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23 December to 03 Jan 2022 - Christmas New Year travel information 

Important information for customers travelling over Christmas 2021 and New Year

 
If you're planning to take the train over the Christmas and New Year period, please make sure you plan ahead and check times before you travel.

There will be changes to train services across the rail network over the holiday season.

 

Click here to plan a journey

  

Christmas Eve – 24th December 2021

Northern services will end from 19:00.

 

Christmas Day – 25th December 2021

No Northern services running.

 

Boxing Day – 26th December 2021

A limited service will operate Liverpool Lime Street – St. Helen’s Central. No other Northern services will operate.

 

27th December 2021 – 30th December 2021

Engineering works significantly affect journeys through Manchester and Leeds. Check your journey before you travel.

 

31st December 2021

Northern services will end from 19:00. Engineering works will also affect journeys through Manchester and Leeds. Check your journey before you travel.

 

1st January 2022

Normal services will operate on most routes but will start later than usual. No Northern services will operate in the North East.

Engineering works will also affect journeys through Manchester and Leeds. Check your journey before you travel.

 

2nd January 2022

Engineering works significantly affect journeys through Manchester and Leeds. Check your journey before you travel.

 

3rd January 2022

Engineering works significantly affect journeys through Manchester and Leeds. Check your journey before you travel.

 

Rail Replacement 

Rail replacement bus stop locations can be found on both the Useful Information Posters and, where installed, on dedicated green rail replacement posters at stations.

Please note rail replacement buses are unable to carry:

  • Heavy luggage
  • Non-folding bicycles, prams or scooters
  • Animals (other than registered assistance dogs).

Please note that hot food and drinks, alcoholic drinks cannot be consumed on bus services.

You can also visit the Help section for our current availability on accessible buses for planned engineering works.

 

Passenger Assist

Our Passenger Assist service is available from all affected stations for customers requiring mobility assistance. Where possible, we recommend booking assistance in advance by calling 0800 138 5560 (Text Relay 18001 0800 138 5560), 24 hours a day, 7 days a week or online. You can also book your travel assistance via the Passenger Assistance app

 

Travelling with us

Please check the latest travel restrictions before undertaking your journey.

Please continue to wear a face covering on our trains and at stations, in crowded spaces. Thank you for being considerate of other customers and our colleagues.

If you are showing any Coronavirus symptoms, however mild, you should self-isolate along with other members of your household. Check the latest Public Health England advice about coronavirus (COVID-19).