Trains from Eaglescliffe
to Walton-on-Thames
Book your tickets
Eaglescliffe facilities
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Ticket office
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Ticket Office
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Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes -
Ticket Machine
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Smartcard Issued
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Smartcard Validator
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Smartcard Comments
More information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car Park
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Seated Area
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Waiting Room
There are shelters provided on both platforms.
Waiting Room opening times correspond with the ticket office opening times.
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Station Buffet
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Toilets
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Accessible toilets
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Baby Change
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Telephones
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Wi Fi
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Rail replacement locations
Pick Up/Drop Off on Yarm Road at the rail replacement bus stop
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CCTV
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Toilets
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Accessible toilets
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Staffing and customer services
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Staffing Levelunstaffed
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Lost property
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
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Information Available From StaffIf the station is not staffed please use our helpline 08002006060
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Information Services Open
Information available from Help Point 24/7.
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help Points
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Ticket gates
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Parking
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Car Park 1
Notes
Spaces: 79
Number Accessible Spaces: 4
Accessible Car Park Equipment: No
Cctv: NoWebsite
https://www.nationalrail.co.uk/Charges
Daily: £3.50
Weekly: £10.00
Monthly: £30.00
Annual: £300.00
Note:Ticket Machine Available
or
RingGo Code 5721
Register www.MyRingGo.com or call 01138090070
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Car Park 2
Notes
Operator Name: Northern
Number Accessible Spaces: 0
Accessible Car Park Equipment: No
Cctv: NoWebsite
https://www.nationalrail.co.uk/Opening Times
Mon-Sun 24hCharges
Daily: £3.50
Weekly: £10.00
Monthly: £30.00
Annual: £300.00
Note:Ticket Machine Available
or
RingGo Code 5721
Register www.MyRingGo.com or call 01138090070
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Bicycle Facilities
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Spaces8
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ShelteredNo
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Cctv
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Location
Within car park
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Annotation
There are 4 stands and 4 lockers available at this station. Stands are free but lockers must be hired for a minimum period of 4 weeks. Cost: 4 weeks = £4.00, 6 months = £26.00, 12 months = £52.00, all with a returnable deposit of £15.00. For further information please contact Stockton Borough Council on 01642 528499.
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TypeLockers
Stands
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Accessibility
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Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff Help Available
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Induction Loop
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Accessible Ticket Machines
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Height Adjusted Ticket Office Counter
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Ramp For Train Access
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Accessible toilets
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Step Free Access
- Category B Station
There is access onto an island platform via a ramped footbridge, which is quite steep and may be unsuitable for mobility impaired customers.
Step free access from car park to station entrance.
To find our more about travelling around this station, please see the 360 map click here
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Ticket Gates
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Impaired Mobility Set Down
Step free access from car park to station entrance
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Walton-on-Thames facilities
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Ticket office
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Ticket Office
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Prepurchase Collection
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Ticket Machine
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Smartcard Issued
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Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard Validator
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Smartcard Comments
Walton-on-Thames ticket office can issue new smartcards and sell tickets to smartcards including Flexi Seasons.
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Penalty FaresPenalty fares apply for SW
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Facilities
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Car Park
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Seated Area
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Waiting Room
Heated seating area within the booking hall.
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Station Buffet
A coffee shop on Platform 1.
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Toilets
The toilets are located on Platform 1. The National key toilets are located in the Booking Hall on Platform 1; these toilets are operated by a radar key. The toilet facilities are only available during Ticket Office opening hours.
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Accessible toilets
The National key toilets are located in the Booking Hall on Platform 1; these toilets are operated by a radar key. The toilet facilities are only available during Ticket Office opening hours.
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Baby Change
Separate baby changing room.
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Telephones
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Wi Fi
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Atm Machine
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Rail replacement locations
Station forecourt off Station Avenue
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CCTV
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Toilets
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Accessible toilets
The National key toilets are located in the Booking Hall on Platform 1; these toilets are operated by a radar key. The toilet facilities are only available during Ticket Office opening hours.
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Wifi
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Annotation
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Available
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Staffing and customer services
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Staffing LevelPart time
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Lost property
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Contact Detailshttps://www.southwesternrailway.com/contact-and-help/lost-property
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Open
Opening times are for the Lost Property office at London Waterloo. There is no Lost Property office at Walton-on-Thames.
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Information Available From StaffYes - from information point
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Passenger Information SystemsDepartureScreens
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Customer Help Points
Help points are available on all platforms
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Ticket gates
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Parking
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NameWalton-on-Thames Car Park
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Spaces250
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ChargesOff-peak: £3.00
Per Hour: £1.00
Daily: £6.00
Weekly: £23.90
Monthly: £84.70
Three Monthly: £254.10
Annual: £847.00
Saturday: £3.00
Sunday: £3.00
Note:Ring Go code 2023.
Hourly rate available from 1200 from Ring Go O N L Y.
Bank Holiday £3.00.
Off Peak from 1200 Monday to Friday £3.00.
Weekend ticket available from 0001 Friday until 0359 Tuesday £9.00.
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Number Accessible Spaces2
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Accessible Spaces Note
Parking is chargeable for all vehicles.
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Accessible Car Park Equipment
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Cctv
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Bicycle Facilities
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Spaces294
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ShelteredYes
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Cctv
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Location
Outside Main Station Entrance
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Annotation
A New cycle hub includes 24 access, full CCTV coverage and maintenance tools.
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TypeCompounds
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Accessibility
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Helpline
0800 5282100
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff Help Available
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Induction Loop
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Accessible Ticket Machines
All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
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Height Adjusted Ticket Office Counter
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Ramp For Train Access
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Accessible Taxis
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Accessible toilets
The National key toilets are located in the Booking Hall on Platform 1; these toilets are operated by a radar key. The toilet facilities are only available during Ticket Office opening hours.
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Step Free Access
Step-free category B2 station - This station has step-free access from the main entrance to Platform 1 (for trains towards London Waterloo) via a ramp at a gradient of approximately 1:12. There is step-free access from Mayfield Road to Platform 2 (for trains towards Weybridge/ Woking) via a separate entrance and a long ramp at a gradient of approximately 1:20. There is no step-free access between platforms.
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Ticket Gates
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Impaired Mobility Set Down
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Wheelchairs Available
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