Trains from Chester-le-Street
to West Drayton
From £93.50
Chester-le-Street to West Draytonby train on average takes 4 hrs 49 mins
Chester-le-Street to West Drayton one way only
Quick Links
Route info - Did you know!
- Trains depart every 32 minutes
- First train leaves Chester-le-Street at 05:44
- Last train leaves Chester-le-Street at 19:07
Book your tickets
Chester-le-Street to West Drayton train times
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Station Message
The independent retailer, Chester-le-Track, that ran the ticket office at this station has gone into administration. Northern Rail will be staffing the station on a part time basis but may not be able to sell the full range of tickets, in particular Advance Purchase and longer term Season Tickets.
In addition, some of the station facilities may not always be available at the times shown below.
Chester-le-Street facilities
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Ticket office
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Ticket Office
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Prepurchase Collection
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Ticket Machine
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Smartcard Issued
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Smartcard Topup
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Smartcard Validator
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Smartcard Comments
More information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car Park
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Seated Area
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Waiting Room
Situated on Platform 2. The indoor waiting room is open at the same times as the booking office.
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Station Buffet
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Toilets
There are toilets in the caf├й but this is not operated by the station operator and are for caf├й customers only
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Accessible toilets
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Baby Change
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Telephones
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Wi Fi
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Rail replacement locations
Pick Up / Drop off outside station entrance.
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CCTV
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Toilets
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Accessible toilets
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Staffing and customer services
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Staffing LevelPart time
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Lost property
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
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Information Available From StaffIf the station is not staffed please use our helpline 08002006060
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Information Services Open
Information available 24/7 through the customer experience centre 0800 200 6060
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Customer Help Points
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Ticket gates
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Parking
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Contact Details0800 200 6060
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Operator NameNorthern
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NameStation Car Park
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Spaces13
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ChargesDaily: £2.00
Weekly: £8.00
Monthly: £25.00
Annual: £250.00
Note:Ticket Machine Available
or
Ring Go Code 5720
Register www. My Ring Go.com or call 01138090070
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Number Accessible Spaces0
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Accessible Car Park Equipment
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Cctv
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Bicycle Facilities
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Spaces2
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ShelteredNo
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Cctv
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Location
Within Car park
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TypeStands
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Accessibility
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Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff Help Available
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Induction Loop
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Accessible Ticket Machines
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Height Adjusted Ticket Office Counter
staff will come out of the office to assist
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Ramp For Train Access
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Accessible toilets
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Step Free Access
- Category B Station
- Please note there are no tactile pavings at this station
Access to North Bound platform via ramp and roadside pavement
To find our more about travelling around this station, please see the 360 map click here
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Ticket Gates
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Impaired Mobility Set Down
Level access from car park.
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West Drayton facilities
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Ticket office
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Ticket Office
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Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes -
Ticket Machine
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Oystercard Topup
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Oyster Comments
- Nearby shop sells Oyster cards.
- Oyster cards can be purchased from the Ticket Vending Machine.
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Smartcard Issued
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Smartcard Validator
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Smartcard Comments
Travelling with Contactless is available.
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TravelcardZone 6
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Penalty FaresPenalty fares apply for GW
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Facilities
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Car Park
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Seated Area
Waiting rooms located on platform 3 & 4
Waiting Shelters located on platform 4
Multiple uncovered seats available on across platform 3 & 4
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Waiting Room
An accessible, heated waiting room is located on Platform 3 & 4.
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Station Buffet
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Toilets
- Both Male & Female Toilets located on Platform 4
- Accessible Toilet also located on Platform 4, Radar Key required to access.
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Accessible toilets
An accessible toilet is located on Platform 4. This toilet is operated with a radar key.
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Baby Change
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Telephones
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Wi Fi
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Rail replacement locationshttps://assets.nationalrail.co.uk/e8xgegruud3g/4K1K7KMsxtGaJoERm8Kslf/20996bfaae35401b9f4cec6db5a76246/MTR220613d_Bus_Routes_for_Rail_Strike__West_Drayton_.pdf
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CCTV
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Toilets
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Available
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Location
- Both Male & Female Toilets located on Platform 4
- Accessible Toilet also located on Platform 4, Radar Key required to access.
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Accessible toilets
An accessible toilet is located on Platform 4. This toilet is operated with a radar key.
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Staffing and customer services
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Staffing LevelFull time
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Lost property
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Contact Detailshttps://www.nationalrail.co.uk/
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Available
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Operator Name
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Information Available From StaffYes - from help point
Yes - from ticket office -
Passenger Information SystemsDeparture Screens
Announcements -
Customer Help Points
Visual and audible customer information is available via customer Information Screens (CIS), public announcements (PA) and staff at this station.
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Ticket gates
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Parking
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Contact DetailsEmail Address: [email protected]
Url: https://www.ncp.co.uk/find-a-car-park/car-parks/west-drayton/ -
Spaces0
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Number Accessible Spaces0
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Accessible Spaces Note
Due to station improvement works the car park is currently closed.
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Accessible Car Park Equipment
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Cctv
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Bicycle Facilities
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Spaces0
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ShelteredNo
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Cctv
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Accessibility
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Helpline
0343 222 1234
https://www.nationalrail.co.uk/ -
Staff Help Available
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Induction Loop
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Accessible Ticket Machines
Accessible ticket machines are located in the ticket hall on Station Approach.
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Height Adjusted Ticket Office Counter
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Ramp For Train Access
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Accessible Taxis
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Accessible toilets
An accessible toilet is located on Platform 4. This toilet is operated with a radar key.
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Step Free Access
Accessibility Category A.
- This station has step free access to all platforms.
- Staff ramp assistance is always available.
- Accessible seating is available on platforms 3&4
- Wheelchairs are available from first to last train.
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Ticket Gates
West Drayton has a Secure Station accreditation
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Impaired Mobility Set Down
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Wheelchairs Available
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