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  • Line updates (1)

    • Last Updated 03/09/2025 00:16

      Due to urgent repairs to a bridge at South Bank:
      How does it affect your service:
      Train services running through this station will be running non stop between Middlesbrough and Redcar Central. South Bank will not be served. Disruption is expected until 16:00 28/06.
      Our advice to our customers:
      Services between Middlesbrough and Saltburn are currently being disrupted due to an unsafe footbridge at South Bank.
      Effect on service:
      Middlesbrough to Saltburn services will not call at South Bank, in this direction only.
      Road Transport details.
      To assist customers to complete their journey, a shuttle bus has been provided between Middlesbrough, South Bank & Redcar Central. This will be operated by E-Travel.
      Customers at South Bank travelling towards Saltburn should board the shuttle service and then connect at Redcar Central for Northern services towards Saltburn.
      Journey times will be extended by 10 minutes whilst travelling by road transport.
      Please see station information posters for the bus pick up points.
      Other places to get more information:
      For customers on station platforms, please listen for announcements or consult Customer Information Screens for up to date train running information.
      For live real time journey updates, please visit journeycheck.com/northern or X (tweet) our team @northernassist
      To re-plan your journey please visit nationalrail.co.uk
      If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting www.northernrailway.co.uk/delayrepay #NorthernUpdates

  • Line updates (1)

    • Last Updated 19/12/2025 21:27

      Due to urgent repairs to the railway between Corkickle and Whitehaven the line is closed.

      Impact

      Train services running through these stations will be terminated at Corkickle and restarted from Whitehaven. Disruption is expected until the end of the day on 31/03/26.

      Customer advice

      Services between Corkickle and Whitehaven are being disrupted due to urgent repairs the railway.
      Network Rail continue to complete the works on Bransty Tunnel, Whitehaven. The line is closed between Corkickle and Whitehaven (in both directions). Disruption is expected until Spring 2026.

      Effect on service:
      Train services are unable to run between Corkickle and Whitehaven (in both directions).
      Train services between Lancaster/Barrow-in-Furness and Carlisle will terminate at Corkickle and restart between Whitehaven and Carlisle.
      Train services between Carlisle and Barrow-in-Furness/Lancaster will terminate at Whitehaven and restart at Corkickle.
      Rail replacement buses will operate between Corkickle and Whitehaven (in both directions),

      Replacement transport:
      Road transport will operate between Corkickle and Whitehaven.
      Please speak to station staff, see on-line journey planners or consult Customer Information Screens for departure times.
      Please see station information posters for the location of bus pick up points.
      Journey times may be extended by up to 60 minutes whilst travelling by road transport.

      Additional Info

      For a video in relation to this disruption, please see... https://vimeo.com/1114787209?fl=pl&fe=ti

      For customers on station platforms, please listen for announcements or consult Customer Information Screens for up-to-date train running information.
      For live real time journey updates on board your train please visit journeycheck.com/northern, message us on X.com @northernassist (between 06:00 and 22:00), or search for #NorthernUpdates
      If the train you have a ticket for is cancelled, you can travel on any Northern or TransPennine Express within 2 hours before or after your cancelled service was due to depart.
      If you require any connecting services, please check information screens, visit www.nationalrail.co.uk/journey-planner/ or speak to a member of staff where available.
      If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting www.northernrailway.co.uk/delay-repay

    Engineering works (4)

    • Last Updated 29/12/2025 06:00

      Planned engineering work will take place between Micklefield and York from 00:01, Saturday 03 January 2026 to 23:59, Friday 09 January 2026.
      Some services will be revised.
      SATURDAY
      York Hull/Bridlington: Trains will be diverted via an alternative route between York and Selby and will not call at Ulleskelf, Church Fenton and Serburn-in-Elmet.
      York Sheffield:Trains will not run.
      Buses will be provided between York and Selby and between York and Moorthorpe. Train services are available between Moorthorpe and Sheffield.
      ALL WEEK
      Blackpool North York: Trains will terminate at Leeds.
      York Blackpool North: Trains will start from Leeds.
      Leeds York: Trains will terminate at Micklefield.
      York Leeds: Trains will start from Micklefield.
      Buses will be provided between Micklefield and York. On Saturday, express buses between Leeds and York will be provided by TPE. Sunday and Monday to Friday, TPE train services will operate between Leeds and York via Castleford.
      Services between Halifax/Leeds and Selby/Hull will run as normally advertised.

      Additional Info

      Normal journey times are extended by approximately 60 minutes. Please allow extra time for your journey.
      Please check station information posters or online for the location of the bus pick up points.
      For customers requiring mobility travel assistance please call us on 0800 138 5560 (Text Relay 18001 0800 138 5560).

    • Last Updated 29/12/2025 06:00

      Planned engineering work will take place between Preston and Lostock Hall/Preston, between Preston and Buckshaw Parkway, between Preston and Leyland, between Preston and Lostock Hall, and between Preston and Ormskirk from 00:01, Saturday 03 January 2026 to 04:35, Monday 05 January 2026.
      All services will be revised.
      Saturday & Sunday
      York/Leeds Blackpool North: Trains will terminate at Blackburn.
      Blackpool North Leeds/York: Trains will start from Blackburn.
      Buses will be provided between Blackburn and Preston and between Preston and Blackpool North.
      Manchester Airport Preston and beyond: Trains will terminate at Buckshaw Parkway.
      Preston and beyond Manchester Airport: Trains will start from Buckshaw Parkway.
      Trains will run to a revised timetable between Barrow-in-Furness, Lancaster and Windermere.
      Buses will be provided between Buckshaw Parkway and Ormskirk via Preston, and between Preston and Blackpool North, and between Preston and Lancaster, operated by TPE.
      Liverpool Lime Street Wigan North Western Blackpool North: Trains will run to a reduced timetable between Liverpool Lime Street and Wigan North Western.
      Blackpool North Wigan North Western Liverpool Lime Street: Trains will run to a reduced timetable between Wigan North Western and Liverpool Lime Street.
      Buses will be provided between Wigan North Western and Preston, operated by Avanti West Coast, and between Preston and Blackpool North.
      Preston Colne: Trains will start from Bamber Bridge.
      Colne Preston: Trains will terminate at Bamber Bridge.
      Buses will be provided between Blackburn and Preston.
      Preston Ormskirk: Trains will not run.
      Buses will be provided between Buckshaw Parkway and Ormskirk via Preston.

      Additional Info

      Normal journey times are extended by approximately 60 minutes. Please allow extra time for your journey.
      Please check station information posters or online for the location of the bus pick up points.
      For customers requiring mobility travel assistance please call us on 0800 138 5560 (Text Relay 18001 0800 138 5560).

    • Last Updated 29/12/2025 06:00

      Planned engineering work will take place between Wakefield Kirkgate and Normanton/Darton from 23:40, Saturday 03 January 2026 to 11:40, Sunday 04 January 2026.
      Some services will be revised.
      SUNDAY UNTIL 11:40
      Leeds Knottingley via Wakefield: Trains will not run.
      Buses will be provided between Wakefield Westgate and Knottingley. Train services are available between Leeds and Wakefield Westgate.
      Leeds Sheffield and beyond: Trains will start from Barnsley.
      Sheffield and beyond Leeds: Trains will terminate at Barnsley.
      Buses will be provided between Leeds and Barnsley.

      Additional Info

      Normal journey times are extended by approximately 60 minutes. Please allow extra time for your journey.
      Please check station information posters or online for the location of the bus pick up points.
      For customers requiring mobility travel assistance please call us on 0800 138 5560 (Text Relay 18001 0800 138 5560).

    • Last Updated 29/12/2025 06:00

      Planned engineering work will take place between Beverley and Bridlington from 00:01, Sunday 04 January 2026 to 05:30, Monday 05 January 2026.
      Some services will be replaced by buses between Beverley and Bridlington.
      Sunday
      Hull (and beyond) Scarborough: Trains will run between Hull (and beyond) and Beverley, and between Bridlington and Scarborough.
      Scarborough Hull (and beyond): Trains will run between Scarborough and Bridlington, and between Beverley and Hull (and beyond).
      Buses will be provided between Beverley and Bridlington.

      Additional Info

      Normal journey times are extended by approximately 60 minutes. Please allow extra time for your journey.
      Please check station information posters or online for the location of the bus pick up points.
      For customers requiring mobility travel assistance please call us on 0800 138 5560 (Text Relay 18001 0800 138 5560).

  • All other routes have a good service. For live updates see our journey check page.

Stations

  • Owing to uneven platforms passengers should take extra care at Adlington Cheshire station.

    Customers are advised that there have been loose paving slabs reports on Platform 2 at this station. Customers are requested to take care when boarding/alighting trains, and moving about the station.

  • The ticket office will be closed from 06:25 on 05/01/2026 until the end of the day at Adlington Lancashire station.

  • The ticket office will be closed :
    From 06:35 on 03/01/2026 until the end of the day
    From 06:35 on 05/01/2026 until the end of the day at Adlington Lancashire station.

  • The ticket vending machines are out of order at Bishop Auckland station.

    Customers who require a ticket are advised to purchase from the Northern App or from the ticket office. During the hours when the ticket office is closed and you wish to pay using cash, please purchase your ticket from the conductor on board the train.

  • Owing to uneven platforms passengers should take extra care at Blackpool South station.

  • At Broad Green station, the following issues have been reported:
    The ticket office is closed.
    Owing to uneven surfaces passengers should take extra care.
    Due to ongoing refurbishment work, the ticket office at this station will be closed until further notice. A ticket vending machine is available.

    When the ticket office is closed, customers are advised to purchase their ticket from the ticket vending machines or from the Northern app prior to boarding the train. Customers wishing to pay using cash are advised to collect a 'Promise To Pay' voucher from the ticket vending machine main menu, and present this to the Conductor on the train who will be happy to issue the required tickets. If this is not available, please approach the Conductor on the train.

  • At Congleton station, the following issues have been reported:
    The ticket office will be closed from 06:30 on 05/01/2026 until 13:40 on 05/01/2026.
    Customers wishing to purchase tickets can do so from the ticket vending machine at the station or via the Northern App.
    Customers who are wishing to pay for their tickets using cash are advised to collect a 'Promise To Pay' voucher from the ticket vending machine main menu & present this to the on train conductor who will be happy to issue the required tickets.

  • At Dinting station, the following issues have been reported:
    Owing to uneven platforms passengers should take extra care.
    The ticket vending machines are out of order.
    Customers are advised to board and alight trains using the middle doors of the train at Dinting due to loose platform edge stones. Network Rail are aware of the issue and will repair the stones as quickly as possible.

  • At Disley station, the following issues have been reported:
    The ticket vending machines are out of order.
    The customer information system at the station is out of order.

    Customers who require a ticket are advised to purchase from the Northern App or from the ticket office. During the hours when the ticket office is closed and you wish to pay using cash, please purchase your ticket from the conductor on board the train.

  • At Edge Hill station, the following issues have been reported:
    Owing to poor lighting on the platforms passengers should take extra care.
    Customers are advised to take extra care when boarding and alighting services.

    For passengers who need assistance please speak to a member of station staff or contact the Northern Passenger Assistance team on 0800 138 5560.

  • At Fairfield station, the following issues have been reported:
    Owing to uneven platforms passengers should take extra care.
    Reports of loose coping stones on the platform edge at Platform 1

  • Owing to uneven platforms passengers should take extra care at Gorton station.

  • At Guiseley station, the following issues have been reported:
    The ticket office will be closed from now until the end of the day.
    Ticket Vending Machines are working correctly.

  • Various toilets are out of order at Halifax station.

  • There is no lighting on the platform at Hapton station.

  • The lifts will be out of order from now until further notice at Harrogate station.

    The lift on platform 3 is currently out of order.

  • Step free access will be unavailable at the station between Platform 1 and Platform 3 from now until further notice at Harrogate station.

  • Owing to uneven surface on platform 1 passengers should take extra care at Hoscar station.

  • The ticket office will be closed from 11:00 on 10/01/2026 until the end of the day at Kirkham & Wesham station.

  • The ticket office will be closed from now until the end of the day at Kirkham & Wesham station.

  • The lifts will be out of order between platform 4 and the rest of the station from 11:50 on 27/12/2025 until further notice at Leyland station.

  • At Middlesbrough station, the following issues have been reported:
    The ticket office will be closed from now until the end of the day.
    Ticket Vending Machines are working correctly.

  • The footbridge at Mirfield is currently out of use. Access to Platforms 1 and 2 is still available via Station Road and access to Platform 3 is available via the station car park.

  • Owing to uneven platforms passengers should take extra care at Mossley Hill station.

  • There is no lighting on platform 1 at Poppleton station.

    Due to a fault with the lighting on the platforms, passengers should take extra care when using this station.

  • Owing to icy platforms passengers should take extra care at Poulton-Le-Fylde station.

  • The ticket office will be closed from now until further notice at Salford Crescent station.

  • Owing to uneven platforms passengers should take extra care at Smithy Bridge station.

    Passengers should take extra care on Platform 1 at this station due to loose coping stones. Passengers should take extra care on Platform 2 at this station due to damage to the platform surface.

  • Step free access will be unavailable at the station between the carpark and platform 1 from 18:46 on 18/12/2025 until further notice at South Milford station.

  • The Accessible toilets are out of order at Warrington Central station.

    For passengers who need assistance please speak to a member of station staff or contact the Northern Passenger Assistance team on 0800 138 5560.

  • The ticket office will be closed :
    From 16:00 on 05/01/2026 until the end of the day
    From 16:00 on 06/01/2026 until the end of the day
    From 16:00 on 07/01/2026 until the end of the day at Whitehaven station.

  • Owing to uneven platforms passengers should take extra care at Wigton station.

  • The ticket office will be closed from now until the end of the day at Worksop station.

Passenger Information during Disruption

Feedback from customers consistently tells us that the flow of information about train services that are experiencing disruption is a priority for them and is an area we need to focus on more strongly. Whilst it is recognised the Northern have the responsibility for managing their relationship with their own customers, the interconnected nature of the rail industry dictates that a coordinated approach to the provision of passenger information during major delays/disruption is appropriate and important.

Customer information pledges

Whilst we always try our best to make your journey as simple as possible, we understand that, sometimes things don’t always go to plan when travelling by rail.

Customers across rail industry, tell us that this is an area, we need to improve, which is why Northern has been working closely with other train operators, Network Rail and the Rail Delivery group as part of the Smarter information programme.

The Smarter information programme

This programme aims to achieve a step change in customer experience through providing you with improved information, when and how you wish to receive it.

Across the rail industry, we have now agreed a set of pledges, which outline what you can expect, before, during and after your journey.

What do the Customer Information Pledges say?

The customer information pledges

  • Show we care by listening to our customers and putting their needs first
  • Commit to a set of guiding principles that will bring real consistency to customers who choose to travel by train
  • Bring together best practice from across the rail industry and other industries, to support you during disruption, enabling you to get to your destination as quickly as possible

You can view the Rail Delivery Group customer information pledges here

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Northern App

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Northern App

Streamline your journey and get tickets straight to your phone. Making your journey contact-free.