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Customer Information -
New timetables and planned disruption

We are expecting a number of delays and cancellations in the North East this morning (Tuesday 22) due to a partial derailment at Heaton Depot.

We urge customers travelling in the North East to check before they travel. Delays and cancellations are expected today.

Journey Checker

A number of units are blocked in the depot behind the train including trains from other train operators, which will cause delays across the region. 

You can find out the latest travel advice on this disruption below:

Travel advice

Northern App

Streamline your journey and get tickets straight to your phone. Making your journey contact-free.

Northern App

Streamline your journey and get tickets straight to your phone. Making your journey contact-free.