Trains from Helsby
to Newton Abbot
Book your tickets
Helsby facilities
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Ticket office
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Ticket Office
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Prepurchase Collection
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Ticket Machine
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Smartcard Issued
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Smartcard Topup
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Smartcard Validator
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Smartcard Comments
Load a pre-purchased season ticket onto a smartcard using the ticket vending machine.
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Penalty FaresPenalty fares apply for AW
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Facilities
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Car Park
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Seated Area
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Waiting Room
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Station Buffet
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Toilets
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Accessible toilets
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Baby Change
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Telephones
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Wi Fi
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Rail replacement locations
The rail replacement bus stop is a local bus stop on Chester Road near the Junoon restaurant.
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CCTV
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Toilets
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Accessible toilets
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Staffing and customer services
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Staffing Levelunstaffed
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Lost property
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Contact Details
Url: https://www.nationalrail.co.uk/03333 211 202 -
Available
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Operator Name
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Information Available From StaffYes - from help point
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Passenger Information SystemsDeparture Screens
Arrival Screens
Announcements -
Customer Help Points
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Ticket gates
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Parking
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Car Park 1
Notes
Operator Name: Transport for Wales
Name: Station Car Park
Spaces: 20
Free: Yes
Number Accessible Spaces: 0
Accessible Car Park Equipment: Yes
Cctv: NoWebsite
https://www.nationalrail.co.uk/Opening Times
Mon-Fri 24h -
Car Park 2
Notes
Free: Yes
Number Accessible Spaces: 0
Accessible Car Park Equipment: Yes
Cctv: NoWebsite
https://www.nationalrail.co.uk/ -
Car Park 3
Notes
Free: Yes
Number Accessible Spaces: 0
Accessible Car Park Equipment: Yes
Cctv: NoWebsite
https://www.nationalrail.co.uk/
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Bicycle Facilities
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Spaces10
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ShelteredYes
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Cctv
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Location
Cycle parking is in two locations at Helsby station.
3 Sheffield stands providing parking for up to six bicycles are located under a shelter on Platform 1. Two Sheffield stands providing parking for up to four bicycles are located on Platform 2
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Annotation
4 hoops
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TypeStands
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Accessibility
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Helpline
03333 211202
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 08:00 to 20:00
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Staff Help Available
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Induction Loop
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Accessible Ticket Machines
The ticket machine(s) do not accept cash. Payment is by major debit and credit cards only.
Ticket machine is on Chester-bound platform.
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Ramp For Train Access
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Accessible Taxis
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Nearest stations with more facilitiesChester
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Accessible toilets
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Step Free Access
Category B3.
Step free access to the platform from the car park. Platforms 2, 3 and 4 are only accessible via the footbridge.
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Ticket Gates
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Impaired Mobility Set Down
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Newton Abbot facilities
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Ticket office
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Ticket Office
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Prepurchase Collection
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Ticket Machine
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Smartcard Issued
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Smartcard Validator
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Smartcard Comments
Smartcard Accepted
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Penalty FaresPenalty fares apply for GW
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Facilities
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Car Park
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Seated Area
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Waiting Room
On platforms 1/2 and 3
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Trolleys
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Station Buffet
Coffee shop and vending machines
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Toilets
The toilets are located on Platforms 1/2 and 3.
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Accessible toilets
The radar key is available from station staff.
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Baby Change
In ladies wc
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Telephones
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Wi Fi
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Post Box
Platform 3
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Atm Machine
Adjacent station entrance
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Shops
Coffee shop and vending machines
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Rail replacement locations
Front of the station
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CCTV
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Toilets
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Available
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Location
The toilets are located on Platforms 1/2 and 3.
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Accessible toilets
The radar key is available from station staff.
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Staffing and customer services
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Staffing LevelFull time
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Lost property
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Annotation
Whether you"Щve lost something on one of our trains or at a station, we"Щll do our best to find it for you. Once we"Щve got your details, we"Щll start looking. Although it can take up to a week for things to reach us. Register your lost item here
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Contact Detailshttps://www.nationalrail.co.uk/
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Information Available From StaffYes - from help point
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help Points
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Ticket gates
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Parking
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Contact Details
Url: http://www.apcoa.co.uk0345 165 2030TQ12 2JE -
Operator NameAPCOA Parking (UK) Limited
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NameStation Car Park
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Spaces247
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ChargesDaily: £7.60
Weekly: £38.00
Monthly: £116.00
Three Monthly: £300.00
Annual: £815.00
Saturday: £5.30
Sunday: £5.30 -
Number Accessible Spaces10
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Accessible Car Park Equipment
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Accessible Car Park Equipment Note
Accessible ticket machine is available at the car park. Step free access from the car park to the station via a lift.
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Cctv
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Bicycle Facilities
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Spaces32
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ShelteredYes
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Cctv
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Location
Platform 1 adjacent ticket office
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Annotation
Please note,cycles can be carried on our trains free of charge.
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TypeStands
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Accessibility
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Helpline
08001 971 329 or 18001 0800 197 1329 (Textphone)
https://www.nationalrail.co.uk/ -
Staff Help Available
Meeting point: Platform 3 waiting room.
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Staff help available opening hoursMon-Sat 05:50 to 23:50
Sun 08:15 to 23:50 -
Induction Loop
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Accessible Ticket Machines
Accessible ticket machines are located at the station entrance by the ticket office.
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Ramp For Train Access
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Accessible Taxis
Accessible taxis are available. Please request staff assistance.
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Accessible Public Telephones
Station phone boxes are not accessible
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Accessible toilets
The radar key is available from station staff.
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Step Free Access
Step Free Category A Station - This station has step free access to all platforms via lifts and an overbridge from platform 3.
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Ticket Gates
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Impaired Mobility Set Down
Set- Down / Pick up Points are available at the station entrance. Assisted travel meeting point - Booking office main concourse. Please notify a member of staff.
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Wheelchairs Available
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