The route status and colour coding below relate only to the next hour of our services. For information beyond that timeframe, please visit National Rail Enquiries.
Stay one step ahead of travel disruption
Currently there are 25 route disruptions and 41 station updates
Routes
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Line updates (1)
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Last Updated 06/02/2026 15:25
Due to urgent repairs to a bridge at South Bank:
Impact
Train services running through this station will be running non stop between Middlesbrough and Redcar Central. South Bank will not be served. Disruption is expected until 16:00 28/06.
Customer advice
Services between Middlesbrough and Saltburn are currently being disrupted due to an unsafe footbridge at South Bank.
Effect on service:
Middlesbrough to Saltburn services will not call at South Bank, in this direction only.
Road Transport details.
To assist customers to complete their journey, a shuttle bus has been provided between Middlesbrough, South Bank & Redcar Central. This will be operated by E-Travel.
Customers at South Bank travelling towards Saltburn should board the shuttle service and then connect at Redcar Central for Northern services towards Saltburn.
Journey times will be extended by 10 minutes whilst travelling by road transport.
Please see station information posters for the bus pick up points.Additional Info
For customers on station platforms, please listen for announcements or consult Customer Information Screens for up to date train running information.
For live real time journey updates, please visit journeycheck.com/northern or X (tweet) our team @northernassist
To re-plan your journey please visit nationalrail.co.uk
If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting www.northernrailway.co.uk/delayrepay #NorthernUpdates
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Train cancellations (2)
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Last Updated 12/03/2026 20:34
22:17 Stoke-On-Trent to Manchester Piccadilly due 23:19 will be cancelled.
This is due to a broken down train.
Further Info
We apologise for the cancellation of this service today.
If the train you have a ticket for is cancelled, you can travel on any Northern, TransPennine Express and East Midlands Railway service within 2 hours before or after your cancelled service was due to depart.
If you require any connecting services, please check information screens, visit www.nationalrail.co.uk/journey-planner or speak to a member of staff where available.
You can message us on X.com, @northernassist (between 06:00 and 22:00) or search for #NorthernUpdates.
If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting www.northernrailway.co.uk/delay-repay. -
Last Updated 12/03/2026 20:34
20:46 Manchester Piccadilly to Stoke-On-Trent due 21:39 will be cancelled.
This is due to a broken down train.
Further Info
We apologise for the cancellation of this service today.
If the train you have a ticket for is cancelled, you can travel on any Northern, TransPennine Express and East Midlands Railway service within 2 hours before or after your cancelled service was due to depart.
If you require any connecting services, please check information screens, visit www.nationalrail.co.uk/journey-planner or speak to a member of staff where available.
You can message us on X.com, @northernassist (between 06:00 and 22:00) or search for #NorthernUpdates.
If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting www.northernrailway.co.uk/delay-repay.
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Other train service updates (5)
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Last Updated 12/03/2026 13:48
22:06 Sheffield to Adwick due 23:03 will be terminated at Doncaster.
It will no longer call at Bentley S.Yorks and Adwick.
This is due to a fault with the signalling system at Doncaster.
Further Info
We apologise for the cancellation of this service today.
Please travel on the next Northern train where available or visit www.northernrailway.co.uk/service-updates for any alternative options and for more information during times of disruption.
You can message us on X.com, @northernassist (between 06:00 and 22:00) or search for #NorthernUpdates.
If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting www.northernrailway.co.uk/delay-repay
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Last Updated 12/03/2026 13:48
22:25 Adwick to Sheffield due 23:15 will be started from Doncaster.
It will no longer call at Adwick and Bentley S.Yorks.
This is due to a fault with the signalling system at Doncaster.
Further Info
We apologise for the cancellation of this service today.
Please travel on the next Northern train where available or visit www.northernrailway.co.uk/service-updates for any alternative options and for more information during times of disruption.
You can message us on X.com, @northernassist (between 06:00 and 22:00) or search for #NorthernUpdates.
If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting www.northernrailway.co.uk/delay-repay
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Last Updated 12/03/2026 13:48
20:24 Adwick to Sheffield due 21:14 will be started from Doncaster.
It will no longer call at Adwick and Bentley S.Yorks.
This is due to a fault with the signalling system at Doncaster.
Further Info
We apologise for the cancellation of this service today.
Please travel on the next Northern train where available or visit www.northernrailway.co.uk/service-updates for any alternative options and for more information during times of disruption.
You can message us on X.com, @northernassist (between 06:00 and 22:00) or search for #NorthernUpdates.
If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting www.northernrailway.co.uk/delay-repay
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Last Updated 12/03/2026 13:48
21:05 Sheffield to Adwick due 22:03 will be terminated at Doncaster.
It will no longer call at Bentley S.Yorks and Adwick.
This is due to a fault with the signalling system at Doncaster.
Further Info
We apologise for the cancellation of this service today.
Please travel on the next Northern train where available or visit www.northernrailway.co.uk/service-updates for any alternative options and for more information during times of disruption.
You can message us on X.com, @northernassist (between 06:00 and 22:00) or search for #NorthernUpdates.
If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting www.northernrailway.co.uk/delay-repay
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Last Updated 12/03/2026 13:48
21:24 Adwick to Sheffield due 22:14 will be started from Doncaster.
It will no longer call at Adwick and Bentley S.Yorks.
This is due to a fault with the signalling system at Doncaster.
Further Info
We apologise for the cancellation of this service today.
Please travel on the next Northern train where available or visit www.northernrailway.co.uk/service-updates for any alternative options and for more information during times of disruption.
You can message us on X.com, @northernassist (between 06:00 and 22:00) or search for #NorthernUpdates.
If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting www.northernrailway.co.uk/delay-repay
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Formation alerts (1)
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Last Updated 12/03/2026 06:36
Facilities on the 23:10 Manchester Piccadilly to Buxton due 00:09.
Will be formed of 2 coaches instead of 4.
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Other train service updates (1)
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Last Updated 12/03/2026 20:42
20:09 Manchester Piccadilly to Chester due 21:37 has been delayed at Stockport and is now 19 minutes late.
This is due to a fault on a train.
Further Info
We apologise for the delay to your train service today.
If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting www.northernrailway.co.uk/delay-repay.
You can message us on X.com, @northernassist (between 06:00 and 22:00) or search for #NorthernUpdates.
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Other train service updates (1)
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Last Updated 12/03/2026 19:40
20:06 Manchester Piccadilly to Crewe due 20:58 will be starting late from Manchester Piccadilly and is expected to be 10 minutes late.
This is due to train crew being delayed.
Further Info
We apologise for the delay to your train service today.
If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting www.northernrailway.co.uk/delay-repay.
You can message us on X.com, @northernassist (between 06:00 and 22:00) or search for #NorthernUpdates.
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Formation alerts (4)
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Last Updated 12/03/2026 06:38
Facilities on the 18:42 Leeds to Chester due 21:09.
Will be formed of 2 coaches instead of 4.
Further Info
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Last Updated 12/03/2026 06:38
Facilities on the 22:26 Chester to Leeds due 00:43.
Will be formed of 2 coaches instead of 4.
Further Info
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Last Updated 12/03/2026 06:37
Facilities on the 21:44 Wigan Wallgate to Leeds due 23:49.
Will be formed of 2 coaches instead of 3.
Further Info
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Last Updated 12/03/2026 06:43
Facilities on the 21:12 Leeds to Manchester Victoria due 22:29.
Will be formed of 2 coaches instead of 4.
Further Info
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Other train service updates (1)
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Last Updated 12/03/2026 19:19
20:12 Leeds to Manchester Victoria due 21:29 will no longer call at Bramley, New Pudsey, Bradford Interchange and Halifax.
This is due to a safety inspection of the track.
Further Info
We apologise for the cancellation of this service today.
Please travel on the next Northern train where available or visit www.northernrailway.co.uk/service-updates for any alternative options and for more information during times of disruption.
You can message us on X.com, @northernassist (between 06:00 and 22:00) or search for #NorthernUpdates.
If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting www.northernrailway.co.uk/delay-repay
Engineering works (2)
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Last Updated 02/03/2026 04:00
Planned engineering work will take place between Preston and Blackburn from 00:05, Monday 09 March 2026 to 05:45, Friday 13 March 2026.
All lines will be blocked.
All services will be revised.
Northern Trains services only.
Engineering work will be taking place between Preston and Blackburn from 00:05 until 05:45 each night (finish 05:45 Friday)
The 05:21 (Tuesday to Friday) Preston to Colne service will start from Blackburn. A bus will be provided from Preston to Blackburn, departing Preston at 04:31 to connect with the train at Blackburn.
Customer Advice:
Normal journey times are extended by approximately 45 minutes. Please allow extra time for your journey.
Please check station information posters or online for the location of the bus pick up points.
For customers requiring mobility travel assistance please call us on 0800 138 5560 (Text Relay 18001 0800 138 5560). -
Last Updated 02/03/2026 04:00
Planned engineering work will take place between Manchester Victoria/Deansgate and Newton-Le-Willows from 22:20, Monday 09 March 2026 to 05:40, Friday 13 March 2026.
All lines will be blocked.
All services will be revised.
Northern Trains services only.
Engineering work will be taking place between Manchester Victoria/Deansgate and Newton-le-Willows from 22:20 until 05:40 each night (finish 05:40 Friday)
The 05:30 (Tuesday to Friday) Manchester Victoria to Liverpool Lime Street service will not run. A bus will be provided from Newton-le-Willows to Huyton, departing Newton-le-Willows at 05:00. Train services are available between Huyton and Liverpool Lime Street.
The 22:44 (Monday to Thursday) Wilmslow to Liverpool Lime Street service will terminate at Manchester Piccadilly. A bus will be provided from Manchester Piccadilly to Liverpool Lime Street.
The 23:00 (Monday to Thursday) Liverpool Lime Street to Manchester Airport service will terminate at Newton-le-Willows. A bus will be provided from Newton-le-Willows to Manchester Airport.
The 23:30 (Monday to Thursday) Liverpool Lime Street to Manchester Victoria service will be bus replaced throughout.
Customer Advice:
Normal journey times are extended by approximately 45 minutes. Please allow extra time for your journey.
Please check station information posters or online for the location of the bus pick up points.
For customers requiring mobility travel assistance please call us on 0800 138 5560 (Text Relay 18001 0800 138 5560).
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Formation alerts (3)
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Last Updated 12/03/2026 20:16
Facilities on the 23:36 Liverpool Lime Street to Manchester Piccadilly due 00:37.
Will be formed of 2 coaches instead of 4.
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Last Updated 12/03/2026 20:16
Facilities on the 21:46 Manchester Oxford Road to Liverpool Lime Street due 22:55.
Will be formed of 2 coaches instead of 4.
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Last Updated 12/03/2026 06:41
Facilities on the 20:46 Manchester Oxford Road to Liverpool Lime Street due 21:55.
Will be formed of 2 coaches instead of 4.
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Formation alerts (2)
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Last Updated 12/03/2026 06:38
Facilities on the 20:27 Manchester Oxford Road to Southport due 21:47.
Will be formed of 2 coaches instead of 4.
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Last Updated 12/03/2026 06:31
Facilities on the 21:03 Southport to Manchester Oxford Road due 22:15.
Will be formed of 2 coaches instead of 4.
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Formation alerts (3)
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Last Updated 12/03/2026 11:28
Facilities on the 22:49 Wigan Wallgate to Rochdale due 23:57.
Will be formed of 2 coaches instead of 4.
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Last Updated 12/03/2026 06:37
Facilities on the 21:44 Wigan Wallgate to Leeds due 23:49.
Will be formed of 2 coaches instead of 3.
Further Info
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Last Updated 12/03/2026 11:28
Facilities on the 20:20 Blackburn to Wigan Wallgate due 22:13.
Will be formed of 2 coaches instead of 4.
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Formation alerts (3)
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Last Updated 12/03/2026 06:36
Facilities on the 20:34 New Mills Central to Manchester Piccadilly due 21:07.
Will be formed of 2 coaches instead of 4.
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Last Updated 12/03/2026 06:36
Facilities on the 22:26 New Mills Central to Manchester Piccadilly due 23:00.
Will be formed of 2 coaches instead of 4.
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Last Updated 12/03/2026 06:36
Facilities on the 21:15 Manchester Piccadilly to New Mills Central due 21:48.
Will be formed of 2 coaches instead of 4.
Engineering works (1)
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Last Updated 02/03/2026 04:00
Planned engineering work will take place between Dore & Totley and Chinley from 23:45, Monday 09 March 2026 to 05:15, Friday 13 March 2026.
All lines will be blocked.
All services will be revised.
Northern Trains services only.
Engineering work will be taking place between Dore and Chinley from 23:45 until 05:15 on Wednesday and Thursday night (finish 05:15 Friday)
The 20:21 (Wednesday and Thursday only) Manchester Piccadilly to Rose Hill Marple service will depart at 20:36 and run later than normally advertised throughout.
The 21:48 (Wednesday and Thursday only) Manchester Piccadilly to Sheffield service will terminate at New Mills Central. A bus will be provided from New Mills Central to Sheffield, calling at all stations except Edale.
The 23:28 (Wednesday and Thursday only) Sheffield to Manchester Piccadilly service will be bus replaced throughout (no call at Edale).
Customers wishing to travel to/from Edale should contact Customer Experience Centre (0800 200 6060) to arrange alternative transport.
Customer Advice:
Normal journey times are extended by approximately 45 minutes. Please allow extra time for your journey.
Please check station information posters or online for the location of the bus pick up points.
For customers requiring mobility travel assistance please call us on 0800 138 5560 (Text Relay 18001 0800 138 5560).
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Other train service updates (1)
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Last Updated 12/03/2026 18:15
19:48 Manchester Piccadilly to Sheffield due 21:05 will be delayed at Brinnington.
This is due to a fault with the signalling system near Brinnington.
Further Info
We apologise for the delay to your train service today.
If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting www.northernrailway.co.uk/delay-repay.
You can message us on X.com, @northernassist (between 06:00 and 22:00) or search for #NorthernUpdates.
Engineering works (1)
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Last Updated 02/03/2026 04:00
Planned engineering work will take place between Dore & Totley and Chinley from 23:45, Monday 09 March 2026 to 05:15, Friday 13 March 2026.
All lines will be blocked.
All services will be revised.
Northern Trains services only.
Engineering work will be taking place between Dore and Chinley from 23:45 until 05:15 on Wednesday and Thursday night (finish 05:15 Friday)
The 20:21 (Wednesday and Thursday only) Manchester Piccadilly to Rose Hill Marple service will depart at 20:36 and run later than normally advertised throughout.
The 21:48 (Wednesday and Thursday only) Manchester Piccadilly to Sheffield service will terminate at New Mills Central. A bus will be provided from New Mills Central to Sheffield, calling at all stations except Edale.
The 23:28 (Wednesday and Thursday only) Sheffield to Manchester Piccadilly service will be bus replaced throughout (no call at Edale).
Customers wishing to travel to/from Edale should contact Customer Experience Centre (0800 200 6060) to arrange alternative transport.
Customer Advice:
Normal journey times are extended by approximately 45 minutes. Please allow extra time for your journey.
Please check station information posters or online for the location of the bus pick up points.
For customers requiring mobility travel assistance please call us on 0800 138 5560 (Text Relay 18001 0800 138 5560).
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Formation alerts (1)
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Last Updated 12/03/2026 06:46
Facilities on the 18:24 Carlisle to Leeds due 21:06.
Will be formed of 3 coaches instead of 2.
Further Info
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Other train service updates (1)
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Last Updated 12/03/2026 18:11
18:29 Manchester Airport to Barrow-In-Furness due 20:53 will be started from Manchester Oxford Road.
It will no longer call at Manchester Airport, Gatley and Manchester Piccadilly.
It will be delayed at Manchester Oxford Road and is expected to be 3 minutes late.
This is due to a fault on a train earlier.
Further Info
We apologise for the cancellation of this service today.
If the train you have a ticket for is cancelled, you can travel on any Northern, TransPennine Express and East Midlands Railway service within 2 hours before or after your cancelled service was due to depart.
If you require any connecting services, please check information screens, visit www.nationalrail.co.uk/journey-planner or speak to a member of staff where available.
You can message us on X.com, @northernassist (between 06:00 and 22:00) or search for #NorthernUpdates.
If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting www.northernrailway.co.uk/delay-repay.
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Formation alerts (2)
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Last Updated 12/03/2026 06:36
Facilities on the 21:15 Hull to Halifax due 23:03.
Will be formed of 2 coaches instead of 3.
Further Info
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Last Updated 12/03/2026 06:36
Facilities on the 19:16 Halifax to Hull due 21:00.
Will be formed of 2 coaches instead of 3.
Further Info
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Formation alerts (1)
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Last Updated 12/03/2026 15:31
Facilities on the 22:26 Leeds to Skipton due 23:12.
Will be formed of 3 coaches instead of 6.
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Formation alerts (1)
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Last Updated 12/03/2026 06:45
Facilities on the 20:00 Scarborough to Sheffield due 22:45.
Will be formed of 2 coaches instead of 3.
Further Info
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Other train service updates (1)
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Last Updated 12/03/2026 20:04
17:57 Sheffield to Scarborough due 20:44 has been delayed at Doncaster and is now 21 minutes late.
This is due to a safety inspection on this train.
Further Info
For live information, please visit northernrailway.co.uk/stations and select the station you are travelling from, or message us @northernassist on X (formerly Twitter).
If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting northernrailway.co.uk/delayrepay #NorthernUpdates
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Formation alerts (1)
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Last Updated 12/03/2026 06:44
Facilities on the 21:07 York to Leeds due 21:41.
Will be formed of 3 coaches instead of 2.
Further Info
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Formation alerts (1)
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Last Updated 12/03/2026 15:31
Facilities on the 21:37 Ilkley to Leeds due 22:06.
Will be formed of 3 coaches instead of 6.
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Formation alerts (1)
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Last Updated 12/03/2026 06:44
Facilities on the 22:50 Leeds to Knottingley due 23:32.
Will be formed of 3 coaches instead of 2.
Further Info
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Line updates (1)
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Last Updated 06/03/2026 06:37
Due to urgent repairs to the railway between Corkickle and Whitehaven the line is closed.
Impact
Train services running through these stations will be terminated at Corkickle and restarted from Whitehaven. Disruption is expected until the end of the day on 13/12/26.
Customer advice
Services between Corkickle and Whitehaven are being disrupted due to urgent repairs the railway.
Network Rail continue to complete the works on Bransty Tunnel, Whitehaven. The line is closed between Corkickle and Whitehaven (in both directions). Disruption is expected until December 2026.
Effect on service:
Train services are unable to run between Corkickle and Whitehaven (in both directions).
Train services between Lancaster/Barrow-in-Furness and Carlisle will terminate at Corkickle and restart between Whitehaven and Carlisle.
Train services between Carlisle and Barrow-in-Furness/Lancaster will terminate at Whitehaven and restart at Corkickle.
Rail replacement buses will operate between Corkickle and Whitehaven (in both directions),
Replacement transport:
Road transport will operate between Corkickle and Whitehaven.
Please speak to station staff, see on-line journey planners or consult Customer Information Screens for departure times.
Please see station information posters for the location of bus pick up points.
Journey times may be extended by up to 60 minutes whilst travelling by road transport.Additional Info
For customers on station platforms, please listen for announcements or consult Customer Information Screens for up-to-date train running information.
For live real time journey updates on board your train please visit journeycheck.com/northern, message us on X.com @northernassist (between 06:00 and 22:00), or search for #NorthernUpdates
If the train you have a ticket for is cancelled, you can travel on any Northern or TransPennine Express within 2 hours before or after your cancelled service was due to depart.
If you require any connecting services, please check information screens, visit www.nationalrail.co.uk/journey-planner/ or speak to a member of staff where available.
If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting www.northernrailway.co.uk/delay-repay
Train cancellations (2)
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Last Updated 12/03/2026 20:13
22:05 Manchester Victoria to Blackburn due 23:10 will be cancelled.
This is due to more trains than usual needing repairs at the same time.
Further Info
We apologise for the cancellation of this service today.
If the train you have a ticket for is cancelled, you can travel on any Northern, TransPennine Express and East Midlands Railway service within 2 hours before or after your cancelled service was due to depart.
If you require any connecting services, please check information screens, visit www.nationalrail.co.uk/journey-planner or speak to a member of staff where available.
You can message us on X.com, @northernassist (between 06:00 and 22:00) or search for #NorthernUpdates.
If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting www.northernrailway.co.uk/delay-repay. -
Last Updated 12/03/2026 12:54
22:12 Barrow-In-Furness to Millom due 22:40 will be cancelled.
This is due to a member of train crew being unavailable.
Additional Info
Replacement Road Transport will run as follows -
1 x full sized bus will depart Barrow in Furness at 22:25 calling at all stations to Millom. Operated by Workington Transport Heritage Trust.Further Info
We apologise for the cancellation of this service today.
If the train you have a ticket for is cancelled, you can travel on any Northern, TransPennine Express or LNER service within 2 hours before or after your cancelled service was due to depart.
If you require any connecting services, please check information screens, visit www.nationalrail.co.uk/journey-planner/ or speak to a member of staff where available.
You can message us on X.com, @northernassist (between 06:00 and 22:00) or search for #NorthernUpdates.
If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting www.northernrailway.co.uk/delay-repay
Formation alerts (8)
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Last Updated 12/03/2026 06:40
Facilities on the 19:47 Leeds to Bradford Interchange due 20:55.
Will be formed of 2 coaches instead of 4.
Further Info
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Last Updated 12/03/2026 06:40
Facilities on the 21:28 Bradford Interchange to Leeds due 22:32.
Will be formed of 2 coaches instead of 4.
Further Info
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Last Updated 12/03/2026 06:38
Facilities on the 22:25 Southport to Manchester Victoria due 23:48.
Will be formed of 2 coaches instead of 4.
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Last Updated 12/03/2026 06:31
Facilities on the 22:27 Manchester Oxford Road to Wigan North Western due 23:11.
Will be formed of 2 coaches instead of 4.
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Last Updated 12/03/2026 06:45
Facilities on the 23:01 Sheffield to Hull due 00:17.
Will be formed of 2 coaches instead of 3.
Further Info
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Last Updated 12/03/2026 20:16
Facilities on the 23:03 Manchester Victoria to Blackburn due 00:12.
Will be formed of 2 coaches instead of 4.
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Last Updated 12/03/2026 06:36
Facilities on the 23:19 Halifax to Leeds due 23:56.
Will be formed of 2 coaches instead of 3.
Further Info
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Last Updated 12/03/2026 20:16
Facilities on the 23:20 Blackburn to Manchester Victoria due 00:24.
Will be formed of 2 coaches instead of 4.
Other train service updates (1)
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Last Updated 12/03/2026 13:48
20:05 Sheffield to Adwick due 20:52 will be terminated at Doncaster.
It will no longer call at Bentley S.Yorks and Adwick.
This is due to a fault with the signalling system at Doncaster.
Further Info
We apologise for the cancellation of this service today.
Please travel on the next Northern train where available or visit www.northernrailway.co.uk/service-updates for any alternative options and for more information during times of disruption.
You can message us on X.com, @northernassist (between 06:00 and 22:00) or search for #NorthernUpdates.
If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting www.northernrailway.co.uk/delay-repay
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All other routes have a good service. For live updates see our journey check page.
Stations
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Owing to uneven platforms passengers should take extra care at Accrington station.
Customers are advised that there have been loose Coping Stones reported on the Platform 2 edge at this station. Customers are requested to take care when boarding/alighting trains.
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The ticket office will be closed from 06:25 on 14/03/2026 until 13:25 on 14/03/2026 at Adlington Lancashire station.
When the ticket office is closed, customers are advised to purchase their ticket from the ticket vending machines or from the Northern app prior to boarding the train. Customers wishing to pay using cash are advised to collect a 'Promise To Pay' voucher from the ticket vending machine main menu, and present this to the Conductor on the train who will be happy to issue the required tickets. If this is not available, please approach the Conductor on the train.
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The ticket office will be closed from 18:00 on 12/03/2026 until the end of the day at Atherton station.
The ticket office at ........................... will be closed however staff will be on-site if you require any assistance.
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Owing to uneven platforms passengers should take extra care at Blackpool South station.
There is no lighting at the station. Staff are in attendance at Bolton-Upon-Dearne station.
There is no lighting on platform 2 at Bramhall station.
Customers are advised to take extra care when moving about the station, due to the lighting on platform 2 being reported as faulty.
At Broad Green station, the following issues have been reported:
The ticket office is closed.
Owing to uneven surfaces passengers should take extra care.
Due to ongoing refurbishment work, the ticket office at this station will be closed until further notice. A ticket vending machine is available.When the ticket office is closed, customers are advised to purchase their ticket from the ticket vending machines or from the Northern app prior to boarding the train. Customers wishing to pay using cash are advised to collect a 'Promise To Pay' voucher from the ticket vending machine main menu, and present this to the Conductor on the train who will be happy to issue the required tickets. If this is not available, please approach the Conductor on the train.
Due to improvement works taking place, there are reduced parking facilities in place from 04/03/2026 until further notice.
There is no lighting on the platforms at Conisbrough station.
Due to a fault with the lighting on the platforms, passengers should take extra care when using this station.
The ticket vending machines are out of order at Croston station.
There are currently no ticket selling facilities at this station.
Station staff are on-site and able to offer assistance.Customers are advised to purchase their ticket from the ticket vending machines or from the Northern app prior to boarding the train. Customers wishing to pay using cash are advised to collect a 'Promise To Pay' voucher from the ticket vending machine main menu, and present this to the Conductor on the train who will be happy to issue the required tickets. If this is not available, please approach the Conductor on the train.
Owing to uneven platforms passengers should take extra care at Davenport station.
Owing to uneven platforms passengers should take extra care at Dove Holes station.
For passengers who need assistance please speak to a member of station staff or contact the Northern Passenger Assistance team on 0800 138 5560.
The ticket vending machines are out of order at Eaglescliffe station.
There is no lighting at the station at Earlestown station.
No lighting on platform 4 and 5
Owing to uneven platforms passengers should take extra care on platform 2 at Euxton Balshaw Lane station.
There are currently no ticket selling facilities at this station. Station staff are on-site and able to offer assistance.
There is no lighting at the station. Staff are in attendance at Goldthorpe station.
The ticket vending machines are out of order at Goole station.
Conductors working through Grange-Over-Sands please note,there is no passenger assistance at this station from now to 13:15 today.Please provide assistance when requested by customers.
Thank you.The ticket office will be closed from 06:15 on 09/03/2026 until 13:15 on 13/03/2026 at Hag Fold station.
When the ticket office is closed, customers are advised to purchase their ticket from the ticket vending machines or from the Northern app prior to boarding the train. Customers wishing to pay using cash are advised to collect a 'Promise To Pay' voucher from the ticket vending machine main menu, and present this to the Conductor on the train who will be happy to issue the required tickets. If this is not available, please approach the Conductor on the train.
At Hapton station, the following issues have been reported:
There is no lighting on platform 2.
The customer information system on platform 2 is out of order.Due to a power fault affecting the lighting and Customer Information System on Platform 2, Customers are requested to take extra care when moving about the station.
There is no lighting at the station at Hapton station.
At Hartlepool station, the following issues have been reported:
The ticket vending machines are out of order.
The ticket office is also unable to issue tickets due to a system fault. Please purchase a ticket from the conductor on board your service.Owing to uneven surface on platform 1 passengers should take extra care at Hoscar station.
The lifts will be out of order between platforms 2 and platform3 from 20:36 on 10/03/2026 until further notice at Huyton station.
Customers who require step free access at this station should speak to a member of staff, or contact the Northern Customer Experience Centre on 0800 200 6060 for further assistance.
At Huyton station, the following issues have been reported:
There is no lighting on platform 3. Trains are not calling there.
Services are being diverted to platform 4Due to a fault with the lighting at the Manchester End of Platform 1, Customers are advised to take extra care.
There is no lighting at the station at Hyde North station.
There is no lighting at the station. Staff are in attendance at Ilkley station.
At Kearsley station, the following issues have been reported:
There is no lighting on platform 2.
Due to a fault with the lighting on Platform 2, Customers are requested to take extra care when moving about the station.Owing to uneven surfaces on platform 1, passengers should take extra care at Kearsley station.
At Lancaster station, the following issues have been reported:
Step free access will be unavailable at the station between platforms 4 & 5 and the overbridge from 06/03/2026 until further notice.
The lifts will be out of order between platforms 4 & 5 and the overbridge from 06/03/2026 until further notice.Customers who require step free access at this station should speak to a member of station staff or contact the Northern Customer Experience Centre on 0800 200 6060 for further assistance.
There is no lighting on platform 2. Staff are in attendance at Lostock Gralam station.
At Manchester Victoria station, the following issues have been reported:
Various toilets at the station are out of order.
Due to refurbishment works, the toilets at Manchester Victoria will be out of use from Monday 23rd February until Tuesday 31st March.
Temporary Toilets have been provided, and can be found outside the main station entrance, towards the ramp for the AO Arena.
Accessible Toilet Facilities at the station have not changed.The lifts will be out of order between platforms 4/5 and the rest of the station from 07:00 on 11/03/2026 until further notice at Manchester Victoria station.
For passengers who need assistance please speak to a member of station staff or contact the Northern Passenger Assistance team on 0800 138 5560.
The ticket office will be closed from 13:25 on 11/03/2026 until 07:05 on 13/03/2026 at Redcar Central station.
When the ticket office is closed, customers are advised to purchase their ticket from the ticket vending machines or from the Northern app prior to boarding the train. Customers wishing to pay using cash are advised to collect a 'Promise To Pay' voucher from the ticket vending machine main menu, and present this to the Conductor on the train who will be happy to issue the required tickets. If this is not available, please approach the Conductor on the train.
At Retford station, the following issues have been reported:
The lifts will be out of order between Platform 4 and Exit from now until further notice.
The lift on platform 4 is currently out of service.Customers who require step free access at this station should speak to a member of staff, or contact the Northern Customer Experience Centre on 0800 200 6060 for further assistance.
The ticket office will be closed from 12:00 on 12/03/2026 until the end of the day at Rose Hill Marple station.
When the ticket office is closed, customers are advised to purchase their ticket from the ticket vending machines or from the Northern app prior to boarding the train. Customers wishing to pay using cash are advised to collect a 'Promise To Pay' voucher from the ticket vending machine main menu, and present this to the Conductor on the train who will be happy to issue the required tickets. If this is not available, please approach the Conductor on the train.
The ticket office will be closed from 07:20 on 08/03/2026 until 14:44 on 13/03/2026 at St Annes-On-The-Sea station.
When the ticket office is closed, customers are advised to purchase their ticket from the ticket vending machines or from the Northern app prior to boarding the train. Customers wishing to pay using cash are advised to collect a 'Promise To Pay' voucher from the ticket vending machine main menu, and present this to the Conductor on the train who will be happy to issue the required tickets. If this is not available, please approach the Conductor on the train.
The ticket office will be closed from 12:00 on 12/03/2026 until 22:30 on 12/03/2026 at Wigan Wallgate station.
When the ticket office is closed, customers are advised to purchase their ticket from the ticket vending machines or from the Northern app prior to boarding the train. Customers wishing to pay using cash are advised to collect a 'Promise To Pay' voucher from the ticket vending machine main menu, and present this to the Conductor on the train who will be happy to issue the required tickets. If this is not available, please approach the Conductor on the train.
Customer information during disruption
Feedback from customers consistently tells us that the flow of information about train services that are experiencing disruption is a priority for them, and is an area we need to focus on more strongly. Whilst it is recognised that Northern has the responsibility for managing our relationship with our customers, the interconnected nature of the rail industry means that a coordinated approach with industry partners to the customer information during major delays/disruptions is appropriate and important.
Whilst we always try our best to make your journey as simple as possible, we understand that sometimes things don’t always go to plan when travelling by rail.
The Smarter Information programme
Customers across the rail industry tell us that this is an area we need to improve, which is why Northern has been working closely with other train operators, Network Rail and the Rail Delivery Group as part of the Smarter Information programme.
This programme aims to achieve a step change in customer experience through providing you with improved information, when and how you wish to receive it.
Across the rail industry, we have now agreed a set of pledges, which outline what you can expect, before, during and after your journey.
What do the Customer Information Pledges say?
The customer information pledges:
- Show we care by listening to our customers and putting their needs first
- Commit to a set of guiding principles that will bring real consistency to customers who choose to travel by train
- Bring together best practices from across the rail industry and other industries to support you during disruption, enabling you to get to your destination as quickly as possible
You can view the Rail Delivery Group customer information pledges here
Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.
Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.
