The route status and colour coding below relate only to the next hour of our services. For information beyond that timeframe, please visit National Rail Enquiries.
Stay one step ahead of travel disruption
Currently there are 26 route disruptions and 56 station updates
Routes
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Line updates (1)
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Last Updated 06/02/2026 15:25
Due to urgent repairs to a bridge at South Bank:
Impact
Train services running through this station will be running non stop between Middlesbrough and Redcar Central. South Bank will not be served. Disruption is expected until 16:00 28/06.
Customer advice
Services between Middlesbrough and Saltburn are currently being disrupted due to an unsafe footbridge at South Bank.
Effect on service:
Middlesbrough to Saltburn services will not call at South Bank, in this direction only.
Road Transport details.
To assist customers to complete their journey, a shuttle bus has been provided between Middlesbrough, South Bank & Redcar Central. This will be operated by E-Travel.
Customers at South Bank travelling towards Saltburn should board the shuttle service and then connect at Redcar Central for Northern services towards Saltburn.
Journey times will be extended by 10 minutes whilst travelling by road transport.
Please see station information posters for the bus pick up points.Additional Info
For customers on station platforms, please listen for announcements or consult Customer Information Screens for up to date train running information.
For live real time journey updates, please visit journeycheck.com/northern or X (tweet) our team @northernassist
To re-plan your journey please visit nationalrail.co.uk
If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting www.northernrailway.co.uk/delayrepay #NorthernUpdates
Train cancellations (3)
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Last Updated 16/03/2026 16:59
19:26 Saltburn to Bishop Auckland due 20:47 will be cancelled.
This is due to a fault on this train.
Further Info
We apologise for the cancellation of this service today.
Please travel on the next Northern train where available or visit www.northernrailway.co.uk/service-updates for any alternative options and for more information during times of disruption.
You can message us on X.com, @northernassist (between 06:00 and 22:00) or search for #NorthernUpdates.
If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting www.northernrailway.co.uk/delay-repay -
Last Updated 16/03/2026 16:59
22:27 Saltburn to Darlington due 23:25 will be cancelled.
This is due to a fault on this train.
Further Info
We apologise for the cancellation of this service today.
Please travel on the next Northern train where available or visit www.northernrailway.co.uk/service-updates for any alternative options and for more information during times of disruption.
You can message us on X.com, @northernassist (between 06:00 and 22:00) or search for #NorthernUpdates.
If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting www.northernrailway.co.uk/delay-repay -
Last Updated 16/03/2026 16:59
20:53 Bishop Auckland to Saltburn due 22:22 will be cancelled.
This is due to a fault on this train.
Further Info
We apologise for the cancellation of this service today.
Please travel on the next Northern train where available or visit www.northernrailway.co.uk/service-updates for any alternative options and for more information during times of disruption.
You can message us on X.com, @northernassist (between 06:00 and 22:00) or search for #NorthernUpdates.
If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting www.northernrailway.co.uk/delay-repay
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Formation alerts (2)
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Last Updated 16/03/2026 20:49
Facilities on the 21:10 Manchester Piccadilly to Chester due 22:38.
Will be formed of 2 coaches instead of 4.
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Last Updated 16/03/2026 20:49
Facilities on the 22:53 Chester to Manchester Piccadilly due 00:28.
Will be formed of 2 coaches instead of 4.
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Formation alerts (7)
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Last Updated 16/03/2026 04:46
Facilities on the 21:57 Manchester Victoria to Leeds due 23:15.
Will be formed of 2 coaches instead of 3.
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Last Updated 16/03/2026 04:41
Facilities on the 18:42 Leeds to Chester due 21:09.
Will be formed of 3 coaches instead of 4.
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Last Updated 16/03/2026 04:41
Facilities on the 22:26 Chester to Leeds due 00:43.
Will be formed of 3 coaches instead of 4.
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Last Updated 16/03/2026 04:57
Facilities on the 22:57 Manchester Victoria to Leeds due 00:15.
This is due to more trains than usual needing repairs at the same time.
Will be formed of 2 coaches instead of 4.
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Last Updated 16/03/2026 04:57
Facilities on the 20:57 Manchester Victoria to Leeds due 22:15.
This is due to more trains than usual needing repairs at the same time.
Will be formed of 2 coaches instead of 4.
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Last Updated 16/03/2026 04:46
Facilities on the 20:12 Leeds to Manchester Victoria due 21:29.
Will be formed of 2 coaches instead of 3.
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Last Updated 16/03/2026 04:57
Facilities on the 20:42 Leeds to Manchester Victoria due 22:04.
This is due to more trains than usual needing repairs at the same time.
Will be formed of 2 coaches instead of 4.
Engineering works (2)
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Last Updated 07/03/2026 05:15
Planned engineering work will take place between Preston and Blackpool North on Monday, Tuesday, Wednesday and Thursday, from 23:45, Sunday 15 March 2026 to 04:50, Friday 20 March 2026.
Some lines will be closed.
Some services will be replaced by buses between Preston and Blackpool North.
Monday 16 March
The 04:59 Blackpool North to Manchester Airport service will start from Preston. A bus will be provided from Blackpool North to Preston, departing Blackpool North at 0410 to connect with the train at Preston
Monday 16 to Thursday 19 March
The 23:46 Manchester Airport to Blackpool North service will terminate at Preston. A bus will be provided from Preston to Blackpool North.
Customer Advice:
Normal journey times will be extended. Please allow extra time for your journey.
Please check station information posters or online for the location of the bus pick up points.
For customers requiring mobility travel assistance please call us on 0800 138 5560 (Text Relay 18001 0800 138 5560). -
Last Updated 07/03/2026 05:18
Planned engineering work will take place between Deansgate/Manchester Victoria and Newton-Le-Willows from 22:20, Monday 16 March 2026 to 04:50, Friday 20 March 2026.
Some lines will be closed.
Some services will be revised.
Monday 16 to Thursday 19 March
The 22:44 Wilmslow to Liverpool Lime Street service will terminate at Manchester Piccadilly. A bus will be provided from Manchester Piccadilly to Liverpool Lime Street.
The 23:00 Liverpool Lime Street to Manchester Airport service will terminate at Newton-le-Willows. A bus will be provided from Newton-le-Willows to Manchester Airport.
The 23:30 Liverpool Lime Street to Manchester Victoria service will be bus replaced throughout.
Tuesday 17 to Friday 20 March
The 05:30 Manchester Victoria to Liverpool Lime Street service will not run. A bus will be provided from Newton-le-Willows to Wigan North Western, from where onward train services are available. Customers from Manchester should use alternative train services.
Customer Advice:
Normal journey times will be extended. Please allow extra time for your journey.
Please check station information posters or online for the location of the bus pick up points.
For customers requiring mobility travel assistance please call us on 0800 138 5560 (Text Relay 18001 0800 138 5560).
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Formation alerts (3)
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Last Updated 16/03/2026 20:02
19:48 Manchester Airport to Blackpool North due 21:25 will no longer call at Lostock, Horwich Parkway, Blackrod, Adlington Lancashire, Chorley, Buckshaw Parkway and Leyland.
It is being delayed at Manchester Airport and is now expected to be 20 minutes late.
This is due to a member of train crew being unavailable.
Will be formed of 3 coaches instead of 6.
Further Info
We apologise for the cancellation of this service today.
If the train you have a ticket for is cancelled, you can travel on any Northern, TransPennine Express and East Midlands Railway service within 2 hours before or after your cancelled service was due to depart.
If you require any connecting services, please check information screens, visit www.nationalrail.co.uk/journey-planner or speak to a member of staff where available.
You can message us on X.com, @northernassist (between 06:00 and 22:00) or search for #NorthernUpdates.
If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting www.northernrailway.co.uk/delay-repay. -
Last Updated 16/03/2026 05:08
Facilities on the 22:23 Blackpool North to Manchester Airport due 00:02.
This is due to more trains than usual needing repairs at the same time.
Will be formed of 3 coaches instead of 6.
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Last Updated 16/03/2026 05:08
Facilities on the 20:17 Manchester Airport to Blackpool North due 21:53.
This is due to more trains than usual needing repairs at the same time.
Will be formed of 3 coaches instead of 6.
Engineering works (1)
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Last Updated 07/03/2026 05:15
Planned engineering work will take place between Preston and Blackpool North on Monday, Tuesday, Wednesday and Thursday, from 23:45, Sunday 15 March 2026 to 04:50, Friday 20 March 2026.
Some lines will be closed.
Some services will be replaced by buses between Preston and Blackpool North.
Monday 16 March
The 04:59 Blackpool North to Manchester Airport service will start from Preston. A bus will be provided from Blackpool North to Preston, departing Blackpool North at 0410 to connect with the train at Preston
Monday 16 to Thursday 19 March
The 23:46 Manchester Airport to Blackpool North service will terminate at Preston. A bus will be provided from Preston to Blackpool North.
Customer Advice:
Normal journey times will be extended. Please allow extra time for your journey.
Please check station information posters or online for the location of the bus pick up points.
For customers requiring mobility travel assistance please call us on 0800 138 5560 (Text Relay 18001 0800 138 5560).
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Other train service updates (1)
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Last Updated 16/03/2026 19:28
18:46 Headbolt Lane to Blackburn due 21:08 is being delayed at Wigan Wallgate.
This is due to passengers causing a disturbance on a train.
Further Info
We apologise for the delay to your train service today.
If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting www.northernrailway.co.uk/delay-repay.
You can message us on X.com, @northernassist (between 06:00 and 22:00) or search for #NorthernUpdates.
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Formation alerts (1)
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Last Updated 16/03/2026 05:00
Facilities on the 22:45 Sheffield to Manchester Piccadilly due 00:12.
This is due to more trains than usual needing repairs at the same time.
Will be formed of 2 coaches instead of 3.
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Formation alerts (4)
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Last Updated 16/03/2026 05:00
Facilities on the 22:45 Sheffield to Manchester Piccadilly due 00:12.
This is due to more trains than usual needing repairs at the same time.
Will be formed of 2 coaches instead of 3.
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Last Updated 16/03/2026 04:54
Facilities on the 21:14 Sheffield to Manchester Piccadilly due 22:33.
This is due to more trains than usual needing repairs at the same time.
Will be formed of 2 coaches instead of 3.
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Last Updated 16/03/2026 04:54
Facilities on the 19:48 Manchester Piccadilly to Sheffield due 21:05.
This is due to more trains than usual needing repairs at the same time.
Will be formed of 2 coaches instead of 3.
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Last Updated 16/03/2026 05:00
Facilities on the 20:48 Manchester Piccadilly to Sheffield due 22:06.
This is due to more trains than usual needing repairs at the same time.
Will be formed of 2 coaches instead of 3.
Engineering works (1)
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Last Updated 07/03/2026 05:15
Planned engineering work will take place between Chinley and Stockport on Monday, Tuesday, Wednesday and Thursday, from 23:15, Monday 16 March 2026 to 05:30, Friday 20 March 2026.
Some lines will be closed.
Some services will be revised. Monday 16 to Thursday 19 March:
The 23:28 Sheffield to Manchester Piccadilly service will not call at Stockport. A bus will be provided from Chinley to Stockport.
Customer Advice:
Normal journey times will be extended. Please allow extra time for your journey.
Please check station information posters or online for the location of the bus pick up points.
For customers requiring mobility travel assistance please call us on 0800 138 5560 (Text Relay 18001 0800 138 5560).
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Formation alerts (2)
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Last Updated 16/03/2026 04:35
Facilities on the 19:16 Halifax to Hull due 21:00.
Will be formed of 2 coaches instead of 3.
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Last Updated 16/03/2026 04:35
Facilities on the 21:15 Hull to Halifax due 23:03.
Will be formed of 2 coaches instead of 3.
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Formation alerts (1)
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Last Updated 16/03/2026 14:50
Facilities on the 22:26 Leeds to Skipton due 23:12.
Will be formed of 3 coaches instead of 6.
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Formation alerts (1)
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Last Updated 16/03/2026 04:57
Facilities on the 22:30 Leeds to Sheffield due 23:43.
This is due to more trains than usual needing repairs at the same time.
Will be formed of 2 coaches instead of 4.
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Other train service updates (1)
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Last Updated 16/03/2026 18:42
23:08 Nottingham to Sheffield due 00:08 will no longer call at Dronfield.
This is due to a safety inspection of the track.
Additional Info
Replacement Road Transport will depart Chesterfield at 23:55 calling at Dronfield and Sheffield. Operated by Elite Minibuses.
Further Info
We apologise for the cancellation of this service today.
If the train you have a ticket for is cancelled, you can travel on any Northern, TransPennine Express or LNER service within 2 hours before or after your cancelled service was due to depart.
If you require any connecting services, please check information screens, visit https://www.nationalrail.co.uk/journey-planner/ or speak to a member of staff where available.
You can message us on X.com, @northernassist (between 06:00 and 22:00) or search for #NorthernUpdates.
If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting www.northernrailway.co.uk/delay-repay
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Formation alerts (3)
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Last Updated 16/03/2026 04:40
Facilities on the 22:20 Leeds to Doncaster due 23:03.
Will be formed of 3 coaches instead of 4.
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Last Updated 16/03/2026 04:40
Facilities on the 21:26 Doncaster to Leeds due 22:11.
Will be formed of 3 coaches instead of 4.
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Last Updated 16/03/2026 04:40
Facilities on the 20:20 Leeds to Doncaster due 21:04.
Will be formed of 3 coaches instead of 4.
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Formation alerts (1)
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Last Updated 16/03/2026 04:57
Facilities on the 22:30 Leeds to Sheffield due 23:43.
This is due to more trains than usual needing repairs at the same time.
Will be formed of 2 coaches instead of 4.
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Formation alerts (1)
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Last Updated 16/03/2026 04:31
Facilities on the 20:51 Ilkley to Bradford Forster Square due 21:24.
Will be formed of 4 coaches instead of 3.
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Formation alerts (1)
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Last Updated 16/03/2026 14:50
Facilities on the 21:37 Ilkley to Leeds due 22:06.
Will be formed of 3 coaches instead of 6.
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Formation alerts (1)
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Last Updated 16/03/2026 04:31
Facilities on the 23:11 Bradford Forster Square to Skipton due 23:50.
Will be formed of 4 coaches instead of 3.
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Line updates (1)
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Last Updated 06/03/2026 06:37
Due to urgent repairs to the railway between Corkickle and Whitehaven the line is closed.
Impact
Train services running through these stations will be terminated at Corkickle and restarted from Whitehaven. Disruption is expected until the end of the day on 13/12/26.
Customer advice
Services between Corkickle and Whitehaven are being disrupted due to urgent repairs the railway.
Network Rail continue to complete the works on Bransty Tunnel, Whitehaven. The line is closed between Corkickle and Whitehaven (in both directions). Disruption is expected until December 2026.
Effect on service:
Train services are unable to run between Corkickle and Whitehaven (in both directions).
Train services between Lancaster/Barrow-in-Furness and Carlisle will terminate at Corkickle and restart between Whitehaven and Carlisle.
Train services between Carlisle and Barrow-in-Furness/Lancaster will terminate at Whitehaven and restart at Corkickle.
Rail replacement buses will operate between Corkickle and Whitehaven (in both directions),
Replacement transport:
Road transport will operate between Corkickle and Whitehaven.
Please speak to station staff, see on-line journey planners or consult Customer Information Screens for departure times.
Please see station information posters for the location of bus pick up points.
Journey times may be extended by up to 60 minutes whilst travelling by road transport.Additional Info
For customers on station platforms, please listen for announcements or consult Customer Information Screens for up-to-date train running information.
For live real time journey updates on board your train please visit journeycheck.com/northern, message us on X.com @northernassist (between 06:00 and 22:00), or search for #NorthernUpdates
If the train you have a ticket for is cancelled, you can travel on any Northern or TransPennine Express within 2 hours before or after your cancelled service was due to depart.
If you require any connecting services, please check information screens, visit www.nationalrail.co.uk/journey-planner/ or speak to a member of staff where available.
If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting www.northernrailway.co.uk/delay-repay
Formation alerts (6)
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Last Updated 16/03/2026 04:43
Facilities on the 19:24 York to Blackpool North due 22:06.
Will be formed of 2 coaches instead of 3.
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Last Updated 16/03/2026 04:33
Facilities on the 20:08 Doncaster to Hull due 21:14.
Will be formed of 3 coaches instead of 2.
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Last Updated 16/03/2026 05:08
Facilities on the 21:56 Blackpool North to Manchester Piccadilly due 23:10.
This is due to more trains than usual needing repairs at the same time.
Will be formed of 3 coaches instead of 6.
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Last Updated 16/03/2026 04:31
Facilities on the 22:28 Bradford Forster Square to Shipley due 22:35.
Will be formed of 4 coaches instead of 3.
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Last Updated 16/03/2026 04:31
Facilities on the 22:47 Shipley to Bradford Forster Square due 22:58.
Will be formed of 4 coaches instead of 3.
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Last Updated 16/03/2026 04:35
Facilities on the 23:19 Halifax to Leeds due 23:56.
Will be formed of 2 coaches instead of 3.
Other train service updates (1)
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Last Updated 16/03/2026 20:02
19:48 Manchester Airport to Blackpool North due 21:25 will no longer call at Lostock, Horwich Parkway, Blackrod, Adlington Lancashire, Chorley, Buckshaw Parkway and Leyland.
It is being delayed at Manchester Airport and is now expected to be 20 minutes late.
This is due to a member of train crew being unavailable.
Will be formed of 3 coaches instead of 6.
Further Info
We apologise for the cancellation of this service today.
If the train you have a ticket for is cancelled, you can travel on any Northern, TransPennine Express and East Midlands Railway service within 2 hours before or after your cancelled service was due to depart.
If you require any connecting services, please check information screens, visit www.nationalrail.co.uk/journey-planner or speak to a member of staff where available.
You can message us on X.com, @northernassist (between 06:00 and 22:00) or search for #NorthernUpdates.
If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting www.northernrailway.co.uk/delay-repay.
Engineering works (4)
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Last Updated 07/03/2026 05:18
Planned engineering work will take place between Blackpool South and Preston from 01:05, Monday 16 March 2026 to 04:50, Friday 20 March 2026.
Some lines will be blocked.
Some services will be replaced by buses between Blackpool South and Preston.
Monday 16 to Friday 20 March
The 05:29 Blackpool South to Preston service will start from Blackpool North. A bus will be provided from Blackpool South to Preston, departing Blackpool South at 04:55.
Customer Advice:
Normal journey times will be extended. Please allow extra time for your journey.
Please check station information posters or online for the location of the bus pick up points.
For customers requiring mobility travel assistance please call us on 0800 138 5560 (Text Relay 18001 0800 138 5560). -
Last Updated 07/03/2026 05:16
Planned engineering work will take place between Carnforth and Barrow-In-Furness from 22:40, Monday 16 March 2026 to 05:40, Friday 20 March 2026.
All lines will be closed.
Some services will be replaced by buses between Lancaster and Barrow-In-Furness.
Monday 16 to Thursday 19 March
The 20:44 Barrow-in-Furness to Lancaster service will not run.
The 21:59 Manchester Airport to Barrow-in-Furness service will terminate at Lancaster. A bus will be provided from Lancaster to Barrow-in-Furness.
The 22:09 Lancaster to Barrow-in-Furness service will be replaced by a bus throughout.
Tuesday 17 to Friday 20 March
The 04:58 Barrow-in-Furness to Manchester Airport service will start from Lancaster. A bus will be provided from Barrow-in-Furness to Lancaster, departing Barrow-in-Furness at 03:45 to connect with the train at Lancaster.
Customer Advice:
Normal journey times will be extended. Please allow extra time for your journey.
Please check station information posters or online for the location of the bus pick up points.
For customers requiring mobility travel assistance please call us on 0800 138 5560 (Text Relay 18001 0800 138 5560). -
Last Updated 07/03/2026 05:16
Planned engineering work will take place between Crewe and Cheadle Hulme from 22:50, Monday 16 March 2026 to 05:15, Friday 20 March 2026.
All lines will be closed.
Some services will be revised.
Monday 16 to Thursday 19 March
The 22:06 Manchester Piccadilly to Crewe service will terminate at Alderley Edge. A bus will be provided from Alderley Edge to Crewe.
The 22:36 Manchester Piccadilly to Wilmslow service will terminate at Manchester Airport. A bus will be provided from Manchester Airport to Wilmslow.
The 23:01 Manchester Piccadilly to Alderley Edge service will terminate at Stockport. A bus will be provided from Stockport to Alderley Edge.
The 23:12 Crewe to Manchester Piccadilly service will start from Stockport. A bus will be provided from Crewe to Manchester Piccadilly.
The 23:36 Manchester Piccadilly to Crewe service will terminate at Stockport. A bus will be provided from Stockport to Crewe.
Tuesday 17 to Friday 20 March
The 00:44 Crewe to Manchester Piccadilly service will start from Manchester Airport. A bus will be provided from Crewe to Manchester Piccadilly.
Customer Advice:
Normal journey times will be extended. Please allow extra time for your journey.
Please check station information posters or online for the location of the bus pick up points.
For customers requiring mobility travel assistance please call us on 0800 138 5560 (Text Relay 18001 0800 138 5560). -
Last Updated 07/03/2026 05:17
Planned engineering work will take place between Stockport and New Mills Central/Buxton from 23:59, Monday 16 March 2026 to 05:30, Friday 20 March 2026.
Some lines will be closed.
Some services will be revised.
Monday 16 to Thursday 19 March
The 22:59 Buxton to Manchester Piccadilly service will be bus replaced throughout.
The 23:10 Manchester Piccadilly to Buxton service will not run. A bus will be provided from Stockport to Buxton. Train services are available from Manchester Piccadilly to Stockport.
The 23:23 Manchester Piccadilly to Hazel Grove service will terminate at Stockport. A bus will be provided from Stockport to Hazel Grove.
Customer Advice:
Normal journey times will be extended. Please allow extra time for your journey.
Please check station information posters or online for the location of the bus pick up points.
For customers requiring mobility travel assistance please call us on 0800 138 5560 (Text Relay 18001 0800 138 5560).
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All other routes have a good service. For live updates see our journey check page.
Stations
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Owing to uneven platforms passengers should take extra care at Accrington station.
Customers are advised that there have been loose Coping Stones reported on the Platform 2 edge at this station. Customers are requested to take care when boarding/alighting trains.
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The lifts will be out of order between Platform 4 and the overbridge from 17:26 on 13/03/2026 until further notice at Altrincham station.
Owing to uneven platforms passengers should take extra care at Blackpool South station.
The lifts will be out of order from now until further notice at Blyth Bebside station.
Customers who require step free access at this station should speak to a member of staff, or contact the Northern Customer Experience Centre on 0800 200 6060 for further assistance.
There is no lighting at the station. Staff are in attendance at Bolton-Upon-Dearne station.
There is no lighting on platform 2 at Bramhall station.
Customers are advised to take extra care when moving about the station, due to the lighting on platform 2 being reported as faulty.
At Broad Green station, the following issues have been reported:
The ticket office is closed.
Owing to uneven surfaces passengers should take extra care.
Due to ongoing refurbishment work, the ticket office at this station will be closed until further notice. A ticket vending machine is available.When the ticket office is closed, customers are advised to purchase their ticket from the ticket vending machines or from the Northern app prior to boarding the train. Customers wishing to pay using cash are advised to collect a 'Promise To Pay' voucher from the ticket vending machine main menu, and present this to the Conductor on the train who will be happy to issue the required tickets. If this is not available, please approach the Conductor on the train.
The ticket office will be closed from now until the end of the day at Chassen Road station.
When the ticket office is closed, customers are advised to purchase their ticket from the ticket vending machines or from the Northern app prior to boarding the train. Customers wishing to pay using cash are advised to collect a 'Promise To Pay' voucher from the ticket vending machine main menu, and present this to the Conductor on the train who will be happy to issue the required tickets. If this is not available, please approach the Conductor on the train.
Due to improvement works taking place, there are reduced parking facilities in place from 04/03/2026 until further notice.
The ticket office will be closed from 06:16 on 03/03/2026 until further notice at Congleton station.
When the ticket office is closed, customers are advised to purchase their ticket from the ticket vending machines or from the Northern app prior to boarding the train. Customers wishing to pay using cash are advised to collect a 'Promise To Pay' voucher from the ticket vending machine main menu, and present this to the Conductor on the train who will be happy to issue the required tickets. If this is not available, please approach the Conductor on the train.
There is no lighting on the platforms at Conisbrough station.
Due to a fault with the lighting on the platforms, passengers should take extra care when using this station.
The ticket office is unable to process credit/debit card payments. Passenger that wish to purchase a ticket using a credit/debit card are advised to use the ticket vending machines available.
The ticket office will be closed from 18:00 on 27/03/2026 for 105 Minutes at Daisy Hill station.
When the ticket office is closed, customers are advised to purchase their ticket from the ticket vending machines or from the Northern app prior to boarding the train. Customers wishing to pay using cash are advised to collect a 'Promise To Pay' voucher from the ticket vending machine main menu, and present this to the Conductor on the train who will be happy to issue the required tickets. If this is not available, please approach the Conductor on the train.
There are currently no ticket selling facilities at this station.
Station staff are on-site and able to offer assistance.Customers are advised to purchase their ticket from the ticket vending machines or from the Northern app prior to boarding the train. Customers wishing to pay using cash are advised to collect a 'Promise To Pay' voucher from the ticket vending machine main menu, and present this to the Conductor on the train who will be happy to issue the required tickets. If this is not available, please approach the Conductor on the train.
Owing to uneven platforms passengers should take extra care at Davenport station.
The ticket office will be closed from now until further notice at Dinting station.
When the ticket office is closed, customers are advised to purchase their ticket from the ticket vending machines or from the Northern app prior to boarding the train. Customers wishing to pay using cash are advised to collect a 'Promise To Pay' voucher from the ticket vending machine main menu, and present this to the Conductor on the train who will be happy to issue the required tickets. If this is not available, please approach the Conductor on the train.
Owing to uneven platforms passengers should take extra care at Dove Holes station.
For passengers who need assistance please speak to a member of station staff or contact the Northern Passenger Assistance team on 0800 138 5560.
The ticket office will be closed from 05:40 on 25/03/2026 until 14:45 on 25/03/2026 at Eccleston Park station.
When the ticket office is closed, customers are advised to purchase their ticket from the ticket vending machines or from the Northern app prior to boarding the train. Customers wishing to pay using cash are advised to collect a 'Promise To Pay' voucher from the ticket vending machine main menu, and present this to the Conductor on the train who will be happy to issue the required tickets. If this is not available, please approach the Conductor on the train.
The ticket office will be closed from 14:40 on 25/03/2026 until 00:20 on 26/03/2026 at Edge Hill station.
When the ticket office is closed, customers are advised to purchase their ticket from the ticket vending machines or from the Northern app prior to boarding the train. Customers wishing to pay using cash are advised to collect a 'Promise To Pay' voucher from the ticket vending machine main menu, and present this to the Conductor on the train who will be happy to issue the required tickets. If this is not available, please approach the Conductor on the train.
Owing to uneven platforms passengers should take extra care on platform 2 at Euxton Balshaw Lane station.
There is no lighting at the station. Staff are in attendance at Goldthorpe station.
The ticket vending machines are out of order at Goole station.
The ticket office will be closed from 13:15 on 27/03/2026 until 20:00 on 27/03/2026 at Grange-Over-Sands station.
When the ticket office is closed, customers are advised to purchase their ticket from the ticket vending machines or from the Northern app prior to boarding the train. Customers wishing to pay using cash are advised to collect a 'Promise To Pay' voucher from the ticket vending machine main menu, and present this to the Conductor on the train who will be happy to issue the required tickets. If this is not available, please approach the Conductor on the train.
Conductors working through Grange-Over-Sands please note,there is no passenger assistance at this station from now to 13:15 today.Please provide assistance when requested by customers.
Thank you.The ticket office will be closed from 00:00 on 21/03/2026 until 23:59 on 28/03/2026 at Hag Fold station.
When the ticket office is closed, customers are advised to purchase their ticket from the ticket vending machines or from the Northern app prior to boarding the train. Customers wishing to pay using cash are advised to collect a 'Promise To Pay' voucher from the ticket vending machine main menu, and present this to the Conductor on the train who will be happy to issue the required tickets. If this is not available, please approach the Conductor on the train.
All toilets are out of order at Halifax station.
The ticket office will be closed from now until the end of the day at Handforth station.
When the ticket office is closed, customers are advised to purchase their ticket from the ticket vending machines or from the Northern app prior to boarding the train. Customers wishing to pay using cash are advised to collect a 'Promise To Pay' voucher from the ticket vending machine main menu, and present this to the Conductor on the train who will be happy to issue the required tickets. If this is not available, please approach the Conductor on the train.
At Hapton station, the following issues have been reported:
There is no lighting on platform 2.
The customer information system on platform 2 is out of order.Due to a power fault affecting the lighting and Customer Information System on Platform 2, Customers are requested to take extra care when moving about the station.
The ticket office will be closed from now until the end of the day at Harrogate station.
The ticket office will be closed from now until further notice at Hartlepool station.
At Hartlepool station, the following issues have been reported:
The ticket vending machines are out of order.
The ticket office is also unable to issue tickets due to a system fault. Please purchase a ticket from the conductor on board your service.The ticket vending machines are out of order at Hatfield & Stainforth station.
Customers who require a ticket are advised to purchase from the Northern App or from the ticket office. During the hours when the ticket office is closed and you wish to pay using cash, please purchase your ticket from the conductor on board the train.
The ticket office is unable to process credit/debit card payments.
The ticket office will be closed :
From 13/03/2026 until the end of the day
From 06:25 on 21/03/2026 until the end of the day at Holmes Chapel station.There is a ticket vending machine at the station.
At Holmes Chapel station, the following issues have been reported:
There is no lighting at the station.
The ticket vending machines are out of order.
The customer information system at the station is out of order.There are currently no ticket selling facilities at this station. Station staff are on-site and able to offer assistance.
There is no lighting at the station. customers are to take extra care at the station at Holmes Chapel station.
Owing to uneven surface on platform 1 passengers should take extra care at Hoscar station.
Due to a fault with the lighting at the Manchester End of Platform 1, Customers are advised to take extra care.
There is no lighting at the station. Staff are in attendance at Ilkley station.
At Kearsley station, the following issues have been reported:
There is no lighting on platform 2.
Due to a fault with the lighting on Platform 2, Customers are requested to take extra care when moving about the station.Owing to uneven surfaces on platform 1, passengers should take extra care at Kearsley station.
The ticket office will be closed from 11:00 on 24/03/2026 until 18:00 on 24/03/2026 at Leyland station.
When the ticket office is closed, customers are advised to purchase their ticket from the ticket vending machines or from the Northern app prior to boarding the train. Customers wishing to pay using cash are advised to collect a 'Promise To Pay' voucher from the ticket vending machine main menu, and present this to the Conductor on the train who will be happy to issue the required tickets. If this is not available, please approach the Conductor on the train.
There is no lighting on platform 2. Staff are in attendance at Lostock Gralam station.
At Manchester Victoria station, the following issues have been reported:
Various toilets at the station are out of order.
Due to refurbishment works, the toilets at Manchester Victoria will be out of use from Monday 23rd February until Tuesday 31st March.
Temporary Toilets have been provided, and can be found outside the main station entrance, towards the ramp for the AO Arena.
Accessible Toilet Facilities at the station have not changed.The ticket office will be closed from 17:30 on 16/03/2026 until the end of the day at Menston station.
There is a ticket vending machine at the station.
The ticket office will be closed from 06:20 on 21/03/2026 until the end of the day at Poynton station.
When the ticket office is closed, customers are advised to purchase their ticket from the ticket vending machines or from the Northern app prior to boarding the train. Customers wishing to pay using cash are advised to collect a 'Promise To Pay' voucher from the ticket vending machine main menu, and present this to the Conductor on the train who will be happy to issue the required tickets. If this is not available, please approach the Conductor on the train.
At Redcar Central station, the following issues have been reported:
The ticket office will be closed from 13:25 on 18/03/2026 until 07:05 on 21/03/2026.
Ticket Vending Machines are working correctly.At Retford station, the following issues have been reported:
The lifts will be out of order between Platform 4 and Exit from now until further notice.
The lift on platform 4 is currently out of service.Customers who require step free access at this station should speak to a member of staff, or contact the Northern Customer Experience Centre on 0800 200 6060 for further assistance.
The ticket office will be closed from 13:30 on 16/03/2026 until the end of the day at Rochdale station.
When the ticket office is closed, customers are advised to purchase their ticket from the ticket vending machines or from the Northern app prior to boarding the train. Customers wishing to pay using cash are advised to collect a 'Promise To Pay' voucher from the ticket vending machine main menu, and present this to the Conductor on the train who will be happy to issue the required tickets. If this is not available, please approach the Conductor on the train.
The lifts will be out of order between the station and platform 1 from now until further notice at Salford Central station.
For passengers who need assistance please speak to a member of station staff or contact the Northern Passenger Assistance team on 0800 138 5560.
The ticket office will be closed from 07:20 on 28/03/2026 until 14:44 on 28/03/2026 at St Annes-On-The-Sea station.
When the ticket office is closed, customers are advised to purchase their ticket from the ticket vending machines or from the Northern app prior to boarding the train. Customers wishing to pay using cash are advised to collect a 'Promise To Pay' voucher from the ticket vending machine main menu, and present this to the Conductor on the train who will be happy to issue the required tickets. If this is not available, please approach the Conductor on the train.
The ticket office will be closed from 06:10 on 26/03/2026 until 13:10 on 26/03/2026 at Swinton station.
When the ticket office is closed, customers are advised to purchase their ticket from the ticket vending machines or from the Northern app prior to boarding the train. Customers wishing to pay using cash are advised to collect a 'Promise To Pay' voucher from the ticket vending machine main menu, and present this to the Conductor on the train who will be happy to issue the required tickets. If this is not available, please approach the Conductor on the train.
The ticket office will be closed from 14:57 on 26/03/2026 until 00:23 on 27/03/2026 at Warrington West station.
When the ticket office is closed, customers are advised to purchase their ticket from the ticket vending machines or from the Northern app prior to boarding the train. Customers wishing to pay using cash are advised to collect a 'Promise To Pay' voucher from the ticket vending machine main menu, and present this to the Conductor on the train who will be happy to issue the required tickets. If this is not available, please approach the Conductor on the train.
The ticket office will be closed from 14:30 on 16/03/2026 until the end of the day at Whitehaven station.
The ticket office will be closed :
From 17:45 on 23/03/2026 for 1 Hours
From 18:45 on 24/03/2026 for 1 Hours
From 14:30 on 28/03/2026 until 18:45 on 28/03/2026 at Whitehaven station.When the ticket office is closed, customers are advised to purchase their ticket from the ticket vending machines or from the Northern app prior to boarding the train. Customers wishing to pay using cash are advised to collect a 'Promise To Pay' voucher from the ticket vending machine main menu, and present this to the Conductor on the train who will be happy to issue the required tickets. If this is not available, please approach the Conductor on the train.
The ticket office will be closed from 14:30 on 23/03/2026 until 22:30 on 23/03/2026 at Wigan Wallgate station.
When the ticket office is closed, customers are advised to purchase their ticket from the ticket vending machines or from the Northern app prior to boarding the train. Customers wishing to pay using cash are advised to collect a 'Promise To Pay' voucher from the ticket vending machine main menu, and present this to the Conductor on the train who will be happy to issue the required tickets. If this is not available, please approach the Conductor on the train.
Customer information during disruption
Feedback from customers consistently tells us that the flow of information about train services that are experiencing disruption is a priority for them, and is an area we need to focus on more strongly. Whilst it is recognised that Northern has the responsibility for managing our relationship with our customers, the interconnected nature of the rail industry means that a coordinated approach with industry partners to the customer information during major delays/disruptions is appropriate and important.
Whilst we always try our best to make your journey as simple as possible, we understand that sometimes things don’t always go to plan when travelling by rail.
The Smarter Information programme
Customers across the rail industry tell us that this is an area we need to improve, which is why Northern has been working closely with other train operators, Network Rail and the Rail Delivery Group as part of the Smarter Information programme.
This programme aims to achieve a step change in customer experience through providing you with improved information, when and how you wish to receive it.
Across the rail industry, we have now agreed a set of pledges, which outline what you can expect, before, during and after your journey.
What do the Customer Information Pledges say?
The customer information pledges:
- Show we care by listening to our customers and putting their needs first
- Commit to a set of guiding principles that will bring real consistency to customers who choose to travel by train
- Bring together best practices from across the rail industry and other industries to support you during disruption, enabling you to get to your destination as quickly as possible
You can view the Rail Delivery Group customer information pledges here
Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.
Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.
