Trains from Redcar British Steel
to Strawberry Hill
Book your tickets
Station Message
All services ceased calling at this station after Saturday 14 December 2019.
There is now no public access to or from this station at all as the British Steel site is now closed and the area sealed.
Redcar British Steel facilities
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Ticket office
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Ticket Office
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Smartcard Issued
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Smartcard Validator
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Smartcard Comments
More information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car Park
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Seated Area
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Waiting Room
No waiting rooms available at the station.
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Station Buffet
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Toilets
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Accessible toilets
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Baby Change
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Telephones
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Wi Fi
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Rail replacement locations
This station is no longer in use
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CCTV
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Toilets
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Accessible toilets
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Staffing and customer services
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Staffing Levelunstaffed
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Lost property
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
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Information Available From StaffIf the station is not staffed please use our helpline 08002006060
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Information Services Open
Information available from Help Point 24/7.
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Customer Help Points
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Ticket gates
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Bicycle Facilities
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Spaces0
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ShelteredNo
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Cctv
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TypeCompounds
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Accessibility
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Helpline
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
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Helpline opening hoursMon-Sun 24h
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Staff Help Available
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Induction Loop
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Accessible Ticket Machines
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Ramp For Train Access
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Nearest stations with more facilitiesRedcar CentralMiddlesbrough
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Accessible toilets
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Step Free Access
- Category C Station
This station is now closed
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Ticket Gates
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Impaired Mobility Set Down
There is no public access to this station.
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Strawberry Hill facilities
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Ticket office
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Ticket Office
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Prepurchase Collection
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Ticket Machine
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Oystercard Topup
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Smartcard Issued
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Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard Validator
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Smartcard Comments
Strawberry Hill ticket office can order new smartcards for collection and sell tickets to smartcards including Flexi Seasons.
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TravelcardZone 5
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Penalty FaresPenalty fares apply for SW
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Facilities
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Car Park
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Seated Area
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Waiting Room
Platform 2 - Currently being refurbished.
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Station Buffet
Coffee shop on Platform 2 selling hot/cold drinks and snacks.
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Toilets
N/A
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Accessible toilets
N/A
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Baby Change
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Telephones
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Wi Fi
Find WiFi Hotspots around Strawberry Hill station
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Post Box
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Rail replacement locations
To Twickenham: Waldegrave Road bus stop SH (Opp. St Marys University)
To Teddington: Waldegrave Road bus stop SN (outside St Marys University)
This is for services between Teddington and Twickenham ONLY
For through services to and from Shepperton from/to Twickenham - next to level crossing
Journeys starting or finishing at Strawberry Hill: Wellesley Road by station entrance
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CCTV
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Toilets
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Accessible toilets
N/A
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Wifi
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Annotation
Find WiFi Hotspots around Strawberry Hill station
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Available
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Staffing and customer services
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Staffing LevelPart time
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Lost property
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Contact Detailshttps://www.southwesternrailway.com/contact-and-help/lost-property
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Open
Opening times are for the Lost Property office at London Waterloo. There is no Lost Property office at Strawberry Hill.
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Information Available From StaffYes - from information point
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Customer Help Points
Help points are available on all platforms
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Ticket gates
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Bicycle Facilities
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Spaces16
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ShelteredNo
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Cctv
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Location
Booking hall
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TypeStands
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Accessibility
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Helpline
0800 5282100
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff Help Available
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Induction Loop
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Accessible Ticket Machines
All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
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Ramp For Train Access
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Accessible Taxis
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Accessible toilets
N/A
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Step Free Access
Step-free category B1 Station. Step-free access to all platforms - may include long or steep ramps. Access between platforms may be via the street. Ramp at approx 1:14 gradient to Platform 1 (for trains towards London Waterloo via Wimbledon). Short unevenly-graded floor at approx 1:10 gradient to Platform 2 (for trains towards London Waterloo via Richmond). Step-free access between platforms via full-barrier level crossing.
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Ticket Gates
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Impaired Mobility Set Down
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Wheelchairs Available
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