Until Monday 14 December
The train service to and from Rose Hill was temporarily suspended in September due to the challenges we have faced as a result of the COVID-19 pandemic. Many organisations have faced difficulties due to COVID-19 and the railway is no exception.
During the pandemic, training programmes were paused and there was an urgent need to begin this training again to enable us to provide a reliable and resilient railway service across Greater Manchester and beyond in the future.
Train operators have now been able to recommence training and through this, we have been able to restore a 90-minute timetable between Manchester Piccadilly and Rose Hill, Mondays to Saturdays.
Gorton, in addition to the re-introduced Manchester to Rose Hill service, will continue to be served by the Manchester to Hadfield and Glossop services.
We will continue to run the Ring and Ride pre-bookable taxi service and, between the hours of 1800 and 2100, a shuttle bus service in the Marple area.
A 90-minute timetable now runs between Manchester Piccadilly and Rose Hill on Mondays to Saturdays between 0700 and 1900.
Shuttle bus service
An accessible shuttle bus service continues to run Monday to Saturday at 1855, 1955 and 2053, linking Rose Hill, Marple and Romiley stations.
Ring and Ride taxi service
A Ring and Ride pre-bookable taxi service is available for customers holding a valid rail ticket, between 1800 and 2100. The Ring and Ride service should only be used where alternative transport options are not available. To book, use the station help-point or call our Customer Helpline on 0800 200 6060.
How does the Ring and Ride service work?
Q - Is there a timetable for the Ring and Ride service?
No - simply pre-book your journey as and when you require the service.
Q - How do I book the Ring and Ride service?
If you are at the station, use the station help point or you can book your journey by calling our Customer Helpline on 0800 200 6060 up to an hour before you travel.
Q - Who can use the Ring and Ride service?
Any customer with a valid rail ticket, bought via the app, at station ticket offices and vending machines. SystemOne Travelcards with rail travel will also be accepted. TfGM Disabled and TfGM Concessionary passes with rail travel added also accepted during normal pass travel hours.
Q - Where do I catch the Ring and Ride taxi service from?
The Ring and Ride service is not a door-to-door service, and therefore will only stop to pick up/set down at the stations as follows:
• Fairfield - station entrance on Booth Road
• Guide Bridge - station car park by platform 1
• Hyde North - station car park by platform 1
• Hyde Central - the station entrance at Great Norby Street
• Woodley - the station entrance on the A627 by the poster boards
• Bredbury - the station entrance by platform 1
• Romiley - the station entrance on Stockport Road
• Rose Hill - the station car park.
Please make sure that you are at the designated pick-up point in plenty of time.
Q - Will the train wait for me if the Ring and Ride taxi gets stuck in traffic?
No - unfortunately, this is not possible and you will need to get the next available train service. Please ensure that you submit a delay repay claim in the event that this happens.
Q - Will the Ring and Ride taxi wait for the train service?
Yes, as when you are booking a journey from a train service, we will ask you which train you are on in order to book the service for 5 minutes after your arrival at the interchange station of either Guide Bridge (for Fairfield / Hyde stations) or Bredbury (for Woodley).
Metrolink ticket acceptance
Customers holding a valid rail ticket, when travelling between Manchester and Fairfield can use Metrolink services between Droylsden and Manchester City Centre stations. For more information on Metrolink services, please visit tfgm.com/metrolink.
Our Passenger Assist service is available for customers requiring mobility assistance. Where possible, we recommend booking assistance in advance by calling 0800 138 5560 (Text Relay 18001 0800 138 5560), 24 hours a day, 7 days a week or book online.