Trains from Retford Train Station
to Stratford International
Book your tickets
Station Message
All toilets on platform 2 are out of order at Retford station.
Retford Train Station facilities
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Ticket office
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Ticket Office
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Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes -
Ticket Machine
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Smartcard Issued
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Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard Validator
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Smartcard Comments
Collection is available for Smart tickets bought online.
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Penalty FaresPenalty fares apply for GR
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Facilities
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Car Park
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Seated Area
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Waiting Room
This station has heated waiting rooms available. Seating is available at an accessible height in the waiting room and on platforms
Platform 1 opening hours Mon - Sat 05:30 -21:30, Sun 08:30 - 21:30
Platform 2 opening hours Mon - Sat 05:30 - 22:00, Sun 08:30 - 22:00
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Trolleys
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Station Buffet
Coffee shop available on platform 1 for refreshments
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Toilets
The toilets are located on Platforms 1 and 2. The National key toilets are located in the Waiting Room on Platform 1; these toilets are operated by a RADAR key. A RADAR key is available from the Station Office on Platform 1. Toilet opening hours are at all times that the station is open.
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Accessible toilets
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Baby Change
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Telephones
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Wi Fi
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Post Box
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Rail replacement locations
Rail Replacement Coaches leave from the front of the station.
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CCTV
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Toilets
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Available
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Location
The toilets are located on Platforms 1 and 2. The National key toilets are located in the Waiting Room on Platform 1; these toilets are operated by a RADAR key. A RADAR key is available from the Station Office on Platform 1. Toilet opening hours are at all times that the station is open.
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Accessible toilets
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Staffing and customer services
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Staffing LevelPart time
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Lost property
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Contact Details
Url: https://www.nationalrail.co.uk/03457 225333 -
Information Available From StaffYes - from help point
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Passenger Information SystemsDeparture Screens
Arrival Screens
Announcements -
Customer Help Points
only for car park and low level accessible for all purpose is for assistance
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Ticket gates
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Parking
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Contact Details
Url: https://www.nationalrail.co.uk/ -
Operator NameLondon North Eastern Railway
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NameStation Car Park
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Spaces84
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ChargesOff-peak: £6.75
Per Hour: £2.20
Daily: £13.50
Weekly: £54.00
Monthly: £150.00
Annual: £1,375.00
Saturday: £6.75
Sunday: £6.75
Note:Short stay (21 - 60 mins) - £2.20
Short stay (61 - 120 mins) - £4.20
Going away for a long weekend? Park from 10:00 on Friday until 23:59 on Monday for just £15.
Simply purchase your ticket at the car park on the day.
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Number Accessible Spaces3
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Accessible Car Park Equipment
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Cctv
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Bicycle Facilities
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Spaces38
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ShelteredYes
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Cctv
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Location
north end of Platform 1
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TypeStands
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Accessibility
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Helpline
03457 225 225 or 18001 03457 225 225 (Text relay service)
https://www.nationalrail.co.uk/ -
Staff Help Available
When arriving for booked or turn-up-and-go assistance, the meeting point is the Ticket Office on the main concourse. Staff are available to provide Passenger Assist at all times that trains are operating for customers who have booked or who travel as turn-up-and-go. Assistance is available both to board/alight trains and also navigating around the station.
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Staff help available opening hoursMon-Fri 05:30 to 23:30
Sat 05:30 to 21:30
Sun 09:30 to 23:30 -
Induction Loop
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Accessible Ticket Machines
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Height Adjusted Ticket Office Counter
Travel Centre Floor Walkers will assist any disabled passengers unable to access the booking office window
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Ramp For Train Access
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Accessible Taxis
Advance booking is advisable.
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Accessible toilets
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Step Free Access
This station has step free access to all platforms.
This station is a category A station according to the Office of Rail and Road station classification system https://www.orr.gov.uk/media/10955.
Retford has an RNIB 'Map for All' located outside the main entrance to the left of the doors.
Staff can deploy station ramps at all times when trains are operating through this station to help customers who need step-free access board any train at this station. Where in circumstances beyond our control station staff are not available, on train staff can deploy the on board ramp if necessary.
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Ticket Gates
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Impaired Mobility Set Down
Station Front
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Wheelchairs Available
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Station Message
The lifts will be out of order between platforms 2, 3 and the concourse for refurbishment until mid-June. Customers requiring the lift are advised to use the alternative station exit at the country end of platforms 2 and 3.
Stratford International facilities
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Ticket office
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Ticket Office
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Prepurchase Collection
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Ticket Machine
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Oystercard Topup
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Oyster Comments
Oyster PAYG is now valid on Southeastern High Speed services between London St. Pancras and Stratford International.
Oyster is also valid on Docklands Light Railway services.
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Smartcard Issued
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Smartcard Topup
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Smartcard Validator
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TravelcardZone 2/3
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Penalty FaresPenalty fares apply for NR
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Facilities
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Car Park
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Seated Area
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Waiting Room
on platform
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Station Buffet
coffee shop
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Toilets
Booking Hall
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Accessible toilets
Booking Hall
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Baby Change
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Telephones
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Wi Fi
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Atm Machine
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Shops
WH Smiths
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Rail replacement locations
Station Forecourt
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CCTV
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Toilets
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Available
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Location
Booking Hall
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Accessible toilets
Booking Hall
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Staffing and customer services
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Staffing LevelFull time
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Lost property
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Contact Details
Url: https://www.nationalrail.co.uk/0345 322 7021 -
Available
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Operator NameSoutheastern Customer Services
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Information Available From StaffYes - from help point
Yes - from information point
Yes - from ticket office -
Information Services Open
Train running Information and advice on how to get assistance available through the Help Point.
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Passenger Information SystemsDeparture Screens
Arrival Screens
Announcements -
Customer Help Points
On platform
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Ticket gates
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Bicycle Facilities
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Spaces66
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ShelteredYes
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Cctv
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Location
Within car park and alongside station entrance
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Annotation
You may leave your cycle in the rack provided however you do so at your own risk.
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TypeStands
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Accessibility
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Helpline
If you wish to book assistance but are not sure which train operator you are travelling with, you can call 0800 022 3720. On calling, you will be referred to the appropriate train operator.
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff Help Available
Assistance/Help available from station staff from First to Last trains.
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Staff help available opening hoursMon-Sun 24h
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Induction Loop
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Accessible Ticket Machines
booking hall
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Height Adjusted Ticket Office Counter
There are standing height and wheelchair height ticket counters available.
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Ramp For Train Access
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Accessible Taxis
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Accessible toilets
Booking Hall
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Step Free Access
Step free access to all platforms via lifts.Pedestrian access to the international station from the regional station either via Westfield shopping centre or the roadway to the second entrance.
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Ticket Gates
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Impaired Mobility Set Down
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Wheelchairs Available
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