Trains from Thorne North
to New Eltham
Book your tickets
Station Message
This station has Barrow or Level crossing for step-free access between platforms. We do not recommend that you use it without assistance from station staff. If you are a wheelchair user travelling outside of staffing hours at this please call 0800 138 5560 for advice on alternative accessible road transport.
Thorne North facilities
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Ticket office
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Ticket Office
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Smartcard Issued
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Smartcard Validator
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Smartcard Comments
More information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car Park
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Seated Area
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Waiting Room
Waiting room in booking office
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Station Buffet
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Toilets
The toilets are available when the station is staffed
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Accessible toilets
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Baby Change
Female toilets,Male toilets
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Telephones
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Wi Fi
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Rail replacement locations
Pick Up / Drop Off on Selby Road at the bottom of the Station approach. (Station side for Doncaster, opposite side for Goole)
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CCTV
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Toilets
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Available
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Location
The toilets are available when the station is staffed
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Accessible toilets
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Staffing and customer services
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Staffing LevelPart time
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Lost property
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
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Information Available From StaffIf the station is not staffed please use our helpline 08002006060
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Information Services Open
Information available from Help Point 24/7.
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help Points
Platforms 1&2
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Ticket gates
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Parking
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Contact Details
Url: https://www.nationalrail.co.uk/ -
NameStation Car Park
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Spaces28
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ChargesFree
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Number Accessible Spaces2
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Accessible Car Park Equipment
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Cctv
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Bicycle Facilities
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Spaces0
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ShelteredNo
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Cctv
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Location
Platform 1 and within car park
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Annotation
4 Cycle Stands
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TypeStands
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Accessibility
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Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff help available opening hoursMon-Fri 07:00 to 17:25
Sat 07:00 to 13:30 -
Induction Loop
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Accessible Ticket Machines
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Height Adjusted Ticket Office Counter
staff will come out of the office to assist
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Ramp For Train Access
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Accessible toilets
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Step Free Access
- Category B Station
Only one member of staff. Poor access to platform 2. Stepped access only unless customer uses staff operated 'barrow' crossing, which is locked out of use after the station ticket office closes. If you are travelling from this station after 1330 Saturdays, after 1730 weekdays or any time on Sundays and need assistance to cross between platforms, please call 0800 138 5560 for advice on alternative accessible road transport.
To find our more about travelling around this station, please see the 360 map click here
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Ticket Gates
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Impaired Mobility Set Down
No designated area is provided. The station front may be used for set down purposes.
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Wheelchairs Available
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New Eltham facilities
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Ticket office
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Ticket Office
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Prepurchase Collection
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Ticket Machine
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Oystercard Topup
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Oyster Comments
Oyster cards with a pre-loaded deposit only are available from ticket office. Top-up only from self-service ticket machine(s)
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Smartcard Issued
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Smartcard Topup
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Smartcard Validator
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Smartcard Comments
Seasons, Single and Return tickets are now available digitally on The Key. To find out more or apply online, go to www.southeasternrailway.co.uk/tickets/the-key or get a smartcard from all staffed Southeastern ticket offices.
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TravelcardZone 4
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Penalty FaresPenalty fares apply for SE
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Facilities
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Car Park
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Seated Area
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Waiting Room
Heated waiting area in booking hall only available when staff are present
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Station Buffet
Coffee kiosk and Selecta vending machine
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Toilets
Platform 1- Available during staffing hours
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Accessible toilets
Platform 1 Only available when staff present
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Baby Change
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Telephones
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Wi Fi
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Atm Machine
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Shops
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Rail replacement locations
- Towards Dartford - Bus stop J outside Ladbrokes on Footscray Road (what 3 words: origin.hops.flops).
- Towards Hither Green - Bus stop F outside the Co-Op on Footscray Road (what 3 words: spring.farms.editor).
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CCTV
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Toilets
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Available
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Location
Platform 1- Available during staffing hours
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Accessible toilets
Platform 1 Only available when staff present
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Staffing and customer services
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Staffing LevelPart time
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Lost property
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Contact Details
Url: https://www.nationalrail.co.uk/0345 322 7021 -
Available
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Operator NameSoutheastern Customer Services
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Information Available From StaffYes - from help point
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Information Services Open
Train running Information and advice on how to get assistance available through the Help Point.
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help Points
On platform
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Ticket gates
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Parking
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Contact Details
From 5th March 2023 - new off peak evening rate (after 18:00) - £2.50
Email Address: [email protected]
Url: https://www.nationalrail.co.uk/0330 333 9232 -
Operator NameAPCOA Parking
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NameStation Car Park
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Spaces115
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ChargesOff-peak: £6.70
Daily: £7.40
Weekly: £31.80
Monthly: £112.30
Three Monthly: £336.10
Six Monthly: £671.00
Annual: £1,203.00
Saturday: £5.60
Sunday: £3.50 -
Number Accessible Spaces6
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Accessible Spaces Note
Parking is free for disabled customers displaying a valid Blue Badge in any car parking space
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Accessible Car Park Equipment
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Cctv
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Bicycle Facilities
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Spaces46
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ShelteredYes
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Cctv
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Location
upside platform
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Annotation
You may leave your cycle in the rack provided however you do so at your own risk.
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TypeStands
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Accessibility
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Helpline
0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524
https://www.nationalrail.co.uk/ -
Staff help available opening hoursMon-Fri 06:10 to 20:00
Sat 06:40 to 20:00
Sun 08:10 to 15:40 -
Induction Loop
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Accessible Ticket Machines
There are two Ticket Vending Machine's on the station forecourt
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Height Adjusted Ticket Office Counter
There are standing height and wheelchair height ticket counters available.
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Ramp For Train Access
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Accessible Taxis
Accessible taxis are available to book
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Accessible Public Telephones
Public telephones are not wheelchair accessible
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Nearest stations with more facilitiesLewisham
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Accessible toilets
Platform 1 Only available when staff present
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Step Free Access
Category B1. This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details - Step free access to Platform 1 via main entrance. Step free access to Platform 2 via lift. Step access to platform 2 via footbridge or side entrance from Footscray Road.
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Ticket Gates
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Impaired Mobility Set Down
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Wheelchairs Available
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