Trains from Nunthorpe
to West Drayton
Book your tickets
Nunthorpe facilities
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Ticket office
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Ticket Office
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Prepurchase Collection
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Ticket Machine
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Smartcard Issued
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Smartcard Topup
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Smartcard Validator
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Smartcard Comments
More information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car Park
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Seated Area
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Waiting Room
There are no waiting rooms provided at the station. Shelter provided only on platform 1 and not 2.
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Station Buffet
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Toilets
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Accessible toilets
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Baby Change
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Telephones
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Wi Fi
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Rail replacement locations
Pick/Up Drop Off at the service bus stops on Guisborough Road, by the entrance to the station car park for Whitby, outside the Nunthorpe Early Years Centre for Middlesbrough.
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CCTV
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Toilets
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Accessible toilets
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Staffing and customer services
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Staffing Levelunstaffed
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Lost property
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
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Information Available From StaffIf the station is not staffed please use our helpline 08002006060
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Information Services Open
Information available from Help Point 24/7.
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help Points
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Ticket gates
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Parking
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Contact Details0800 200 6060
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Operator NameNorthern
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NameStation Car Park
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Spaces6
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ChargesFree
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Number Accessible Spaces0
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Accessible Car Park Equipment
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Cctv
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Bicycle Facilities
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Spaces5
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ShelteredNo
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Cctv
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Location
Within Car Park
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Annotation
There are stands and lockers available at the station. Stands are free of charge but lockers must be hired for a minumum period of 4 weeks. Cost: 4 weeks = £4.00, 6 months = £26.00, 12 months = £52.00, all with a returnable deposit of £15.00. For further information, please contact Middlesbrough council (Middlesbrough Cycle centre) on 01642 219620
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TypeStands
Lockers
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Accessibility
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Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff Help Available
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Induction Loop
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Accessible Ticket Machines
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Ramp For Train Access
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Nearest stations with more facilitiesMiddlesbrough
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Accessible toilets
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Step Free Access
- Category B Station
- Station is unstaffed
However no access problems for disabled or wheelchair users as ramped access to the platforms can be achieved via a level crossing. Step free access from car park to station entrance
To find our more about travelling around this station, please see the 360 map click here
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Ticket Gates
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Impaired Mobility Set Down
Step free access from car park to station entrance
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Station Message
The lifts are out of order between the concourse and platform 2 and 3 at West Drayton station.
West Drayton facilities
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Ticket office
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Ticket Office
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Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes -
Ticket Machine
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Oystercard Topup
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Oyster Comments
- Nearby shop sells Oyster cards.
- Oyster cards can be purchased from the Ticket Vending Machine.
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Smartcard Issued
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Smartcard Validator
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Smartcard Comments
Travelling with Contactless is available.
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TravelcardZone 6
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Penalty FaresPenalty fares apply for GW
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Facilities
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Car Park
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Seated Area
Waiting rooms located on platform 3 & 4
Waiting Shelters located on platform 4
Multiple uncovered seats available on across platform 3 & 4
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Waiting Room
An accessible, heated waiting room is located on Platform 3 & 4.
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Station Buffet
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Toilets
- Both Male & Female Toilets located on Platform 4
- Accessible Toilet also located on Platform 4, Radar Key required to access.
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Accessible toilets
An accessible toilet is located on Platform 4. This toilet is operated with a radar key.
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Baby Change
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Telephones
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Wi Fi
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Rail replacement locationshttps://assets.nationalrail.co.uk/e8xgegruud3g/4K1K7KMsxtGaJoERm8Kslf/20996bfaae35401b9f4cec6db5a76246/MTR220613d_Bus_Routes_for_Rail_Strike__West_Drayton_.pdf
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CCTV
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Toilets
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Available
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Location
- Both Male & Female Toilets located on Platform 4
- Accessible Toilet also located on Platform 4, Radar Key required to access.
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Accessible toilets
An accessible toilet is located on Platform 4. This toilet is operated with a radar key.
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Staffing and customer services
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Staffing LevelFull time
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Lost property
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Contact Detailshttps://www.nationalrail.co.uk/
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Available
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Operator Name
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Information Available From StaffYes - from help point
Yes - from ticket office -
Passenger Information SystemsDeparture Screens
Announcements -
Customer Help Points
Visual and audible customer information is available via customer Information Screens (CIS), public announcements (PA) and staff at this station.
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Ticket gates
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Parking
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Contact DetailsEmail Address: [email protected]
Url: https://www.ncp.co.uk/find-a-car-park/car-parks/west-drayton/ -
Spaces0
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Number Accessible Spaces0
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Accessible Spaces Note
Due to station improvement works the car park is currently closed.
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Accessible Car Park Equipment
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Cctv
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Bicycle Facilities
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Spaces0
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ShelteredNo
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Cctv
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Accessibility
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Helpline
0343 222 1234
https://www.nationalrail.co.uk/ -
Staff Help Available
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Induction Loop
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Accessible Ticket Machines
Accessible ticket machines are located in the ticket hall on Station Approach.
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Height Adjusted Ticket Office Counter
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Ramp For Train Access
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Accessible Taxis
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Accessible toilets
An accessible toilet is located on Platform 4. This toilet is operated with a radar key.
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Step Free Access
Accessibility Category A.
- This station has step free access to all platforms.
- Staff ramp assistance is always available.
- Accessible seating is available on platforms 3&4
- Wheelchairs are available from first to last train.
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Ticket Gates
West Drayton has a Secure Station accreditation
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Impaired Mobility Set Down
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Wheelchairs Available
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