Trains from Runcorn East
to Rayleigh
Book your tickets
Runcorn East facilities
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Ticket office
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Ticket Office
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Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes -
Ticket Machine
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Smartcard Issued
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Smartcard Topup
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Smartcard Validator
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Smartcard Comments
Load a pre-purchased season ticket onto a smartcard using the ticket vending machine.
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Penalty FaresPenalty fares apply for AW
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Facilities
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Car Park
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Seated Area
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Waiting Room
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Station Buffet
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Toilets
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Accessible toilets
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Baby Change
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Telephones
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Wi Fi
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Rail replacement locations
The rail replacement bus stop is on the main road near the station car park.
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CCTV
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Toilets
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Accessible toilets
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Staffing and customer services
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Staffing LevelPart time
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Lost property
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Contact Details
Url: https://www.nationalrail.co.uk/03333 211 202 -
Available
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Operator Name
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Information Available From StaffYes - from ticket office
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Passenger Information SystemsDeparture Screens
Arrival Screens
Announcements -
Customer Help Points
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Ticket gates
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Parking
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Contact Details
Url: https://www.nationalrail.co.uk/03333211202 -
Operator NameTransport for Wales
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NameStation Car Park
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Spaces50
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ChargesFree
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Number Accessible Spaces0
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Accessible Car Park Equipment
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Cctv
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Bicycle Facilities
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Spaces16
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ShelteredYes
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Cctv
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Location
A total of 16 spaces are provided at the station in two locations. Both platforms have a joint waiting/cycle shelter in which there are 4 Sheffield stands providing parking for up to 16 bicycles.
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TypeStands
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Accessibility
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Helpline
03333 211202
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 08:00 to 20:00
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Staff Help Available
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Induction Loop
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Accessible Ticket Machines
The ticket machine(s) do not accept cash. Payment is by major debit and credit cards only.
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Height Adjusted Ticket Office Counter
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Ramp For Train Access
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Accessible Taxis
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Accessible Public Telephones
Located outside the ticket office on the wall
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Nearest stations with more facilitiesWarrington Bank Quay
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Accessible toilets
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Step Free Access
Category B2.
Step free access to Platform 1 (to Chester) via a ramp with handrails and a steep gradient.
Step free access to Platform 2 (to Manchester) via a ramp with handrails and a steep gradient.
Access between both platforms is via a footbridge.
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Ticket Gates
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Impaired Mobility Set Down
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Rayleigh facilities
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Ticket office
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Ticket Office
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Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes -
Ticket Machine
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Smartcard Issued
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Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard Validator
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Smartcard Comments
Greater Anglia Smartcards can be obtained from www.greateranglia.co.uk/smart
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Penalty FaresPenalty fares apply for LE
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Facilities
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Car Park
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Seated Area
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Station Buffet
Coffee shop
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Toilets
The toilets including accessible (radar key) toilets are located on platform 1. Toilets are available when the station is staffed
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Accessible toilets
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Baby Change
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Telephones
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Wi Fi
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Atm Machine
Located outside the station
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Shops
News agent
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Rail replacement locations
Replacement transport stopat station entrance
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CCTV
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Toilets
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Available
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Location
The toilets including accessible (radar key) toilets are located on platform 1. Toilets are available when the station is staffed
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Accessible toilets
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Wifi
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Annotation
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Available
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Staffing and customer services
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Staffing LevelPart time
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Lost property
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Contact Detailshttps://www.greateranglia.co.uk/lost-property
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Information Available From StaffYes - from help point
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Passenger Information SystemsDeparture Screens
Arrival Screens
Announcements -
Customer Help Points
Help point available on platform 1.
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Ticket gates
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Parking
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Car Park 1
Notes
Operator Name: National Car Parks Ltd
Name: Station Car Park
Spaces: 414
Number Accessible Spaces: 3
Accessible Car Park Equipment: Yes
Cctv: NoWebsite
http://www.ncp.co.ukOpening Times
Mon-Sun 24hCharges
Off-peak: £5.20
Per Hour: £1.00
Daily: £6.30
Weekly: £34.00
Monthly: £145.00
Three Monthly: £393.00
Annual: £1,446.00
Saturday: £4.20
Sunday: £4.20
Note:£12.00 Weekend fare (from 1000 Friday - 0400 Monday)
£59.00 Flexi ticket
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Car Park 2
Notes
Operator Name: National Car Parks Ltd
Name: Premium Bay
Spaces: 23
Number Accessible Spaces: 0
Accessible Car Park Equipment: Yes
Cctv: NoWebsite
https://www.nationalrail.co.uk/Opening Times
Sat,Sun 24hCharges
Annual: £1,785.00
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Bicycle Facilities
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Spaces110
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ShelteredYes
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Cctv
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Location
In car park
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Annotation
42 sheffield stand spaces and 68 2-tier rack spaces
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TypeStands
Racks
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Accessibility
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Helpline
0800 028 28 78
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 08:00 to 20:00
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Staff Help Available
Driver only operated services. Mobile assistance teams operate within the area and can be available for booked assists. Customers wanting to turn up and go can do so when ticket office is open and staff will provide assistance as soon as possible. Booking is recommended
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Staff help available opening hoursMon-Sat 06:00 to 20:00
Sun 08:10 to 19:30 -
Induction Loop
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Accessible Ticket Machines
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Ramp For Train Access
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Accessible Taxis
Details of nearest taxis are shown on station information poster
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Accessible toilets
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Step Free Access
This station has step free access to both platforms but not between platforms. Ramp access to the Southend platform via The Approach road, approximately 650 metres away or 7 minutes walk.
This station is a category B1 station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Assistance meeting point is the ticket office.
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Ticket Gates
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Impaired Mobility Set Down
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