Trains from Hartlepool
to Surrey Quays
From £91.90
Hartlepool to Surrey Quaysby train on average takes 4 hrs 39 mins
Hartlepool to Surrey Quays one way only
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Route info - Did you know!
- Trains depart every 33 minutes
- First train leaves Hartlepool at 07:15
- Last train leaves Hartlepool at 18:28
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Hartlepool to Surrey Quays train times
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Hartlepool facilities
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Ticket office
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Ticket Office
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Prepurchase Collection
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Ticket Machine
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Smartcard Issued
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Smartcard Topup
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Smartcard Validator
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Smartcard Comments
More information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car Park
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Seated Area
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Station Buffet
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Toilets
These toilets are available during ticket office opening hours using a RADAR Key
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Accessible toilets
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Baby Change
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Telephones
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Wi Fi
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Rail replacement locations
Replacement transport will pick up/drop off at the station front.
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CCTV
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Toilets
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Available
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Location
These toilets are available during ticket office opening hours using a RADAR Key
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Accessible toilets
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Staffing and customer services
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Staffing LevelFull time
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Lost property
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
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Information Available From StaffIf the station is not staffed please use our helpline 08002006060
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Information Services Open
Information available 24/7 through the customer experience centre 0800 200 6060
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help Points
none
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Ticket gates
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Parking
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Contact Details0800 200 6060
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Operator NameLocal Council - 70 spaces
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NameStation Car Park
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Spaces0
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Charges£0.00
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Number Accessible Spaces0
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Accessible Car Park Equipment
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Cctv
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Bicycle Facilities
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Spaces8
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ShelteredNo
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Cctv
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Location
Platform 2
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TypeStands
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Accessibility
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Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff help available opening hoursMon-Fri 06:35 to 13:05
Sat 07:25 to 13:55 -
Induction Loop
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Accessible Ticket Machines
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Height Adjusted Ticket Office Counter
staff will come out of the office to assist
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Ramp For Train Access
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Accessible toilets
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Step Free Access
- Category A Station
There is only one platform and no major access difficulties. Step free access from car park to station entrance. Approximately 70 unmarked spaces.
To find our more about travelling around this station, please see the 360 map click here
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Ticket Gates
Ticket Gates are in operating during staffing hours to deter anti-social access onto the station. At other times they are left open so there is level access for wheelchair customers at all times.
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Impaired Mobility Set Down
Step free access from car park to station entrance
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Station Message
Un-booked assistance? No problem.
This station offers assistance to customers who have not pre-booked any passenger assistance. We recognise that some customers already travel without having pre-booked assistance. Assistance can still be pre-booked for travel from/to this station
Surrey Quays facilities
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Ticket office
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Ticket Office
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Prepurchase Collection
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Ticket Machine
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Oystercard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard Issued
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Smartcard Validator
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Smartcard Comments
Southern's smartcard is called 'the key'. To apply online, go to www.southernrailway.com/thekey or pick up an application form from a Southern ticket office.
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TravelcardZone 2
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Penalty FaresPenalty fares apply for LO
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Facilities
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Car Park
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Seated Area
Seats on both platforms
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Waiting Room
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Station Buffet
Cold drinks vending machine Food vending machine
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Toilets
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Accessible toilets
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Baby Change
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Telephones
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Wi Fi
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Post Box
Post Office located nearby
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Shops
High street shops
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Rail replacement locations
Use bus stop H in Deal Porters Way for southbound services to New Cross/New Cross Gate (Service X)
Use bus stop S in Rotherhithe Old Road for northbound services to Dalston Junction/Dalston Kingsland (Service X)
Use bus stop S in Rotherhithe Old Road for southbound services to Clapham Junction (Service M)
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CCTV
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Toilets
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Accessible toilets
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Staffing and customer services
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Staffing Levelunstaffed
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Lost property
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Contact Details
Url: https://www.nationalrail.co.uk/0845 330 9882 -
Available
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Information Available From StaffYes - from help point
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Passenger Information SystemsDeparture Screens
Arrival Screens
Announcements -
Customer Help Points
In booking hall and on platforms
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Ticket gates
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Bicycle Facilities
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Spaces5
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ShelteredNo
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Cctv
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Location
Station entrance
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TypeStands
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Accessibility
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Helpline
0343 222 1234
https://www.nationalrail.co.uk/ -
Staff help available opening hoursMon-Fri 05:34 to 00:48
Sat,Sun 24h -
Induction Loop
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Accessible Ticket Machines
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Ramp For Train Access
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Accessible Taxis
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Nearest stations with more facilitiesCanada WaterNew Cross GateNew Cross
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Accessible toilets
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Step Free Access
Booking Hall only. This station is not a step free station
Information on how London Overground is improving accessibility can be found at https://tfl.gov.uk/modes/london-overground/improving-london-overground
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Ticket Gates
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Impaired Mobility Set Down
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Wheelchairs Available
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