![](https://www.northernrailway.co.uk/sites/default/files/styles/hero_banner_desktop/public/2022-01/shutterstock_763477546.png?itok=uPk6aUei)
Trains from Morpeth
to Beckenham Hill
Book your tickets
Morpeth facilities
-
Ticket office
-
Ticket Office
-
Prepurchase Collection
-
Ticket Machine
-
Smartcard Issued
-
Smartcard Topup
-
Smartcard Validator
-
Smartcard Comments
More information at www.northernrailway.co.uk/smart
-
Penalty FaresPenalty fares apply for Northern
-
-
Facilities
-
Car Park
-
Seated Area
-
Waiting Room
waiting room in ticket hall whilst staffed. Shelters available on both platforms for all trains.
-
Station Buffet
-
Toilets
The toilets are unlocked when station staff are present
-
Accessible toilets
-
Baby Change
-
Telephones
-
Wi Fi
-
Rail replacement locations
Pick Up / Drop Off at the station front.
-
CCTV
-
-
Toilets
-
Available
-
Location
The toilets are unlocked when station staff are present
-
Accessible toilets
-
-
Staffing and customer services
-
Staffing LevelPart time
-
Lost property
-
Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
-
Information Available From StaffIf the station is not staffed please use our helpline 08002006060
-
Information Services Open
Information available 24/7 through the customer experience centre 0800 200 6060
-
Passenger Information SystemsDeparture Screens
Announcements -
Customer Help Points
Platform 1 & 2 have one help point each
-
Ticket gates
-
-
Parking
-
Contact Details0800 200 6060
-
Operator NameNorthern
-
NameStation Car Park
-
Spaces72
-
ChargesDaily: £3.00
Monthly: £30.00
Annual: £300.00
Note:Ticket Machine Available
or
Ring Go Code 5719
Register www. My Ring Go.com or call 01138090070
-
Number Accessible Spaces0
-
Accessible Car Park Equipment
-
Cctv
-
-
Bicycle Facilities
-
Spaces12
-
ShelteredNo
-
Cctv
-
Location
Within car park
-
Annotation
4 cycle lockers and 8 cycle stands
-
TypeLockers
Stands
-
-
Accessibility
-
Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
-
Staff help available opening hoursMon-Fri 06:30 to 17:30
Sat 06:30 to 13:00 -
Induction Loop
-
Accessible Ticket Machines
-
Height Adjusted Ticket Office Counter
staff will come out of the office to assist
-
Ramp For Train Access
-
Accessible toilets
-
Step Free Access
- Category A Station
- There is access to both platforms at all times by means of the lift.
To find our more about travelling around this station, please see the 360 map click here
-
Ticket Gates
-
Impaired Mobility Set Down
No designated area is provided. The station front may be used for set down purposes.
-
Wheelchairs Available
-
Beckenham Hill facilities
-
Ticket office
-
Ticket Office
-
Prepurchase Collection
-
Ticket Machine
-
Oystercard Topup
-
Oyster Comments
Oyster top-up is only available from the self-service ticket machine. Oyster Cards cannot be purchased at this station.
-
Smartcard Issued
-
Smartcard Validator
-
Smartcard Comments
For more information on using the Key smartcard, please visit: www.thameslinkrailway.com/thekeysmartcard
-
TravelcardZone 4
-
Penalty FaresPenalty fares apply for TL
-
-
Facilities
-
Car Park
-
Seated Area
-
Waiting Room
There is a heated waiting area on platform 1.
-
Station Buffet
-
Toilets
-
Accessible toilets
-
Baby Change
-
Telephones
-
Wi Fi
-
Rail replacement locationshttps://assets.nationalrail.co.uk/e8xgegruud3g/7q3W2eWZz5cma3CaAX3uoq/123f56ca2fc8eadc254210607ef13cb9/2023-09_CI_TL_RRB_BEC_DR.pdf
-
CCTV
-
-
Toilets
-
Accessible toilets
-
-
Staffing and customer services
-
Staffing LevelPart time
-
Lost property
-
Contact Detailshttps://www.nationalrail.co.uk/
-
Operator NamePlease visit www.thameslinkrailway.com/lostproperty and use the webform to register your lost item. If you have found an item of lost property, please hand it in at any of our ticket offices.
-
Information Available From StaffYes - from help point
-
Passenger Information SystemsDeparture Screens
Announcements -
Customer Help Points
-
Ticket gates
-
-
Bicycle Facilities
-
Spaces14
-
ShelteredYes
-
Cctv
-
TypeStands
-
-
Accessibility
-
Helpline
For help with planning your journey or to book assistance, please contact our assisted travel helpline to discuss your requirements on:
- Email - [email protected]
- Phone - 0800 058 2844
- Textphone - 0800 138 1018
https://www.thameslinkrailway.com/travel-information/travel-help/assisted-travel -
Helpline opening hoursMon-Sun 24h
-
Staff Help Available
A staff-operated ramp is required for step-free access between train and platform at this station. Station staff are usually available at the times listed below.
Our Mobile Assistance Team is available to help you to complete your journey from this station if it is unstaffed.
If you have not booked assistance and require help boarding at this station, then on arrival please contact this team by either:
- pressing the 'emergency & assisted travel' Help Point button
- calling us on the freephone number 0808 168 1238 - Please note this is for immediate assistance only
- texting us on 07970 511077
We will then arrange for our Mobile Assistance Team to reach you in good time before your train is scheduled to depart.
Whether you pre-book your assistance or prefer more flexibility, we recommend arriving 20 minutes before your train is scheduled to depart.
-
Staff help available opening hoursMon-Fri 06:40 to 13:20
-
Induction Loop
-
Accessible Ticket Machines
All Thameslink ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details
-
Height Adjusted Ticket Office Counter
-
Ramp For Train Access
-
Accessible Taxis
No
-
Accessible toilets
-
Step Free Access
This is a Category B2 station: Step-free access to both platforms via separate entrances. Long step-free route between platforms via the street. (greater than 400m, above 1:10 gradient).
The Assistance Meeting Point is the ticket office
-
Ticket Gates
-
Impaired Mobility Set Down
At the front of the station but be aware this area is mainly loose gravel.
-
Wheelchairs Available
-