Trains from Steeton & Silsden
to Twickenham
Book your tickets
Station Message
To enable us to build a new multi-story car park at Steeton & Silsden station we need to close the existing car park from April 2022 for one year.A limited number of parking spaces will be available at the station during the closure. Alternative parking is available at Keighley station and Crossflatts station, including some accessible parking spaces.
Steeton & Silsden facilities
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Ticket office
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Ticket Office
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Prepurchase Collection
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Ticket Machine
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Smartcard Issued
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Smartcard Topup
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Smartcard Validator
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Smartcard Comments
More information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car Park
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Seated Area
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Waiting Room
There are outdoor shelters on both platforms.
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Station Buffet
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Toilets
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Accessible toilets
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Baby Change
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Telephones
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Wi Fi
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Rail replacement locations
Pick Up / Drop Off at the service bus stop (23986) at the bottom of Station Road,near Rivock Avenue. This is on the opposite side of the road from the entrance to the station.
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CCTV
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Toilets
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Accessible toilets
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Staffing and customer services
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Staffing Levelunstaffed
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Lost property
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
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Information Available From StaffIf the station is not staffed please use our helpline 08002006060
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Information Services Open
Information available from Help Point 24/7.
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help Points
Platforms 1&2
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Ticket gates
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Parking
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Contact Details
Url: https://www.nationalrail.co.uk/ -
NameStation Car Park
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Spaces143
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Number Accessible Spaces0
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Accessible Spaces Note
Disabled parking spaces provided.
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Accessible Car Park Equipment
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Cctv
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Bicycle Facilities
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Spaces18
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ShelteredYes
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Cctv
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Location
Platform 1
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Annotation
10 cycle lockers and 8 cycle stands
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TypeStands
Lockers
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Accessibility
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Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff Help Available
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Induction Loop
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Accessible Ticket Machines
Cards Only - No Cash Accepted
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Ramp For Train Access
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Accessible toilets
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Step Free Access
- Category B Station
Partial step-free access. Step-free access to Platform 1 (for trains to Bradford/Leeds) via path (100m), fairly steep in places, then short ramp. Step-free access to Platform 2 (for trains to Skipton) via short ramp, or level from car park. Step-free route between platforms via street.
To find our more about travelling around this station, please see the 360 map click here
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Ticket Gates
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Impaired Mobility Set Down
There is step free access to Platform 1 via a long path from the main road. There is step free access from the car park to platform 2.
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Twickenham facilities
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Ticket office
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Ticket Office
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Prepurchase Collection
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Ticket Machine
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Oystercard Topup
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Smartcard Issued
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Smartcard Topup
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Smartcard Validator
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Smartcard Comments
Twickenham ticket office can issue new smartcards and sell tickets to smartcards including Flexi Seasons.
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TravelcardZone 5
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Penalty FaresPenalty fares apply for SW
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Facilities
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Car Park
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Seated Area
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Waiting Room
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Station Buffet
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Toilets
The toilets are located on all the platforms. The National key toilets are located on Platforms 3 and 5; these toilets are operated by a radar key. A radar key is available from station staff upon request. A 'National Key Scheme' key [RADAR] can be purchased by contacting the following. Address: 12 City Forum, 250 City Road, London, EC1V 8AF. Tel: 020 7250 3222. Minicom: 020 7250 4119. Fax: 020 7250 0212. Email: [email protected].
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Accessible toilets
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Baby Change
Separate baby changing room.
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Telephones
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Wi Fi
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Atm Machine
Inside booking hall.
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Shops
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Rail replacement locations
Towards Richmond and Strawberry Hill: London Road (A310) Bus Stop C outside station
Towards Hounslow: Bus Stop on Whitton Road
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CCTV
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Toilets
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Available
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Location
The toilets are located on all the platforms. The National key toilets are located on Platforms 3 and 5; these toilets are operated by a radar key. A radar key is available from station staff upon request. A 'National Key Scheme' key [RADAR] can be purchased by contacting the following. Address: 12 City Forum, 250 City Road, London, EC1V 8AF. Tel: 020 7250 3222. Minicom: 020 7250 4119. Fax: 020 7250 0212. Email: [email protected].
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Accessible toilets
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Wifi
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Annotation
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Available
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Staffing and customer services
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Staffing LevelPart time
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Lost property
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Contact Detailshttps://www.southwesternrailway.com/contact-and-help/lost-property
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Open
Opening times are for the Lost Property office at London Waterloo. There is no Lost Property office at Twickenham.
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Information Available From StaffYes - from help point
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Passenger Information SystemsDeparture Screens
Arrival Screens
Announcements -
Customer Help Points
Help points are available on all platforms
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Ticket gates
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Parking
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NameTwickenham Car Park - from Sunday 17 September 2023
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Spaces14
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ChargesOff-peak: £4.60
Per Hour: £1.50
Daily: £9.20
Saturday: £4.60
Sunday: £4.60
Note:Ring Go Code 77487.
Hourly rate available from 1200 from Ring Go O N L Y.
Bank Holiday £4.60.
Off- Peak from 1200 Monday to Friday. Weekend ticket available from 0001 Friday until 0359 Tuesday £13.80.
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Number Accessible Spaces4
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Accessible Car Park Equipment
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Cctv
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Bicycle Facilities
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Spaces78
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ShelteredYes
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Cctv
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Location
Mezzanine Level
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TypeCompounds
Racks
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Accessibility
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Helpline
0800 5282100
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff help available opening hoursMon-Sat 06:15 to 22:45
Sun 08:00 to 20:00 -
Induction Loop
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Accessible Ticket Machines
All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
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Height Adjusted Ticket Office Counter
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Ramp For Train Access
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Accessible Taxis
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Accessible toilets
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Step Free Access
Step-free category A Station - This station has step-free access to all platforms.
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Ticket Gates
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Impaired Mobility Set Down
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Wheelchairs Available
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