Trains from Nottingham Train Station
to Severn Tunnel Junction
Book your tickets
Nottingham Train Station facilities
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Ticket office
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Ticket Office
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Prepurchase Collection
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Ticket Machine
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Smartcard Issued
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Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard Validator
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Smartcard Comments
Collect and top your Smartcard at this location
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Penalty FaresPenalty fares apply for EM
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Facilities
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Car Park
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First Class Lounge
Located
Between Platform 4/5 - Currently Closed.
Tickets Accepted
All First Class ticket holders
Facilities
All First Class ticket holders
Refreshments
Complimentary tea and coffee & newspapers
Wi-Fi
Yes
Showers
No
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Seated Area
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Waiting Room
There is an Assisted Travel Lounge located at the front of the train stations, once you pass through the barriers. Heating waiting rooms on all platforms except platform 7, along with sheltered platform waiting areas with accessible seating (all platforms).
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Trolleys
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Station Buffet
Cafes and vending machines.
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Toilets
The toilets are located on the Southern Concourse, Platform 1/3 and Platform 5/6. The National key toilets are located on the Southern Concourse, Platform 1/3 and Platform 5/6; these toilets are operated by a radar key. Toilet opening times:
- Monday to Friday: 06:00 to 20:00
- Saturday: 06:00 to 20:00
- Sunday: 07:15 to 20:00
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Accessible toilets
The National key toilets are located on the Southern Concourse, Platform 1/3 & Platform 5/6; these toilets are operated by a radar key.
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Baby Change
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Telephones
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Wi Fi
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Atm Machine
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Shops
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Rail replacement locations
Rail replacement buses will pick up and drop off from Carrington Street, at the front of the station.
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CCTV
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Toilets
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Available
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Location
The toilets are located on the Southern Concourse, Platform 1/3 and Platform 5/6. The National key toilets are located on the Southern Concourse, Platform 1/3 and Platform 5/6; these toilets are operated by a radar key. Toilet opening times:
- Monday to Friday: 06:00 to 20:00
- Saturday: 06:00 to 20:00
- Sunday: 07:15 to 20:00
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Accessible toilets
The National key toilets are located on the Southern Concourse, Platform 1/3 & Platform 5/6; these toilets are operated by a radar key.
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Staffing and customer services
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Staffing LevelFull time
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Lost property
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Contact Details
Url: https://www.nationalrail.co.uk/03457 125678 -
Available
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Operator NameEast Midlands Railway lost property office is located at Nottingham. We will try to contact the owner if they can be identified, the item will be kept for 3 months (unless it is perishable) and a record is kept.
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Information Available From StaffYes - from information point
Yes - from ticket office -
Passenger Information SystemsDeparture Screens
Arrival Screens
Announcements -
Customer Help Points
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Ticket gates
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Parking
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Contact Details
£3.00 Evening car park fare is available from 1800 until 0230.
Url: https://www.nationalrail.co.uk/ -
NameStation Car Park
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Spaces957
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ChargesDaily: £9.50
Weekly: £29.00
Monthly: £95.00
Three Monthly: £257.00
Annual: £950.00
Saturday: £5.00
Sunday: £5.00
Note:£3.00 Evening car park fare is available from 1800 until 0230.
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Number Accessible Spaces45
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Accessible Car Park Equipment
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Cctv
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Bicycle Facilities
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Spaces140
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ShelteredYes
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Cctv
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Location
Cycle hub located on ground floor of multi-storey car park on Queens Road.
Additional stands in secure compound adjacent to Platform 1 on Station Road.
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Annotation
Cycle hub open 24 hours. Changing facilities and toilet available. Cycle repairs available at Russell's Bicycle Shed.
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TypeCompounds
Stands
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Accessibility
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Helpline
08000 11 33 23
https://www.nationalrail.co.uk/ -
Staff Help Available
Passenger Assistance meeting point is located in the concourse or at the ticket gates.
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Staff help available opening hoursMon-Sun 24h
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Induction Loop
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Accessible Ticket Machines
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Height Adjusted Ticket Office Counter
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Ramp For Train Access
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Accessible Taxis
Taxi number displayed on useful information poster at station.
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Accessible Public Telephones
none
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Accessible toilets
The National key toilets are located on the Southern Concourse, Platform 1/3 & Platform 5/6; these toilets are operated by a radar key.
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Step Free Access
This is a category A access station. There are lifts available to all platforms and there is level and ramp access to the concourse and ticket office/machines.
This station has tactile paving at the edge of each platform.
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Ticket Gates
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Impaired Mobility Set Down
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Wheelchairs Available
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First Class lounge
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Available
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Details
Located
Between Platform 4/5 - Currently Closed.
Tickets Accepted
All First Class ticket holders
Facilities
All First Class ticket holders
Refreshments
Complimentary tea and coffee & newspapers
Wi-Fi
Yes
Showers
No
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Severn Tunnel Junction facilities
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Ticket office
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Ticket Office
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Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes -
Ticket Machine
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Smartcard Issued
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Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard Validator
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Smartcard Comments
Load a pre-purchased season ticket onto a smartcard using the smartcard validator or the ticket vending machine.
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Penalty FaresTrain Operator: AW
Url: https://tfwrail.wales/policies-and-reports/revenue-protection-policy
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Facilities
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Car Park
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Seated Area
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Station Buffet
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Toilets
The toilets are located behind the Ticket Office.
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Accessible toilets
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Baby Change
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Telephones
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Wi Fi
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Rail replacement locations
The rail replacement bus stop is in the station car park.
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CCTV
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Toilets
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Available
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Location
The toilets are located behind the Ticket Office.
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Accessible toilets
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Staffing and customer services
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Staffing LevelPart time
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Lost property
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Contact Details
Url: https://www.nationalrail.co.uk/03333 211 202 -
Available
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Operator Name
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Information Available From StaffYes - from help point
Yes - from ticket office -
Passenger Information SystemsDepartureScreens
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Customer Help Points
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Ticket gates
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Parking
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Car Park 1
Notes
Operator Name: A P C O A
Name: Severn Tunnel Junction Station Car Park
Spaces: 114
Number Accessible Spaces: 2
Accessible Car Park Equipment: Yes
Cctv: YesWebsite
https://www.apcoa.co.uk/tfwrOpening Times
Mon-Sun 24h -
Car Park 2
Notes
Operator Name: Monmouthshire County Council
Name: Severn Tunnel Junction - South Side
Spaces: 168
Number Accessible Spaces: 10
Accessible Spaces Note:As there currently there is no direct access from the South Side Car Park to the rail station, after parking you will need to go back across the Station Road bridge and enter the station via the North Side main entrance.
Accessible Car Park Equipment: Yes
Accessible Car Park Equipment Note:As there currently there is no direct access from the South Side Car Park to the rail station, after parking you will need to go back across the Station Road bridge and enter the station via the North Side main entrance.
Cctv: NoWebsite
https://www.monmouthshire.gov.uk/car-parks/parking/Opening Times
Mon-Sun 24hCharges
Daily: £3.00
Note:Ten EV Charging Points are also available in this car park. Currently there is no direct access from the South Side Car Park to the rail station, and after parking you will need to walk back across the Station Road bridge and enter the station via the North Side main entrance. More information on charges can be found here Parking - Pay and Display - Monmouthshire
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Car Park 3
Notes
Operator Name: Monmouthshire County Council
Name: Severn Tunnel Junction Car Park - Rogiet Playing Fields
Spaces: 50
Number Accessible Spaces: 0
Accessible Car Park Equipment: No
Cctv: NoWebsite
https://www.monmouthshire.gov.uk/car-parks/parking/Opening Times
Mon-Fri 24hCharges
Daily: £2.20
Note:This car park has no marked out spaces. Access from it to the station is via a short section of road on a slight gradient, and then entry via the main station car park.
More information on charges can be found here Parking - Pay and Display - Monmouthshire
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Bicycle Facilities
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Spaces10
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ShelteredYes
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Cctv
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Location
5 Sheffield stands providing parking for up to ten bicycles are situated in a shelter to the east of the ticket office and adjacent to platform 4
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TypeStands
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Accessibility
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Helpline
03333 211202
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 08:00 to 20:00
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Staff Help Available
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Induction Loop
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Accessible Ticket Machines
The ticket machine takes debit and credit cards only.
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Ramp For Train Access
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Accessible Taxis
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Nearest stations with more facilitiesNewport (South Wales)
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Accessible toilets
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Step Free Access
Category B.
Step free access to all platforms via a footbridge with ramps.
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Ticket Gates
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Impaired Mobility Set Down
Set down and pick up in the station car park, adjacent to the station building.
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