Trains from New Pudsey
to Soham
Book your tickets
New Pudsey facilities
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Ticket office
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Ticket Office
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Prepurchase Collection
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Ticket Machine
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Smartcard Issued
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Smartcard Topup
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Smartcard Validator
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Smartcard Comments
More information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car Park
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Seated Area
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Waiting Room
Waiting area in booking office and indoor shelters on both platforms which are open during booking office hours.
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Station Buffet
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Toilets
The toilets are available when the station is staffed
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Accessible toilets
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Baby Change
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Telephones
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Wi Fi
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Rail replacement locations
Pick Up / Drop Off at the junction of slip road and Owlcotes Lane 100 yards from station
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CCTV
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Toilets
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Available
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Location
The toilets are available when the station is staffed
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Accessible toilets
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Staffing and customer services
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Staffing LevelFull time
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Lost property
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
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Information Available From StaffIf the station is not staffed please use our helpline 08002006060
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Information Services Open
Information available 24/7 through the customer experience centre 0800 200 6060
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help Points
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Ticket gates
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Parking
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Contact Details0800 200 6060
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Operator NameNorthern
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NameStation Car Park
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Spaces271
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ChargesFree
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Number Accessible Spaces10
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Accessible Spaces Note
The station car park has a vehicle height barrier - 6 feet 10 inches (2.1 metres) in height.
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Accessible Car Park Equipment
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Cctv
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Bicycle Facilities
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Spaces11
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ShelteredNo
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Cctv
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Location
Within car park
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Annotation
5 lockers and 6 cycle stands
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TypeLockers
Stands
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Accessibility
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Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff help available opening hoursMon-Sat 05:50 to 18:20
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Induction Loop
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Accessible Ticket Machines
Accepts Cash & Cards
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Height Adjusted Ticket Office Counter
staff will come out of the office to assist
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Ramp For Train Access
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Accessible toilets
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Step Free Access
- Category A Station
- Scooter Friendly Station
The booking office is situated on platform 1. There is a level access to both platforms via a ramped footbridge.
To find our more about travelling around this station, please see the 360 map click here
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Ticket Gates
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Impaired Mobility Set Down
No designated area is provided. The station front may be used for set down purposes.
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Soham facilities
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Ticket office
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Ticket Office
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Prepurchase Collection
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Ticket Machine
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Smartcard Issued
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Smartcard Topup
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Smartcard Validator
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Penalty FaresPenalty fares apply for LE
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Facilities
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Car Park
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Seated Area
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Waiting Room
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Station Buffet
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Toilets
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Accessible toilets
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Baby Change
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Telephones
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Wi Fi
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Rail replacement locations
Rail replacement bus services stop at the station drop off layby on the turning circle / roundabout at the front of the station.
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CCTV
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Toilets
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Accessible toilets
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Staffing and customer services
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Staffing Levelunstaffed
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Lost property
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Contact Detailshttps://www.greateranglia.co.uk/lost-property
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Information Available From StaffYes - from help point
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help Points
Help points at this station can be found at the following location(s):
- Platform 1 (for trains towards both Ipswich and Peterborough) - There are two help points on this single platform and they are both fixed to short white posts. One is just inside the entrance on to the platform and the other is further along the platform, beyond the second waiting shelter.
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Ticket gates
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Parking
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Contact Details
Email Address: [email protected]
Url: https://www.ncp.co.uk/find-a-car-park/car-parks/soham-station-greater-anglia/0345 050 7080 -
Operator NameNational Car Parks Ltd
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NameStation Car Park
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Spaces46
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ChargesDaily: £3.00
Annual: £328.00 -
Number Accessible Spaces4
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Accessible Car Park Equipment
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Cctv
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Bicycle Facilities
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Spaces30
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ShelteredYes
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Cctv
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Location
There are fifteen sheltered cycle stands which are next to the entrance on to Platform 1 (for trains towards both Ipswich and Peterborough), opposite the station car park.
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TypeStands
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Accessibility
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Helpline
0800 028 2878
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 08:00 to 20:00
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Staff Help Available
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Induction Loop
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Accessible Ticket Machines
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Ramp For Train Access
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Accessible Taxis
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Nearest stations with more facilitiesEly
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Accessible toilets
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Step Free Access
This station has step free access to the single platform for trains towards both Ipswich and Peterborough.
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Ticket Gates
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Impaired Mobility Set Down
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