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Check before you travel

Please check your journey before setting out. 

You can check updates for all UK trains using the Northern App, website and journey checker tool below.

May bank holiday travel advice and disruption 

There will be changes to some Northern services due to engineering work over both May bank holiday weekends (3-5 and 24-26 May).

Most services will run as usual, but we ask that you check your journey before you travel as engineering works will affect some routes. 

May bank holiday travel information 

 

North West Sunday timetable update

If you’re planning a trip in the North West on a Sunday, please check journey planners before you head out.

Since Sundays are outside of conductors' regular working week, we've made some changes to the schedule. It's a good idea to check before you embark on your journey. 

A summary of the amended Sunday timetable is available on our information page.  

To check your journey, visit Northern's Journey Planner or the  National Rail website. 

What to do if your train is cancelled

If your Northern train is cancelled and you still want to travel to your planned destination, you don't need to purchase a new Northern ticket for that day. You can:

  • Get on another Northern train
  • Board any Transpennine Express or LNER train that's heading in the same direction (2 hours before or 2 hours after your cancelled service)
  • If you no longer wish to travel, you can Claim a full refund 

Additionally, on Sundays, if your train is cancelled,you can use the following services until Sunday 18 May.

  • Transport for Wales: Manchester - Chester, and Manchester - Crewe
  • East Midlands Railway: Liverpool - Warrington - Manchester and Manchester - Sheffield
  • Merseyrail: Liverpool - Hunts Cross and Liverpool - Southport

What to do if your train is delayed

If your train is delayed, we ask for your patience as we provide updates. You can check for updates using our App, website or the journey checker tool on this page. If you're at the station, you can speak to our colleagues or use our station screens.

You are only permitted to travel on another train if yours has been cancelled.

If your train is delayed by 15 minutes or more you are eligible to claim money back through Delay Repay.

Further support

Self-Serve

Our self-service options make it easy to get the assistance you need.

WhatsApp

WhatsApp is a stress-free way to access live train information on the go.

Delay Repay

If your train is delayed by 15 minutes or more, you can claim money back.
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Let us show you how to...

Additionally, we have created a series of instructional videos to assist you with booking assisted travel, getting travel updates, choosing the right ticket, understanding disruptions, claiming delay compensation, and how to reach out to us.

Watch our videos

Northern App

Streamline your journey and get tickets straight to your phone. Making your journey contact-free.

Northern App

Streamline your journey and get tickets straight to your phone. Making your journey contact-free.