Trains from Chester Train Station
to Seamer
Book your tickets
Chester Train Station facilities
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Ticket office
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Ticket Office
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Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes -
Ticket Machine
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Smartcard Issued
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Smartcard Validator
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Penalty FaresPenalty fares apply for AW
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Facilities
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Car Park
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Seated Area
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Trolleys
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Station Buffet
Coffee shop.
Buffet.
Public House/Bar.
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Toilets
The toilets are located on Main Concourse and on Platform 7a. The National key toilets are located on the Main Concourse and on Platform 7a; these toilets are operated by a radar key.
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Accessible toilets
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Baby Change
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Telephones
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Wi Fi
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Post Box
Located on the platform(s).
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Atm Machine
Located on the concourse.
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Shops
News agent
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Rail replacement locations
The rail replacement bus stop is the local bus stop near the station.
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CCTV
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Toilets
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Available
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Location
The toilets are located on Main Concourse and on Platform 7a. The National key toilets are located on the Main Concourse and on Platform 7a; these toilets are operated by a radar key.
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Accessible toilets
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Staffing and customer services
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Staffing LevelFull time
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Lost property
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Contact Details
Url: https://www.nationalrail.co.uk/03333 211 202 -
Available
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Operator Name
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Information Available From StaffYes - from information point
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Passenger Information SystemsDeparture Screens
Arrival Screens
Announcements -
Customer Help Points
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Ticket gates
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Parking
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Car Park 1
Notes
Operator Name: A P C O A
Name: Chester East
Spaces: 113
Number Accessible Spaces: 6
Accessible Car Park Equipment: Yes
Cctv: YesWebsite
https://www.apcoa.co.uk/tfwrOpening Times
Mon-Sun 24h -
Car Park 2
Notes
Operator Name: A P C O A
Name: Chester West
Spaces: 123
Number Accessible Spaces: 6
Accessible Car Park Equipment: Yes
Accessible Car Park Equipment Note:This car park is accredited with a Disabled Parking Award run by D M U K. Visit https://www.disabledmotoring.org for further information.
Cctv: NoWebsite
https://www.apcoa.co.uk/tfwrOpening Times
Mon-Sun 24h
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Bicycle Facilities
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Spaces76
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ShelteredYes
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Cctv
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Location
Two tier rack cycle parking spaces provide for up to 76 bicycles to be parked.
To access them if you enter from City Road onto the station concourse, you need to turn right and continue along the side of the main station building, pass the current ticket office. and you will see the cycle parking in front of you, adjacent to the British Transport Police offices If entering the station from the direction of the Carriage Shed direction, will pass the cycle parking on route.
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TypeStands
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Accessibility
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Helpline
03333 211202
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 08:00 to 20:00
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Staff Help Available
The meeting point for customers who have booked assistance or wish to request assistance is the Customer Services Office in the main concourse.
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Staff help available opening hoursMon-Sun 03:00 to 01:00
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Induction Loop
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Accessible Ticket Machines
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Height Adjusted Ticket Office Counter
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Ramp For Train Access
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Accessible Taxis
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Accessible toilets
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Step Free Access
Category A.
Step free access is available to all platforms via lifts.
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Ticket Gates
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Impaired Mobility Set Down
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Wheelchairs Available
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Seamer facilities
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Ticket office
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Ticket Office
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Prepurchase Collection
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Ticket Machine
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Smartcard Issued
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Smartcard Topup
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Smartcard Validator
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Penalty FaresPenalty fares apply for TP
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Facilities
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Car Park
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Seated Area
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Waiting Room
There is no waiting room, however waiting shelters are available on the platforms which are available 24 hours a day.
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Station Buffet
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Toilets
There are no toilet facilities available at this station.
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Accessible toilets
There are no toilet facilities available at this station.
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Baby Change
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Telephones
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Wi Fi
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Rail replacement locations
Pick Up / Drop Off at the bus stops on Cayton Low Rd at the end of the station approach road (Station side for Scarborough, opposite side for Bridlington / Malton / York)
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CCTV
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Toilets
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Accessible toilets
There are no toilet facilities available at this station.
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Wifi
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Annotation
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Available
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Staffing and customer services
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Staffing Levelunstaffed
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Lost property
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Contact Details
Url: https://www.nationalrail.co.uk/356 600 1671 -
Available
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Information Available From StaffYes - from help point
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help Points
A Help Point is available on the platform to contact a member of our team in an emergency or for information. When using the Help Point our CCTV will be monitoring your position for the duration of the call.
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Ticket gates
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Parking
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Contact Details
Url: https://www.nationalrail.co.uk/01895 262 122 -
Operator NameTransPennine Express
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NameStation Car Park
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Spaces19
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ChargesDaily: £2.50
Weekly: £11.00
Monthly: £37.50
Annual: £290.00 -
Number Accessible Spaces2
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Accessible Spaces Note
Parking is free for registered disabled customers parking in disabled spaces displaying a valid Blue Badge Permit. Blue Badge holders must also register their permit at bit.ly/tpebluebadge in order to obtain free parking.
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Accessible Car Park Equipment
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Accessible Car Park Equipment Note
Customers can purchase their car parking tickets via the APCOA Connect app or website.
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Cctv
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Bicycle Facilities
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Spaces12
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ShelteredNo
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Cctv
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Location
Platforms 1 and 2
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TypeStands
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Accessibility
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Helpline
0800 107 2149
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff Help Available
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Induction Loop
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Accessible Ticket Machines
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Ramp For Train Access
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Accessible Taxis
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Nearest stations with more facilitiesScarborough
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Accessible toilets
There are no toilet facilities available at this station.
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Step Free Access
This station is category B1. Ramped access is provided from the station entrance to both platforms via a heavy, manual, sprung gate with high handles. Customers should be aware that access is across the railway tracks. This station is unstaffed. There are train boarding ramps available at this station, and they are also carried on board all TransPennine Express trains.
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Ticket Gates
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Impaired Mobility Set Down
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