Trains from Wigan North Western
to London Waterloo East
Book your tickets
Wigan North Western facilities
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Ticket office
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Ticket Office
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Prepurchase Collection
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Ticket Machine
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Smartcard Issued
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Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard Validator
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Penalty FaresPenalty fares apply for VT
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Facilities
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Car Park
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Seated Area
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Station Buffet
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Toilets
The National key toilet is located in the subway; these toilets are operated by a radar key.
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Accessible toilets
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Baby Change
Female toilets,Male toilets
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Telephones
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Wi Fi
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Shops
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Rail replacement locations
The Rail replacement bus pick up point can be found on the station car park.
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CCTV
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Toilets
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Available
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Location
The National key toilet is located in the subway; these toilets are operated by a radar key.
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Accessible toilets
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Wifi
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Annotation
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Available
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Staffing and customer services
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Staffing LevelFull time
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Lost property
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Contact Detailshttps://www.nationalrail.co.uk/
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Available
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Operator Name
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Information Available From StaffYes - from help point
Yes - from information point
Yes - from ticket office -
Passenger Information SystemsDeparture Screens
Announcements -
Customer Help Points
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Ticket gates
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Parking
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Contact Details
For information how to get to the car park, plus work out the cost of your stay, visit the Avanti West Coast website
Different rates apply to non rail users, please speak to a member of staff.
Url: https://www.nationalrail.co.uk/WN1 1BJ -
Operator NameAvanti West Coast
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NameStation Car Park
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Spaces442
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ChargesDaily: £12.50
Monthly: £166.00
Three Monthly: £374.00
Annual: £1,200.00
Saturday: £4.50
Sunday: £4.50
Note:For information how to get to the car park, plus work out the cost of your stay, visit the Avanti West Coast website**.**
Different rates apply to non rail users, please speak to a member of staff.
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Number Accessible Spaces15
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Accessible Car Park Equipment
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Cctv
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Bicycle Facilities
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Spaces60
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ShelteredYes
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Cctv
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Location
Behind the ticket office to the rear of the drop off area and Taxi rank
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TypeCompounds
Stands
Racks
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Accessibility
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Helpline
08000 158 123 (08000 158 124 Textphone)
https://www.nationalrail.co.uk/ -
Staff help available opening hoursMon-Sat 05:30 to 00:15
Sun 07:45 to 00:00 -
Induction Loop
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Accessible Ticket Machines
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Height Adjusted Ticket Office Counter
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Ramp For Train Access
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Accessible Taxis
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Accessible toilets
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Step Free Access
This station has step-free access to all platforms / the platform
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Ticket Gates
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Impaired Mobility Set Down
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Wheelchairs Available
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London Waterloo East facilities
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Ticket office
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Ticket Office
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Prepurchase Collection
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Ticket Machine
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Oystercard Topup
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Smartcard Issued
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Smartcard Topup
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Smartcard Validator
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Smartcard Comments
Seasons, Single and Return tickets are now available digitally on The Key. To find out more or apply online, go to www.southeasternrailway.co.uk/tickets/the-key or get a smartcard from all staffed Southeastern ticket offices.
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TravelcardZone 1
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Penalty FaresPenalty fares apply for SE
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Facilities
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Car Park
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Seated Area
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Waiting Room
Heated waiting room on Platform B and C Only available when staff present
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Station Buffet
Coffee shops and Selecta vending machines
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Toilets
Platform B and C - Available during staffing hours
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Accessible toilets
Platforms B and C - Available during staffing hours
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Baby Change
Only available when staff present
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Telephones
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Wi Fi
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Shops
newspapers
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Rail replacement locations
Bus alighting point in Sandell Street.
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CCTV
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Toilets
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Available
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Location
Platform B and C - Available during staffing hours
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Accessible toilets
Platforms B and C - Available during staffing hours
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Staffing and customer services
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Staffing LevelFull time
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Lost property
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Contact Details
Url: https://www.nationalrail.co.uk/0345 322 7021 -
Available
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Operator NameSoutheastern Customer Services
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Information Available From StaffYes - from help point
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Information Services Open
Train running Information and advice on how to get assistance available through the Help Point.
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help Points
On platforms and overbridge
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Ticket gates
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Bicycle Facilities
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Spaces0
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ShelteredNo
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Cctv
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Accessibility
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Helpline
0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524
https://www.nationalrail.co.uk/ -
Staff Help Available
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Induction Loop
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Accessible Ticket Machines
On overbridge from Waterloo Main station
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Ramp For Train Access
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Accessible Taxis
Accessible Black Cabs are available from the taxi rank adjacent to the Cab Road exit from Waterloo Main station.
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Accessible Public Telephones
Public telephones are not wheelchair accessible
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Accessible toilets
Platforms B and C - Available during staffing hours
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Step Free Access
Category B1. This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details - Step free access to Waterloo East is only through use of lift at Waterloo Main. Ramps access to the platforms is steep. There is no ticket office. Full ticket office facilities available in Waterloo Main station.
There is an entrance from Southwark underground station but this involves either steps or an escalator.
There is also a step only access available from the Sandall Street entrance onto the overbridge connection between Waterloo East and Waterloo main stations.
Taxis and direct road access only available from Waterloo main station which is connected via ramps and an overbridge to Waterloo East station.
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Ticket Gates
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Impaired Mobility Set Down
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Wheelchairs Available
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