Trains from Chester-le-Street
to Denmark Hill
From £93.50
Chester-le-Street to Denmark Hillby train on average takes 4 hrs 11 mins
Chester-le-Street to Denmark Hill one way only
Quick Links
Route info - Did you know!
- Trains depart every 49 minutes
- First train leaves Chester-le-Street at 05:44
- Last train leaves Chester-le-Street at 19:07
Book your tickets
Chester-le-Street to Denmark Hill train times
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Station Message
The independent retailer, Chester-le-Track, that ran the ticket office at this station has gone into administration. Northern Rail will be staffing the station on a part time basis but may not be able to sell the full range of tickets, in particular Advance Purchase and longer term Season Tickets.
In addition, some of the station facilities may not always be available at the times shown below.
Chester-le-Street facilities
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Ticket office
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Ticket Office
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Prepurchase Collection
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Ticket Machine
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Smartcard Issued
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Smartcard Topup
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Smartcard Validator
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Smartcard Comments
More information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car Park
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Seated Area
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Waiting Room
Situated on Platform 2. The indoor waiting room is open at the same times as the booking office.
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Station Buffet
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Toilets
There are toilets in the caf├й but this is not operated by the station operator and are for caf├й customers only
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Accessible toilets
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Baby Change
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Telephones
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Wi Fi
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Rail replacement locations
Pick Up / Drop off outside station entrance.
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CCTV
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Toilets
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Accessible toilets
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Staffing and customer services
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Staffing LevelPart time
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Lost property
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
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Information Available From StaffIf the station is not staffed please use our helpline 08002006060
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Information Services Open
Information available 24/7 through the customer experience centre 0800 200 6060
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Customer Help Points
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Ticket gates
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Parking
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Contact Details0800 200 6060
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Operator NameNorthern
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NameStation Car Park
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Spaces13
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ChargesDaily: £2.00
Weekly: £8.00
Monthly: £25.00
Annual: £250.00
Note:Ticket Machine Available
or
Ring Go Code 5720
Register www. My Ring Go.com or call 01138090070
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Number Accessible Spaces0
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Accessible Car Park Equipment
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Cctv
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Bicycle Facilities
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Spaces2
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ShelteredNo
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Cctv
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Location
Within Car park
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TypeStands
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Accessibility
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Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff Help Available
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Induction Loop
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Accessible Ticket Machines
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Height Adjusted Ticket Office Counter
staff will come out of the office to assist
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Ramp For Train Access
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Accessible toilets
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Step Free Access
- Category B Station
- Please note there are no tactile pavings at this station
Access to North Bound platform via ramp and roadside pavement
To find our more about travelling around this station, please see the 360 map click here
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Ticket Gates
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Impaired Mobility Set Down
Level access from car park.
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Denmark Hill facilities
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Ticket office
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Ticket Office
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Prepurchase Collection
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Ticket Machine
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Oystercard Topup
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Oyster Comments
Oyster top-up is only available from the self-service ticket machine. Oyster Cards cannot be purchased at this station.
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Smartcard Issued
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Smartcard Validator
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Smartcard Comments
For more information on using the Key smartcard, please visit: www.thameslinkrailway.com/thekeysmartcard
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TravelcardZone 2
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Penalty Fares
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Facilities
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Car Park
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Seated Area
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Station Buffet
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Toilets
Available during staffing hours.
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Accessible toilets
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Baby Change
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Telephones
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Wi Fi
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Rail replacement locationshttps://assets.nationalrail.co.uk/e8xgegruud3g/2JgfbWkuhyiSftxBQssxGI/7bfdfea5bd7681f72ef3adb2db5625a8/Denmark_Hill_RRBS__DMK_.pdf
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CCTV
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Toilets
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Available
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Location
Available during staffing hours.
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Accessible toilets
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Wifi
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Annotation
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Available
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Staffing and customer services
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Staffing LevelFull time
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Lost property
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Annotation
Please visit www.thameslinkrailway.com/help-and-support/journey-problems/lost-property and use the webform to register your lost item. If you have found an item of lost property, please hand it in at any of our ticket offices.
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Contact Details
Please visit www.thameslinkrailway.com/help-and-support/journey-problems/lost-property and use the webform to register your lost item. If you have found an item of lost property, please hand it in at any of our ticket offices.
Url: https://www.thameslinkrailway.com/help-and-support/journey-problems/lost-property -
Available
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Operator NameThameslink
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Information Available From StaffYes - from help point
Yes - from information point
Yes - from ticket office -
Passenger Information SystemsDeparture Screens
Announcements -
Customer Help Points
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Ticket gates
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Bicycle Facilities
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Spaces85
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ShelteredYes
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Cctv
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Location
A cycle hub is available on Windsor Walk, on the left hand side of the entrance.
To access the cycle hub, a Key Smartcard is required. Apply for one free of charge from the Thameslink website.
Cycles are left at owners risk. Abandoned cycles may be removed.
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TypeStands
Compounds
Racks
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Accessibility
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Helpline
If you require assistance on your journey, please contact our assisted travel helpline to discuss your requirements on: Email - [email protected] | Phone - 0800 058 2844 | Textphone - 0800 138 1018
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff Help Available
A staff-operated ramp is required for step-free access between train and platform at this station.
Station staff are usually available at the times listed below.
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Staff help available opening hoursMon-Sun 24h
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Induction Loop
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Accessible Ticket Machines
All Thameslink ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details
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Ramp For Train Access
A staff-operated ramp is required for step-free access between train and platform at this station.
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Accessible Taxis
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Accessible toilets
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Step Free Access
This is a Category A station: This station has step-free access to all platforms.
Assistance Meeting Point is the Booking Hall.
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Ticket Gates
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Impaired Mobility Set Down
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Wheelchairs Available
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