Travel with confidence
Please continue to wear a face covering on our trains and at stations. Thank you for being considerate of other customers and our colleagues.
Book with confidence - Make changes fee free
You can amend date and time of Advanced tickets fee free up until 6pm the day before you travel, until 31/12/21.
Fare price difference may apply. Advance tickets purchased online can be exchanged for a voucher for future journey. Fee free changes also apply to Off-Peak and Anytime tickets, up to the date of departure.
Busy services - Summer 2021
We are expecting busier services, on certain routes over the next months, due to summer holiday travel. Please check before you travel and leave time for alternative trains where possible as some services may be busier than before.
Please continue to wear a face covering on our trains and at stations. For more information on public transport advice from the government click here.
Read our FAQs for COVID-19 travel questions answered.