Whaley Bridge to Penrith (North Lakes) train times
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Whaley Bridge facilities
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Ticket office
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Ticket Office
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Prepurchase Collection
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Ticket Machine
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Smartcard Issued
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Smartcard Topup
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Smartcard Validator
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Smartcard CommentsMore information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car Park
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First Class Lounge
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Seated Area
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Waiting RoomWaiting room available during booking office hours, and canopies at all times
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Trolleys
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Station Buffet
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Toilets
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Baby Change
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Telephones
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Wi Fi
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Web Kiosk
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Post Box
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Tourist Information
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Atm Machine
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Bureau De Change
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Shops
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Rail replacement locations
For Buxton - bus stop opposite the Joddrell Arms Pub on Market Street, for Manchester bus stop outside the Joddrell Arms Pub at the bottom of the station approach road.
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CCTV
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Staffing and customer services
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Staffing LevelPart time
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Lost property
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
OpenOpen 0700-2200 7 days per week
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Information Available From StaffIf the station is not staffed please use our helpline 08002006060
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Information Services OpenInformation available from Help Point 24/7.
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help Points
Platforms 1&2
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Ticket gates
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Parking
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Contact Details
Url: https://www.nationalrail.co.uk/ -
Operator NameNorthern
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NameStation Car Park
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Spaces30
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Charges
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Accessible Car Park Equipment
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Cctv
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Bicycle Facilities
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Spaces8
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ShelteredNo
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Cctv
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Annotation8 hoops
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TypeStands
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Accessibility
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Helpline0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff help available opening hoursMon-Sat 06:50 to 13:25
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Induction Loop
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Accessible Ticket Machines
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Height Adjusted Ticket Office Counter
Ticket office staff make every effort to provide the assistance that disabled passengers require.
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Ramp For Train Access
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Step Free Access
- Category B Station
The station forecourt/car park slopes steeply upwards from its entrance at the junction of Market street and Reservoir Road. Access to the Buxton platform is step-free via a tarmac footpath along the front of the station building to a gate onto the platform, or via 10 steps up to the ticket office then one step down onto the platform. Step-free access to the Manchester platform is via a sloping path from Station View and through a gate onto the platform. A stepped footbridge connects the two platforms. However there is a large gap between the train and platform on both platforms.
To find our more about travelling around this station, please see the 360 map click here
Coverage: whole Station -
Impaired Mobility Set Down
No designated area is provided. The station front may be used for set down purposes.
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Wheelchairs Available
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Penrith (North Lakes) facilities
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Ticket office
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Ticket Office
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Prepurchase Collection
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Ticket Machine
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Smartcard Issued
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Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard Validator
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Penalty FaresPenalty fares apply for TP
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Facilities
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Car Park
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First Class Lounge
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Seated Area
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Waiting Room
Seating on all platforms with a waiting room on Platform 1.
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Trolleys
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Station Buffet
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Toilets
An accessible toilet is available on Platform 1, accessed using a RADAR key
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Accessible toilets
An accessible toilet is available on Platform 1, accessed using a RADAR key
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Baby Change
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TelephonesUsage Type: Cards And Coins
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Wi Fi
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Web Kiosk
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Post Box
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Tourist Information
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Atm Machine
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Bureau De Change
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Shops
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Rail replacement locations
Rail replacement coach services can be found at the front of the station.
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CCTV
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Toilets
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Available
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Location
An accessible toilet is available on Platform 1, accessed using a RADAR key
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Accessible toilets
An accessible toilet is available on Platform 1, accessed using a RADAR key
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Staffing and customer services
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Staffing LevelFull time
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Lost property
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Contact Detailshttps://www.nationalrail.co.uk/
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Available
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Operator NameYes - from help point
Yes - from ticket officePassenger Information SystemsDeparture Screens
AnnouncementsCustomer Help PointsTicket gates- Parking
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Contact Details
For information on how to get to the car park, plus work out the cost of your stay visit the Avanti West Coast website
Different rates apply to non rail users, please speak to a member of staff
Url: https://www.nationalrail.co.uk/CA11 7JQ -
Operator NameAvanti West Coast
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NameStation Car Park
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Spaces120
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ChargesOff-peak: N/A
Per Hour: N/A
Daily: £12.00
Weekly: N/A
Monthly: £166.00
Three Monthly: £374.00
Six Monthly: N/A
Annual: £1200.00
Saturday: £6.00
Sunday: £6.00
Note:For information on how to get to the car park, plus work out the cost of your stay visit the Avanti West Coast website
Different rates apply to non rail users, please speak to a member of staff
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Number Accessible Spaces4
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Accessible Car Park Equipment
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Accessible Car Park Equipment Note
Eco friendly car hire available from this station. Click here for more information.
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Cctv
- Bicycle Facilities
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Spaces8
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ShelteredYes
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Cctv
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LocationPlatform 1
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Annotation12 hoops on platform 1 (2 x cycles per hoop = 24 spaces)
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TypeStands
Wheel Racks
- Accessibility
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Helpline08000 158 123 (08000 158 124 Textphone)https://www.nationalrail.co.uk/
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Staff Help Available
Passenger Assist meeting point is the Customer Service office on Platform 1. Staff assistance is available at all times during the stations opening hours for boarding and alighting. Turn up and go is available although booking recommended.
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Staff help available opening hoursMon-Fri 05:15 to 23:10
Sat 05:15 to 22:15
Sun 09:00 to 00:00 -
Induction Loop
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Accessible Ticket Machines
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Height Adjusted Ticket Office Counter
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Ramp For Train Access
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Accessible toilets
An accessible toilet is available on Platform 1, accessed using a RADAR key
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Step Free Access
This station has step-free access to all platforms / the platform
Coverage: whole Station -
Impaired Mobility Set Down
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Wheelchairs Available
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