Trains from Delamere
to Wool
Book your tickets
Delamere facilities
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Ticket office
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Ticket Office
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Prepurchase Collection
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Ticket Machine
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Smartcard Issued
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Smartcard Topup
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Smartcard Validator
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Smartcard Comments
More information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car Park
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Seated Area
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Waiting Room
No, open shelters only.
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Station Buffet
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Toilets
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Accessible toilets
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Baby Change
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Telephones
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Wi Fi
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Rail replacement locations
Pickup point is at the intersection between Station Road (the B5152) and Delamere Forest Road.
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CCTV
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Toilets
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Accessible toilets
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Staffing and customer services
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Staffing Levelunstaffed
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Lost property
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
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Information Available From StaffIf the station is not staffed please use our helpline 08002006060
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Information Services Open
Information available 24/7 through the customer experience centre 0800 200 6060
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Passenger Information SystemsDepartureScreens
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Customer Help Points
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Ticket gates
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Parking
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Contact Details0800 200 6060
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Operator NameNorthern
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NameStation Car Park
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Spaces5
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ChargesFree
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Number Accessible Spaces0
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Accessible Car Park Equipment
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Cctv
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Bicycle Facilities
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Spaces0
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ShelteredNo
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Cctv
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TypeCompounds
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Accessibility
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Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff Help Available
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Induction Loop
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Accessible Ticket Machines
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Ramp For Train Access
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Nearest stations with more facilitiesChesterNorthwich
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Accessible toilets
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Step Free Access
- Category B Station
- Scooter Friendly Station
- Chester Platform: Level access through gate from car park onto platform.
- Manchester platform: Level access through gate from drive onto platform.
- Access between platforms is via road overbridge.
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Ticket Gates
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Impaired Mobility Set Down
No designated area is provided. Street set down only available.
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Wool facilities
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Ticket office
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Ticket Office
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Prepurchase Collection
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Ticket Machine
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Smartcard Issued
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Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard Validator
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Smartcard Comments
Wool ticket office can order new smartcards for collection and sell tickets to smartcards including Flexi Season.
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Penalty FaresPenalty fares apply for SW
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Facilities
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Car Park
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Seated Area
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Waiting Room
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Station Buffet
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Toilets
The toilets are located on Platform 2.
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Accessible toilets
N/A
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Baby Change
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Telephones
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Wi Fi
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Rail replacement locations
Station Road (B3071) Bus Stop outside Station
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CCTV
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Toilets
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Available
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Location
The toilets are located on Platform 2.
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Accessible toilets
N/A
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Wifi
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Annotation
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Available
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Staffing and customer services
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Staffing LevelPart time
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Lost property
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Contact Detailshttps://www.southwesternrailway.com/contact-and-help/lost-property
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Open
Opening times are for the Lost Property office at London Waterloo. There is no Lost Property office at Wool.
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Information Available From StaffYes - from help point
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Customer Help Points
Help points are available on all platforms
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Ticket gates
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Parking
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Contact Detailshttps://www.nationalrail.co.uk/
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NameStation Car Park
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Spaces11
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ChargesFree
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Number Accessible Spaces0
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Accessible Car Park Equipment
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Cctv
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Bicycle Facilities
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Spaces20
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ShelteredNo
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Cctv
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TypeStands
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Accessibility
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Helpline
0800 5282100
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff Help Available
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Induction Loop
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Accessible Ticket Machines
All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
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Ramp For Train Access
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Accessible Taxis
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Accessible toilets
N/A
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Step Free Access
Step-free category B Station - Short ramps at approx 1:10 gradient to both platforms via separate entrances (Platform 1 ramp is steeper towards the top for approx 1m). Step-free access between platforms via street and full-barrier level crossing.
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Ticket Gates
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Impaired Mobility Set Down
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Wheelchairs Available
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