Trains from Runcorn East
to Clapham Junction
Book your tickets
Runcorn East facilities
-
Ticket office
-
Ticket Office
-
Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes -
Ticket Machine
-
Smartcard Issued
-
Smartcard Topup
-
Smartcard Validator
-
Smartcard Comments
Load a pre-purchased season ticket onto a smartcard using the ticket vending machine.
-
Penalty FaresPenalty fares apply for AW
-
-
Facilities
-
Car Park
-
Seated Area
-
Waiting Room
-
Station Buffet
-
Toilets
-
Accessible toilets
-
Baby Change
-
Telephones
-
Wi Fi
-
Rail replacement locations
The rail replacement bus stop is on the main road near the station car park.
-
CCTV
-
-
Toilets
-
Accessible toilets
-
-
Staffing and customer services
-
Staffing LevelPart time
-
Lost property
-
Contact Details
Url: https://www.nationalrail.co.uk/03333 211 202 -
Available
-
Operator Name
-
Information Available From StaffYes - from ticket office
-
Passenger Information SystemsDeparture Screens
Arrival Screens
Announcements -
Customer Help Points
-
Ticket gates
-
-
Parking
-
Contact Details
Url: https://www.nationalrail.co.uk/03333211202 -
Operator NameTransport for Wales
-
NameStation Car Park
-
Spaces50
-
ChargesFree
-
Number Accessible Spaces0
-
Accessible Car Park Equipment
-
Cctv
-
-
Bicycle Facilities
-
Spaces16
-
ShelteredYes
-
Cctv
-
Location
A total of 16 spaces are provided at the station in two locations. Both platforms have a joint waiting/cycle shelter in which there are 4 Sheffield stands providing parking for up to 16 bicycles.
-
TypeStands
-
-
Accessibility
-
Helpline
03333 211202
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 08:00 to 20:00
-
Staff Help Available
-
Induction Loop
-
Accessible Ticket Machines
The ticket machine(s) do not accept cash. Payment is by major debit and credit cards only.
-
Height Adjusted Ticket Office Counter
-
Ramp For Train Access
-
Accessible Taxis
-
Accessible Public Telephones
Located outside the ticket office on the wall
-
Nearest stations with more facilitiesWarrington Bank Quay
-
Accessible toilets
-
Step Free Access
Category B2.
Step free access to Platform 1 (to Chester) via a ramp with handrails and a steep gradient.
Step free access to Platform 2 (to Manchester) via a ramp with handrails and a steep gradient.
Access between both platforms is via a footbridge.
-
Ticket Gates
-
Impaired Mobility Set Down
-
Station Message
The lift information for this station cannot be validated. If you require lift information please call the National Rail Contact Centre on 03457 484950
Clapham Junction facilities
-
Ticket office
-
Ticket Office
-
Prepurchase Collection
-
Ticket Machine
-
Oystercard Topup
-
Oyster Comments
Oyster validator
-
Smartcard Issued
-
Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard Validator
-
Smartcard Comments
Southern's smartcard is called 'the key'. To apply online, go to www.southernrailway.com/thekey or pick up an application form from a Southern ticket office.
South Western Railway's smartcard is called 'Touch'. For more details, visit the South Western Railway website. Clapham Junction ticket office can issue new smartcards and sell tickets to smartcards including Flexi Seasons.
-
TravelcardZone 2
-
Penalty Fares
-
-
Facilities
-
Car Park
-
Seated Area
-
Waiting Room
Waiting rooms are on platforms 1, 9/10 and 13/14
All platforms are partially or fully covered with a canopy.
-
Station Buffet
-
Toilets
The toilets are located next to the Brighton Yard entrance gateline. The National key toilets are located next to the Brighton Yard entrance gateline; these toilets are operated by a radar key. A radar key is available from station staff upon request. A 'National Key Scheme' key [RADAR] can be purchased by contacting the following. Address: 12 City Forum, 250 City Road, London, EC1V 8AF. Tel: 020 7250 3222. Minicom: 020 7250 4119. Fax: 020 7250 0212. Email: [email protected].
-
Accessible toilets
-
Baby Change
-
Telephones
-
Wi Fi
-
Atm Machine
-
Shops
-
Rail replacement locations
Through services: Grant Road Bus Stop A
All arrivals (except via Wandsworth Town): St Johns Hill Bus Stop C
Arrivals via Wandsworth Town: Grant Road Bus Stop R
-
CCTV
-
-
Toilets
-
Available
-
Location
The toilets are located next to the Brighton Yard entrance gateline. The National key toilets are located next to the Brighton Yard entrance gateline; these toilets are operated by a radar key. A radar key is available from station staff upon request. A 'National Key Scheme' key [RADAR] can be purchased by contacting the following. Address: 12 City Forum, 250 City Road, London, EC1V 8AF. Tel: 020 7250 3222. Minicom: 020 7250 4119. Fax: 020 7250 0212. Email: [email protected].
-
Accessible toilets
-
-
Staffing and customer services
-
Staffing LevelFull time
-
Lost property
-
Contact Details
Url: https://www.nationalrail.co.uk/0330 095 0168 -
Information Available From StaffYes - from help point
Yes - from ticket office
Yes - from information point -
Information Services Open
Arriva staff presence
-
Customer Help Points
Customer Help points are located on every platform
-
Ticket gates
-
-
Bicycle Facilities
-
Spaces294
-
ShelteredYes
-
Cctv
-
Location
Brighton Yard side of the station.
-
Annotation
There are lockers for hire, subject to availability.
-
TypeStands
Racks
-
-
Accessibility
-
Helpline
If you wish to book assistance but are not sure which train operator you are travelling with, you can call 0800 022 3720. On calling, you will be referred to the appropriate train operator.
https://www.nationalrail.co.uk/ -
Staff help available opening hoursMon-Thu 04:30 to 01:30
Fri-Sun 24h -
Induction Loop
-
Accessible Ticket Machines
All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
-
Height Adjusted Ticket Office Counter
In addition new accessible ticket office windows and facilities are available in new Brighton Yard entrance.
-
Ramp For Train Access
-
Accessible Taxis
-
Accessible toilets
-
Step Free Access
This is a Category B1 station.
Step free access available through Brighton Yard entrance to all platforms via lifts.
Step free access available through Grant Road entrance to platform 1 and 2 via lifts
The Assistance Meeting Point varies - please check with your operator.
-
Ticket Gates
-
Impaired Mobility Set Down
New Brighton Yard entrance allows for set down/drop off directly from St John's Road. This new entrance gives step free access to the footbridge which has lifts to all platforms.
-
Wheelchairs Available
-