Trains from Chester-le-Street
to Guildford
From £97.50
Chester-le-Street to Guildfordby train on average takes 4 hrs 52 mins
Chester-le-Street to Guildford one way only
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Route info - Did you know!
- Trains depart every 36 minutes
- First train leaves Chester-le-Street at 05:44
- Last train leaves Chester-le-Street at 19:07
Book your tickets
Chester-le-Street to Guildford train times
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Station Message
The independent retailer, Chester-le-Track, that ran the ticket office at this station has gone into administration. Northern Rail will be staffing the station on a part time basis but may not be able to sell the full range of tickets, in particular Advance Purchase and longer term Season Tickets.
In addition, some of the station facilities may not always be available at the times shown below.
Chester-le-Street facilities
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Ticket office
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Ticket Office
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Prepurchase Collection
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Ticket Machine
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Smartcard Issued
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Smartcard Topup
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Smartcard Validator
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Smartcard Comments
More information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car Park
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Seated Area
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Waiting Room
Situated on Platform 2. The indoor waiting room is open at the same times as the booking office.
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Station Buffet
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Toilets
There are toilets in the caf├й but this is not operated by the station operator and are for caf├й customers only
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Accessible toilets
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Baby Change
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Telephones
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Wi Fi
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Rail replacement locations
Pick Up / Drop off outside station entrance.
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CCTV
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Toilets
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Accessible toilets
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Staffing and customer services
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Staffing LevelPart time
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Lost property
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
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Information Available From StaffIf the station is not staffed please use our helpline 08002006060
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Information Services Open
Information available 24/7 through the customer experience centre 0800 200 6060
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Customer Help Points
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Ticket gates
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Parking
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Contact Details0800 200 6060
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Operator NameNorthern
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NameStation Car Park
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Spaces13
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ChargesDaily: £2.00
Weekly: £8.00
Monthly: £25.00
Annual: £250.00
Note:Ticket Machine Available
or
Ring Go Code 5720
Register www. My Ring Go.com or call 01138090070
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Number Accessible Spaces0
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Accessible Car Park Equipment
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Cctv
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Bicycle Facilities
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Spaces2
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ShelteredNo
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Cctv
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Location
Within Car park
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TypeStands
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Accessibility
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Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff Help Available
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Induction Loop
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Accessible Ticket Machines
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Height Adjusted Ticket Office Counter
staff will come out of the office to assist
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Ramp For Train Access
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Accessible toilets
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Step Free Access
- Category B Station
- Please note there are no tactile pavings at this station
Access to North Bound platform via ramp and roadside pavement
To find our more about travelling around this station, please see the 360 map click here
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Ticket Gates
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Impaired Mobility Set Down
Level access from car park.
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Station Message
The lift information for this station cannot be validated. If you require lift information please call the National Rail Contact Centre on 03457 484950
Guildford facilities
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Ticket office
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Ticket Office
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Prepurchase Collection
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Ticket Machine
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Smartcard Issued
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Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard Validator
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Smartcard Comments
Guildford ticket office has Smartcard facilities including issuing new cards and selling tickets to Smartcard.
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Penalty Fares
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Facilities
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Car Park
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Seated Area
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Waiting Room
Located on Platforms 3/4 and 5/6
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Station Buffet
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Toilets
The toilets are located on Platform 2, next to the subway ramp. The National key toilets are located on Platform 2; these toilets are operated by a radar key. A radar key is available from station staff upon request.
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Accessible toilets
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Baby Change
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Telephones
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Wi Fi
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Post Box
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Atm Machine
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Shops
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Rail replacement locations
Bus lay-by in Station Forecourt off Walnut Tree Close.
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CCTV
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Toilets
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Available
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Location
The toilets are located on Platform 2, next to the subway ramp. The National key toilets are located on Platform 2; these toilets are operated by a radar key. A radar key is available from station staff upon request.
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Accessible toilets
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Wifi
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Annotation
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Available
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Staffing and customer services
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Staffing LevelFull time
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Lost property
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Contact Detailshttps://www.nationalrail.co.uk/
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Available
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Information Available From StaffYes - from help point
Yes - from information point
Yes - from ticket office -
Customer Help Points
Help points are available on all platforms
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Ticket gates
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Parking
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Car Park 1
Notes
Bank Holiday £4.00
Name: Premium Car Park
Spaces: 250
Number Accessible Spaces: 0
Accessible Car Park Equipment: No
Cctv: NoWebsite
https://www.nationalrail.co.uk/Charges
Daily: £15.50
Saturday: £10.50
Sunday: £4.00
Note:Bank Holiday £4.00
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Car Park 2
Notes
Bank Holiday £2.00
Name: Standard Car Park
Spaces: 77
Number Accessible Spaces: 0
Accessible Car Park Equipment: No
Cctv: NoWebsite
https://www.nationalrail.co.uk/Charges
Daily: £11.00
Saturday: £6.00
Sunday: £2.00
Note:Bank Holiday £2.00
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Bicycle Facilities
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Spaces378
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ShelteredYes
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Cctv
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Location
Car parks 1 & 2
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TypeCompounds
Stands
Racks
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Accessibility
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Helpline
If you wish to book assistance but are not sure which train operator you are travelling with, you can call 0800 022 3720. On calling, you will be referred to the appropriate train operator.
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 06:00 to 22:00
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Staff help available opening hoursMon-Sun 24h
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Induction Loop
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Accessible Ticket Machines
All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
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Height Adjusted Ticket Office Counter
A low height ticket office counter is located within the main booking hall.
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Ramp For Train Access
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Accessible Taxis
The taxi rank is located outside the main station entrance (platform 2)
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Accessible toilets
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Step Free Access
There is level access to the booking hall and all platforms from the main entrance in Walnut Tree Close. There is no step free access from the Guildford Park Road entrance.
There is step free access to and interchange between all platforms via steep ramps. A staff operated powered wheelchair is available for customers. Please speak to a member of staff or our Assisted Travel team.
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Ticket Gates
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Impaired Mobility Set Down
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Wheelchairs Available
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