Allens West facilities
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Ticket office
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Ticket Office
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Ticket Machine
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Smartcard Issued
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Smartcard Topup
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Smartcard Validator
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Smartcard CommentsMore information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car Park
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First Class Lounge
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Seated Area
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Waiting RoomThere are no waiting rooms provided at the station. Shelters are provided on both platforms.
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Trolleys
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Station Buffet
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Toilets
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Baby Change
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TelephonesUsage Type: Cards And Coins
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Wi Fi
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Web Kiosk
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Post Box
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Tourist Information
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Atm Machine
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Bureau De Change
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Shops
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Rail replacement locations
Pick Up/Drop Off adjacent to Level Crossing
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CCTV
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Staffing and customer services
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Staffing Levelunstaffed
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Lost property
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
OpenOpen 0700-2200 7 days per week
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Information Available From StaffIf the station is not staffed please use our helpline 08002006060
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Information Services OpenInformation available from Help Point 24/7.
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help Points
Platform 1
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Ticket gates
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Bicycle Facilities
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Spaces8
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ShelteredNo
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Cctv
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Annotation
4 cycle lockers and 4 stand spaces. Stands and lockers are available. Stands are free of charge but lockers must be hired for a minimum period of 4 weeks. Cost: 4 weeks = £4.00, 6 months = £26.00, 12 months = £52.00, all with a returnable deposit of £15.00. For further information, please contact Stockton Borough council on 01642 528499.
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TypeLockers
Stands
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Accessibility
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Helpline0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff Help Available
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Staff help available
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Induction Loop
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Accessible Ticket Machines
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Height Adjusted Ticket Office Counter
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Ramp For Train Access
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Nearest stations with more facilitiesEaglescliffe
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Step Free Access
- Category B Station
- Station is unstaffed
- Please note there are no tactile pavings at this station
To find our more about travelling around this station, please see the 360 map click here
Coverage: whole Station -
Impaired Mobility Set DownStep free access from car park to station entrance
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Wheelchairs Available
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Carmarthen facilities
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Ticket office
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Ticket Office
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Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes -
Ticket Machine
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Smartcard Issued
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Smartcard Validator
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Facilities
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Car Park
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First Class Lounge
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Seated Area
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Trolleys
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Station BuffetBuffet
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ToiletsThe toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a radar key.
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Accessible toilets
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Baby Change
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TelephonesUsage Type: Coins
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Wi Fi
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Web Kiosk
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Post Box
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Tourist Information
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Atm Machine
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Bureau De Change
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ShopsNews agent
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Rail replacement locations
Wait at the bus stop opposite the station entrance
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CCTV
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Toilets
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Available
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LocationThe toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a radar key.
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Accessible toilets
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Staffing and customer services
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Staffing LevelFull time
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Lost property
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Contact Details
Url: https://www.nationalrail.co.uk/03333 211 202 -
Available
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Operator Name
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Passenger Information SystemsDeparture Screens
Announcements
Arrival Screens -
Customer Help Points
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Ticket gates
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Parking
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Contact Details03450 507 080
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Operator NameNational Car Parks Ltd
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NameStation Car Park
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Spaces85
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ChargesOff-peak: N/A
Per Hour: N/A
Daily: N/A
Weekly: N/A
Monthly: N/A
Three Monthly: N/A
Six Monthly: N/A
Annual: N/A
Saturday: N/A
Sunday: N/A
Note:Visit www.ncp.co.uk for parking prices.
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Number Accessible Spaces4
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Accessible Car Park Equipment
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Cctv
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Bicycle Facilities
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Spaces8
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ShelteredNo
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Cctv
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Location
On Platform 1
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Annotation
8 stands
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TypeStands
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Accessibility
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Helpline03333 211202
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 08:00 to 20:00
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Staff Help Available
Monday to Sunday 00:00 to 23:59 (24 hours, 7 days a week)
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Staff help available opening hoursMon-Sun 00:00 to 23:59
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Induction Loop
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Accessible Ticket Machines
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Height Adjusted Ticket Office Counter
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Ramp For Train Access
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Accessible toilets
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Step Free Access
Category B1.
Step free access is available to Platform 1.
Platform 2 can be accessed via the ramp at the end of Platform 1 and across a foot crossing.
Coverage: whole Station -
Impaired Mobility Set Down
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Wheelchairs Available
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