![](https://www.northernrailway.co.uk/sites/default/files/styles/hero_banner_desktop/public/2022-01/shutterstock_763477546.png?itok=uPk6aUei)
Trains from Buckshaw Parkway
to Thames Ditton
Book your tickets
Buckshaw Parkway facilities
-
Ticket office
-
Ticket Office
-
Prepurchase Collection
-
Ticket Machine
-
Smartcard Issued
-
Smartcard Topup
-
Smartcard Validator
-
Smartcard Comments
More information at www.northernrailway.co.uk/smart
-
Penalty FaresPenalty fares apply for Northern
-
-
Facilities
-
Car Park
-
Seated Area
-
Station Buffet
-
Toilets
The National key toilets are operated by a RADAR key.
-
Accessible toilets
-
Baby Change
-
Telephones
-
Wi Fi
-
Rail replacement locations
Replacement road transport pick up outside the station
-
CCTV
-
-
Toilets
-
Available
-
Location
The National key toilets are operated by a RADAR key.
-
Accessible toilets
-
-
Staffing and customer services
-
Staffing LevelPart time
-
Lost property
-
Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
-
Information Available From StaffIf the station is not staffed please use our helpline 08002006060
-
Information Services Open
Information available from Help Point 24/7.
-
Passenger Information SystemsDeparture Screens
Announcements -
Customer Help Points
Helppoint on each platform
-
Ticket gates
-
-
Parking
-
Contact Details
Url: https://www.nationalrail.co.uk/0800 200 6060 -
Operator NameNorthern
-
Spaces204
-
Charges£2.00
-
Number Accessible Spaces2
-
Accessible Car Park Equipment
-
Cctv
-
-
Bicycle Facilities
-
Spaces10
-
ShelteredYes
-
Cctv
-
Location
Opposite car park
-
TypeLockers
-
-
Accessibility
-
Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
-
Staff help available opening hoursMon-Fri 06:15 to 23:15
Sat 06:15 to 00:10
Sun 08:15 to 11:45 -
Induction Loop
-
Accessible Ticket Machines
-
Ramp For Train Access
-
Accessible toilets
-
Step Free Access
- Category A Station
- Scooter Friendly Station
Step Free Access via lifts to platforms which operate from the first to last train.
To find our more about travelling around this station, please see the 360 map click here
-
Ticket Gates
-
Impaired Mobility Set Down
No designated area is provided. The station front may be used for set down purposes.
-
Thames Ditton facilities
-
Ticket office
-
Ticket Office
-
Prepurchase Collection
-
Ticket Machine
-
Oystercard Topup
-
Smartcard Issued
-
Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard Validator
-
Smartcard Comments
Thames Ditton ticket office can order new smartcards for collection and sell tickets to smartcards including Flexi Season.
-
TravelcardZone 6
-
Penalty FaresPenalty fares apply for SW
-
-
Facilities
-
Car Park
-
Seated Area
-
Waiting Room
-
Station Buffet
Cafe only open Monday to Friday, 0640 - 1300. Closed Saturday.
-
Toilets
N/A
-
Accessible toilets
N/A
-
Baby Change
-
Telephones
-
Wi Fi
Find WiFi Hotspots around Thames Ditton station
-
Rail replacement locations
To Surbiton: Embercourt Road Bus Stop opposite Imber X
To Hampton Court: Embercourt Road Bus Stop outside Imber X
-
CCTV
-
-
Toilets
-
Accessible toilets
N/A
-
-
Wifi
-
Annotation
Find WiFi Hotspots around Thames Ditton station
-
Available
-
-
Staffing and customer services
-
Staffing LevelPart time
-
Lost property
-
Contact Detailshttps://www.southwesternrailway.com/contact-and-help/lost-property
-
Open
Opening times are for the Lost Property office at London Waterloo. There is no Lost Property office at Thames Ditton.
-
Information Available From StaffYes - from help point
-
Passenger Information SystemsDeparture Screens
Announcements -
Customer Help Points
Help points are available on all platforms
-
Ticket gates
-
-
Bicycle Facilities
-
Spaces8
-
ShelteredNo
-
Cctv
-
Location
Platform 1 and 2
-
TypeRacks
-
-
Accessibility
-
Helpline
0800 5282100
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
-
Staff Help Available
-
Induction Loop
-
Accessible Ticket Machines
All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
-
Ramp For Train Access
-
Accessible Taxis
-
Nearest stations with more facilitiesHampton CourtSurbiton
-
Accessible toilets
N/A
-
Step Free Access
Step-free category B2 Station - Long and steep ramps to both platforms from separate entrances - gradient up to 1:5 on Platform 2 side, up to 1:8 on Platform 1 side.
-
Ticket Gates
-
Impaired Mobility Set Down
-
Wheelchairs Available
-