Trains from Manchester Victoria Station
to Birmingham New Street
From £17.80
Manchester Victoria Station to Birmingham New Streetby train on average takes 2 hrs 10 mins
Manchester Victoria Station to Birmingham New Street one way only
Cheapest Advance Single
from £17.80
* Cheapest Advanced Single available when booked 9 weeks in advance
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Route info - Did you know!
- Trains depart every 28 minutes
- First train leaves Manchester Victoria Station at 04:39
- Last train leaves Manchester Victoria Station at 21:31
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Manchester Victoria to Birmingham New Street train times
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Station Message
The accessible toilets are out of order at Manchester Victoria station.
Manchester Victoria Station facilities
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Ticket office
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Ticket Office
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Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes -
Ticket Machine
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Smartcard Issued
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Smartcard Topup
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Smartcard Validator
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Smartcard Comments
More information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car Park
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Seated Area
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Waiting Room
There are no designated waiting rooms, but the station concourse and platforms are fully canopied
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Trolleys
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Station Buffet
There is a large cafe with seating plus a number of smaller cafes and coffee / news outlets on the main concourse area.
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Toilets
A key is available in the Duty's Manager's office.
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Accessible toilets
April 2024, Toilets are currently out of service due to refurbishment
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Baby Change
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Telephones
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Wi Fi
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Post Box
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Rail replacement locations
Pick up point is on Station Approach (M3 1WY) directly outside the station main entrance, outside the M & S shop."Л"Л"Л"Л"Л"Л"Л
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CCTV
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Toilets
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Available
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Location
A key is available in the Duty's Manager's office.
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Accessible toilets
April 2024, Toilets are currently out of service due to refurbishment
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Staffing and customer services
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Staffing LevelFull time
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Lost property
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
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Information Available From StaffIf the station is not staffed please use our helpline 08002006060
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Information Services Open
Information available 24/7 through the customer experience centre 0800 200 6060
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help Points
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Ticket gates
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Bicycle Facilities
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Spaces38
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ShelteredNo
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Cctv
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Location
Next to lifts by platform 3
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Annotation
38 cycle stands on platform and approach
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TypeStands
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Accessibility
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Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff Help Available
Customer Service Office at the end of the barriers, Meeting point in front of the customer service office branded for passenger assistance
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Staff help available opening hoursMon-Sun 05:45 to 00:25
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Induction Loop
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Accessible Ticket Machines
Accepts Cash & Cards
Located near the ticket office.
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Height Adjusted Ticket Office Counter
There is a disabled counter at the station and can be used when requested
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Ramp For Train Access
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Accessible toilets
April 2024, Toilets are currently out of service due to refurbishment
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Step Free Access
- Category A Station
- Scooter Friendly Station
Step free access around the whole station via use of lifts between platforms 3-6, connection with Manchester Metrolink using ramps
To find our more about travelling around this station, please see the 360 map click here
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Ticket Gates
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Impaired Mobility Set Down
No designated area is provided. The station front may be used for set down purposes.
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Wheelchairs Available
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Birmingham New Street facilities
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Ticket office
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Ticket Office
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Prepurchase Collection
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Ticket Machine
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Smartcard Issued
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Smartcard Validator
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Penalty Fares
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Luggage
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Contact Details
Url: https://www.left-baggage.co.uk/index/locations0121 314 0901 -
Available
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Operator NameExcess Baggage Company
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Facilities
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Car Park
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First Class Lounge
Located
On the paid concourse between Platforms 3 & 4
Tickets Accepted
Avanti West Coast (Business, First Open or Advance First) tickets only. You can only enter the lounge on the travel date shown on your ticket.
Facilities
Dedicated business areas are fully equipped with telephone points, desks, fax photocopier and modem facilities, screens with updated train information.
Refreshments
Tea, coffee, soft drinks.
Wi-Fi
Wi-Fi is available
Showers
No showers are available
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Seated Area
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Waiting Room
There are two large seating areas beyond the ticket barrier between the escalators to platforms 5b and 8b. All platforms have waiting areas with seating
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Station Buffet
Food & drink available throughout the station. Rehydration and water refill points are available throughout the station.
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Toilets
Male, Female, Accessible and Baby Change facilities are available in all parts of the station.
These are located between:
- Platforms 2 - 3a (Blue Lounge)
- Platforms 10 - 11a (Yellow Lounge)
- Platforms 10 - 11b (Red Lounge)
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Accessible toilets
Close to Platforms 1A and 12A and Platforms 10 and 11B
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Baby Change
Female toilets,Male toilets
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Telephones
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Wi Fi
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Post Box
No post box within the station. On exiting the station at the Corner of Stephenson St / Navigation St (for Victoria Square) head towards Pinfold Street for the nearest post office 0.2miles Post Office 1 Pinfold Street Birmingham West Midlands B2 4AA
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Atm Machine
ATM machines are located on the paid concourse
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Shops
- Boots located on the main concourse, before the ticket barrier
- Camden Food located beyond the ticket barrier
- Costa located beyond the ticket barrier next to Platform 5b escalator
- Funky Pigeon located beyond the ticket barrier between Platform escalators 9-10
- M&S Food located on the main concourse
- Mi Casa Burritos located beyond the ticket barrier next to Platform 9 escalator
- The Pasty Shop located beyond the ticket barrier next to Platform 7 escalator
- W H Smith located on the main concourse, before the ticket barrier
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CCTV
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Toilets
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Available
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Location
Male, Female, Accessible and Baby Change facilities are available in all parts of the station.
These are located between:
- Platforms 2 - 3a (Blue Lounge)
- Platforms 10 - 11a (Yellow Lounge)
- Platforms 10 - 11b (Red Lounge)
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Accessible toilets
Close to Platforms 1A and 12A and Platforms 10 and 11B
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Wifi
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Annotation
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Available
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Staffing and customer services
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Staffing LevelFull time
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Lost property
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Contact Details
Url: http://www.lostproperty.org/locations.php0330 024 0215 -
Operator NameExcess Baggage Company
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Information Available From StaffYes - from help point
Yes - from information point
Yes - from ticket office -
Passenger Information SystemsDeparture Screens
Arrival Screens
Announcements -
Customer Help Points
Available at Customer Reception and station floorwalkers
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Ticket gates
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Parking
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Contact Details
Url: http://www.apcoa.co.uk0345 077 4224 -
Operator NameAPCOA Parking (UK) Limited
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NameShort Stay Car Park
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Spaces38
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Number Accessible Spaces0
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Accessible Spaces Note
There are no designated spaces in the short stay car park but there are four Blue Badge spaces by within the 'drop & go' area on the entrance off Hill Street
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Accessible Car Park Equipment
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Cctv
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Bicycle Facilities
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Spaces58
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ShelteredYes
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Cctv
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Annotation
If you want to take your bicycle on the train, please check with the relevant train operator beforehand www.nationalrail.co.uk/cyclists
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TypeStands
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Accessibility
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Helpline
If you wish to book assistance but are not sure which train operator you are travelling with, you can call 0800 022 3720. On calling, you will be referred to the appropriate train operator.
https://www.nationalrail.co.uk/ -
Staff Help Available
Journey Care assistance is available prior to travel via the relevant Train Operator:
- Transport for Wales - 033 300 50 501, textphone 08457 585 369, Monday to Sunday 08:00 - 20:00
- CrossCountry- 0844 811 0125, textphone 0844 811 0126,Monday to Sunday 08:00 - 20:00
- London Northwestern Railway / West Midlands Railway- 0800 092 4260, textphone 0844 811 0134, Monday to Sunday 08:00 - 22:00
- Avanti West Coast - 08000 158 123, textphone 08000 158 124, Monday to Sunday 08:00 - 22:00
We can provide assistance at the station during the hours we're open to the public. Passengers can book additional assistance on the day at the Network Rail reception or call 0121 654 4243.
However please be made aware that if arrangements haven't been made via Journey Care prior to travel, there will be a wait but our policy is to make it happen.
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Staff help available opening hoursMon-Sun 07:30 to 23:59
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Induction Loop
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Accessible Ticket Machines
Staff available to assist where required.
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Height Adjusted Ticket Office Counter
Floorwalkers are available to assist all customers
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Ramp For Train Access
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Accessible Taxis
Taxis drop off within the 'drop & go' off the Hill Street entrance.
The taxi rank is on Navigation Street (Stephenson Street / Victoria Square exit).
All taxis are accessible with manual wheelchairs, most are accessible with electric wheelchairs.
For more information visit Traintaxi
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Accessible Public Telephones
Located opposite Network Rail Reception on the main concourse
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Accessible toilets
Close to Platforms 1A and 12A and Platforms 10 and 11B
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Step Free Access
The footpath to the new entrance from Hill St is now step free, and there is level access from the drop off point.
All platforms have lifts and escalators
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Ticket Gates
Wide gates are available for wheelchair users, buggy's and passengers with luggage.
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Impaired Mobility Set Down
Assistance is available to and from platforms, though we can help more effectively if you call us in advance on 0121 654 2528 (Mon-Fri 10:00-18:00) or outside these times 0121 654 4243.
Alternatively, please contact Passenger Assist of the relevant train operator:
- West Midlands Railway - 0800 024 8998
- Avanti West Coast - 0800 0158 123
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Wheelchairs Available
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First Class lounge
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Details
Located
On the paid concourse between Platforms 3 & 4
Tickets Accepted
Avanti West Coast (Business, First Open or Advance First) tickets only. You can only enter the lounge on the travel date shown on your ticket.
Facilities
Dedicated business areas are fully equipped with telephone points, desks, fax photocopier and modem facilities, screens with updated train information.
Refreshments
Tea, coffee, soft drinks.
Wi-Fi
Wi-Fi is available
Showers
No showers are available
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Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.
Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.