Trains from Stoke-on-Trent
to London Waterloo
From £122.00
Stoke-on-Trent to London Waterlooby train on average takes 2 hrs 7 mins
Stoke-on-Trent to London Waterloo one way only
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Route info - Did you know!
- Trains depart every 30 minutes
- First train leaves Stoke-on-Trent at 06:53
- Last train leaves Stoke-on-Trent at 22:09
Book your tickets
Stoke-on-Trent to London Waterloo train times
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Station Message
Stoke-on-Trent station repair workPlease be aware scaffolding is being installed in different parts of the station to enable Network Rail to carry out work to repair the station"Щs roof and stonework. We"Щre sorry for the disruption during this time. If you need any extra assistance navigating the station, please speak to a member of the Avanti West Coast team.
Stoke-on-Trent facilities
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Ticket office
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Ticket Office
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Prepurchase Collection
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Ticket Machine
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Smartcard Issued
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Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard Validator
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Smartcard Comments
Validators on gates only. Ticket machines and booking office for pre purchased collection and only ticket machines for purchase
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Penalty FaresPenalty fares apply for VT
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Facilities
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Car Park
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First Class Lounge
There is currently no First Class lounge at this station
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Seated Area
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Waiting Room
Platforms 1 & 2
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Trolleys
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Station Buffet
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Toilets
The accessible toilets are located on Platform 1 and 2. The National key toilet is located on Platform 1; these toilets are operated by a radar key.
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Accessible toilets
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Baby Change
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Telephones
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Wi Fi
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Post Box
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Atm Machine
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Shops
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Rail replacement locations
Rail replacement coach services can be found at the front of the station.
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CCTV
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Toilets
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Available
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Location
The accessible toilets are located on Platform 1 and 2. The National key toilet is located on Platform 1; these toilets are operated by a radar key.
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Accessible toilets
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Wifi
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Available
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Staffing and customer services
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Staffing LevelFull time
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Lost property
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Contact Detailshttps://www.nationalrail.co.uk/
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Available
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Operator Name
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Information Available From StaffYes - from help point
Yes - from information point
Yes - from ticket office -
Passenger Information SystemsDeparture Screens
Arrival Screens
Announcements -
Customer Help Points
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Ticket gates
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Parking
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Car Park 1
Notes
For information how to get to the car park, plus work out the cost of your stay, visit the Avanti West Coast website
Different rates apply to non rail users, please speak to a member of staff.
Operator Name: Avanti West Coast
Name: Stoke on Trent Car Park 1 ( South End of Platform 1)
Spaces: 157
Number Accessible Spaces: 6
Accessible Car Park Equipment: No
Cctv: YesWebsite
https://www.nationalrail.co.uk/Opening Times
Mon-Sun 24hCharges
Daily: £12.50
Monthly: £132.00
Three Monthly: £374.00
Annual: £1,200.00
Saturday: £6.50
Sunday: £6.50
Note:For information how to get to the car park, plus work out the cost of your stay, visit the Avanti West Coast website
Different rates apply to non rail users, please speak to a member of staff.
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Car Park 2
Notes
For information how to get to the car park, plus work out the cost of your stay, visit the Avanti West Coast website.
Different rates apply to non rail users, please speak to a member of staff.
Operator Name: Avanti West Coast
Name: Stoke on Trent Car Park 2 ( North End of Platform 1)
Spaces: 24
Number Accessible Spaces: 0
Accessible Car Park Equipment: No
Cctv: YesWebsite
https://www.nationalrail.co.uk/Opening Times
Mon-Sun 24hCharges
Daily: £12.50
Monthly: £132.00
Three Monthly: £374.00
Annual: £1,200.00
Saturday: £6.50
Sunday: £6.50
Note:For information how to get to the car park, plus work out the cost of your stay, visit the Avanti West Coast website.
Different rates apply to non rail users, please speak to a member of staff.
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Car Park 3
Notes
For information how to get to the car park, plus work out the cost of your stay, visit the Avanti West Coast website
Different rates apply to non rail users, please speak to a member of staff.
Operator Name: Avanti West Coast
Name: Stoke on Trent Car Park 3 ( Adjacent to Platform 2/3)
Spaces: 308
Number Accessible Spaces: 15
Accessible Car Park Equipment: Yes
Cctv: YesWebsite
https://www.nationalrail.co.uk/Opening Times
Mon-Sun 24hCharges
Daily: £12.50
Monthly: £132.00
Three Monthly: £374.00
Annual: £1,200.00
Saturday: £6.50
Sunday: £6.50
Note:For information how to get to the car park, plus work out the cost of your stay, visit the Avanti West Coast website.
Different rates apply to non rail users, please speak to a member of staff.
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Bicycle Facilities
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Spaces88
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ShelteredYes
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Cctv
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Location
all platforms
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Annotation
The cycle hub on Platform 1 has space for 63 cycles. There are stands for 28 cycles on Platform 1 and a further 24 stands for cycles in Car Park 3 (Platform 2/3).
63 spaces in platform 1 cycle hub
14 hoops on platform 1 (2 x cycles per hoop = 28 spaces)
12 hoops in car park 3 (2 x cycles per hoop = 24 spaces)
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TypeCompounds
Lockers
Stands
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Accessibility
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Helpline
08000 158 123 (08000 158 124 Textphone)
https://www.nationalrail.co.uk/ -
Staff help available opening hoursMon-Fri 05:30 to 00:00
Sat 05:30 to 23:30
Sun 07:30 to 00:00 -
Induction Loop
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Accessible Ticket Machines
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Height Adjusted Ticket Office Counter
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Ramp For Train Access
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Accessible Taxis
By the North end of platform 1
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Accessible toilets
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Step Free Access
This station has step-free access to all platforms / the platform
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Ticket Gates
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Impaired Mobility Set Down
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Wheelchairs Available
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First Class lounge
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Details
There is currently no First Class lounge at this station
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Station Message
London Waterloo Station is currently getting it"Щs toilets refurbished. With an expected completion in summer 2024. During this time there are alternative toilet facilities available on cab road opposite exit 3, or in the Sidings shopping centre.
Some bicycle storage has been moved onto platforms 9/10, and 11/12, towards the far end of the platforms.
London Waterloo station is not open 24 hours, opening hours are detailed below, the station is closed overnight with no waiting facilities available.
London Waterloo facilities
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Ticket office
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Ticket Office
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Prepurchase Collection
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Ticket Machine
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Oystercard Topup
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Oyster Comments
Only Oyster pay as you go top-ups are available from self-service ticket machine(s)
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Smartcard Issued
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Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard Validator
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Smartcard Comments
London Waterloo ticket office can issue new smartcards and sell tickets to smartcards including Flexi Seasons.
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TravelcardZone 1
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Penalty FaresPenalty fares apply for NR
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Luggage
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Contact Detailshttps://www.left-baggage.co.uk/index/locations
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Available
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Operator NameExcess Baggage Company
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Facilities
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Car Park
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Seated Area
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Waiting Room
All platforms are partially or fully covered with a canopy.
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Station Buffet
Station concourse
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Toilets
The entrance to the public toilets is on the main concourse opposite platform 18, and these facilities have an accessible toilet and baby changing facilities. There is a another accessible toilet outside exit 3 operated by a RADAR key.
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Accessible toilets
The entrance to the public toilets is on the main concourse opposite platform 18, and these facilities have an accessible toilet and baby changing facilities. There is a another accessible toilet outside exit 3 operated by a RADAR key.
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Baby Change
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Telephones
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Wi Fi
Free public Wi-Fi is available at the station
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Post Box
Located on the concourse
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Atm Machine
Located on concourse
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Shops
A wide range of shops including convenience store, supermarket, pharmacy, newsagent, bookseller, clothing, gifts, travel accessories and passport photobooth.
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CCTV
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Toilets
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Available
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Location
The entrance to the public toilets is on the main concourse opposite platform 18, and these facilities have an accessible toilet and baby changing facilities. There is a another accessible toilet outside exit 3 operated by a RADAR key.
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Accessible toilets
The entrance to the public toilets is on the main concourse opposite platform 18, and these facilities have an accessible toilet and baby changing facilities. There is a another accessible toilet outside exit 3 operated by a RADAR key.
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Wifi
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Annotation
Free public Wi-Fi is available at the station
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Available
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Staffing and customer services
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Staffing LevelFull time
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Lost property
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Contact Details
Url: https://www.southwesternrailway.com/contact-and-help/lost-property0207 401 7861 -
Operator NameSouth Western Railway
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Information Available From StaffYes - from help point
Yes - from information point
Yes - from ticket office -
Information Services Open
Please be aware that the station is closed to the public overnight with no waiting facilities available.
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Passenger Information SystemsDeparture Screens
Arrival Screens
Announcements -
Customer Help Points
Passengers travelling on journeys from London Waterloo who require information or assistance are advised to approach a member of staff or visit the information point in the centre of the main concourse.
Staffed information points are located on the main concourse until 21:00 daily.
A map of Waterloo station is available from South Western Railway Assisted Travel team (0800 52 82 100)
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Ticket gates
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Parking
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Contact Details0345 165 2030
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Operator NameAPCOA Parking (UK) Limited
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NameStation Car Park
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Spaces27
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Number Accessible Spaces2
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Accessible Spaces Note
Parking is free for disabled passengers parking in disabled spaces displaying a valid International Blue Badge
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Accessible Car Park Equipment
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Cctv
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Bicycle Facilities
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Spaces573
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ShelteredNo
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Cctv
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Location
Cycle storage is located outside exit 3 on Station Approach / Cab Road.
Also available:
- on platforms 9 and 10
- on platforms 11 and 12
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Annotation
Please return to your bike within 2 weeks. Abandoned cycles are regularly removed from the racks and those that remain unclaimed are sent for disposal or donated to charitable schemes.
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TypeStands
Racks
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Accessibility
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Helpline
If you wish to book assistance but are not sure which train operator you are travelling with, you can call 0800 022 3720. On calling, you will be referred to the appropriate train operator.
https://www.nationalrail.co.uk/ -
Staff Help Available
Please visit the information point in the centre of the concourse for information and assistance.
Disability assistance can be arranged in advance by contacting South Western Railway on 0800 52 82 100 between 06:00 and 22:00 or by emailing [email protected]
It is preferred if assistance is arranged 24 hours in advance.
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Staff help available opening hoursMon-Fri 04:45 to 01:05
Sat 04:45 to 01:50
Sun 05:45 to 01:05 -
Induction Loop
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Accessible Ticket Machines
Ticket machines are located at various locations on the main concourse and are accessible to wheelchair users.
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Height Adjusted Ticket Office Counter
Two lowered ticket office counters can be found at windows 1 & 14 in the ticket office.
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Ramp For Train Access
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Accessible Taxis
Accessible taxis are available from the taxi rank on Cab Road / Station Approach
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Accessible toilets
The entrance to the public toilets is on the main concourse opposite platform 18, and these facilities have an accessible toilet and baby changing facilities. There is a another accessible toilet outside exit 3 operated by a RADAR key.
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Step Free Access
There is step free access from the main concourse to all platforms, shops and facilities.
Step free exits are exit 1 (Station approach), exit 2 (with a lift to Waterloo Road and lift access to the London Underground Jubilee line), and exit 3 for taxis and onward travel towards the South Bank.
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Ticket Gates
- There are ticket gates to all platforms.
- All platforms can be accessed by wide ticket gates.
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Impaired Mobility Set Down
Accessible bays are available near the taxi rank on Cab Road / Station Approach . For any assistance contact reception located next to drop off point on arrival. Passengers may also book assistance in advance by contacting South Western Railway Customer Services Centre on 0845 6000650. (Open 6am-10pm)
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Wheelchairs Available
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