Trains from Wigan Wallgate
to Chertsey
Book your tickets
Wigan Wallgate facilities
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Ticket office
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Ticket Office
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Prepurchase Collection
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Ticket Machine
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Smartcard Issued
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Smartcard Topup
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Smartcard Validator
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Smartcard Comments
More information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car Park
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Seated Area
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Waiting Room
yes and canopy/bkg hall
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Trolleys
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Station Buffet
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Toilets
Toilets are available using a RADAR key when the ticket office is open
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Accessible toilets
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Baby Change
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Telephones
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Wi Fi
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Rail replacement locations
Pick up/Drop off from Service bus stop on Wallgate
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CCTV
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Toilets
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Available
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Location
Toilets are available using a RADAR key when the ticket office is open
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Accessible toilets
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Staffing and customer services
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Staffing LevelFull time
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Lost property
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
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Information Available From StaffIf the station is not staffed please use our helpline 08002006060
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Information Services Open
Information available 24/7 through the customer experience centre 0800 200 6060
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Passenger Information SystemsDepartureScreens
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Customer Help Points
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Ticket gates
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Bicycle Facilities
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Spaces24
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ShelteredYes
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Cctv
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Location
Next to platform waiting room
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Annotation
10 cycle lockers and 14 cycle stands
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TypeLockers
Stands
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Accessibility
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Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff Help Available
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Induction Loop
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Accessible Ticket Machines
Accepts Cash & Cards
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Height Adjusted Ticket Office Counter
Ticket office staff make every effort to provide the assistance that disabled passengers require.
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Ramp For Train Access
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Accessible Taxis
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Accessible toilets
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Step Free Access
- Category A Station
- Scooter Friendly Station
- Please note there are no tactile pavings at this station
Level access into the ticket hall, down 30 steps onto the platform, or via a lift on the left inside the ticket hall. Please note Lifts are available 0515-2230 Monday to Saturday, and 0700-2130 Sunday. If you wish to travel to or from this station after these times, please call 0800 138 5560 for advice.
To find our more about travelling around this station, please see the 360 map click here
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Ticket Gates
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Impaired Mobility Set Down
No designated area is provided. The station front may be used for set down purposes.
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Station Message
The ticket office at Chertsey will be closed on Saturday 27 April 2024.
Chertsey facilities
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Ticket office
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Ticket Office
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Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes -
Ticket Machine
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Smartcard Issued
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Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard Validator
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Smartcard Comments
Chertsey ticket office can order new smartcards for collection and sell tickets to smartcards including Flexi Seasons.
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Penalty FaresPenalty fares apply for SW
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Facilities
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Car Park
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Seated Area
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Waiting Room
Heated area within the booking hall. Seating is compliant with code of practice.
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Station Buffet
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Toilets
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Accessible toilets
N/A
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Baby Change
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Telephones
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Wi Fi
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Rail replacement locations
Eastworth Road
Bus Stop B: buses towards Virginia Water.
Bus Stop C: Buses towards Weybridge and Woking.
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CCTV
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Toilets
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Accessible toilets
N/A
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Wifi
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Annotation
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Available
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Staffing and customer services
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Staffing LevelPart time
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Lost property
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Contact Detailshttps://www.southwesternrailway.com/contact-and-help/lost-property
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Open
Opening times are for the Lost Property office at London Waterloo. There is no Lost Property office at Chertsey.
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Information Available From StaffYes - from ticket office
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Passenger Information SystemsDepartureScreens
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Customer Help Points
Customer Help points are located on every platform
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Ticket gates
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Parking
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NameChertsey Car Park
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Spaces19
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ChargesOff-peak: £2.70
Per Hour: £1.00
Daily: £5.50
Weekly: £21.90
Monthly: £77.70
Three Monthly: £233.10
Annual: £777.00
Saturday: £2.70
Sunday: £2.00
Note:Ring Go Code 77467.
Hourly rate available from 1200 from Ring Go O N L Y.
Bank Holiday £2.70.
Off- Peak from 1200 Monday to Friday.
Weekend ticket available from 0001 Friday until 0359 Tuesday £8.10.
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Number Accessible Spaces1
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Accessible Car Park Equipment
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Cctv
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Bicycle Facilities
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Spaces16
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ShelteredYes
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Cctv
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TypeRacks
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Accessibility
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Helpline
0800 5282100
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff Help Available
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Induction Loop
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Accessible Ticket Machines
All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
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Ramp For Train Access
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Accessible Taxis
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Accessible toilets
N/A
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Step Free Access
Step-free category B1 Station. Level access to Platform 1 (for trains towards Weybridge). Step-free access to Platform 2 (for trains towards Virginia Water) via separate entrance and short ramp at approx 1:9 gradient. Step-free access between platforms via level crossing (full barrier).
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Ticket Gates
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Impaired Mobility Set Down
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Wheelchairs Available
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