Trains from Cleethorpes
to Ebbsfleet International
Book your tickets
Cleethorpes facilities
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Ticket office
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Ticket Office
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Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes -
Ticket Machine
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Smartcard Issued
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Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard Validator
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Smartcard Comments
Smartcards are available from the ticket office, and can be topped up there or using the ticket machine.
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Penalty FaresPenalty fares apply for TP
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Facilities
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Car Park
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Seated Area
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Waiting Room
There is no waiting room, however waiting shelters are available on the platforms which are available 24 hours a day.
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Station Buffet
Refreshments are available from the No 2 Pub.
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Toilets
The toilets are located on the station concourse.
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Accessible toilets
The accessible toilets are located on the Station Concourse; these toilets are operated by a radar key.
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Baby Change
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Telephones
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Wi Fi
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Post Box
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Rail replacement locations
TransPennine Express replacement buses will depart from the station car park.
Northern replacement buses pick up / drop off at the entrance to the station car park.
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CCTV
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Toilets
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Available
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Location
The toilets are located on the station concourse.
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Accessible toilets
The accessible toilets are located on the Station Concourse; these toilets are operated by a radar key.
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Wifi
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Annotation
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Available
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Staffing and customer services
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Staffing LevelFull time
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Lost property
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Contact Details
Url: https://www.nationalrail.co.uk/346 600 1671 -
Available
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Information Available From StaffYes - from help point
Yes - from ticket office -
Passenger Information SystemsDeparture Screens
Announcements -
Customer Help Points
Help Points are available on all platforms and the station concourse to contact a member of our team in emergencies or for information when the ticket office is closed. When using the Help Point our CCTV will be monitoring your position for the duration of the call.
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Ticket gates
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Parking
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Contact Details
Url: https://www.nationalrail.co.uk/01895 262 122 -
Operator NameTransPennine Express
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NameStation Car Park
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Spaces30
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ChargesDaily: £4.20
Weekly: £19.00
Monthly: £62.00
Three Monthly: £163.00
Annual: £485.00
Saturday: £4.20
Sunday: £4.20 -
Number Accessible Spaces2
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Accessible Spaces Note
Parking is free for registered disabled customers parking in disabled spaces displaying a valid Blue Badge Permit. Blue Badge holders must also register their permit at bit.ly/tpebluebadge in order to obtain free parking.
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Accessible Car Park Equipment
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Accessible Car Park Equipment Note
Customers can purchase their car parking tickets via the APCOA Connect app or website.
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Cctv
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Bicycle Facilities
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Spaces18
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ShelteredNo
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Cctv
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Location
Within car park, within station, on station concourse
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TypeStands
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Accessibility
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Helpline
0800 107 2149
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff help available opening hoursMon-Sat 05:00 to 22:00
Sun 08:00 to 22:00 -
Induction Loop
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Accessible Ticket Machines
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Height Adjusted Ticket Office Counter
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Ramp For Train Access
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Accessible Taxis
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Accessible toilets
The accessible toilets are located on the Station Concourse; these toilets are operated by a radar key.
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Step Free Access
This station is category A. Level access is provided from the station entrance to all platforms. This station is partially staffed. There are train boarding ramps available at this station, and they are also carried on board all TransPennine Express trains.
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Ticket Gates
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Impaired Mobility Set Down
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Wheelchairs Available
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Ebbsfleet International facilities
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Ticket office
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Ticket Office
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Prepurchase Collection
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Ticket Machine
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Smartcard Issued
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Smartcard Topup
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Smartcard Validator
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Penalty FaresPenalty fares apply for SE
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Facilities
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Car Park
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Seated Area
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Waiting Room
The shelters are on the platforms and have heating
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Station Buffet
coffee shop
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Toilets
Booking Hall - Available during staffing hours
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Accessible toilets
Booking Hall- Available during staffing hours
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Baby Change
Only available when staff present
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Telephones
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Wi Fi
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Atm Machine
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Bureau De Change
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Shops
M&S
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Rail replacement locations
Coach bays at the far end of the main station concourse (what 3 words: grit.feed.agenda)
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CCTV
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Toilets
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Available
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Location
Booking Hall - Available during staffing hours
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Accessible toilets
Booking Hall- Available during staffing hours
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Staffing and customer services
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Staffing LevelFull time
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Lost property
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Contact Details
Url: https://www.nationalrail.co.uk/0345 322 7021 -
Available
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Operator NameSoutheastern Customer Services
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Information Available From StaffYes - from help point
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Information Services Open
Train running Information and advice on how to get assistance available through the Help Point.
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Passenger Information SystemsDeparture Screens
Arrival Screens
Announcements -
Customer Help Points
On platform
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Ticket gates
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Parking
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Car Park 1
Notes
Operator Name: HS1
Name: Station Car Park - A, B C & D
Spaces: 4945
Number Accessible Spaces: 84
Accessible Car Park Equipment: No
Cctv: NoWebsite
https://www.nationalrail.co.uk/Charges
Daily: £10.20
Weekly: £42.10
Monthly: £136.70
Three Monthly: £397.80
Six Monthly: £796.90
Annual: £1,367.20
Saturday: £10.20
Sunday: £10.20
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Car Park 2
Notes
Operator Name: HS1
Name: Station Car Park - Premium
Spaces: 280
Number Accessible Spaces: 6
Accessible Car Park Equipment: No
Cctv: NoWebsite
https://www.nationalrail.co.uk/Charges
Daily: £5.80
Weekly: £53.30
Monthly: £172.20
Three Monthly: £505.70
Six Monthly: £1,011.50
Annual: £1,734.00
Saturday: £5.80
Sunday: £5.80
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Bicycle Facilities
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Spaces44
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ShelteredYes
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Cctv
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Location
On the approach to the station from the main car parks
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Annotation
You may leave your cycle in the rack provided however you do so at your own risk.
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TypeStands
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Accessibility
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Helpline
0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524
https://www.nationalrail.co.uk/ -
Staff help available opening hoursMon-Sun 24h
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Induction Loop
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Accessible Ticket Machines
booking hall
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Height Adjusted Ticket Office Counter
There are standing height and wheelchair height ticket counters available.
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Ramp For Train Access
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Accessible Taxis
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Accessible toilets
Booking Hall- Available during staffing hours
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Step Free Access
Category B1. This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details - Step free access from platform 5 & 6 (North Kent platforms) to main entrance and to interchange with South Kent platforms 2 & 3 involve using a ramp. Lifts available from station concourse to access platforms.
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Ticket Gates
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Impaired Mobility Set Down
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Wheelchairs Available
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