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  • Line updates (1)

    • Last Updated 30/09/2025 12:10

      Due to urgent repairs to the railway between Corkickle and Whitehaven the line is closed.

      Impact

      Train services running through these stations will be terminated at Corkickle and restarted from Whitehaven. Disruption is expected until the end of the day on 31/01/26.

      Customer advice

      Services between Corkickle and Whitehaven are being disrupted due to urgent repairs the railway.
      Network Rail continue to complete the works on Bransty Tunnel, Whitehaven. The line is closed between Corkickle and Whitehaven (in both directions). Disruption is until further notice, once a time frame for works to be completed has been set we will update our customers.

      Effect on service:
      Train services are unable to run between Corkickle and Whitehaven (in both directions).
      Train services between Lancaster/Barrow-in-Furness and Carlisle will terminate at Corkickle and restart between Whitehaven and Carlisle.
      Train services between Carlisle and Barrow-in-Furness/Lancaster will terminate at Whitehaven and restart at Corkickle.
      Rail replacement buses will operate between Corkickle and Whitehaven (in both directions),

      Replacement transport:
      Road transport will operate between Corkickle and Whitehaven.
      Please speak to station staff, see on-line journey planners or consult Customer Information Screens for departure times.
      Please see station information posters for the location of bus pick up points.
      Journey times may be extended by up to 60 minutes whilst travelling by road transport.

      Additional Info

      For customers on station platforms, please listen for announcements or consult Customer Information Screens for up-to-date train running information.
      For live real time journey updates on board your train please visit journeycheck.com/northern, message us on X.com @northernassist (between 06:00 and 22:00), or search for #NorthernUpdates
      If the train you have a ticket for is cancelled, you can travel on any Northern or TransPennine Express within 2 hours before or after your cancelled service was due to depart.
      If you require any connecting services, please check information screens, visit www.nationalrail.co.uk/journey-planner/ or speak to a member of staff where available.
      If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting www.northernrailway.co.uk/delay-repay

    Improvement works

    • Improvement work timetable
      11 November
      -
      13 December 2025
      Download timetable PDF

  • Line updates (1)

    • Last Updated 03/09/2025 00:16

      Due to urgent repairs to a bridge at South Bank:
      How does it affect your service:
      Train services running through this station will be running non stop between Middlesbrough and Redcar Central. South Bank will not be served. Disruption is expected until 16:00 28/06.
      Our advice to our customers:
      Services between Middlesbrough and Saltburn are currently being disrupted due to an unsafe footbridge at South Bank.
      Effect on service:
      Middlesbrough to Saltburn services will not call at South Bank, in this direction only.
      Road Transport details.
      To assist customers to complete their journey, a shuttle bus has been provided between Middlesbrough, South Bank & Redcar Central. This will be operated by E-Travel.
      Customers at South Bank travelling towards Saltburn should board the shuttle service and then connect at Redcar Central for Northern services towards Saltburn.
      Journey times will be extended by 10 minutes whilst travelling by road transport.
      Please see station information posters for the bus pick up points.
      Other places to get more information:
      For customers on station platforms, please listen for announcements or consult Customer Information Screens for up to date train running information.
      For live real time journey updates, please visit journeycheck.com/northern or X (tweet) our team @northernassist
      To re-plan your journey please visit nationalrail.co.uk
      If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting www.northernrailway.co.uk/delayrepay #NorthernUpdates

  • Line updates (1)

    • Last Updated 30/09/2025 12:10

      Due to urgent repairs to the railway between Corkickle and Whitehaven the line is closed.

      Impact

      Train services running through these stations will be terminated at Corkickle and restarted from Whitehaven. Disruption is expected until the end of the day on 31/01/26.

      Customer advice

      Services between Corkickle and Whitehaven are being disrupted due to urgent repairs the railway.
      Network Rail continue to complete the works on Bransty Tunnel, Whitehaven. The line is closed between Corkickle and Whitehaven (in both directions). Disruption is until further notice, once a time frame for works to be completed has been set we will update our customers.

      Effect on service:
      Train services are unable to run between Corkickle and Whitehaven (in both directions).
      Train services between Lancaster/Barrow-in-Furness and Carlisle will terminate at Corkickle and restart between Whitehaven and Carlisle.
      Train services between Carlisle and Barrow-in-Furness/Lancaster will terminate at Whitehaven and restart at Corkickle.
      Rail replacement buses will operate between Corkickle and Whitehaven (in both directions),

      Replacement transport:
      Road transport will operate between Corkickle and Whitehaven.
      Please speak to station staff, see on-line journey planners or consult Customer Information Screens for departure times.
      Please see station information posters for the location of bus pick up points.
      Journey times may be extended by up to 60 minutes whilst travelling by road transport.

      Additional Info

      For customers on station platforms, please listen for announcements or consult Customer Information Screens for up-to-date train running information.
      For live real time journey updates on board your train please visit journeycheck.com/northern, message us on X.com @northernassist (between 06:00 and 22:00), or search for #NorthernUpdates
      If the train you have a ticket for is cancelled, you can travel on any Northern or TransPennine Express within 2 hours before or after your cancelled service was due to depart.
      If you require any connecting services, please check information screens, visit www.nationalrail.co.uk/journey-planner/ or speak to a member of staff where available.
      If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting www.northernrailway.co.uk/delay-repay

    Improvement works

    • Improvement work timetable
      11 November
      -
      13 December 2025
      Download timetable PDF

  • Line updates (1)

    • Last Updated 03/09/2025 00:16

      Due to urgent repairs to a bridge at South Bank:
      How does it affect your service:
      Train services running through this station will be running non stop between Middlesbrough and Redcar Central. South Bank will not be served. Disruption is expected until 16:00 28/06.
      Our advice to our customers:
      Services between Middlesbrough and Saltburn are currently being disrupted due to an unsafe footbridge at South Bank.
      Effect on service:
      Middlesbrough to Saltburn services will not call at South Bank, in this direction only.
      Road Transport details.
      To assist customers to complete their journey, a shuttle bus has been provided between Middlesbrough, South Bank & Redcar Central. This will be operated by E-Travel.
      Customers at South Bank travelling towards Saltburn should board the shuttle service and then connect at Redcar Central for Northern services towards Saltburn.
      Journey times will be extended by 10 minutes whilst travelling by road transport.
      Please see station information posters for the bus pick up points.
      Other places to get more information:
      For customers on station platforms, please listen for announcements or consult Customer Information Screens for up to date train running information.
      For live real time journey updates, please visit journeycheck.com/northern or X (tweet) our team @northernassist
      To re-plan your journey please visit nationalrail.co.uk
      If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting www.northernrailway.co.uk/delayrepay #NorthernUpdates

  • Line updates (1)

    • Last Updated 03/09/2025 00:16

      Due to urgent repairs to a bridge at South Bank:
      How does it affect your service:
      Train services running through this station will be running non stop between Middlesbrough and Redcar Central. South Bank will not be served. Disruption is expected until 16:00 28/06.
      Our advice to our customers:
      Services between Middlesbrough and Saltburn are currently being disrupted due to an unsafe footbridge at South Bank.
      Effect on service:
      Middlesbrough to Saltburn services will not call at South Bank, in this direction only.
      Road Transport details.
      To assist customers to complete their journey, a shuttle bus has been provided between Middlesbrough, South Bank & Redcar Central. This will be operated by E-Travel.
      Customers at South Bank travelling towards Saltburn should board the shuttle service and then connect at Redcar Central for Northern services towards Saltburn.
      Journey times will be extended by 10 minutes whilst travelling by road transport.
      Please see station information posters for the bus pick up points.
      Other places to get more information:
      For customers on station platforms, please listen for announcements or consult Customer Information Screens for up to date train running information.
      For live real time journey updates, please visit journeycheck.com/northern or X (tweet) our team @northernassist
      To re-plan your journey please visit nationalrail.co.uk
      If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting www.northernrailway.co.uk/delayrepay #NorthernUpdates

  • Engineering works (4)

    • Last Updated 08/10/2025 18:51

      Planned engineering work will take place between Manchester Piccadilly/Glossop and Hadfield, and between Sheffield and Manchester Piccadilly via New Mills Central from 23:35, Monday 17 November 2025 to 05:15, Friday 21 November 2025.
      All lines will be blocked.
      Some services will be diverted, replaced by buses between Chinley and Manchester Piccadilly and revised. The 22:47 (not Friday), Sheffield to Manchester Piccadilly service will not call at New Mills Central, Strines, Marple, Romiley, Bredbury, Brinnington, Reddish North, Ryder Brow, Belle Vue and Ashburys, and will call additionally at Stockport.
      A bus will be provided from Chinley to Manchester Piccadilly to serve intermediate stations.
      The 23:18 (not Friday), New Mills Central to Manchester Piccadilly will be bus replaced throughout.
      The 23:25 (not Friday), Manchester Piccadilly to New Mills Central service will be bus replaced throughout.
      The 23:29 (not Friday), Manchester Piccadilly to Glossop service will not run.
      A bus will be provided between Manchester Piccadilly and Hadfield calling at Ashburys, Gorton, Guide Bridge, Flowery Field, Newton for Hyde, Godley, Glossop and Dinting. A mini-bus will be provided between Godley and Hadfield in both direction calling at Hattersley, Broadbottom, Glossop and Dinting.

      Customer Advice:
      Normal journey times are extended by approximately 60 minutes. Please allow extra time for your journey.
      Please check station information posters or online for the location of the bus pick up points.
      For customers requiring mobility travel assistance please call us on 0800 138 5560 (Text Relay 18001 0800 138 5560).

    • Last Updated 08/10/2025 18:52

      Planned engineering work will take place between Manchester Piccadilly and Macclesfield, and between Manchester Piccadilly and Chester via Altrincham from 23:35, Monday 17 November 2025 to 05:15, Friday 21 November 2025.
      All lines will be blocked.
      Some services will be revised. The 23:16 (not Friday), Manchester Piccadilly to Macclesfield service will not run. The 21:55 Blackpool North to Manchester Airport service will be extended to Macclesfield in its place.
      The 23:37 (not Friday), Manchester Piccadilly to Manchester Airport service will not run. The 22:22 Blackpool North to Manchester Airport service will call additionally at Mauldeth Road, Burnage, East Didsbury, Gatley and Heald Green.
      The 23:13 (not Friday), Manchester Piccadilly to Chester service will depart at 23:11 and run earlier than normally advertised to Stockport.
      Customer Advice:
      Normal journey times are extended by approximately 60 minutes. Please allow extra time for your journey.
      Please check station information posters or online for the location of the bus pick up points.
      For customers requiring mobility travel assistance please call us on 0800 138 5560 (Text Relay 18001 0800 138 5560).

    • Last Updated 08/10/2025 18:52

      Planned engineering work will take place between Blackburn and Clitheroe from 23:40, Monday 17 November 2025 to 05:55, Friday 21 November 2025.
      All lines will be blocked.
      Some services will be revised. The 21:52 (not Friday), Rochdale to Clitheroe service will terminate at Blackburn. A bus will be provided from Blackburn to Clitheroe.
      The 2342 (not Friday), Clitheroe to Blackburn service will be bus replaced throughout.
      Customer Advice:
      Normal journey times are extended by approximately 45 minutes. Please allow extra time for your journey.
      Please check station information posters or online for the location of the bus pick up points.
      For customers requiring mobility travel assistance please call us on 0800 138 5560 (Text Relay 18001 0800 138 5560).

    • Last Updated 08/10/2025 18:52

      Planned engineering work will take place between Manchester Piccadilly/Manchester Victoria and Liverpool Lime Street via Wilmslow and Newton-Le-Willows from 23:45, Monday 17 November 2025 to 05:05, Thursday 20 November 2025.
      All lines will be blocked.
      Some services will be replaced by buses throughout and revised. The 22:43 (Monday, Tuesday, Wednesday only), Wilmslow to Liverpool Lime Street service will terminate at Manchester Oxford Road.
      A bus will be provided from Manchester Piccadilly to Liverpool Lime Street.
      The 23:30 (Monday, Tuesday, Wednesday only), Liverpool Lime Street to Manchester Victoria service will be bus replaced throughout.
      Customer Advice:
      Normal journey times are extended by approximately 60 minutes. Please allow extra time for your journey.
      Please check station information posters or online for the location of the bus pick up points.
      For customers requiring mobility travel assistance please call us on 0800 138 5560 (Text Relay 18001 0800 138 5560).

  • All other routes have a good service. For live updates see our journey check page.

Stations

  • Owing to uneven platforms passengers should take extra care at Adlington Cheshire station.

    Customers are advised that there have been loose paving slabs reports on Platform 2 at this station. Customers are requested to take care when boarding/alighting trains, and moving about the station.

  • The ticket office is closed at Altrincham station.

    When the ticket office is closed, customers are advised to purchase their ticket from the ticket vending machines or from the Northern app prior to boarding the train. Customers wishing to pay using cash are advised to collect a 'Promise To Pay' voucher from the ticket vending machine main menu, and present this to the Conductor on the train who will be happy to issue the required tickets. If this is not available, please approach the Conductor on the train.

  • Owing to uneven platforms passengers should take extra care at Ashburys station.

  • The ticket vending machines are out of order at Ashington station.

    Customers who require a ticket are advised to purchase from the Northern App . if you wish to pay using cash, please purchase your ticket from the conductor on board the train.

  • Owing to uneven platforms passengers should take extra care at Blackpool South station.

  • The ticket office will be closed :
    From 06:30 on 19/11/2025 until the end of the day
    From 06:30 on 20/11/2025 until the end of the day
    From 06:30 on 21/11/2025 until the end of the day
    From 07:30 on 22/11/2025 until the end of the day at Bramhall station.

    When the ticket office is closed, customers are advised to purchase their ticket from the ticket vending machines or from the Northern app prior to boarding the train. Customers wishing to pay using cash are advised to collect a 'Promise To Pay' voucher from the ticket vending machine main menu, and present this to the Conductor on the train who will be happy to issue the required tickets. If this is not available, please approach the Conductor on the train.

  • The ticket office is closed at Bramhall station.

    When the ticket office is closed, customers are advised to purchase their ticket from the ticket vending machines or from the Northern app prior to boarding the train. Customers wishing to pay using cash are advised to collect a 'Promise To Pay' voucher from the ticket vending machine main menu, and present this to the Conductor on the train who will be happy to issue the required tickets. If this is not available, please approach the Conductor on the train.

  • The ticket office will be closed from 13:30 on 15/11/2025 until further notice at Brinnington station.

  • At Broad Green station, the following issues have been reported:
    The ticket office is closed.
    Owing to uneven surfaces passengers should take extra care.
    Due to on-going refurbishment work the ticket office at this station will be closed until further notice. A ticket vending machine is available.

    When the ticket office is closed, customers are advised to purchase their ticket from the ticket vending machines or from the Northern app prior to boarding the train. Customers wishing to pay using cash are advised to collect a 'Promise To Pay' voucher from the ticket vending machine main menu, and present this to the Conductor on the train who will be happy to issue the required tickets. If this is not available, please approach the Conductor on the train.

  • At Broad Green station, the following issues have been reported:
    The ticket vending machines are out of order.
    The customer information system on the platforms is out of order.

    There are currently no ticket selling facilities at this station. Station staff are on-site and able to offer assistance.

  • At Dinting station, the following issues have been reported:
    Owing to uneven platforms passengers should take extra care.
    The ticket vending machines are out of order.
    Customers are advised to board and alight trains using the middle doors of the train at Dinting due to loose platform edge stones. Network Rail are aware of the issue and will repair the stones as quickly as possible.

  • There is no lighting at the station at Disley station.

  • At Edge Hill station, the following issues have been reported:
    There is no lighting on the platforms.
    Due to a fault, there is no lighting on platforms 2 and 3.
    Customers are advised to take care when alighting services here.

    For passengers who need assistance please speak to a member of station staff or contact the Northern Passenger Assistance team on 0800 138 5560.

  • At Fairfield station, the following issues have been reported:
    Owing to uneven platforms passengers should take extra care.
    Reports of loose coping stones on the platform edge at Platform 1

  • The ticket office will be closed from now until further notice at Flixton station.

    When the ticket office is closed, customers are advised to purchase their ticket from the ticket vending machines or from the Northern app prior to boarding the train. Customers wishing to pay using cash are advised to collect a 'Promise To Pay' voucher from the ticket vending machine main menu, and present this to the Conductor on the train who will be happy to issue the required tickets. If this is not available, please approach the Conductor on the train.

  • Owing to uneven platforms passengers should take extra care at Gorton station.

  • Owing to uneven platforms passengers should take extra care at Hadfield station.

  • Owing to uneven surfaces passengers should take extra care at Hall I' Th' Wood station.

  • The ticket office will be closed :
    From 07:30 on 20/11/2025 until the end of the day
    From 07:30 on 22/11/2025 until the end of the day at Handforth station.

    When the ticket office is closed, customers are advised to purchase their ticket from the ticket vending machines or from the Northern app prior to boarding the train. Customers wishing to pay using cash are advised to collect a 'Promise To Pay' voucher from the ticket vending machine main menu, and present this to the Conductor on the train who will be happy to issue the required tickets. If this is not available, please approach the Conductor on the train.

  • The ticket office will be closed :
    From 06:25 on 18/11/2025 until the end of the day
    From 06:25 on 19/11/2025 until the end of the day
    From 06:25 on 20/11/2025 until the end of the day
    From 06:25 on 21/11/2025 until the end of the day
    From 07:15 on 22/11/2025 until the end of the day at Holmes Chapel station.

    When the ticket office is closed, customers are advised to purchase their ticket from the ticket vending machines or from the Northern app prior to boarding the train. Customers wishing to pay using cash are advised to collect a 'Promise To Pay' voucher from the ticket vending machine main menu, and present this to the Conductor on the train who will be happy to issue the required tickets. If this is not available, please approach the Conductor on the train.

  • At Horwich Parkway station, the following issues have been reported:
    The ticket vending machines are out of order.
    Due to a system fault, the ticket vending machines are currently unable to issue any tickets.

  • Owing to uneven surface on platform 1 passengers should take extra care at Hoscar station.

  • At Huyton station, the following issues have been reported:
    The lifts will be out of order from now until further notice.
    The lift on platform 4 is currently out of order

    Customers who require step free access at this station should speak to a member of staff, or contact the Northern Customer Experience Centre on 0800 200 6060 for further assistance.

  • Customers are advised that a fence panel on Platform 2 has blown onto the platform, exposing a drop to the road below.
    Please avoid the area and take care when on the platform.

  • Owing to uneven platforms passengers should take extra care at Hyde Central station.

    Reports of platform 2 loose coping stones near the entrance of the station

  • The lifts will be out of order between Platform 3 and the overbridge from 06:16 on 14/10/2025 until further notice at Lancaster station.

    The lift between the overbridge and platform 3 is currently out of service. Customers who require step free access at this station should speak to a member of staff, or contact the Northern Customer Experience Centre on 0800 200 6060 for further assistance. Step free access is available by an alternative walking route, please speak to station staff for further assistance.

  • Owing to uneven platforms passengers should take extra care at Littleborough station.

  • Owing to uneven platforms passengers should take extra care at Mossley Hill station.

  • At Northwich station, the following issues have been reported:
    The ticket office will be closed from 21:58 on 01/07/2025 until 23:59 on 31/12/2025.
    Due to ongoing refurbishment work, the station ticket office will be closed until the end of 2025. Ticket vending machines are available and staff are on site to assist between 07:00-12:30 Monday to Saturday.

  • The ticket vending machines are out of order at Orrell station.

  • Owing to uneven coping stone on platform 1 passengers should take extra care at Prescot station.

  • Rochdale station has no platform staffing.

    For passengers who need assistance please speak to a member of station staff or contact the Northern Passenger Assistance team on 0800 138 5560.

  • Owing to uneven platforms passengers should take extra care at Smithy Bridge station.

    Passengers should take extra care on Platform 1 at this station due to loose coping stones.

  • Owing to a broken fence on Platform 2 passengers should take extra care at Smithy Bridge station.

  • There is no lighting on the platforms at South Elmsall station.

    Due to a fault with the lighting on the platforms, passengers should take extra care when using this station.

  • Owing to uneven surfaces passengers should take extra care at St Annes-On-The-Sea station.

  • Owing to uneven surfaces passengers should take extra care at Todmorden station.

  • The ticket office is unable to process credit/debit card payments.

  • Owing to uneven platforms passengers should take extra care at West Allerton station.

  • Owing to uneven platforms passengers should take extra care at Wigton station.

  • Due to a system fault, the booking office staff are currently unable to issue any tickets.
    Customers wishing to purchase tickets can do so from the ticket vending machine at the station or via the Northern App.
    Customers who are wishing to pay for their tickets using cash are advised to collect a 'Promise To Pay' voucher from the ticket vending machine main menu & present this to the on train conductor who will be happy to issue the required tickets.

Passenger Information during Disruption

Feedback from customers consistently tells us that the flow of information about train services that are experiencing disruption is a priority for them and is an area we need to focus on more strongly. Whilst it is recognised the Northern have the responsibility for managing their relationship with their own customers, the interconnected nature of the rail industry dictates that a coordinated approach to the provision of passenger information during major delays/disruption is appropriate and important.

Customer information pledges

Whilst we always try our best to make your journey as simple as possible, we understand that, sometimes things don’t always go to plan when travelling by rail.

Customers across rail industry, tell us that this is an area, we need to improve, which is why Northern has been working closely with other train operators, Network Rail and the Rail Delivery group as part of the Smarter information programme.

The Smarter information programme

This programme aims to achieve a step change in customer experience through providing you with improved information, when and how you wish to receive it.

Across the rail industry, we have now agreed a set of pledges, which outline what you can expect, before, during and after your journey.

What do the Customer Information Pledges say?

The customer information pledges

  • Show we care by listening to our customers and putting their needs first
  • Commit to a set of guiding principles that will bring real consistency to customers who choose to travel by train
  • Bring together best practice from across the rail industry and other industries, to support you during disruption, enabling you to get to your destination as quickly as possible

You can view the Rail Delivery Group customer information pledges here

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Streamline your journey and get tickets straight to your phone. Making your journey contact-free.

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