Trains from Hull Train Station
to Holyhead
Book your tickets
Hull Train Station facilities
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Ticket office
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Ticket Office
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Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes -
Ticket Machine
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Smartcard Issued
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Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard Validator
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Smartcard Comments
Smartcards are available from the ticket office, and can be topped up there or using the ticket machine.
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Penalty FaresPenalty fares apply for TP
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Facilities
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Car Park
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Seated Area
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Waiting Room
A heated waiting room is available on the station concourse.
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Station Buffet
Refreshments are available from several retail units on the station concourse.
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Toilets
The toilets are located in the pavilion on the Station Concourse.
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Accessible toilets
The accessible toilets are located in the pavilion on the Station Concourse, these toilets are operated by a radar key.
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Baby Change
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Telephones
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Wi Fi
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Post Box
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Atm Machine
There is an ARM located on the concourse.
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Shops
There are several shops located on the station concourse.
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Rail replacement locations
Pick Up / Drop Off in the bus interchange (adjacent to the railway station). Buses depart from stands A "У D in the bus station.
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CCTV
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Toilets
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Available
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Location
The toilets are located in the pavilion on the Station Concourse.
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Accessible toilets
The accessible toilets are located in the pavilion on the Station Concourse, these toilets are operated by a radar key.
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Wifi
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Annotation
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Available
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Staffing and customer services
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Staffing LevelFull time
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Lost property
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Contact Details
Url: https://www.nationalrail.co.uk/349 600 1671 -
Available
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Information Available From StaffYes - from help point
Yes - from ticket office -
Passenger Information SystemsDeparture Screens
Announcements -
Customer Help Points
Help Points are available throughout the station to contact a member of our team in an emergency or for information when the ticket office is closed. When using the Help Point our CCTV will be monitoring your position for the duration of the call.
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Ticket gates
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Parking
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Contact Details
Url: https://www.nationalrail.co.uk/01895 262 122 -
Operator NameTransPennine Express
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NameStation Car Park
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Spaces280
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ChargesDaily: £5.20
Weekly: £23.00
Monthly: £75.00
Three Monthly: £196.00
Annual: £655.00
Saturday: £5.20
Sunday: £5.20 -
Number Accessible Spaces18
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Accessible Spaces Note
Parking is free for registered disabled customers parking in disabled spaces displaying a valid Blue Badge Permit. Blue Badge holders must also register their permit at bit.ly/tpebluebadge in order to obtain free parking.
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Accessible Car Park Equipment
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Accessible Car Park Equipment Note
Customers can purchase their car parking tickets via the APCOA Connect app or website.
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Cctv
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Bicycle Facilities
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Spaces251
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ShelteredYes
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Cctv
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Location
Platforms 2 & 7
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TypeStands
Racks
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Accessibility
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Helpline
0800 107 2149
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff help available opening hoursMon-Sun 24h
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Induction Loop
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Accessible Ticket Machines
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Height Adjusted Ticket Office Counter
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Ramp For Train Access
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Accessible Taxis
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Accessible toilets
The accessible toilets are located in the pavilion on the Station Concourse, these toilets are operated by a radar key.
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Step Free Access
This station is category A. Step free access is provided from the station entrance to all platforms. This station is staffed for all services. There are train boarding ramps available at this station, and they are also carried on board all TransPennine Express trains.
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Ticket Gates
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Impaired Mobility Set Down
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Wheelchairs Available
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Holyhead facilities
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Ticket office
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Ticket Office
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Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes -
Ticket Machine
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Smartcard Issued
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Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard Validator
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Smartcard Comments
Load a pre-purchased season ticket onto a smartcard using the ticket vending machine.
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Penalty FaresPenalty fares apply for AW
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Facilities
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Car Park
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Seated Area
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Trolleys
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Station Buffet
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Toilets
The toilets are located within the Ferry Terminal. The National key toilets are located within the Ferry Terminal; these toilets are operated by a radar key.
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Accessible toilets
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Baby Change
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Telephones
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Wi Fi
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Post Box
Located in the ferry terminal
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Atm Machine
Located on the concourse.
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Shops
Port shop for gifts, hot and cold drinks, light refreshments to eat in or take away
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Rail replacement locations
The rail replacement bus stop is on the access road to Holyhead Port
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CCTV
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Toilets
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Available
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Location
The toilets are located within the Ferry Terminal. The National key toilets are located within the Ferry Terminal; these toilets are operated by a radar key.
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Accessible toilets
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Wifi
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Annotation
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Available
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Staffing and customer services
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Staffing LevelFull time
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Lost property
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Contact Details
Url: https://www.nationalrail.co.uk/03333 211 202 -
Available
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Operator Name
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Information Available From StaffYes - from help point
Yes - from information point
Yes - from ticket office -
Passenger Information SystemsDepartureScreens
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Customer Help Points
Ticket office for advice only.
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Ticket gates
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Parking
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Contact Details
Url: https://www.nationalrail.co.uk/0344 7707070LL65 1DQ -
Operator NameHorizon Parking Ltd
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NameBlack Bridge
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Spaces35
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Number Accessible Spaces4
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Accessible Car Park Equipment
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Cctv
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Bicycle Facilities
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Spaces12
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ShelteredYes
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Cctv
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Location
Cycle parking on Holyhead station is in two locations 4 Sheffield stands offering parking for up to eight bicycles are sited on Platform 3.
2 Sheffield Stands offering parking for up to four bicycles are sited on Platform 2
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TypeStands
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Accessibility
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Helpline
03333 211202
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 08:00 to 20:00
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Staff Help Available
Monday to Friday 00:00 to 23:59 (24 hours)
Saturday 00:01 to 21:45
Sunday 07:00 to 00:00
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Staff help available opening hoursMon-Fri 24h
Sat 00:00 to 21:45
Sun 07:00 to 00:00 -
Induction Loop
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Accessible Ticket Machines
The ticket machine(s) do not accept cash. Payment is by major debit and credit cards only.
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Height Adjusted Ticket Office Counter
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Ramp For Train Access
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Accessible Taxis
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Accessible toilets
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Step Free Access
Category B
Step free access is via the Celtic Gateway Bridge, the ferry terminal, or via gates on to the platforms either side of Stena House.
Transferring between platforms is step-free however distance between ferry terminal and Platform 1 is approximately 200m.
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Ticket Gates
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Impaired Mobility Set Down
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Wheelchairs Available
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