Trains from Accrington
to Gidea Park
Book your tickets
Accrington facilities
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Ticket office
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Ticket Office
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Prepurchase Collection
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Ticket Machine
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Smartcard Issued
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Smartcard Topup
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Smartcard Validator
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Smartcard Comments
More information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car Park
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Seated Area
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Waiting Room
Inside ticket hall - available during ticket office opening hours.
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Station Buffet
Community run cafe in station ticket hall, open in mornings when ticket office open.
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Toilets
These toilets are available during booking office opening hours
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Accessible toilets
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Baby Change
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Telephones
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Wi Fi
Find WiFi Hotspots around Accrington station
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Rail replacement locations
Eagel Street, next to entrance to station carpark.
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CCTV
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Toilets
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Available
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Location
These toilets are available during booking office opening hours
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Accessible toilets
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Staffing and customer services
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Staffing LevelPart time
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Lost property
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
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Information Available From StaffIf the station is not staffed please use our helpline 08002006060
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Information Services Open
Information available 24/7 through the customer experience centre 0800 200 6060
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help Points
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Ticket gates
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Parking
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Contact Details0800 200 6060
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Operator NameNorthern
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NameStation Car Park
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Spaces33
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ChargesFree
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Number Accessible Spaces6
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Accessible Car Park Equipment
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Cctv
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Bicycle Facilities
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Spaces32
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ShelteredYes
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Cctv
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Location
Within station, next to ticket office
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TypeStands
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Accessibility
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Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff help available opening hoursMon-Sat 06:40 to 15:00
Sun 09:05 to 17:05 -
Induction Loop
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Accessible Ticket Machines
Ticket machine is on Platform 2 near the foot bridge
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Height Adjusted Ticket Office Counter
Ticket office staff make every effort to provide the assistance that disabled passengers require.
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Ramp For Train Access
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Accessible toilets
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Step Free Access
- Category B Station
- Scooter Friendly Station
- Platform 1: , step free access from Paxton Street, up steep 50m ramp with handrail or past the car park and a shallower ramp.
- Platform 2: step free access up gently sloping footpath from Eagle Street.
- Ticket office is on Leeds/Colne Platform (1), with stepped footbridge between platforms comprising of 25 steps up and 24 steps down with rest platforms.
To find our more about travelling around this station, please see the 360 map click here
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Ticket Gates
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Impaired Mobility Set Down
No designated area is provided. The station front may be used for set down purposes.
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Wheelchairs Available
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Gidea Park facilities
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Ticket office
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Ticket Office
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Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes -
Ticket Machine
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Oystercard Topup
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Oyster Comments
Oyster cards can only be purchased at the ticket machine.
Zone 6
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Smartcard Issued
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Smartcard Validator
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Smartcard Comments
Travelling with Contactless is available.
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TravelcardZone 6
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Penalty FaresPenalty fares apply for LE
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Facilities
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Car Park
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Seated Area
Waiting Room located on Platform 3&4
Multiple uncovered seats available on across platform 3&4
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Waiting Room
- An accessible heated waiting is located on Platform 3&4.
- The waiting room is open from first till last train.
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Station Buffet
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Toilets
The toilets are located on Platform 3.
An Accessible toilet is also located on platform 3&4, operated with a radar key.
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Accessible toilets
An accessible toilet is located on platform 3&4.
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Baby Change
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Telephones
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Wi Fi
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Rail replacement locationshttps://assets.nationalrail.co.uk/e8xgegruud3g/6stqxefn42ensymXnrt7CJ/2534af9a7fa2b8de3b521c72149d8cb6/DR_J_Gidea_Park_CRL-064_CRL-065.pdf
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CCTV
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Toilets
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Available
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Location
The toilets are located on Platform 3.
An Accessible toilet is also located on platform 3&4, operated with a radar key.
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Accessible toilets
An accessible toilet is located on platform 3&4.
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Wifi
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Annotation
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Available
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Staffing and customer services
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Staffing LevelFull time
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Lost property
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Contact Detailshttps://www.nationalrail.co.uk/
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Available
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Operator Name
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Information Available From StaffYes - from help point
Yes - from ticket office -
Information Services Open
Staffed from first train until last
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help Points
Visual and audible customer information is available via customer Information Screens (CIS), public announcements (PA) and staff at this station
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Ticket gates
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Parking
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Contact Detailshttps://www.ncp.co.uk/find-a-car-park/car-parks/gidea-park-station-tfl/
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Spaces80
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Number Accessible Spaces2
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Accessible Car Park Equipment
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Cctv
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Bicycle Facilities
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Spaces0
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ShelteredYes
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Cctv
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Location
In the car park
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TypeStands
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Accessibility
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Helpline
0343 222 1234
https://www.nationalrail.co.uk/ -
Staff Help Available
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Induction Loop
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Accessible Ticket Machines
Accessible ticket machines are located within the stations ticket hall on Station Road and outside the car park entrance on Crossways.
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Height Adjusted Ticket Office Counter
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Ramp For Train Access
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Accessible Taxis
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Accessible toilets
An accessible toilet is located on platform 3&4.
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Step Free Access
- Accessibility Category A. This station has step-free access to all platforms.
- Station road entrance is now step-free via stair lift located in ticket hall.
- Staff ramp assistance is always available.
- Accessible seating is available on platforms 3&4
- Wheelchairs available from first to last train.
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Ticket Gates
Gidea Park has a Secure Station accreditation
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Impaired Mobility Set Down
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Wheelchairs Available
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