Trains from Rainhill
to Southend East
Book your tickets
Rainhill facilities
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Ticket office
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Ticket Office
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Ticket Machine
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Smartcard Issued
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Smartcard Topup
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Smartcard Validator
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Smartcard Comments
More information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car Park
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Seated Area
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Waiting Room
yes and shelter Mcr side
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Station Buffet
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Toilets
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Accessible toilets
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Baby Change
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Telephones
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Wi Fi
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Rail replacement locations
Pick Up / Drop Off at the bus stop outside the station entrance.
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CCTV
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Toilets
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Accessible toilets
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Staffing and customer services
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Staffing LevelFull time
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Lost property
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
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Information Available From StaffIf the station is not staffed please use our helpline 08002006060
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Information Services Open
Information available from Help Point 24/7.
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help Points
Platforms 1&2
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Ticket gates
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Parking
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Contact Detailshttps://www.nationalrail.co.uk/
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Spaces0
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ChargesFree
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Number Accessible Spaces2
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Accessible Spaces Note
2 Accessible spaces only - no general parking provision
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Accessible Car Park Equipment
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Cctv
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Bicycle Facilities
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Spaces10
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ShelteredNo
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Cctv
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Location
Platfrom 2
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Annotation
10 hoops
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TypeStands
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Accessibility
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Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff help available opening hoursMon-Sat 06:00 to 23:50
Sun 08:45 to 00:00 -
Induction Loop
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Accessible Ticket Machines
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Height Adjusted Ticket Office Counter
Ticket office staff make every effort to provide the assistance that disabled passengers require.
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Ramp For Train Access
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Nearest stations with more facilitiesSt Helens JunctionWhiston
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Accessible toilets
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Step Free Access
- Category B Station
Level access to both platforms. However, passengers requiring step-free access to platform 2 should allow up to 20 minutes before train departure to allow ticket purchase from ticket office or TVM on platform 1. Alternatively tickets can be purchased online at www.northernrailway.co.uk
To find our more about travelling around this station, please see the 360 map click here
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Ticket Gates
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Impaired Mobility Set Down
No designated area is provided. Street set down only available. There are now two designated Blue Badge holder parking spaces provided.
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Southend East facilities
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Ticket office
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Ticket Office
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Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes -
Ticket Machine
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Smartcard Issued
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Smartcard Topup
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Smartcard Validator
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Smartcard Comments
For additional details on 'c2c Smart' please visit http://www.c2c-online.co.uk/smartcard or pick up a leaflet at the station.
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Penalty FaresPenalty fares apply for CC
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Facilities
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Car Park
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Seated Area
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Waiting Room
Platform 1
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Station Buffet
Platform 1
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Toilets
The toilets are located on Platform 1.
The National key toilets are located on Platform 1; these toilets are operated by a RADAR key.
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Accessible toilets
Platform 1. This can be accessed using a radar key.
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Baby Change
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Telephones
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Wi Fi
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Rail replacement locations
Bus stops on Southchurch Road, Bus Stop A (Towards Southend and London), Bus Stop B (Towards Shoeburyness)
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CCTV
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Toilets
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Available
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Location
The toilets are located on Platform 1.
The National key toilets are located on Platform 1; these toilets are operated by a RADAR key.
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Accessible toilets
Platform 1. This can be accessed using a radar key.
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Wifi
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Annotation
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Available
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Staffing and customer services
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Staffing LevelPart time
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Lost property
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Contact Details
Url: https://www.c2c-online.co.uk/help-feedback/lost-property/03457 44 44 22 -
Open
Closed Christmas Day and Boxing Day
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Operator NameOperated by c2c
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Information Available From StaffYes - from ticket office
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help Points
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Ticket gates
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Parking
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Contact Details
Url: http://www.southend.gov.uk/01702 215 000SS1 2QY -
Operator NameSouthend-on-Sea Borough Council
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NameStation Car Park
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Spaces207
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ChargesFree
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Number Accessible Spaces0
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Accessible Car Park Equipment
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Cctv
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Bicycle Facilities
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Spaces17
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ShelteredYes
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Cctv
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Location
Outside ticket office on platform 1 and at Riviera Drive entrance
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TypeStands
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Accessibility
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Helpline
03457 44 44 22
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff help available opening hoursMon-Fri 06:00 to 19:30
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Induction Loop
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Accessible Ticket Machines
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Height Adjusted Ticket Office Counter
Customer Service Staff
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Ramp For Train Access
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Accessible Taxis
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Accessible toilets
Platform 1. This can be accessed using a radar key.
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Step Free Access
Step free access is only available from Ambleside Drive to platform 1 (London bound)
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Ticket Gates
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Impaired Mobility Set Down
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