Trains from Oxenholme Lake District
to Acle
Book your tickets
Oxenholme Lake District facilities
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Ticket office
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Ticket Office
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Prepurchase Collection
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Ticket Machine
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Smartcard Issued
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Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard Validator
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Penalty FaresPenalty fares apply for VT
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Facilities
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Car Park
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Seated Area
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Waiting Room
Seating available on all platforms. Heated waiting rooms on both Platform 1 and Platforms 2/3
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Trolleys
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Station Buffet
Catering available on P 2&3 via Caf├й Express.
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Toilets
An accessible toilet is located on Platform 1; these toilets are operated by a RADAR key.
Toilet opening times
Monday to Friday: 5:25am to 11:30pm
Saturday: 5:25am to 11pm
Sunday: 10am to 11pm
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Accessible toilets
Platform 1 via RADAR key
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Baby Change
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Telephones
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Wi Fi
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Post Box
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Shops
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Rail replacement locations
Rail replacement coach services can be found at the front of the station.
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CCTV
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Toilets
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Available
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Location
An accessible toilet is located on Platform 1; these toilets are operated by a RADAR key.
Toilet opening times
Monday to Friday: 5:25am to 11:30pm
Saturday: 5:25am to 11pm
Sunday: 10am to 11pm
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Accessible toilets
Platform 1 via RADAR key
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Wifi
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Annotation
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Available
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Staffing and customer services
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Staffing LevelFull time
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Lost property
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Contact Detailshttps://www.nationalrail.co.uk/
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Available
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Operator Name
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Information Available From StaffYes - from information point
Yes - from ticket office -
Passenger Information SystemsDeparture Screens
Announcements -
Customer Help Points
Audio announcements are broadcast throughout the station giving information about train running, platforms, security and safety announcements.Customer information screens are provided on the station concourse, displaying train running information, and on each platform showing the next train and service information.
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Ticket gates
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Parking
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Contact Details
For information on how to get to the car park, plus work out the cost of your stay, visit the Avanti West Coast website
Different rates apply to non rail users, please speak to a member of staff.
Url: https://www.nationalrail.co.uk/LA9 7HG -
Operator NameAvanti West Coast
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NameStation Car Park
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Spaces92
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ChargesDaily: £12.50
Monthly: £166.00
Three Monthly: £374.00
Annual: £1,200.00
Saturday: £5.50
Sunday: £5.50
Note:For information on how to get to the car park, plus work out the cost of your stay visit the Avanti West Coast Website.
Different rates apply to non rail users, please speak to a member of staff.
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Number Accessible Spaces2
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Accessible Spaces Note
Eco friendly car hire available from this station. Click here for more information.
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Accessible Car Park Equipment
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Cctv
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Bicycle Facilities
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Spaces94
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ShelteredYes
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Cctv
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Location
Platforms 1 & 2
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Annotation
50 stands at the South End of Platform 1 and 44 Stands at the South End of Platform 2
25 hoops on Platform 1 (2 x cycles per hoop = 50 spaces)
21 hoops on Platform 2 (2 x cycles per hoop = 42 spaces)
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TypeStands
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Accessibility
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Helpline
08000 158 123 (08000 158 124 Textphone)
https://www.nationalrail.co.uk/ -
Staff Help Available
Passenger Assist meeting point is the ticket office or via any visible member of staff.
Staff assistance is available at all times during the stations opening hours for boarding and alighting. Turn up and go is available although booking recommended.
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Staff help available opening hoursMon-Fri 05:25 to 23:30
Sat 05:25 to 23:00
Sun 10:00 to 23:00 -
Induction Loop
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Accessible Ticket Machines
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Ramp For Train Access
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Accessible Taxis
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Accessible toilets
Platform 1 via RADAR key
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Step Free Access
Category B1 - Step-free access is available to all platforms, however access to Platforms 2 and 3 is via a steep ramp.
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Ticket Gates
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Impaired Mobility Set Down
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Wheelchairs Available
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Acle facilities
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Ticket office
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Ticket Office
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Prepurchase Collection
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Ticket Machine
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Smartcard Issued
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Smartcard Topup
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Smartcard Validator
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Penalty FaresPenalty fares apply for LE
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Facilities
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Car Park
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Seated Area
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Waiting Room
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Station Buffet
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Toilets
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Accessible toilets
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Baby Change
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Telephones
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Wi Fi
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Rail replacement locationshttps://assets.nationalrail.co.uk/e8xgegruud3g/oHkftEEquQeOHBdhd4SEu/1912b5ca981838486bdbfef02dc6467b/Acle_Rail_Replacement_Jan_2024.pdf
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CCTV
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Toilets
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Accessible toilets
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Staffing and customer services
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Staffing Levelunstaffed
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Lost property
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Contact Detailshttps://www.greateranglia.co.uk/lost-property
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Information Available From StaffYes - from help point
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Information Services Open
Help points at this station are available for customers to use 24/7
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help Points
Help points can be found at the following location(s):
- Platform 1 (for trains towards Norwich) - Between the covered waiting area and the footbridge, fixed to the grey post beneath the customer information screen
- Platform 2 (for trains towards Great Yarmouth) - Under the canopy, fixed to the platform-facing wall of the former station building
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Ticket gates
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Parking
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Contact Details
Email Address: [email protected]
Url: https://www.ncp.co.uk/find-a-car-park/car-parks/acle-station-greater-anglia/0345 050 7080 -
Operator NameNational Car Parks Ltd
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NameStation Car Park
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Spaces24
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ChargesDaily: £3.00
Annual: £328.00 -
Number Accessible Spaces2
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Accessible Car Park Equipment
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Cctv
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Bicycle Facilities
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Spaces14
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ShelteredYes
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Cctv
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Location
There are two cycle stands on Platform 1 (for trains towards Norwich), and a sheltered cycle parking area providing ten spaces can be accessed from the station car park, located to the left of the former station buildings behind Platform 2 (for trains towards Great Yarmouth).
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TypeStands
Racks
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Accessibility
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Helpline
0800 028 28 78
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 08:00 to 20:00
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Staff Help Available
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Induction Loop
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Accessible Ticket Machines
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Ramp For Train Access
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Accessible Taxis
Details of nearest taxis are shown on station information poster
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Nearest stations with more facilitiesGreat YarmouthNorwich
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Accessible toilets
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Step Free Access
There is step free access from the carpark to Platform 2 (for trains towards Great Yarmouth) only, with no step free access from the carpark to Platform 1 (for trains towards Norwich) as there is a stepped footbridge between the platforms. Step free access is available to Platform 1 via a footpath from Reedham Road, although it is approximately 250 metres from the roadside to the platform.
This station is a category B3 according to ORR station classification system.
https://www.orr.gov.uk/media/10955
Assistance meeting point is on the platform.
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Ticket Gates
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Impaired Mobility Set Down
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