Trains from Hartlepool
to Stewartby
Book your tickets
Hartlepool facilities
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Ticket office
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Ticket Office
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Prepurchase Collection
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Ticket Machine
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Smartcard Issued
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Smartcard Topup
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Smartcard Validator
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Smartcard Comments
More information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car Park
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Seated Area
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Station Buffet
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Toilets
These toilets are available during ticket office opening hours using a RADAR Key
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Accessible toilets
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Baby Change
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Telephones
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Wi Fi
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Rail replacement locations
Replacement transport will pick up/drop off at the station front.
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CCTV
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Toilets
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Available
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Location
These toilets are available during ticket office opening hours using a RADAR Key
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Accessible toilets
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Staffing and customer services
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Staffing LevelFull time
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Lost property
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
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Information Available From StaffIf the station is not staffed please use our helpline 08002006060
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Information Services Open
Information available 24/7 through the customer experience centre 0800 200 6060
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help Points
none
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Ticket gates
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Parking
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Contact Details0800 200 6060
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Operator NameLocal Council - 70 spaces
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NameStation Car Park
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Spaces0
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Charges£0.00
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Number Accessible Spaces0
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Accessible Car Park Equipment
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Cctv
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Bicycle Facilities
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Spaces8
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ShelteredNo
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Cctv
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Location
Platform 2
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TypeStands
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Accessibility
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Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff help available opening hoursMon-Fri 06:35 to 13:05
Sat 07:25 to 13:55 -
Induction Loop
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Accessible Ticket Machines
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Height Adjusted Ticket Office Counter
staff will come out of the office to assist
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Ramp For Train Access
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Accessible toilets
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Step Free Access
- Category A Station
There is only one platform and no major access difficulties. Step free access from car park to station entrance. Approximately 70 unmarked spaces.
To find our more about travelling around this station, please see the 360 map click here
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Ticket Gates
Ticket Gates are in operating during staffing hours to deter anti-social access onto the station. At other times they are left open so there is level access for wheelchair customers at all times.
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Impaired Mobility Set Down
Step free access from car park to station entrance
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Stewartby facilities
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Ticket office
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Ticket Office
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Smartcard Issued
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Smartcard Validator
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Penalty FaresPenalty fares apply for LM
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Facilities
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Car Park
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Seated Area
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Waiting Room
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Station Buffet
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Toilets
N/A
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Accessible toilets
N/A
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Baby Change
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Telephones
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Wi Fi
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Rail replacement locations
FOR SERVICES TOWARDS BEDFORD: In the event of engineering the bus/coach will collect from the entrance to disused Brickworks
FOR SERVICES TOWARDS BLETCHLEY: In the event of engineering the bus/coach will collect from the avement just before the level crossing near Bletchley bound platform
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CCTV
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Toilets
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Accessible toilets
N/A
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Staffing and customer services
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Staffing Levelunstaffed
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Lost property
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Contact Detailshttps://www.nationalrail.co.uk/
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Available
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Operator NameEnquiries regardiing lost property can be made by ringing 0207 387 8699 Mon-Fri 0900-1700
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Information Available From StaffYes - from help point
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Customer Help Points
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Ticket gates
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Bicycle Facilities
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Spaces0
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ShelteredNo
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Cctv
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Accessibility
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Helpline
0800 0248 997
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff Help Available
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Induction Loop
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Accessible Ticket Machines
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Ramp For Train Access
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Accessible Taxis
Accessible taxis are available
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Accessible Public Telephones
Public telephones are not accessible
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Nearest stations with more facilitiesMilton Keynes Central
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Accessible toilets
N/A
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Step Free Access
This station has been classified as a step-free access category B2 station. This means that there is some step-free access to all platforms - please check details. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955
The Assistance meeting point is on the platform that your service is due to depart. Please attract the attention of the Conductor who will assist you onto the train.
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Ticket Gates
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Impaired Mobility Set Down
Pick-up possible in private entrance approximately 150m from station.
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