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Frequently Asked Questions


Any changes to the ownership of the Northern franchise will have no impact on this current promotion. If you have collected two newspaper tokens, you will still be able to use these to purchase your special Northern Day Ranger fare of £10 per adult or £5 per child. Or a Weekend Rover fare for £17.50 per adult or £8.75 per child and travel on your chosen date(s) within the outlined travel period.

Unfortunately, older versions of Adobe Reader may not show your details pre-filled into the form, if this is the case for you then you can either download the latest version or contact our Customer Experience Centre.

Many local libraries provide access to a printer so you can print out the application form; find your nearest library at

Adobe Reader is available to download for Windows PC and Apple Mac computers for free. Other PDF readers should also be able to open the form. If you are still unable to open the form – please contact our Customer Experience Centre.