Trains from Helsby
to Soham
Book your tickets
Helsby facilities
-
Ticket office
-
Ticket Office
-
Prepurchase Collection
-
Ticket Machine
-
Smartcard Issued
-
Smartcard Topup
-
Smartcard Validator
-
Smartcard Comments
Load a pre-purchased season ticket onto a smartcard using the ticket vending machine.
-
Penalty FaresPenalty fares apply for AW
-
-
Facilities
-
Car Park
-
Seated Area
-
Waiting Room
-
Station Buffet
-
Toilets
-
Accessible toilets
-
Baby Change
-
Telephones
-
Wi Fi
-
Rail replacement locations
The rail replacement bus stop is a local bus stop on Chester Road near the Junoon restaurant.
-
CCTV
-
-
Toilets
-
Accessible toilets
-
-
Staffing and customer services
-
Staffing Levelunstaffed
-
Lost property
-
Contact Details
Url: https://www.nationalrail.co.uk/03333 211 202 -
Available
-
Operator Name
-
Information Available From StaffYes - from help point
-
Passenger Information SystemsDeparture Screens
Arrival Screens
Announcements -
Customer Help Points
-
Ticket gates
-
-
Parking
-
Car Park 1
Notes
Operator Name: Transport for Wales
Name: Station Car Park
Spaces: 20
Free: Yes
Number Accessible Spaces: 0
Accessible Car Park Equipment: Yes
Cctv: NoWebsite
https://www.nationalrail.co.uk/Opening Times
Mon-Fri 24h -
Car Park 2
Notes
Free: Yes
Number Accessible Spaces: 0
Accessible Car Park Equipment: Yes
Cctv: NoWebsite
https://www.nationalrail.co.uk/ -
Car Park 3
Notes
Free: Yes
Number Accessible Spaces: 0
Accessible Car Park Equipment: Yes
Cctv: NoWebsite
https://www.nationalrail.co.uk/
-
-
Bicycle Facilities
-
Spaces10
-
ShelteredYes
-
Cctv
-
Location
Cycle parking is in two locations at Helsby station.
3 Sheffield stands providing parking for up to six bicycles are located under a shelter on Platform 1. Two Sheffield stands providing parking for up to four bicycles are located on Platform 2
-
Annotation
4 hoops
-
TypeStands
-
-
Accessibility
-
Helpline
03333 211202
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 08:00 to 20:00
-
Staff Help Available
-
Induction Loop
-
Accessible Ticket Machines
The ticket machine(s) do not accept cash. Payment is by major debit and credit cards only.
Ticket machine is on Chester-bound platform.
-
Ramp For Train Access
-
Accessible Taxis
-
Nearest stations with more facilitiesChester
-
Accessible toilets
-
Step Free Access
Category B3.
Step free access to the platform from the car park. Platforms 2, 3 and 4 are only accessible via the footbridge.
-
Ticket Gates
-
Impaired Mobility Set Down
-
Soham facilities
-
Ticket office
-
Ticket Office
-
Prepurchase Collection
-
Ticket Machine
-
Smartcard Issued
-
Smartcard Topup
-
Smartcard Validator
-
Penalty FaresPenalty fares apply for LE
-
-
Facilities
-
Car Park
-
Seated Area
-
Waiting Room
-
Station Buffet
-
Toilets
-
Accessible toilets
-
Baby Change
-
Telephones
-
Wi Fi
-
Rail replacement locations
Rail replacement bus services stop at the station drop off layby on the turning circle / roundabout at the front of the station.
-
CCTV
-
-
Toilets
-
Accessible toilets
-
-
Staffing and customer services
-
Staffing Levelunstaffed
-
Lost property
-
Contact Detailshttps://www.greateranglia.co.uk/lost-property
-
Information Available From StaffYes - from help point
-
Passenger Information SystemsDeparture Screens
Announcements -
Customer Help Points
Help points at this station can be found at the following location(s):
- Platform 1 (for trains towards both Ipswich and Peterborough) - There are two help points on this single platform and they are both fixed to short white posts. One is just inside the entrance on to the platform and the other is further along the platform, beyond the second waiting shelter.
-
Ticket gates
-
-
Parking
-
Contact Details
Email Address: [email protected]
Url: https://www.ncp.co.uk/find-a-car-park/car-parks/soham-station-greater-anglia/0345 050 7080 -
Operator NameNational Car Parks Ltd
-
NameStation Car Park
-
Spaces46
-
ChargesDaily: £3.00
Annual: £328.00 -
Number Accessible Spaces4
-
Accessible Car Park Equipment
-
Cctv
-
-
Bicycle Facilities
-
Spaces30
-
ShelteredYes
-
Cctv
-
Location
There are fifteen sheltered cycle stands which are next to the entrance on to Platform 1 (for trains towards both Ipswich and Peterborough), opposite the station car park.
-
TypeStands
-
-
Accessibility
-
Helpline
0800 028 2878
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 08:00 to 20:00
-
Staff Help Available
-
Induction Loop
-
Accessible Ticket Machines
-
Ramp For Train Access
-
Accessible Taxis
-
Nearest stations with more facilitiesEly
-
Accessible toilets
-
Step Free Access
This station has step free access to the single platform for trains towards both Ipswich and Peterborough.
-
Ticket Gates
-
Impaired Mobility Set Down
-