The route status and colour coding below relate only to the next hour of our services. For information beyond that timeframe, please visit National Rail Enquiries.
Stay one step ahead of travel disruption
Currently there are 22 route disruptions and 37 station updates
Routes
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Line updates (1)
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Last Updated 06/02/2026 15:25
Due to urgent repairs to a bridge at South Bank:
Impact
Train services running through this station will be running non stop between Middlesbrough and Redcar Central. South Bank will not be served. Disruption is expected until 16:00 28/06.
Customer advice
Services between Middlesbrough and Saltburn are currently being disrupted due to an unsafe footbridge at South Bank.
Effect on service:
Middlesbrough to Saltburn services will not call at South Bank, in this direction only.
Road Transport details.
To assist customers to complete their journey, a shuttle bus has been provided between Middlesbrough, South Bank & Redcar Central. This will be operated by E-Travel.
Customers at South Bank travelling towards Saltburn should board the shuttle service and then connect at Redcar Central for Northern services towards Saltburn.
Journey times will be extended by 10 minutes whilst travelling by road transport.
Please see station information posters for the bus pick up points.Additional Info
For customers on station platforms, please listen for announcements or consult Customer Information Screens for up to date train running information.
For live real time journey updates, please visit journeycheck.com/northern or X (tweet) our team @northernassist
To re-plan your journey please visit nationalrail.co.uk
If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting www.northernrailway.co.uk/delayrepay #NorthernUpdates
Engineering works (1)
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Last Updated 07/03/2026 05:12
Planned engineering work will take place between Darlington and Saltburn from 00:01, Saturday 14 March 2026 to 05:00, Monday 16 March 2026.
All lines will be closed.
All services will be replaced by buses between Darlington and Saltburn. Saturday 14 and Sunday 15 March:
The following service changes will apply:
Bishop Auckland to Saltburn: Trains will terminate at Darlington.
Saltburn to Bishop Auckland: Trains will start from Darlington.
Buses will be provided between Darlington and Saltburn in both directions.
Customer Advice:
Normal journey times will be extended. Please allow extra time for your journey.
Please check station information posters or online for the location of the bus pick up points.
For customers requiring mobility travel assistance please call us on 0800 138 5560 (Text Relay 18001 0800 138 5560).
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Line updates (1)
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Last Updated 13/03/2026 09:31
Following a fault on a train between Manchester Piccadilly and Stockport all lines have now reopened.
Impact
Train services running to and from these stations are returning to normal. Disruption is expected until 11:00 13/03.
Customer advice
What's happened?
Following disruption between Manchester Piccadilly and Stockport due to a fault with a train all lines have now re-opened.
The faulty train has now moved into Manchester Piccadilly Station.
How does this affect my journey?
Train services may still be subject to delays and possible cancellations on the following routes in both directions as the train service returns to normal working:
Manchester Piccadilly - Crewe.
Manchester Piccadilly - Stoke on Trent.
Manchester Piccadilly - Manchester Airport.
Manchester - Liverpool Lime Street.
Manchester Airport - Blackpool North.
What should I do?
You can travel on the next Northern service to your destination, where available.
You can also travel on :
Cross Country services at no extra cost between Manchester Piccadilly and Stoke on Trent in both directions.
Transport for Wales services at no extra cost between Manchester Piccadilly and Chester in both directions.
Please note that other train operators may also be affected by disruption please check your whole journey before travelling.
Northern train ticket restrictions have been lifted in the affected areas, including Advance and Peak restrictions, during this disruption. Restrictions will be reinstated once the disruption ends.
Replacement transport:
Road transport is not currently required.Additional Info
For customers on station platforms, please listen for announcements or consult Customer Information Screens for up-to-date train running information.
For real time journey updates on your phone visit https://www.northernrailway.co.uk/service-updatesor use our app.
To re-plan your journey please visit nationalrail.co.uk.
If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting www.northernrailway.co.uk/delayrepay.
If you need to speak to someone, you can message us on X or Facebook, @northernassist or using web chat at www.northernrailway.co.uk
Train cancellations (1)
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Last Updated 13/03/2026 08:40
09:55 Stoke-On-Trent to Manchester Piccadilly due 10:50 will be cancelled.
This is due to a fault on a train.
Further Info
We apologise for the cancellation of this service today.
If the train you have a ticket for is cancelled, you can travel on any Northern, TransPennine Express and East Midlands Railway service within 2 hours before or after your cancelled service was due to depart.
If you require any connecting services, please check information screens, visit www.nationalrail.co.uk/journey-planner or speak to a member of staff where available.
You can message us on X.com, @northernassist (between 06:00 and 22:00) or search for #NorthernUpdates.
If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting www.northernrailway.co.uk/delay-repay.
Formation alerts (3)
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Last Updated 13/03/2026 09:11
Facilities on the 08:55 Stoke-On-Trent to Manchester Piccadilly due 09:50.
Will be formed of 4 coaches instead of 3.
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Last Updated 13/03/2026 09:11
Facilities on the 10:46 Manchester Piccadilly to Stoke-On-Trent due 11:39.
This train will now be formed of the usual number of coaches.
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Last Updated 13/03/2026 09:11
Facilities on the 11:55 Stoke-On-Trent to Manchester Piccadilly due 12:50.
This train will now be formed of the usual number of coaches.
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Other train service updates (1)
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Last Updated 13/03/2026 08:58
08:29 Manchester Airport to Windermere due 10:41 is being delayed at Manchester Piccadilly and is now expected to be 15 minutes late.
This is due to a broken down train.
Further Info
We apologise for the delay to your train service today.
If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting www.northernrailway.co.uk/delay-repay.
You can message us on X.com, @northernassist (between 06:00 and 22:00) or search for #NorthernUpdates.
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Line updates (1)
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Last Updated 13/03/2026 09:31
Following a fault on a train between Manchester Piccadilly and Stockport all lines have now reopened.
Impact
Train services running to and from these stations are returning to normal. Disruption is expected until 11:00 13/03.
Customer advice
What's happened?
Following disruption between Manchester Piccadilly and Stockport due to a fault with a train all lines have now re-opened.
The faulty train has now moved into Manchester Piccadilly Station.
How does this affect my journey?
Train services may still be subject to delays and possible cancellations on the following routes in both directions as the train service returns to normal working:
Manchester Piccadilly - Crewe.
Manchester Piccadilly - Stoke on Trent.
Manchester Piccadilly - Manchester Airport.
Manchester - Liverpool Lime Street.
Manchester Airport - Blackpool North.
What should I do?
You can travel on the next Northern service to your destination, where available.
You can also travel on :
Cross Country services at no extra cost between Manchester Piccadilly and Stoke on Trent in both directions.
Transport for Wales services at no extra cost between Manchester Piccadilly and Chester in both directions.
Please note that other train operators may also be affected by disruption please check your whole journey before travelling.
Northern train ticket restrictions have been lifted in the affected areas, including Advance and Peak restrictions, during this disruption. Restrictions will be reinstated once the disruption ends.
Replacement transport:
Road transport is not currently required.Additional Info
For customers on station platforms, please listen for announcements or consult Customer Information Screens for up-to-date train running information.
For real time journey updates on your phone visit https://www.northernrailway.co.uk/service-updatesor use our app.
To re-plan your journey please visit nationalrail.co.uk.
If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting www.northernrailway.co.uk/delayrepay.
If you need to speak to someone, you can message us on X or Facebook, @northernassist or using web chat at www.northernrailway.co.uk
Formation alerts (10)
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Last Updated 13/03/2026 06:36
Facilities on the 15:51 Manchester Piccadilly to Buxton due 16:53.
Will be formed of 2 coaches instead of 4.
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Last Updated 13/03/2026 06:39
Facilities on the 16:46 Buxton to Manchester Piccadilly due 17:47.
Will be formed of 2 coaches instead of 4.
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Last Updated 13/03/2026 05:51
Facilities on the 09:20 Manchester Piccadilly to Buxton due 10:20.
This is due to a fault on a train.
Will be formed of 2 coaches instead of 4.
Further Info
We apologise for the delay to your train service today.
If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting www.northernrailway.co.uk/delay-repay.
You can message us on X.com, @northernassist (between 06:00 and 22:00) or search for #NorthernUpdates. -
Last Updated 13/03/2026 06:36
Facilities on the 17:16 Buxton to Manchester Piccadilly due 18:15.
Will be formed of 2 coaches instead of 4.
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Last Updated 13/03/2026 05:34
Facilities on the 09:51 Manchester Piccadilly to Buxton due 10:53.
This is due to a fault on a train.
Will be formed of 2 coaches instead of 4.
Further Info
We apologise for the delay to your train service today.
If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting www.northernrailway.co.uk/delay-repay.
You can message us on X.com, @northernassist (between 06:00 and 22:00) or search for #NorthernUpdates. -
Last Updated 13/03/2026 06:36
Facilities on the 20:13 Buxton to Manchester Piccadilly due 21:16.
Will be formed of 2 coaches instead of 4.
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Last Updated 13/03/2026 06:46
Facilities on the 23:10 Manchester Piccadilly to Buxton due 00:09.
Will be formed of 2 coaches instead of 4.
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Last Updated 13/03/2026 06:39
Facilities on the 18:20 Manchester Piccadilly to Buxton due 19:21.
Will be formed of 2 coaches instead of 4.
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Last Updated 13/03/2026 06:36
Facilities on the 12:46 Buxton to Manchester Piccadilly due 13:47.
Will be formed of 2 coaches instead of 4.
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Last Updated 13/03/2026 06:36
Facilities on the 18:51 Manchester Piccadilly to Buxton due 19:55.
Will be formed of 2 coaches instead of 4.
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Line updates (1)
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Last Updated 13/03/2026 09:31
Following a fault on a train between Manchester Piccadilly and Stockport all lines have now reopened.
Impact
Train services running to and from these stations are returning to normal. Disruption is expected until 11:00 13/03.
Customer advice
What's happened?
Following disruption between Manchester Piccadilly and Stockport due to a fault with a train all lines have now re-opened.
The faulty train has now moved into Manchester Piccadilly Station.
How does this affect my journey?
Train services may still be subject to delays and possible cancellations on the following routes in both directions as the train service returns to normal working:
Manchester Piccadilly - Crewe.
Manchester Piccadilly - Stoke on Trent.
Manchester Piccadilly - Manchester Airport.
Manchester - Liverpool Lime Street.
Manchester Airport - Blackpool North.
What should I do?
You can travel on the next Northern service to your destination, where available.
You can also travel on :
Cross Country services at no extra cost between Manchester Piccadilly and Stoke on Trent in both directions.
Transport for Wales services at no extra cost between Manchester Piccadilly and Chester in both directions.
Please note that other train operators may also be affected by disruption please check your whole journey before travelling.
Northern train ticket restrictions have been lifted in the affected areas, including Advance and Peak restrictions, during this disruption. Restrictions will be reinstated once the disruption ends.
Replacement transport:
Road transport is not currently required.Additional Info
For customers on station platforms, please listen for announcements or consult Customer Information Screens for up-to-date train running information.
For real time journey updates on your phone visit https://www.northernrailway.co.uk/service-updatesor use our app.
To re-plan your journey please visit nationalrail.co.uk.
If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting www.northernrailway.co.uk/delayrepay.
If you need to speak to someone, you can message us on X or Facebook, @northernassist or using web chat at www.northernrailway.co.uk
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Line updates (1)
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Last Updated 13/03/2026 09:31
Following a fault on a train between Manchester Piccadilly and Stockport all lines have now reopened.
Impact
Train services running to and from these stations are returning to normal. Disruption is expected until 11:00 13/03.
Customer advice
What's happened?
Following disruption between Manchester Piccadilly and Stockport due to a fault with a train all lines have now re-opened.
The faulty train has now moved into Manchester Piccadilly Station.
How does this affect my journey?
Train services may still be subject to delays and possible cancellations on the following routes in both directions as the train service returns to normal working:
Manchester Piccadilly - Crewe.
Manchester Piccadilly - Stoke on Trent.
Manchester Piccadilly - Manchester Airport.
Manchester - Liverpool Lime Street.
Manchester Airport - Blackpool North.
What should I do?
You can travel on the next Northern service to your destination, where available.
You can also travel on :
Cross Country services at no extra cost between Manchester Piccadilly and Stoke on Trent in both directions.
Transport for Wales services at no extra cost between Manchester Piccadilly and Chester in both directions.
Please note that other train operators may also be affected by disruption please check your whole journey before travelling.
Northern train ticket restrictions have been lifted in the affected areas, including Advance and Peak restrictions, during this disruption. Restrictions will be reinstated once the disruption ends.
Replacement transport:
Road transport is not currently required.Additional Info
For customers on station platforms, please listen for announcements or consult Customer Information Screens for up-to-date train running information.
For real time journey updates on your phone visit https://www.northernrailway.co.uk/service-updatesor use our app.
To re-plan your journey please visit nationalrail.co.uk.
If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting www.northernrailway.co.uk/delayrepay.
If you need to speak to someone, you can message us on X or Facebook, @northernassist or using web chat at www.northernrailway.co.uk
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Formation alerts (4)
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Last Updated 13/03/2026 06:58
Facilities on the 17:17 Leeds to Wigan Wallgate due 19:40.
Will be formed of 2 coaches instead of 3.
Further Info
.
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Last Updated 13/03/2026 06:58
Facilities on the 08:49 Wigan Wallgate to Leeds due 11:04.
Will be formed of 2 coaches instead of 3.
Further Info
.
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Last Updated 13/03/2026 06:58
Facilities on the 11:17 Leeds to Wigan Wallgate due 13:40.
Will be formed of 2 coaches instead of 3.
Further Info
.
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Last Updated 13/03/2026 06:58
Facilities on the 14:49 Wigan Wallgate to Leeds due 17:04.
Will be formed of 2 coaches instead of 3.
Further Info
.
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Formation alerts (24)
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Last Updated 13/03/2026 07:02
Facilities on the 09:27 Chester to Leeds due 11:47.
Will be formed of 2 coaches instead of 4.
Further Info
.
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Last Updated 13/03/2026 07:13
Facilities on the 11:42 Leeds to Chester due 14:01.
Will be formed of 2 coaches instead of 4.
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Last Updated 13/03/2026 07:02
Facilities on the 12:12 Leeds to Manchester Victoria due 13:28.
Will be formed of 2 coaches instead of 4.
Further Info
.
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Last Updated 13/03/2026 07:13
Facilities on the 17:12 Leeds to Manchester Victoria due 18:34.
Will be formed of 2 coaches instead of 4.
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Last Updated 13/03/2026 07:06
Facilities on the 16:27 Chester to Leeds due 18:41.
Will be formed of 2 coaches instead of 4.
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Last Updated 13/03/2026 07:06
Facilities on the 13:42 Leeds to Chester due 16:01.
Will be formed of 2 coaches instead of 4.
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Last Updated 13/03/2026 07:13
Facilities on the 20:42 Leeds to Manchester Victoria due 22:04.
Will be formed of 2 coaches instead of 4.
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Last Updated 13/03/2026 07:02
Facilities on the 21:12 Leeds to Manchester Victoria due 22:29.
Will be formed of 2 coaches instead of 4.
Further Info
.
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Last Updated 13/03/2026 06:58
Facilities on the 20:49 Wigan Wallgate to Leeds due 22:58.
Will be formed of 2 coaches instead of 3.
Further Info
.
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Last Updated 13/03/2026 07:13
Facilities on the 22:57 Manchester Victoria to Leeds due 00:15.
Will be formed of 2 coaches instead of 4.
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Last Updated 13/03/2026 07:06
Facilities on the 11:57 Manchester Victoria to Leeds due 13:22.
Will be formed of 2 coaches instead of 4.
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Last Updated 13/03/2026 06:58
Facilities on the 14:49 Wigan Wallgate to Leeds due 17:04.
Will be formed of 2 coaches instead of 3.
Further Info
.
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Last Updated 13/03/2026 07:13
Facilities on the 18:57 Manchester Victoria to Leeds due 20:15.
Will be formed of 2 coaches instead of 4.
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Last Updated 13/03/2026 07:02
Facilities on the 13:57 Manchester Victoria to Leeds due 15:18.
Will be formed of 2 coaches instead of 4.
Further Info
.
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Last Updated 13/03/2026 07:06
Facilities on the 19:12 Leeds to Manchester Victoria due 20:29.
Will be formed of 2 coaches instead of 4.
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Last Updated 13/03/2026 07:06
Facilities on the 10:12 Leeds to Manchester Victoria due 11:29.
Will be formed of 2 coaches instead of 4.
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Last Updated 13/03/2026 07:02
Facilities on the 18:23 Chester to Leeds due 20:48.
Will be formed of 2 coaches instead of 4.
Further Info
.
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Last Updated 13/03/2026 06:58
Facilities on the 17:17 Leeds to Wigan Wallgate due 19:40.
Will be formed of 2 coaches instead of 3.
Further Info
.
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Last Updated 13/03/2026 06:58
Facilities on the 08:49 Wigan Wallgate to Leeds due 11:04.
Will be formed of 2 coaches instead of 3.
Further Info
.
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Last Updated 13/03/2026 06:58
Facilities on the 11:17 Leeds to Wigan Wallgate due 13:40.
Will be formed of 2 coaches instead of 3.
Further Info
.
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Last Updated 13/03/2026 07:06
Facilities on the 20:57 Manchester Victoria to Leeds due 22:15.
Will be formed of 2 coaches instead of 4.
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Last Updated 13/03/2026 07:13
Facilities on the 14:26 Chester to Leeds due 16:41.
Will be formed of 2 coaches instead of 4.
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Last Updated 13/03/2026 07:02
Facilities on the 15:42 Leeds to Chester due 18:09.
Will be formed of 2 coaches instead of 4.
Further Info
.
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Last Updated 13/03/2026 07:13
Facilities on the 09:57 Manchester Victoria to Leeds due 11:16.
Will be formed of 2 coaches instead of 4.
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Formation alerts (8)
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Last Updated 13/03/2026 06:49
Facilities on the 15:22 Liverpool Lime Street to Manchester Oxford Road due 16:33.
Will be formed of 2 coaches instead of 4.
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Last Updated 13/03/2026 06:49
Facilities on the 18:22 Liverpool Lime Street to Manchester Oxford Road due 19:33.
Will be formed of 2 coaches instead of 4.
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Last Updated 13/03/2026 06:49
Facilities on the 09:22 Liverpool Lime Street to Manchester Oxford Road due 10:33.
Will be formed of 2 coaches instead of 4.
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Last Updated 13/03/2026 06:49
Facilities on the 12:22 Liverpool Lime Street to Manchester Oxford Road due 13:33.
Will be formed of 2 coaches instead of 4.
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Last Updated 13/03/2026 06:49
Facilities on the 10:46 Manchester Oxford Road to Liverpool Lime Street due 11:55.
Will be formed of 2 coaches instead of 4.
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Last Updated 13/03/2026 06:49
Facilities on the 13:46 Manchester Oxford Road to Liverpool Lime Street due 14:55.
Will be formed of 2 coaches instead of 4.
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Last Updated 13/03/2026 06:49
Facilities on the 16:46 Manchester Oxford Road to Liverpool Lime Street due 17:55.
Will be formed of 2 coaches instead of 4.
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Last Updated 13/03/2026 06:49
Facilities on the 19:46 Manchester Oxford Road to Liverpool Lime Street due 20:55.
Will be formed of 2 coaches instead of 4.
Other train service updates (1)
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Last Updated 13/03/2026 09:28
09:46 Manchester Oxford Road to Liverpool Lime Street due 10:55 will be starting late from Manchester Oxford Road and is expected to be 7 minutes late.
This is due to train crew being delayed.
Further Info
We apologise for the delay to your train service today.
If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting www.northernrailway.co.uk/delay-repay.
You can message us on X.com, @northernassist (between 06:00 and 22:00) or search for #NorthernUpdates.
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Other train service updates (2)
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Last Updated 13/03/2026 09:06
08:32 Manchester Airport to Liverpool Lime Street due 09:53 is being delayed at Manchester Piccadilly and is now expected to be 15 minutes late.
This is due to a broken down train.
Further Info
We apologise for the delay to your train service today.
If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting www.northernrailway.co.uk/delay-repay.
You can message us on X.com, @northernassist (between 06:00 and 22:00) or search for #NorthernUpdates. -
Last Updated 13/03/2026 09:19
09:32 Manchester Airport to Liverpool Lime Street due 10:53 will no longer call at Heald Green, Gatley, East Didsbury, Burnage and Mauldeth Road.
This is due to a fault on a train.
Further Info
We apologise for the cancellation of this service today.
If the train you have a ticket for is cancelled, you can travel on any Northern, TransPennine Express or LNER service within 2 hours before or after your cancelled service was due to depart.
If you require any connecting services, please check information screens, visit www.nationalrail.co.uk/journey-planner/ or speak to a member of staff where available.
You can message us on X.com, @northernassist (between 06:00 and 22:00) or search for #NorthernUpdates.
If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting www.northernrailway.co.uk/delay-repay
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Formation alerts (8)
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Last Updated 13/03/2026 07:42
Facilities on the 10:25 Blackpool North to Manchester Airport due 12:00.
Will be formed of 3 coaches instead of 6.
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Last Updated 13/03/2026 07:42
Facilities on the 20:17 Manchester Airport to Blackpool North due 21:53.
Will be formed of 3 coaches instead of 6.
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Last Updated 13/03/2026 07:42
Facilities on the 22:23 Blackpool North to Manchester Airport due 00:02.
Will be formed of 3 coaches instead of 6.
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Last Updated 13/03/2026 07:42
Facilities on the 12:17 Manchester Airport to Blackpool North due 13:50.
Will be formed of 3 coaches instead of 6.
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Last Updated 13/03/2026 06:03
Facilities on the 08:17 Manchester Airport to Blackpool North due 09:53.
This is due to a fault on a train.
Will be formed of 3 coaches instead of 6.
Further Info
We apologise for the delay to your train service today.
If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting www.northernrailway.co.uk/delay-repay.
You can message us on X.com, @northernassist (between 06:00 and 22:00) or search for #NorthernUpdates. -
Last Updated 13/03/2026 07:42
Facilities on the 14:25 Blackpool North to Manchester Airport due 16:00.
Will be formed of 3 coaches instead of 6.
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Last Updated 13/03/2026 07:42
Facilities on the 16:17 Manchester Airport to Blackpool North due 17:53.
Will be formed of 3 coaches instead of 6.
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Last Updated 13/03/2026 07:42
Facilities on the 18:22 Blackpool North to Manchester Airport due 20:00.
Will be formed of 3 coaches instead of 6.
Other train service updates (1)
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Last Updated 13/03/2026 08:56
08:48 Manchester Airport to Blackpool North due 10:24 will be delayed at Manchester Oxford Road and is expected to be 5 minutes late.
This is due to a fault on a train.
Further Info
We apologise for the delay to your train service today.
If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting www.northernrailway.co.uk/delay-repay.
You can message us on X.com, @northernassist (between 06:00 and 22:00) or search for #NorthernUpdates.
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Other train service updates (1)
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Last Updated 13/03/2026 09:26
09:03 Southport to Manchester Oxford Road due 10:16 will no longer call at Ince, Hindley, Westhoughton and Bolton.
This is due to a late running train being in front of this one.
Further Info
We apologise for the cancellation of this service today.
If the train you have a ticket for is cancelled, you can travel on any Northern, TransPennine Express or LNER service within 2 hours before or after your cancelled service was due to depart.
If you require any connecting services, please check information screens, visit www.nationalrail.co.uk/journey-planner/ or speak to a member of staff where available.
You can message us on X.com, @northernassist (between 06:00 and 22:00) or search for #NorthernUpdates.
If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting www.northernrailway.co.uk/delay-repay
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Formation alerts (23)
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Last Updated 13/03/2026 06:57
Facilities on the 12:20 Blackburn to Headbolt Lane due 14:31.
Will be formed of 2 coaches instead of 4.
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Last Updated 13/03/2026 07:16
Facilities on the 15:20 Blackburn to Headbolt Lane due 17:41.
Will be formed of 2 coaches instead of 4.
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Last Updated 13/03/2026 06:57
Facilities on the 09:54 Headbolt Lane to Blackburn due 12:08.
Will be formed of 2 coaches instead of 4.
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Last Updated 13/03/2026 06:57
Facilities on the 19:48 Headbolt Lane to Blackburn due 22:10.
Will be formed of 2 coaches instead of 4.
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Last Updated 13/03/2026 06:30
Facilities on the 19:20 Blackburn to Wigan Wallgate due 21:13.
Will be formed of 2 coaches instead of 4.
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Last Updated 13/03/2026 06:58
Facilities on the 14:49 Wigan Wallgate to Leeds due 17:04.
Will be formed of 2 coaches instead of 3.
Further Info
.
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Last Updated 13/03/2026 07:16
Facilities on the 07:54 Headbolt Lane to Blackburn due 10:08.
Will be formed of 2 coaches instead of 4.
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Last Updated 13/03/2026 06:57
Facilities on the 22:20 Blackburn to Wigan Wallgate due 00:23.
Will be formed of 2 coaches instead of 4.
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Last Updated 13/03/2026 07:16
Facilities on the 10:20 Blackburn to Headbolt Lane due 12:41.
Will be formed of 2 coaches instead of 4.
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Last Updated 13/03/2026 06:30
Facilities on the 16:51 Headbolt Lane to Blackburn due 19:10.
Will be formed of 2 coaches instead of 4.
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Last Updated 13/03/2026 06:57
Facilities on the 14:39 Headbolt Lane to Blackburn due 17:11.
Will be formed of 2 coaches instead of 4.
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Last Updated 13/03/2026 06:58
Facilities on the 17:17 Leeds to Wigan Wallgate due 19:40.
Will be formed of 2 coaches instead of 3.
Further Info
.
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Last Updated 13/03/2026 07:16
Facilities on the 17:54 Headbolt Lane to Blackburn due 20:10.
Will be formed of 2 coaches instead of 4.
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Last Updated 13/03/2026 05:28
Facilities on the 09:20 Blackburn to Headbolt Lane due 11:41.
Will be formed of 2 coaches instead of 4.
Further Info
We apologise for the delay to your train service today.
If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting www.northernrailway.co.uk/delay-repay.
You can message us on X.com, @northernassist (between 06:00 and 22:00) or search for #NorthernUpdates. -
Last Updated 13/03/2026 06:58
Facilities on the 08:49 Wigan Wallgate to Leeds due 11:04.
Will be formed of 2 coaches instead of 3.
Further Info
.
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Last Updated 13/03/2026 06:58
Facilities on the 20:49 Wigan Wallgate to Leeds due 22:58.
Will be formed of 2 coaches instead of 3.
Further Info
.
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Last Updated 13/03/2026 06:58
Facilities on the 11:17 Leeds to Wigan Wallgate due 13:40.
Will be formed of 2 coaches instead of 3.
Further Info
.
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Last Updated 13/03/2026 06:57
Facilities on the 17:19 Blackburn to Headbolt Lane due 19:41.
Will be formed of 2 coaches instead of 4.
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Last Updated 13/03/2026 06:30
Facilities on the 14:20 Blackburn to Headbolt Lane due 16:41.
Will be formed of 2 coaches instead of 4.
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Last Updated 13/03/2026 07:16
Facilities on the 20:20 Blackburn to Wigan Wallgate due 22:13.
Will be formed of 2 coaches instead of 4.
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Last Updated 13/03/2026 07:16
Facilities on the 22:49 Wigan Wallgate to Rochdale due 23:57.
Will be formed of 2 coaches instead of 4.
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Last Updated 13/03/2026 06:30
Facilities on the 11:54 Headbolt Lane to Blackburn due 14:08.
Will be formed of 2 coaches instead of 4.
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Last Updated 13/03/2026 07:16
Facilities on the 12:54 Headbolt Lane to Blackburn due 15:08.
Will be formed of 2 coaches instead of 4.
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Formation alerts (16)
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Last Updated 13/03/2026 06:33
Facilities on the 11:22 Clitheroe to Rochdale due 13:01.
Will be formed of 2 coaches instead of 4.
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Last Updated 13/03/2026 06:33
Facilities on the 17:21 Rochdale to Clitheroe due 19:01.
Will be formed of 2 coaches instead of 4.
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Last Updated 13/03/2026 06:33
Facilities on the 15:22 Clitheroe to Rochdale due 17:02.
Will be formed of 2 coaches instead of 4.
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Last Updated 13/03/2026 06:55
Facilities on the 14:22 Clitheroe to Rochdale due 16:02.
Will be formed of 2 coaches instead of 4.
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Last Updated 13/03/2026 06:33
Facilities on the 13:21 Rochdale to Clitheroe due 15:00.
Will be formed of 2 coaches instead of 4.
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Last Updated 13/03/2026 06:01
Facilities on the 08:22 Rochdale to Clitheroe due 10:00.
This is due to a fault on a train.
Will be formed of 2 coaches instead of 4.
Further Info
We apologise for the delay to your train service today.
If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting www.northernrailway.co.uk/delay-repay.
You can message us on X.com, @northernassist (between 06:00 and 22:00) or search for #NorthernUpdates. -
Last Updated 13/03/2026 06:55
Facilities on the 22:39 Clitheroe to Manchester Victoria due 23:52.
Will be formed of 2 coaches instead of 4.
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Last Updated 13/03/2026 06:33
Facilities on the 23:42 Clitheroe to Blackburn due 00:04.
Will be formed of 2 coaches instead of 4.
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Last Updated 13/03/2026 06:33
Facilities on the 19:22 Clitheroe to Rochdale due 21:02.
Will be formed of 2 coaches instead of 4.
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Last Updated 13/03/2026 05:31
Facilities on the 09:21 Rochdale to Clitheroe due 10:59.
This is due to a fault on a train.
Will be formed of 2 coaches instead of 4.
Further Info
We apologise for the delay to your train service today.
If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting www.northernrailway.co.uk/delay-repay.
You can message us on X.com, @northernassist (between 06:00 and 22:00) or search for #NorthernUpdates. -
Last Updated 13/03/2026 06:55
Facilities on the 10:22 Clitheroe to Rochdale due 12:01.
Will be formed of 2 coaches instead of 4.
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Last Updated 13/03/2026 06:55
Facilities on the 16:21 Rochdale to Clitheroe due 18:00.
Will be formed of 2 coaches instead of 4.
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Last Updated 13/03/2026 06:55
Facilities on the 18:24 Clitheroe to Rochdale due 20:02.
Will be formed of 2 coaches instead of 4.
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Last Updated 13/03/2026 06:33
Facilities on the 21:52 Rochdale to Clitheroe due 23:28.
Will be formed of 2 coaches instead of 4.
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Last Updated 13/03/2026 06:55
Facilities on the 12:22 Rochdale to Clitheroe due 14:00.
Will be formed of 2 coaches instead of 4.
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Last Updated 13/03/2026 06:55
Facilities on the 20:21 Rochdale to Clitheroe due 22:00.
Will be formed of 2 coaches instead of 4.
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Formation alerts (13)
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Last Updated 13/03/2026 05:54
Facilities on the 10:18 Manchester Piccadilly to New Mills Central due 10:51.
This is due to a fault on a train.
Will be formed of 2 coaches instead of 4.
Further Info
We apologise for the delay to your train service today.
If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting www.northernrailway.co.uk/delay-repay.
You can message us on X.com, @northernassist (between 06:00 and 22:00) or search for #NorthernUpdates. -
Last Updated 13/03/2026 06:46
Facilities on the 20:34 New Mills Central to Manchester Piccadilly due 21:07.
Will be formed of 2 coaches instead of 4.
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Last Updated 13/03/2026 06:43
Facilities on the 17:35 Manchester Piccadilly to New Mills Central due 18:09.
Will be formed of 2 coaches instead of 4.
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Last Updated 13/03/2026 06:43
Facilities on the 11:34 New Mills Central to Manchester Piccadilly due 12:07.
Will be formed of 2 coaches instead of 4.
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Last Updated 13/03/2026 06:43
Facilities on the 16:18 Manchester Piccadilly to New Mills Central due 16:52.
Will be formed of 2 coaches instead of 4.
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Last Updated 13/03/2026 06:43
Facilities on the 18:34 New Mills Central to Manchester Piccadilly due 19:07.
Will be formed of 2 coaches instead of 4.
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Last Updated 13/03/2026 06:46
Facilities on the 22:26 New Mills Central to Manchester Piccadilly due 23:00.
Will be formed of 2 coaches instead of 4.
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Last Updated 13/03/2026 05:54
Facilities on the 09:34 New Mills Central to Manchester Piccadilly due 10:07.
This is due to a fault on a train.
Will be formed of 2 coaches instead of 4.
Further Info
We apologise for the delay to your train service today.
If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting www.northernrailway.co.uk/delay-repay.
You can message us on X.com, @northernassist (between 06:00 and 22:00) or search for #NorthernUpdates. -
Last Updated 13/03/2026 06:43
Facilities on the 15:34 New Mills Central to Manchester Piccadilly due 16:07.
Will be formed of 2 coaches instead of 4.
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Last Updated 13/03/2026 06:43
Facilities on the 12:18 Manchester Piccadilly to New Mills Central due 12:51.
Will be formed of 2 coaches instead of 4.
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Last Updated 13/03/2026 06:43
Facilities on the 13:34 New Mills Central to Manchester Piccadilly due 14:07.
Will be formed of 2 coaches instead of 4.
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Last Updated 13/03/2026 06:43
Facilities on the 19:18 Manchester Piccadilly to New Mills Central due 19:52.
Will be formed of 2 coaches instead of 4.
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Last Updated 13/03/2026 06:46
Facilities on the 21:15 Manchester Piccadilly to New Mills Central due 21:48.
Will be formed of 2 coaches instead of 4.
Other train service updates (1)
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Last Updated 13/03/2026 09:16
09:11 Rose Hill Marple to Manchester Piccadilly due 09:46 is being delayed at Rose Hill Marple and is now expected to be 9 minutes late.
This is due to a broken down train.
Further Info
We apologise for the delay to your train service today.
If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting www.northernrailway.co.uk/delay-repay.
You can message us on X.com, @northernassist (between 06:00 and 22:00) or search for #NorthernUpdates.
Engineering works (1)
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Last Updated 07/03/2026 05:12
Planned engineering work will take place between Chinley and Sheffield from 00:15, Saturday 14 March 2026 to 04:50, Monday 16 March 2026.
All lines will be closed.
All services will be replaced by buses between Chinley and Sheffield. Saturday 14 and Sunday 15 March:
The following service changes will apply:
Manchester Piccadilly to Sheffield: Trains will terminate at Chinley.
Sheffield to Manchester Piccadilly: Trains will start from Chinley.
Buses will be provided between Chinley and Sheffield (in both directions). Edale will be served by a minibus shuttle service from/to Hope.
Customer Advice:
Normal journey times will be extended. Please allow extra time for your journey.
Please check station information posters or online for the location of the bus pick up points.
For customers requiring mobility travel assistance please call us on 0800 138 5560 (Text Relay 18001 0800 138 5560).
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Formation alerts (1)
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Last Updated 13/03/2026 07:02
Facilities on the 15:42 Leeds to Chester due 18:09.
Will be formed of 2 coaches instead of 4.
Further Info
.
-
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Formation alerts (1)
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Last Updated 13/03/2026 06:57
Facilities on the 23:16 York to Leeds due 23:59.
Will be formed of 2 coaches instead of 3.
Further Info
.
-
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Formation alerts (1)
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Last Updated 13/03/2026 07:06
Facilities on the 22:30 Leeds to Sheffield due 23:43.
Will be formed of 2 coaches instead of 4.
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Formation alerts (1)
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Last Updated 13/03/2026 07:06
Facilities on the 22:30 Leeds to Sheffield due 23:43.
Will be formed of 2 coaches instead of 4.
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Formation alerts (11)
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Last Updated 13/03/2026 07:01
Facilities on the 12:58 Leeds to Knottingley due 13:35.
Will be formed of 2 coaches instead of 4.
Further Info
.
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Last Updated 13/03/2026 07:01
Facilities on the 11:29 Leeds to Knottingley due 12:11.
Will be formed of 2 coaches instead of 4.
Further Info
.
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Last Updated 13/03/2026 07:01
Facilities on the 09:16 Knottingley to Leeds due 09:53.
Will be formed of 2 coaches instead of 4.
Further Info
.
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Last Updated 13/03/2026 07:01
Facilities on the 14:29 Leeds to Knottingley due 15:11.
Will be formed of 2 coaches instead of 4.
Further Info
.
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Last Updated 13/03/2026 07:01
Facilities on the 16:40 Knottingley to Leeds due 17:25.
Will be formed of 2 coaches instead of 4.
Further Info
.
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Last Updated 13/03/2026 07:01
Facilities on the 09:58 Leeds to Knottingley due 10:35.
Will be formed of 2 coaches instead of 4.
Further Info
.
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Last Updated 13/03/2026 07:01
Facilities on the 12:16 Knottingley to Leeds due 12:54.
Will be formed of 2 coaches instead of 4.
Further Info
.
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Last Updated 13/03/2026 07:01
Facilities on the 10:40 Knottingley to Leeds due 11:25.
Will be formed of 2 coaches instead of 4.
Further Info
.
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Last Updated 13/03/2026 07:01
Facilities on the 15:16 Knottingley to Leeds due 15:54.
Will be formed of 2 coaches instead of 4.
Further Info
.
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Last Updated 13/03/2026 07:01
Facilities on the 13:40 Knottingley to Leeds due 14:25.
Will be formed of 2 coaches instead of 4.
Further Info
.
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Last Updated 13/03/2026 07:01
Facilities on the 15:58 Leeds to Knottingley due 16:35.
Will be formed of 2 coaches instead of 4.
Further Info
.
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Line updates (1)
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Last Updated 06/03/2026 06:37
Due to urgent repairs to the railway between Corkickle and Whitehaven the line is closed.
Impact
Train services running through these stations will be terminated at Corkickle and restarted from Whitehaven. Disruption is expected until the end of the day on 13/12/26.
Customer advice
Services between Corkickle and Whitehaven are being disrupted due to urgent repairs the railway.
Network Rail continue to complete the works on Bransty Tunnel, Whitehaven. The line is closed between Corkickle and Whitehaven (in both directions). Disruption is expected until December 2026.
Effect on service:
Train services are unable to run between Corkickle and Whitehaven (in both directions).
Train services between Lancaster/Barrow-in-Furness and Carlisle will terminate at Corkickle and restart between Whitehaven and Carlisle.
Train services between Carlisle and Barrow-in-Furness/Lancaster will terminate at Whitehaven and restart at Corkickle.
Rail replacement buses will operate between Corkickle and Whitehaven (in both directions),
Replacement transport:
Road transport will operate between Corkickle and Whitehaven.
Please speak to station staff, see on-line journey planners or consult Customer Information Screens for departure times.
Please see station information posters for the location of bus pick up points.
Journey times may be extended by up to 60 minutes whilst travelling by road transport.Additional Info
For customers on station platforms, please listen for announcements or consult Customer Information Screens for up-to-date train running information.
For live real time journey updates on board your train please visit journeycheck.com/northern, message us on X.com @northernassist (between 06:00 and 22:00), or search for #NorthernUpdates
If the train you have a ticket for is cancelled, you can travel on any Northern or TransPennine Express within 2 hours before or after your cancelled service was due to depart.
If you require any connecting services, please check information screens, visit www.nationalrail.co.uk/journey-planner/ or speak to a member of staff where available.
If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting www.northernrailway.co.uk/delay-repay
Formation alerts (10)
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Last Updated 13/03/2026 06:57
Facilities on the 08:19 Blackpool North to York due 10:57.
Will be formed of 2 coaches instead of 3.
Further Info
.
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Last Updated 13/03/2026 05:51
Facilities on the 09:27 Warrington Central to Manchester Oxford Road due 10:02.
This is due to a fault on a train.
Will be formed of 2 coaches instead of 4.
Further Info
We apologise for the delay to your train service today.
If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting www.northernrailway.co.uk/delay-repay.
You can message us on X.com, @northernassist (between 06:00 and 22:00) or search for #NorthernUpdates. -
Last Updated 13/03/2026 06:57
Facilities on the 11:24 York to Blackpool North due 14:04.
Will be formed of 2 coaches instead of 3.
Further Info
.
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Last Updated 13/03/2026 06:57
Facilities on the 14:19 Blackpool North to York due 16:57.
Will be formed of 2 coaches instead of 3.
Further Info
.
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Last Updated 13/03/2026 06:36
Facilities on the 14:20 Manchester Piccadilly to Hazel Grove due 14:44.
Will be formed of 2 coaches instead of 4.
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Last Updated 13/03/2026 06:36
Facilities on the 14:51 Hazel Grove to Manchester Piccadilly due 15:16.
Will be formed of 2 coaches instead of 4.
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Last Updated 13/03/2026 06:57
Facilities on the 17:24 York to Blackpool North due 20:04.
Will be formed of 2 coaches instead of 3.
Further Info
.
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Last Updated 13/03/2026 06:57
Facilities on the 20:19 Blackpool North to York due 23:08.
Will be formed of 2 coaches instead of 3.
Further Info
.
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Last Updated 13/03/2026 06:36
Facilities on the 21:51 Manchester Piccadilly to Hazel Grove due 22:15.
Will be formed of 2 coaches instead of 4.
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Last Updated 13/03/2026 06:36
Facilities on the 22:23 Hazel Grove to Manchester Piccadilly due 22:48.
Will be formed of 2 coaches instead of 4.
Other train service updates (2)
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Last Updated 13/03/2026 09:21
09:24 Southport to Stalybridge due 11:04 will no longer call at Meols Cop, Bescar Lane, New Lane, Burscough Bridge, Hoscar, Parbold, Appley Bridge and Gathurst.
It will be starting late from Southport and is expected to be 20 minutes late.
This is due to train crew being delayed.
Further Info
We apologise for the cancellation of this service today.
If the train you have a ticket for is cancelled, you can travel on any Northern, TransPennine Express or LNER service within 2 hours before or after your cancelled service was due to depart.
If you require any connecting services, please check information screens, visit www.nationalrail.co.uk/journey-planner/ or speak to a member of staff where available.
You can message us on X.com, @northernassist (between 06:00 and 22:00) or search for #NorthernUpdates.
If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting www.northernrailway.co.uk/delay-repay -
Last Updated 13/03/2026 09:27
10:30 Southport to Stalybridge due 12:04 will call additionally at Bescar Lane, New Lane and Hoscar.
This is due to the train making extra stops because a train was cancelled.
Further Info
We apologise for the delay to your train service today.
If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting www.northernrailway.co.uk/delay-repay.
You can message us on X.com, @northernassist (between 06:00 and 22:00) or search for #NorthernUpdates.
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All other routes have a good service. For live updates see our journey check page.
Stations
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Owing to uneven platforms passengers should take extra care at Accrington station.
Customers are advised that there have been loose Coping Stones reported on the Platform 2 edge at this station. Customers are requested to take care when boarding/alighting trains.
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The ticket office will be closed from 06:25 on 14/03/2026 until 13:25 on 14/03/2026 at Adlington Lancashire station.
When the ticket office is closed, customers are advised to purchase their ticket from the ticket vending machines or from the Northern app prior to boarding the train. Customers wishing to pay using cash are advised to collect a 'Promise To Pay' voucher from the ticket vending machine main menu, and present this to the Conductor on the train who will be happy to issue the required tickets. If this is not available, please approach the Conductor on the train.
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Owing to uneven platforms passengers should take extra care at Blackpool South station.
There is no lighting at the station. Staff are in attendance at Bolton-Upon-Dearne station.
There is no lighting on platform 2 at Bramhall station.
Customers are advised to take extra care when moving about the station, due to the lighting on platform 2 being reported as faulty.
The ticket office will be closed from now until the end of the day at Bridlington station.
There is a ticket vending machine at the station.
At Broad Green station, the following issues have been reported:
The ticket office is closed.
Owing to uneven surfaces passengers should take extra care.
Due to ongoing refurbishment work, the ticket office at this station will be closed until further notice. A ticket vending machine is available.When the ticket office is closed, customers are advised to purchase their ticket from the ticket vending machines or from the Northern app prior to boarding the train. Customers wishing to pay using cash are advised to collect a 'Promise To Pay' voucher from the ticket vending machine main menu, and present this to the Conductor on the train who will be happy to issue the required tickets. If this is not available, please approach the Conductor on the train.
Due to improvement works taking place, there are reduced parking facilities in place from 04/03/2026 until further notice.
There is no lighting on the platforms at Conisbrough station.
Due to a fault with the lighting on the platforms, passengers should take extra care when using this station.
There are currently no ticket selling facilities at this station.
Station staff are on-site and able to offer assistance.Customers are advised to purchase their ticket from the ticket vending machines or from the Northern app prior to boarding the train. Customers wishing to pay using cash are advised to collect a 'Promise To Pay' voucher from the ticket vending machine main menu, and present this to the Conductor on the train who will be happy to issue the required tickets. If this is not available, please approach the Conductor on the train.
Owing to uneven platforms passengers should take extra care at Davenport station.
Owing to uneven platforms passengers should take extra care at Dove Holes station.
For passengers who need assistance please speak to a member of station staff or contact the Northern Passenger Assistance team on 0800 138 5560.
The ticket office is closed at Driffield station.
There is a ticket vending machine at the station.
The ticket vending machines are out of order at Eaglescliffe station.
There is no lighting at the station at Earlestown station.
No lighting on platform 4 and 5
Owing to uneven platforms passengers should take extra care on platform 2 at Euxton Balshaw Lane station.
There are currently no ticket selling facilities at this station. Station staff are on-site and able to offer assistance.
There is no lighting at the station. Staff are in attendance at Goldthorpe station.
The ticket vending machines are out of order at Goole station.
Conductors working through Grange-Over-Sands please note,there is no passenger assistance at this station from now to 13:15 today.Please provide assistance when requested by customers.
Thank you.The ticket office will be closed from 06:15 on 09/03/2026 until 13:15 on 13/03/2026 at Hag Fold station.
When the ticket office is closed, customers are advised to purchase their ticket from the ticket vending machines or from the Northern app prior to boarding the train. Customers wishing to pay using cash are advised to collect a 'Promise To Pay' voucher from the ticket vending machine main menu, and present this to the Conductor on the train who will be happy to issue the required tickets. If this is not available, please approach the Conductor on the train.
There is no lighting at the station at Hapton station.
At Hapton station, the following issues have been reported:
There is no lighting on platform 2.
The customer information system on platform 2 is out of order.Due to a power fault affecting the lighting and Customer Information System on Platform 2, Customers are requested to take extra care when moving about the station.
At Hartlepool station, the following issues have been reported:
The ticket vending machines are out of order.
The ticket office is also unable to issue tickets due to a system fault. Please purchase a ticket from the conductor on board your service.The ticket office will be closed from now until the end of the day at Holmes Chapel station.
There is a ticket vending machine at the station.
Owing to uneven surface on platform 1 passengers should take extra care at Hoscar station.
At Huyton station, the following issues have been reported:
There is no lighting on platform 3. Trains are not calling there.
Services are being diverted to platform 4There is no lighting at the station at Hyde North station.
Due to a fault with the lighting at the Manchester End of Platform 1, Customers are advised to take extra care.
There is no lighting at the station. Staff are in attendance at Ilkley station.
Owing to uneven surfaces on platform 1, passengers should take extra care at Kearsley station.
At Kearsley station, the following issues have been reported:
There is no lighting on platform 2.
Due to a fault with the lighting on Platform 2, Customers are requested to take extra care when moving about the station.There is no lighting on platform 2. Staff are in attendance at Lostock Gralam station.
At Manchester Victoria station, the following issues have been reported:
Various toilets at the station are out of order.
Due to refurbishment works, the toilets at Manchester Victoria will be out of use from Monday 23rd February until Tuesday 31st March.
Temporary Toilets have been provided, and can be found outside the main station entrance, towards the ramp for the AO Arena.
Accessible Toilet Facilities at the station have not changed.The lifts will be out of order between platforms 4/5 and the rest of the station from 07:00 on 11/03/2026 until further notice at Manchester Victoria station.
For passengers who need assistance please speak to a member of station staff or contact the Northern Passenger Assistance team on 0800 138 5560.
At Retford station, the following issues have been reported:
The lifts will be out of order between Platform 4 and Exit from now until further notice.
The lift on platform 4 is currently out of service.Customers who require step free access at this station should speak to a member of staff, or contact the Northern Customer Experience Centre on 0800 200 6060 for further assistance.
The ticket office will be closed from 07:20 on 08/03/2026 until 14:44 on 13/03/2026 at St Annes-On-The-Sea station.
When the ticket office is closed, customers are advised to purchase their ticket from the ticket vending machines or from the Northern app prior to boarding the train. Customers wishing to pay using cash are advised to collect a 'Promise To Pay' voucher from the ticket vending machine main menu, and present this to the Conductor on the train who will be happy to issue the required tickets. If this is not available, please approach the Conductor on the train.
Customer information during disruption
Feedback from customers consistently tells us that the flow of information about train services that are experiencing disruption is a priority for them, and is an area we need to focus on more strongly. Whilst it is recognised that Northern has the responsibility for managing our relationship with our customers, the interconnected nature of the rail industry means that a coordinated approach with industry partners to the customer information during major delays/disruptions is appropriate and important.
Whilst we always try our best to make your journey as simple as possible, we understand that sometimes things don’t always go to plan when travelling by rail.
The Smarter Information programme
Customers across the rail industry tell us that this is an area we need to improve, which is why Northern has been working closely with other train operators, Network Rail and the Rail Delivery Group as part of the Smarter Information programme.
This programme aims to achieve a step change in customer experience through providing you with improved information, when and how you wish to receive it.
Across the rail industry, we have now agreed a set of pledges, which outline what you can expect, before, during and after your journey.
What do the Customer Information Pledges say?
The customer information pledges:
- Show we care by listening to our customers and putting their needs first
- Commit to a set of guiding principles that will bring real consistency to customers who choose to travel by train
- Bring together best practices from across the rail industry and other industries to support you during disruption, enabling you to get to your destination as quickly as possible
You can view the Rail Delivery Group customer information pledges here
Northern App
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Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.
