Trains from Thornaby
to Byfleet & New Haw
From £74.00
Thornaby to Byfleet & New Hawby train on average takes 4 hrs 35 mins
Thornaby to Byfleet & New Haw one way only
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Route info - Did you know!
- Trains depart every 24 minutes
- First train leaves Thornaby at 05:53
- Last train leaves Thornaby at 18:54
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Thornaby to Byfleet & New Haw train times
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Thornaby facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes -
Ticket MachineYes
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Smartcard IssuedYes
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Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard ValidatorNo
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Smartcard Comments
Smartcards are available from the ticket office, and can be topped up there or using the ticket machine.
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Penalty FaresPenalty fares apply for TP
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Facilities
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Car ParkYes
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Seated AreaYes
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Waiting Room
Seating is available within the booking hall, which is heated, during staffed hours.
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Station BuffetNo
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ToiletsYes
A unisex toilet is available in the station building during booking office opening hours only. (Includes disabled and baby changing facilities).
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Accessible toiletsYes
The accessible toilet is located in the station building agacent to the main access road, the facility can be accessed using a radar key.
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Baby ChangeYes
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TelephonesYes
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Wi Fi
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Rail replacement locations
Replacement coaches will pick up / drop off at the bus stops on Station Street due to the station car park not being wide enough for a coach to turn around in. Station Street is the road which runs parallel to the station access road and can be reached by using the footbridge on the station approach road.
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CCTVYes
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Toilets
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AvailableYes
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Location
A unisex toilet is available in the station building during booking office opening hours only. (Includes disabled and baby changing facilities).
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Accessible toiletsYes
The accessible toilet is located in the station building agacent to the main access road, the facility can be accessed using a radar key.
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Wifi
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Annotation
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AvailableYes
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Staffing and customer services
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Staffing LevelPart time
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/360 600 1671 -
AvailableNo
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Information Available From StaffYes - from help point
Yes - from ticket office -
Passenger Information SystemsDeparture Screens
Announcements -
Customer Help PointsYes
Help Points are available on both platforms to contact a member of our team in an emergency or for information when the ticket office is closed.
When using the Help Point our CCTV will be monitoring your position for the duration of the call.
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Ticket gatesNo
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Parking
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Contact Details
Url: https://www.nationalrail.co.uk/01895 262 122 -
Operator NameTransPennine Express
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NameStation Car Park
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Spaces60
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ChargesDaily: £3.10
Weekly: £13.50
Monthly: £46.00
Three Monthly: £120.00
Annual: £365.00 -
Number Accessible Spaces4
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Accessible Spaces Note
Parking is free for registered disabled customers parking in disabled spaces displaying a valid Blue Badge Permit. Blue Badge holders must also register their permit at bit.ly/tpebluebadge in order to obtain free parking.
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Accessible Car Park EquipmentYes
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Accessible Car Park Equipment Note
Customers can purchase their car parking tickets via the APCOA Connect app or website.
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CctvYes
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Bicycle Facilities
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Spaces34
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ShelteredYes
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CctvNo
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Location
On the approach road opposite the ticket office
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Annotation
In addition 3 lockers are rentable from Stockton Council located in the Car Park.
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TypeRacks
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Accessibility
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Helpline
0800 107 2149
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff help available opening hoursMon-Sat 05:45 to 19:00
Sun 09:15 to 16:45 -
Induction LoopYes
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Accessible Ticket MachinesYes
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Height Adjusted Ticket Office CounterYes
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Ramp For Train AccessYes
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Accessible TaxisNo
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Nearest stations with more facilitiesMiddlesbrough
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Accessible toiletsYes
The accessible toilet is located in the station building agacent to the main access road, the facility can be accessed using a radar key.
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Step Free Access
This station is category A. Step free access is provided from the station entrance to the platforms. This station is partially staffed. There are train boarding ramps available at this station, and they are also carried on board all TransPennine Express trains.
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Ticket GatesNo
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Impaired Mobility Set DownNo
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Wheelchairs AvailableYes
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Byfleet & New Haw facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionYes
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Ticket MachineYes
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Smartcard IssuedYes
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Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard ValidatorYes
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Smartcard Comments
Byfleet & New Haw ticket office can issue new smartcards and sell tickets to smartcards including Flexi Seasons.
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Penalty FaresPenalty fares apply for SW
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Facilities
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Car ParkNo
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Seated AreaNo
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Waiting RoomNo
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Station BuffetYes
Station Cafe on Platform 1
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ToiletsNo
N/A
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Accessible toiletsNo
N/A
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Baby ChangeNo
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TelephonesNo
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Wi FiYes
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Rail replacement locations
Towards Woking from Weybridge: Byfleet Road (A318) Bus Stop B on New Haw side of Railway Bridge
Towards Weybridge and Addlestone (and towards Woking from Addlestone): Byfleet Road (A318) Bus Stop A on New Haw side of Railway Bridge
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CCTVYes
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Toilets
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Accessible toiletsNo
N/A
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Wifi
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AvailableYes
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Staffing and customer services
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Staffing LevelPart time
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Lost propertyYes
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Contact Detailshttps://www.southwesternrailway.com/contact-and-help/lost-property
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Open
Opening times are for the Lost Property office at London Waterloo. There is no Lost Property office at Byfleet and New Haw.
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Information Available From StaffYes - from help point
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Passenger Information SystemsDepartureScreens
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Customer Help PointsYes
Customer Help points are located on every platform
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Ticket gatesNo
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Bicycle Facilities
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Spaces34
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ShelteredNo
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CctvYes
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TypeRacks
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Accessibility
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Helpline
0800 5282100
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff Help AvailableNo
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Induction LoopYes
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Accessible Ticket MachinesYes
All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
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Ramp For Train AccessYes
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Accessible TaxisNo
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Nearest stations with more facilitiesWeybridgeWoking
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Accessible toiletsNo
N/A
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Step Free Access
Step-free category C station. Steps to both platforms.
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Ticket GatesNo
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Impaired Mobility Set DownNo
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Wheelchairs AvailableNo
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