Trains from Billingham
to Matlock
Book your tickets
Billingham facilities
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Ticket office
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Ticket Office
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Prepurchase Collection
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Ticket Machine
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Smartcard Issued
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Smartcard Topup
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Smartcard Validator
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Smartcard Comments
More information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car Park
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Seated Area
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Waiting Room
There are no waiting rooms provided at the station. Shelters are provided on both platforms.
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Station Buffet
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Toilets
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Accessible toilets
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Baby Change
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Telephones
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Wi Fi
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Rail replacement locations
Bus stops on Marsh House Avenue; Tesco side for Middlesbrough, opposite side for Hartlepool
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CCTV
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Toilets
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Accessible toilets
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Staffing and customer services
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Staffing Levelunstaffed
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Lost property
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
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Information Available From StaffIf the station is not staffed please use our helpline 08002006060
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Information Services Open
Information available from Help Point 24/7.
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help Points
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Ticket gates
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Parking
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Contact Details0800 200 6060
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Operator NameNorthern
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NameStation Car Park
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Spaces8
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ChargesFree
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Number Accessible Spaces0
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Accessible Car Park Equipment
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Cctv
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Bicycle Facilities
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Spaces3
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ShelteredNo
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Cctv
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Location
Next to drop off point
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Annotation
There are lockers available at the station. They must be hired for a minimum period of 4 weeks. Cost: 4 weeks = £4.00, 6 months = £26.00, 12 months = £52.00, all with a returnable deposit of £15.00. For further information, please contact Stockton borough council on 01642 528499.
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TypeLockers
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Accessibility
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Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff Help Available
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Induction Loop
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Accessible Ticket Machines
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Ramp For Train Access
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Accessible toilets
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Step Free Access
- Category C Station
- Station is unstaffed
- Please note there are no tactile pavings at this station
No access for wheelchair users as the access to the platforms is via a stepped footbridge to an island platform
To find our more about travelling around this station, please see the 360 map click here
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Ticket Gates
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Impaired Mobility Set Down
No access for wheelchair bound customers as the access to the platforms is via a stepped footbridge to an island platform
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Station Message
Please note that some station facilities listed on this page may be unavailable or subject to adjustment due to the coronavirus pandemic. The latest information is available here
Matlock facilities
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Ticket office
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Ticket Office
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Prepurchase Collection
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Ticket Machine
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Smartcard Issued
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Smartcard Topup
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Smartcard Validator
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Smartcard Comments
Top up Smartcard at a Ticket Vending machine at this location
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Penalty FaresPenalty fares apply for EM
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Facilities
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Car Park
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Seated Area
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Waiting Room
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Station Buffet
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Toilets
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Accessible toilets
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Baby Change
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Telephones
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Wi Fi
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Rail replacement locations
New bus station interchange
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CCTV
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Toilets
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Accessible toilets
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Staffing and customer services
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Staffing Levelunstaffed
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Lost property
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Contact Details
Url: https://www.nationalrail.co.uk/03457 125678 -
Available
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Operator NameEMR lost property office is located at Nottingham. We will try to contact the owner if they can be identified, the item will be kept for 3 months (unless it is perishable) and a record is kept.
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Information Available From StaffYes - from help point
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Customer Help Points
none
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Ticket gates
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Parking
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Contact Details
Url: https://www.nationalrail.co.uk/ -
Operator NameEast Midlands Railway
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NameStation Car Park. (Pay by RingGO available) www.myringgo.co.uk/parkinglocator/23320
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Spaces37
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ChargesDaily: £4.50
Weekly: £14.00
Monthly: £45.00
Three Monthly: £122.00
Six Monthly: £244.00
Annual: £430.00
Saturday: £2.50
Sunday: £2.50 -
Number Accessible Spaces2
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Accessible Car Park Equipment
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Cctv
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Bicycle Facilities
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Spaces14
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ShelteredNo
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Cctv
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TypeStands
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Accessibility
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Helpline
08000 11 33 23
https://www.nationalrail.co.uk/ -
Staff help available opening hours
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Induction Loop
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Accessible Ticket Machines
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Ramp For Train Access
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Accessible Taxis
Taxi number displayed on useful information poster
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Accessible Public Telephones
none
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Accessible toilets
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Step Free Access
Category B
Level access to single platform.
This station has tactile paving at the edge of the platform.
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Ticket Gates
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Impaired Mobility Set Down
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