Trains from Steeton & Silsden
to Southend East
Book your tickets
Station Message
To enable us to build a new multi-story car park at Steeton & Silsden station we need to close the existing car park from April 2022 for one year.A limited number of parking spaces will be available at the station during the closure. Alternative parking is available at Keighley station and Crossflatts station, including some accessible parking spaces.
Steeton & Silsden facilities
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Ticket office
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Ticket Office
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Prepurchase Collection
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Ticket Machine
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Smartcard Issued
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Smartcard Topup
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Smartcard Validator
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Smartcard Comments
More information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car Park
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Seated Area
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Waiting Room
There are outdoor shelters on both platforms.
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Station Buffet
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Toilets
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Accessible toilets
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Baby Change
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Telephones
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Wi Fi
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Rail replacement locations
Pick Up / Drop Off at the service bus stop (23986) at the bottom of Station Road,near Rivock Avenue. This is on the opposite side of the road from the entrance to the station.
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CCTV
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Toilets
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Accessible toilets
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Staffing and customer services
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Staffing Levelunstaffed
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Lost property
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
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Information Available From StaffIf the station is not staffed please use our helpline 08002006060
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Information Services Open
Information available from Help Point 24/7.
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help Points
Platforms 1&2
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Ticket gates
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Parking
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Contact Details
Url: https://www.nationalrail.co.uk/ -
NameStation Car Park
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Spaces143
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Number Accessible Spaces0
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Accessible Spaces Note
Disabled parking spaces provided.
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Accessible Car Park Equipment
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Cctv
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Bicycle Facilities
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Spaces18
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ShelteredYes
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Cctv
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Location
Platform 1
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Annotation
10 cycle lockers and 8 cycle stands
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TypeStands
Lockers
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Accessibility
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Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff Help Available
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Induction Loop
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Accessible Ticket Machines
Cards Only - No Cash Accepted
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Ramp For Train Access
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Accessible toilets
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Step Free Access
- Category B Station
Partial step-free access. Step-free access to Platform 1 (for trains to Bradford/Leeds) via path (100m), fairly steep in places, then short ramp. Step-free access to Platform 2 (for trains to Skipton) via short ramp, or level from car park. Step-free route between platforms via street.
To find our more about travelling around this station, please see the 360 map click here
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Ticket Gates
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Impaired Mobility Set Down
There is step free access to Platform 1 via a long path from the main road. There is step free access from the car park to platform 2.
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Southend East facilities
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Ticket office
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Ticket Office
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Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes -
Ticket Machine
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Smartcard Issued
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Smartcard Topup
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Smartcard Validator
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Smartcard Comments
For additional details on 'c2c Smart' please visit http://www.c2c-online.co.uk/smartcard or pick up a leaflet at the station.
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Penalty FaresPenalty fares apply for CC
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Facilities
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Car Park
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Seated Area
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Waiting Room
Platform 1
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Station Buffet
Platform 1
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Toilets
The toilets are located on Platform 1.
The National key toilets are located on Platform 1; these toilets are operated by a RADAR key.
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Accessible toilets
Platform 1. This can be accessed using a radar key.
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Baby Change
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Telephones
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Wi Fi
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Rail replacement locations
Bus stops on Southchurch Road, Bus Stop A (Towards Southend and London), Bus Stop B (Towards Shoeburyness)
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CCTV
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Toilets
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Available
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Location
The toilets are located on Platform 1.
The National key toilets are located on Platform 1; these toilets are operated by a RADAR key.
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Accessible toilets
Platform 1. This can be accessed using a radar key.
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Wifi
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Annotation
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Available
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Staffing and customer services
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Staffing LevelPart time
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Lost property
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Contact Details
Url: https://www.c2c-online.co.uk/help-feedback/lost-property/03457 44 44 22 -
Open
Closed Christmas Day and Boxing Day
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Operator NameOperated by c2c
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Information Available From StaffYes - from ticket office
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help Points
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Ticket gates
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Parking
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Contact Details
Url: http://www.southend.gov.uk/01702 215 000SS1 2QY -
Operator NameSouthend-on-Sea Borough Council
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NameStation Car Park
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Spaces207
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ChargesFree
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Number Accessible Spaces0
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Accessible Car Park Equipment
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Cctv
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Bicycle Facilities
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Spaces17
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ShelteredYes
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Cctv
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Location
Outside ticket office on platform 1 and at Riviera Drive entrance
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TypeStands
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Accessibility
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Helpline
03457 44 44 22
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff help available opening hoursMon-Fri 06:00 to 19:30
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Induction Loop
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Accessible Ticket Machines
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Height Adjusted Ticket Office Counter
Customer Service Staff
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Ramp For Train Access
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Accessible Taxis
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Accessible toilets
Platform 1. This can be accessed using a radar key.
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Step Free Access
Step free access is only available from Ambleside Drive to platform 1 (London bound)
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Ticket Gates
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Impaired Mobility Set Down
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