Trains from Frodsham
to Benfleet
Book your tickets
Frodsham facilities
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Ticket office
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Ticket Office
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Prepurchase Collection
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Ticket Machine
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Smartcard Issued
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Smartcard Validator
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Penalty FaresPenalty fares apply for AW
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Facilities
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Car Park
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Seated Area
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Waiting Room
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Station Buffet
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Toilets
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Accessible toilets
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Baby Change
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Telephones
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Wi Fi
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Rail replacement locations
The rail replacement bus stop is a local bus stop on Main Road near the Bears Paw pub.
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CCTV
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Toilets
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Accessible toilets
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Staffing and customer services
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Staffing Levelunstaffed
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Lost property
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Contact Details
Url: https://www.nationalrail.co.uk/03333 211 202 -
Available
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Operator Name
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Information Available From StaffYes - from help point
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Passenger Information SystemsDeparture Screens
Arrival Screens
Announcements -
Customer Help Points
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Ticket gates
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Parking
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Car Park 1
Notes
Operator Name: Transport for Wales
Name: Station Car Park
Spaces: 23
Free: Yes
Number Accessible Spaces: 0
Accessible Car Park Equipment: Yes
Cctv: NoWebsite
https://www.nationalrail.co.uk/Opening Times
Mon-Sun 24h -
Car Park 2
Notes
Operator Name: Local authority
Spaces: 86
Number Accessible Spaces: 5
Accessible Car Park Equipment: Yes
Cctv: NoWebsite
https://frodsham.gov.uk/contact-us/Opening Times
Mon-Fri 24h -
Car Park 3
Notes
Free: Yes
Number Accessible Spaces: 0
Accessible Car Park Equipment: Yes
Cctv: NoWebsite
https://www.nationalrail.co.uk/
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Bicycle Facilities
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Spaces28
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ShelteredYes
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Cctv
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Location
Cycle parking at Frodsham station is provided in two locations. 9 Sheffield stands providing parking for up to eighteen bicycles are sited on westbound Platform 1. Adjacent to the entrance to eastbound Platform 2, there is a shelter with 5 Sheffield stands providing parking for up to ten bicycles.
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Accessibility
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Helpline
03333 211202
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 08:00 to 20:00
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Staff Help Available
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Induction Loop
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Accessible Ticket Machines
These ticket machines do not accept cash. Payment is by major debit and credit cards only.
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Ramp For Train Access
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Accessible Taxis
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Nearest stations with more facilitiesChester
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Accessible toilets
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Step Free Access
Platform 1 (to Chester) is accessible via a ramp from the Council Car Park.
Platform 2 (to Manchester) is accessible from car park.
A footbridge with steps connects both platforms.
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Ticket Gates
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Impaired Mobility Set Down
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Station Message
Un-booked assistance? No problem.
This station offers assistance to customers who have not pre-booked any passenger assistance. We recognise that some customers already travel without having pre-booked assistance. Assistance can still be pre-booked for travel from/to this station.
Benfleet facilities
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Ticket office
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Ticket Office
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Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes -
Ticket Machine
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Oyster Comments
.
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Smartcard Issued
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Smartcard Topup
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Smartcard Validator
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Smartcard Comments
For additional details on 'c2c Smart' please visit http://www.c2c-online.co.uk/smartcard or pick up a leaflet at the station.
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Penalty FaresPenalty fares apply for CC
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Facilities
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Car Park
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Seated Area
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Waiting Room
Platforms 1 & 2
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Station Buffet
Platform 1
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Toilets
The toilets are located on Platforms 1 and 2.
The National key toilets are located on Platform 1; these toilets are operated by a RADAR key.
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Accessible toilets
Platform 1. This can be accessed using a radar key.
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Baby Change
Female toilets
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Telephones
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Wi Fi
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Atm Machine
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Shops
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Rail replacement locations
Bus stops on Ferry Road outside front of station:
- If travelling towards London, Stop E
- If travelling towards Southend, Stop A
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CCTV
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Toilets
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Available
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Location
The toilets are located on Platforms 1 and 2.
The National key toilets are located on Platform 1; these toilets are operated by a RADAR key.
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Accessible toilets
Platform 1. This can be accessed using a radar key.
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Wifi
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Annotation
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Available
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Staffing and customer services
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Staffing LevelFull time
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Lost property
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Contact Details
Url: https://www.c2c-online.co.uk/help-feedback/lost-property/03457 44 44 22 -
Operator NameOperated by c2c
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Information Available From StaffYes - from ticket office
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Passenger Information SystemsDeparture Screens
Arrival Screens
Announcements -
Customer Help Points
On platforms, accessible via electronic gates from street level
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Ticket gates
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Parking
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Car Park 1
Notes
Daily and Weekly Tickets can be purchased at the Rail Ticket Machines.
Please note that the off peak parking rate applies after 10:00, Mondays to Fridays, all day Saturday and Sunday and on Bank Holidays
Operator Name: National Car Parks Ltd
Name: Station Car Park
Spaces: 125
Number Accessible Spaces: 3
Accessible Car Park Equipment: No
Accessible Car Park Equipment Note:Access to car park payment facilities is not required for wheelchair users as parking is free for disabled users in designated parking spaces
Cctv: YesWebsite
https://www.ncp.co.uk/find-a-car-park/car-parks/benfleet-station-c2c/Opening Times
Mon-Sun 24hCharges
Per Hour: £1.00
Daily: £6.40
Weekly: £32.00
Monthly: £131.00
Three Monthly: £379.00
Annual: £1,314.00
Saturday: £3.60
Sunday: £3.60
Note:Daily and Weekly Tickets can be purchased at the Rail Ticket Machines.
Please note that the off peak parking rate applies after 10:00, Mondays to Fridays, all day Saturday and Sunday and on Bank Holidays
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Car Park 2
Notes
Daily and Weekly Tickets can be purchased at the Rail Ticket Machines.
Please note that the off peak parking rate applies after 10:00, Mondays to Fridays, all day Saturday and Sunday and on Bank Holidays
Operator Name: National Car Parks Ltd
Name: Benfleet Station Car Park ( Premier Reserved Parking)
Number Accessible Spaces: 0
Accessible Car Park Equipment: No
Cctv: YesWebsite
https://www.ncp.co.uk/find-a-car-park/car-parks/benfleet-station-c2c/Opening Times
Mon-Sun 24hCharges
Annual: £1,675.00
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Bicycle Facilities
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Spaces67
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ShelteredYes
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Cctv
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Location
Outside station entrance
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Annotation
Some stands available on adjacent council land. For information regarding the dedicated cycle shed, please enquire at the ticket office.
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TypeCompounds
Stands
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Accessibility
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Helpline
03457 44 44 22
https://www.nationalrail.co.uk/ -
Staff Help Available
Please call 03457 44 44 22
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Staff help available opening hoursMon-Fri 06:00 to 21:00
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Induction Loop
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Accessible Ticket Machines
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Height Adjusted Ticket Office Counter
Customer Service Staff
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Ramp For Train Access
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Accessible Taxis
Operated by local companies. Pre-booking advised
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Accessible toilets
Platform 1. This can be accessed using a radar key.
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Step Free Access
There are no lifts at the station, but step free access is available to both platforms from street level via electronic gates
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Ticket Gates
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Impaired Mobility Set Down
Outside station entrance
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