Trains from Frodsham
to Ryde Pier Head
Book your tickets
Frodsham facilities
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Ticket office
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Ticket Office
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Prepurchase Collection
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Ticket Machine
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Smartcard Issued
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Smartcard Validator
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Penalty FaresPenalty fares apply for AW
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Facilities
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Car Park
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Seated Area
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Waiting Room
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Station Buffet
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Toilets
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Accessible toilets
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Baby Change
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Telephones
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Wi Fi
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Rail replacement locations
The rail replacement bus stop is a local bus stop on Main Road near the Bears Paw pub.
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CCTV
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Toilets
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Accessible toilets
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Staffing and customer services
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Staffing Levelunstaffed
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Lost property
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Contact Details
Url: https://www.nationalrail.co.uk/03333 211 202 -
Available
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Operator Name
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Information Available From StaffYes - from help point
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Passenger Information SystemsDeparture Screens
Arrival Screens
Announcements -
Customer Help Points
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Ticket gates
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Parking
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Car Park 1
Notes
Operator Name: Transport for Wales
Name: Station Car Park
Spaces: 23
Free: Yes
Number Accessible Spaces: 0
Accessible Car Park Equipment: Yes
Cctv: NoWebsite
https://www.nationalrail.co.uk/Opening Times
Mon-Sun 24h -
Car Park 2
Notes
Operator Name: Local authority
Spaces: 86
Number Accessible Spaces: 5
Accessible Car Park Equipment: Yes
Cctv: NoWebsite
https://frodsham.gov.uk/contact-us/Opening Times
Mon-Fri 24h -
Car Park 3
Notes
Free: Yes
Number Accessible Spaces: 0
Accessible Car Park Equipment: Yes
Cctv: NoWebsite
https://www.nationalrail.co.uk/
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Bicycle Facilities
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Spaces28
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ShelteredYes
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Cctv
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Location
Cycle parking at Frodsham station is provided in two locations. 9 Sheffield stands providing parking for up to eighteen bicycles are sited on westbound Platform 1. Adjacent to the entrance to eastbound Platform 2, there is a shelter with 5 Sheffield stands providing parking for up to ten bicycles.
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Accessibility
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Helpline
03333 211202
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 08:00 to 20:00
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Staff Help Available
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Induction Loop
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Accessible Ticket Machines
These ticket machines do not accept cash. Payment is by major debit and credit cards only.
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Ramp For Train Access
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Accessible Taxis
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Nearest stations with more facilitiesChester
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Accessible toilets
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Step Free Access
Platform 1 (to Chester) is accessible via a ramp from the Council Car Park.
Platform 2 (to Manchester) is accessible from car park.
A footbridge with steps connects both platforms.
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Ticket Gates
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Impaired Mobility Set Down
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Ryde Pier Head facilities
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Ticket office
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Ticket Office
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Ticket Machine
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Smartcard Issued
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Smartcard Validator
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Penalty FaresPenalty fares apply for IL
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Facilities
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Car Park
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Seated Area
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Waiting Room
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Station Buffet
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Toilets
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Accessible toilets
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Baby Change
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Telephones
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Wi Fi
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Rail replacement locations
During planned engineering work and unplanned disruption, rail replacement buses will run from outside the Wightlink ticket office door.
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CCTV
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Toilets
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Available
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Accessible toilets
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Wifi
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Annotation
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Available
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Staffing and customer services
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Staffing Levelunstaffed
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Lost property
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Contact Detailshttps://www.nationalrail.co.uk/
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Available
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Information Available From StaffYes - from help point
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Customer Help Points
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Ticket gates
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Parking
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Contact Details
Car Park operated by Wightlink Ltd
Url: https://www.nationalrail.co.uk/ -
Spaces0
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Number Accessible Spaces0
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Accessible Car Park Equipment
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Cctv
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Bicycle Facilities
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Spaces48
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ShelteredYes
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Cctv
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Location
Platform. Ferry Terminal Covered. Operated by WightLink Ltd
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Annotation
Facility operated by Wightlink Ltd
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TypeRacks
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Accessibility
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Helpline
Assistance is available to customers boarding and alighting trains, at all times trains are running. At this station assistance is provided by the Guard on board the train. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - our staff will do their best to assist you onto your preferred train. You can use our 24 hour Assisted Boarding Points service via WhatsApp or Telephone: 0800 528 6599. More information here: here
Only boarding/alighting assistance is available from the guard. If more help is required through the station, please contact our Assisted Travel team on 0800 528 2100.
Meeting point for assistance - Assisted Boarding Point on platforms.
A ramp to board the train is available at all times, both for pre-booked and Turn Up and Go assistance.
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Staff Help Available
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Induction Loop
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Accessible Ticket Machines
no
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Ramp For Train Access
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Accessible Taxis
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Accessible toilets
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Step Free Access
Step-free access category A.
Station consists of single platform which has direct level access from ferry terminal. Access to external areas (car parks, etc.) is via ramps (10m long, up to 1:10 gradient).
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Ticket Gates
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Impaired Mobility Set Down
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Wheelchairs Available
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