Trains from Oxenholme Lake District
to Ravensbourne
Book your tickets
Oxenholme Lake District facilities
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Ticket office
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Ticket Office
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Prepurchase Collection
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Ticket Machine
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Smartcard Issued
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Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard Validator
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Penalty FaresPenalty fares apply for VT
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Facilities
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Car Park
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Seated Area
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Waiting Room
Seating available on all platforms. Heated waiting rooms on both Platform 1 and Platforms 2/3
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Trolleys
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Station Buffet
Catering available on P 2&3 via Caf├й Express.
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Toilets
An accessible toilet is located on Platform 1; these toilets are operated by a RADAR key.
Toilet opening times
Monday to Friday: 5:25am to 11:30pm
Saturday: 5:25am to 11pm
Sunday: 10am to 11pm
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Accessible toilets
Platform 1 via RADAR key
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Baby Change
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Telephones
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Wi Fi
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Post Box
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Shops
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Rail replacement locations
Rail replacement coach services can be found at the front of the station.
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CCTV
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Toilets
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Available
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Location
An accessible toilet is located on Platform 1; these toilets are operated by a RADAR key.
Toilet opening times
Monday to Friday: 5:25am to 11:30pm
Saturday: 5:25am to 11pm
Sunday: 10am to 11pm
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Accessible toilets
Platform 1 via RADAR key
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Wifi
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Annotation
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Available
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Staffing and customer services
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Staffing LevelFull time
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Lost property
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Contact Detailshttps://www.nationalrail.co.uk/
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Available
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Operator Name
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Information Available From StaffYes - from information point
Yes - from ticket office -
Passenger Information SystemsDeparture Screens
Announcements -
Customer Help Points
Audio announcements are broadcast throughout the station giving information about train running, platforms, security and safety announcements.Customer information screens are provided on the station concourse, displaying train running information, and on each platform showing the next train and service information.
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Ticket gates
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Parking
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Contact Details
For information on how to get to the car park, plus work out the cost of your stay, visit the Avanti West Coast website
Different rates apply to non rail users, please speak to a member of staff.
Url: https://www.nationalrail.co.uk/LA9 7HG -
Operator NameAvanti West Coast
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NameStation Car Park
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Spaces92
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ChargesDaily: £12.50
Monthly: £166.00
Three Monthly: £374.00
Annual: £1,200.00
Saturday: £5.50
Sunday: £5.50
Note:For information on how to get to the car park, plus work out the cost of your stay visit the Avanti West Coast Website.
Different rates apply to non rail users, please speak to a member of staff.
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Number Accessible Spaces2
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Accessible Spaces Note
Eco friendly car hire available from this station. Click here for more information.
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Accessible Car Park Equipment
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Cctv
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Bicycle Facilities
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Spaces94
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ShelteredYes
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Cctv
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Location
Platforms 1 & 2
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Annotation
50 stands at the South End of Platform 1 and 44 Stands at the South End of Platform 2
25 hoops on Platform 1 (2 x cycles per hoop = 50 spaces)
21 hoops on Platform 2 (2 x cycles per hoop = 42 spaces)
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TypeStands
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Accessibility
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Helpline
08000 158 123 (08000 158 124 Textphone)
https://www.nationalrail.co.uk/ -
Staff Help Available
Passenger Assist meeting point is the ticket office or via any visible member of staff.
Staff assistance is available at all times during the stations opening hours for boarding and alighting. Turn up and go is available although booking recommended.
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Staff help available opening hoursMon-Fri 05:25 to 23:30
Sat 05:25 to 23:00
Sun 10:00 to 23:00 -
Induction Loop
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Accessible Ticket Machines
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Ramp For Train Access
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Accessible Taxis
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Accessible toilets
Platform 1 via RADAR key
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Step Free Access
Category B1 - Step-free access is available to all platforms, however access to Platforms 2 and 3 is via a steep ramp.
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Ticket Gates
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Impaired Mobility Set Down
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Wheelchairs Available
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Ravensbourne facilities
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Ticket office
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Ticket Office
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Prepurchase Collection
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Ticket Machine
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Oystercard Topup
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Oyster Comments
Oyster top-up is only available from the self-service ticket machine. Oyster Cards cannot be purchased at this station.
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Smartcard Issued
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Smartcard Validator
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Smartcard Comments
For more information on using the Key smartcard, please visit: www.thameslinkrailway.com/thekeysmartcard
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TravelcardZone 4
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Penalty FaresPenalty fares apply for SE
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Facilities
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Car Park
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Seated Area
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Waiting Room
There is a heated waiting area on platform 2.
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Station Buffet
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Toilets
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Accessible toilets
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Baby Change
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Telephones
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Wi Fi
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Rail replacement locationshttps://assets.nationalrail.co.uk/e8xgegruud3g/7jju8vCygp9RAccU8mzDvH/ffaa86e3d0308fbec0f78ab24ccd5f99/2023-09_CI_TL_RRB_RVB_DR.pdf
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CCTV
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Toilets
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Accessible toilets
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Staffing and customer services
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Staffing LevelPart time
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Lost property
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Contact Detailshttps://www.nationalrail.co.uk/
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Operator NamePlease visit www.thameslinkrailway.com/lostproperty and use the webform to register your lost item. If you have found an item of lost property, please hand it in at any of our ticket offices.
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Information Available From StaffYes - from help point
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help Points
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Ticket gates
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Bicycle Facilities
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Spaces10
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ShelteredNo
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Cctv
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TypeStands
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Accessibility
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Helpline
For help with planning your journey or to book assistance, please contact our assisted travel helpline to discuss your requirements on:
- Email - [email protected]
- Phone - 0800 058 2844
- Textphone - 0800 138 1018
https://www.thameslinkrailway.com/travel-information/travel-help/assisted-travel -
Helpline opening hoursMon-Sun 24h
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Staff Help Available
A staff-operated ramp is required for step-free access between train and platform at this station. Station staff are usually available at the times listed.
Our Mobile Assistance Team is available to help you to complete your journey from this station if it is unstaffed.
If you have not booked assistance and require help boarding at this station, then on arrival please contact this team by either:
- pressing the 'emergency & assisted travel' Help Point button
- calling us on the freephone number 0808 168 1238 - Please note this is for immediate assistance only
- texting us on 07970 511077
We will then arrange for our Mobile Assistance Team to reach you in good time before your train is scheduled to depart.
Whether you pre-book your assistance or prefer more flexibility, we recommend arriving 20 minutes before your train is scheduled to depart.
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Staff help available opening hoursMon-Fri 06:40 to 13:20
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Induction Loop
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Accessible Ticket Machines
All Thameslink ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details
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Ramp For Train Access
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Accessible Taxis
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Accessible toilets
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Step Free Access
This is a Category B3 station: Step free access to platform 2 only (towards Sevenoaks).
Assistance Meeting Point is the Ticket Office.
This station does not have tactile surfaces along all platform edges. Please pay attention to where the platform surface changes from smooth to paved or contact us for assistance.
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Ticket Gates
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Impaired Mobility Set Down
At the front of the station.
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Wheelchairs Available
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