Trains from Chester Train Station
to Oxshott
Book your tickets
Chester Train Station facilities
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Ticket office
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Ticket Office
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Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes -
Ticket Machine
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Smartcard Issued
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Smartcard Validator
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Penalty FaresPenalty fares apply for AW
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Facilities
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Car Park
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Seated Area
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Trolleys
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Station Buffet
Coffee shop.
Buffet.
Public House/Bar.
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Toilets
The toilets are located on Main Concourse and on Platform 7a. The National key toilets are located on the Main Concourse and on Platform 7a; these toilets are operated by a radar key.
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Accessible toilets
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Baby Change
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Telephones
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Wi Fi
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Post Box
Located on the platform(s).
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Atm Machine
Located on the concourse.
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Shops
News agent
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Rail replacement locations
The rail replacement bus stop is the local bus stop near the station.
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CCTV
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Toilets
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Available
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Location
The toilets are located on Main Concourse and on Platform 7a. The National key toilets are located on the Main Concourse and on Platform 7a; these toilets are operated by a radar key.
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Accessible toilets
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Staffing and customer services
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Staffing LevelFull time
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Lost property
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Contact Details
Url: https://www.nationalrail.co.uk/03333 211 202 -
Available
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Operator Name
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Information Available From StaffYes - from information point
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Passenger Information SystemsDeparture Screens
Arrival Screens
Announcements -
Customer Help Points
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Ticket gates
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Parking
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Car Park 1
Notes
Operator Name: A P C O A
Name: Chester East
Spaces: 113
Number Accessible Spaces: 6
Accessible Car Park Equipment: Yes
Cctv: YesWebsite
https://www.apcoa.co.uk/tfwrOpening Times
Mon-Sun 24h -
Car Park 2
Notes
Operator Name: A P C O A
Name: Chester West
Spaces: 123
Number Accessible Spaces: 6
Accessible Car Park Equipment: Yes
Accessible Car Park Equipment Note:This car park is accredited with a Disabled Parking Award run by D M U K. Visit https://www.disabledmotoring.org for further information.
Cctv: NoWebsite
https://www.apcoa.co.uk/tfwrOpening Times
Mon-Sun 24h
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Bicycle Facilities
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Spaces76
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ShelteredYes
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Cctv
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Location
Two tier rack cycle parking spaces provide for up to 76 bicycles to be parked.
To access them if you enter from City Road onto the station concourse, you need to turn right and continue along the side of the main station building, pass the current ticket office. and you will see the cycle parking in front of you, adjacent to the British Transport Police offices If entering the station from the direction of the Carriage Shed direction, will pass the cycle parking on route.
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TypeStands
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Accessibility
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Helpline
03333 211202
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 08:00 to 20:00
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Staff Help Available
The meeting point for customers who have booked assistance or wish to request assistance is the Customer Services Office in the main concourse.
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Staff help available opening hoursMon-Sun 03:00 to 01:00
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Induction Loop
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Accessible Ticket Machines
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Height Adjusted Ticket Office Counter
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Ramp For Train Access
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Accessible Taxis
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Accessible toilets
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Step Free Access
Category A.
Step free access is available to all platforms via lifts.
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Ticket Gates
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Impaired Mobility Set Down
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Wheelchairs Available
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Oxshott facilities
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Ticket office
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Ticket Office
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Prepurchase Collection
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Ticket Machine
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Smartcard Issued
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Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard Validator
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Smartcard Comments
Oxshott ticket office can issue new smartcards and sell tickets to smartcards including Flexi Seasons.
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Penalty FaresPenalty fares apply for SW
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Facilities
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Car Park
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Seated Area
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Waiting Room
Heated area within the booking hall. Seating is compliant with code of practice.
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Station Buffet
Station Buffet.
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Toilets
The toilets are located on Platform 1. The National key toilets are located on Platform 1 (can be accessed from the Booking Hall); these toilets are operated by a radar key.
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Accessible toilets
The National key toilets are located on Platform 1 (can be accessed from the Booking Hall); these toilets are operated by a radar key.
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Baby Change
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Telephones
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Wi Fi
Find WiFi Hotspots around Oxshott station
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Post Box
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Rail replacement locations
Warren Lane (A244) Bus Stops at top of Station Approach
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CCTV
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Toilets
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Accessible toilets
The National key toilets are located on Platform 1 (can be accessed from the Booking Hall); these toilets are operated by a radar key.
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Wifi
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Annotation
Find WiFi Hotspots around Oxshott station
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Available
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Staffing and customer services
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Staffing LevelPart time
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Lost property
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Contact Detailshttps://www.southwesternrailway.com/contact-and-help/lost-property
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Open
Opening times are for the Lost Property office at London Waterloo. There is no Lost Property office at Oxshott.
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Information Available From StaffYes - from information point
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help Points
Help points are available on all platforms
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Ticket gates
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Parking
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NameOxshott Car Park
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Spaces145
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ChargesOff-peak: £3.90
Per Hour: £1.30
Daily: £7.90
Weekly: £31.50
Monthly: £111.30
Three Monthly: £333.90
Annual: £1,113.00
Saturday: £3.90
Sunday: £3.90
Note:Ring Go Code 2033.
Hourly rate available from 1200 from Ring Go O N L Y.
Bank Holiday £3.90.
Off- Peak from 1200 Monday to Friday. Weekend ticket available from 0001 Friday until 0359 Tuesday £11.70.
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Number Accessible Spaces2
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Accessible Car Park Equipment
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Cctv
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Bicycle Facilities
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Spaces96
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ShelteredNo
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Cctv
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Location
Car park
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Annotation
Double cycle storage available.
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TypeStands
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Accessibility
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Helpline
0800 5282100
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff Help Available
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Induction Loop
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Accessible Ticket Machines
All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
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Height Adjusted Ticket Office Counter
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Ramp For Train Access
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Accessible Taxis
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Accessible toilets
The National key toilets are located on Platform 1 (can be accessed from the Booking Hall); these toilets are operated by a radar key.
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Step Free Access
Step-free category B2 Station - Platform 1 (trains to London) is fully accessible from the main station entrance. Platform 2 is accessible by either a footbridge 51 steps or a steeply sloped path from Warren Lane.
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Ticket Gates
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Impaired Mobility Set Down
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Wheelchairs Available
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