
Annual: £1,407.00
Saturday: £5.00
Sunday: £5.00
Note:Season ticket holders only before 1000 Monday to Friday.
Ring Go Code 2034.
Hourly rate available from 1200 from Ring Go O N L Y.
Bank Holiday £5.00.
Off- Peak from 1200 Monday to Friday. Weekend ticket available from 0001 Friday until 0359 Tuesday £15.00.
-
Number Accessible Spaces2
-
Accessible Car Park Equipment
-
Cctv
-
-
Bicycle Facilities
-
Spaces142
-
ShelteredYes
-
Cctv
-
Location
Cycle Compound for 72 cycles located on Platform 1
Booking Hall entrance, Platform 2
-
TypeStands
Racks
-
-
Accessibility
-
Helpline
0800 5282100
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
-
Staff help available opening hoursMon-Sat 05:15 to 00:00
Sun 07:00 to 00:00 -
Induction Loop
-
Accessible Ticket Machines
All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
-
Height Adjusted Ticket Office Counter
An accessible ticket office counter is available in the main station booking hall on the London-bound platform.
-
Ramp For Train Access
-
Accessible Taxis
-
Accessible toilets
-
Step Free Access
Step-free category A Station - This station has step-free access to all platforms.
-
Ticket Gates
-
Impaired Mobility Set Down
-
Wheelchairs Available
-